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10 

110CT425A/W, 110FB425A/W

Cleaning and sanitizing

Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for 

use with potable water sources. The presence, or suspected presence, of infectious agents may call for additional 

measures, including the replacement of components and more comprehensive disinfection measures. Follett 

recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent 

subject matter experts to assure complete remediation. 
Periodic cleaning of Follett’s ice and water dispenser and ice machine system is required to ensure peak 

performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be 

performed at least as frequently as recommended and more often if environmental conditions dictate.
Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett 

offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580 

when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the 

pressurized water lines immediately before cleaning the ice machine/dispenser.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the ice machine system 

should be performed by your facility’s trained maintenance staff or a Follett authorized service agent. Regardless 

of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to 

the schedule below. Service problems resulting from lack of preventive maintenance will not be covered under the 

Follett warranty.

Recommended cleaning intervals*

Symphony Plus

Frequency

Drain Line

weekly

Drain Pan/Drip Pan

weekly

Exterior, Water Station Tube

as needed

Condenser

monthly (air-cooled only)

Dispenser and Components

semi-annually

Ice Machine

semi-annually

Transport Tube

semi-annually

Ice Storage Area/Bin

semi-annually

Pressurized Water Sanitizing

semi-annually

* Ice machine and dispenser must be cleaned prior to start-up.

Weekly

 CAUTION!

 

§

Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.

Dispenser drain pan and drain line

 

§

Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains.

Splash panel front, SensorSAFE infrared dispensing

1. 

Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front 

cover.

2. 

Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based cleaner.

3. 

Reactivate dispensing by pressing and releasing clean switch again.

Monthly

 CAUTION!

 

§

Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.

Condenser (air-cooled ice machine only)

 

§

Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal 
performance.

Summary of Contents for 110CT425A

Page 1: ...re that this equipment delivers that same degree of service review this guide carefully before you begin your installation Should you have need technical help please call our Technical Service group a...

Page 2: ...r to unit must be disconnected first Follett recommends a Follett water filter system be installed in the ice machine inlet water line standard capacity 00130229 high capacity 00978957 carbonless high...

Page 3: ...sure psi bar 70 5 Max 10 0 7 Min Ambient air temperature is measured at the air cooled condenser coil inlet Ambient water temperature is measured in the ice machine reservoir Plumbing 110CT with integ...

Page 4: ...lines to 3 4 MPT dispenser drain fitting and 3 4 MPT ice machine drain fitting on back of dispenser 4 Run drain lines to wall or floor drain If ice machine drain fitting is below an intended wall drai...

Page 5: ...ont cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward 11 If dispenser is equipped with SensorSAFE remove protective plastic coating from dispense sensor labe...

Page 6: ...pensers with any utilities exiting through counter make counter cut out Fig 2 3 For utilities exiting through bottom only a Make cut out as shown Fig 2 b Move drain fitting from back of dispenser and...

Page 7: ...ion box 7 Rotate junction box 90 degrees so that screw holes on right side of junction box align with holes on rear dispenser panel Secure junction box to dispenser using Phillips head screws 8 Place...

Page 8: ...e compartment top and side panels 3 Remove ice machine hold down bracket from front of ice machine compartment 4 Lift ice machine onto dispenser top and slide ice machine completely into position comp...

Page 9: ...ce machines connect condenser water supply and drain lines to condenser fittings on ice machine 11 Turn on water supply and check for leaks 12 Plug dispenser power cord into 15A rated NEMA 5 15 circui...

Page 10: ...ormed by your facility s trained maintenance staff or a Follett authorized service agent Regardless of who performs the cleaning it is the operator s responsibility to see that this cleaning is perfor...

Page 11: ...ore proceeding If there is ice in the evaporator complete steps 2 7 using only hot water to remove the ice then begin Cleaning Procedure again 2 Remove front cover and turn OFF bin signal switch 3 Dis...

Page 12: ...canister to hold coil securely against canister wall i Reinstall chilled water assembly on dispenser and tighten screw securing front bracket j Reconnect 3 4 19 mm drain line to chilled water canister...

Page 13: ...racket of chilled water canister to bottom of dispenser hopper d Rotate canister clockwise to release front bracket then pull canister forward to disengage rear bracket e Remove chilled water coil fro...

Page 14: ...ontacts burned shut 2 Debris preventing valve from closing 1 Replace water solenoid valve 2 Replace dispense switch 3 Check switch turn on or replace if faulty Water runs continuously 1 Faulty water s...

Page 15: ...normal operation Place cup under drop zone in front of lens ON OFF OFF Troubleshoot appropriate lens sensor and replace if required see lens sensor troubleshooting ON OFF ON Verify power on appropria...

Page 16: ...outstanding customer and technical support Please review the installation instructions thoroughly It is important that the installation be performed to factory specifications so your equipment operat...

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