Fluke Pan Tilt System, User Manual

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Maintenance
Factory Default
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9
9 Maintenance
Before doing any technical work on the device, disconnect the power supply.
Maintenance must be carried out by personnel trained to operate on electrical circuits.
Our sales representatives and customer service staff are always at your disposal for questions regarding
applications, calibration, repair, and solutions to specific problems. Please contact your local sales representative
if you need assistance. In many cases, problems can be solved over the telephone. If you need to return equipment
for servicing, calibration or repair, please contact our Service Department before shipping. Phone numbers are
listed at the beginning of this document.
9.1 Factory Default
Follow the procedure to reset the pan tilt head to default factory settings.
•
Switch off the unit.
•
Open the connector housing cover.
•
Locate the switch DIP1 on the connector board.
•
Turn switch SW2 to ON.
•
Close the connector housing cover.
•
Power the unit.
•
Wait 60 seconds.
•
Switch off the unit.
•
Open the connector housing cover.
•
Turn switch SW2 to OFF.
•
Close the connector housing cover.
•
Power the unit.
Note
The described factory default procedure does not affect the thermal camera.
9.2 Troubleshooting
Note
Contact the technical support team if the problems listed below persist or you have any other issues that are
not described here.
Table 9-4: Troubleshooting
Symptom Probable cause Remedy
Power does not turn on. Wiring error, blown fuse. Make sure the connections are correct. Check the continuity of the fuses and
replace them with the indicated models should they fail.
No communication IP address mismatch If auto-allocation fails, the system automatically sets the address
http://192.168.0.100
In worth case, use an ONVIF compatible VMS or a network sniffer to find the
current IP address of the device (IP scan utility).