www.fmiproducts.com
112127-01C
32
trouBLesHootinG
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT
: Operating burner system where impurities in air exist may create odors. Clean-
ing supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Glass soots.
1. Flame impingement on
logs.
2. Debris around burner air
mixer.
3. Improper vent configura-
tion.
1. Adjust the log set so that the
flame does not excessively
impinge on it.
2. Inspect the opening at the
base of the burner to see that
it is NOT packed with any type
of material.
3.
Follow venting configuration
instructions on pages 12
thru 16.
Burner system produces
a clicking/ticking noise
just after burners are lit or
shut off.
1. Metal expanding while heating
or contracting while cooling.
1. This is normal. If noise is
excessive, contact qualified
service person.
Remote does not function. 1. Battery is not installed or
battery power is low.
1. Replace 9-volt batteries in
receiver and remote control.
Burner system produces
unwanted odors.
1. Gas leak.
See Warning
statement above
.
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 20).
Burner system shuts off
in use.
1. High or gusting winds.
2. Low line pressure.
3. Pilot is partially clogged.
4. Glass too loose and air tight
gasket leaks in corners after
usage.
5. Bad thermopile.
6. Improper vent cap instal-
lation.
1. Burner system has been
tested for up to 40 mph winds.
However, extreme conditions
may occur. See
Lighting In-
structions
, page 26.
2. Contact local propane/LP or
natural gas company.
3. Clean pilot (see
Cleaning and
Maintenance
, page 28).
4. Tighten glass.
5. Replace faulty component.
6. Check for proper installation
and freedom from debris or
blockage.
