Fluke Calibration RPM4, Operation And Maintenance Manual

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8. WARRANTY
Page 137
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LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke product is warranted to be free from defects in material and workmanship under normal use and service. The warranty
period is one year and begins on the date of shipment. Parts, product repairs, and services are warranted for 90 days. This warranty
extends only to the original buyer or end-user customer of a Fluke authorized reseller, and does not apply to fuses, disposable
batteries, or to any product which, in Fluke's opinion, has been misused, altered, neglected, contaminated, or damaged by accident
or abnormal conditions of operation or handling. Fluke warrants that software will operate substantially in accordance with its
functional specifications for 90 days and that it has been properly recorded on non-defective media. Fluke does not warrant that
software will be error free or operate without interruption.
Fluke authorized resellers shall extend this warranty on new and unused products to end-user customers only but have no authority
to extend a greater or different warranty on behalf of Fluke. Warranty support is available only if product is purchased through a
Fluke authorized sales outlet or Buyer has paid the applicable international price. Fluke reserves the right to invoice Buyer for
importation costs of repair/replacement parts when product purchased in one country is submitted for repair in another country.
Fluke's warranty obligation is limited, at Fluke's option, to refund of the purchase price, free of charge repair, or replacement of a
defective product which is returned to a Fluke authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke authorized service center to obtain return authorization information, then
send the product to that service center, with a description of the difficulty, postage and insurance prepaid (FOB Destination). Fluke
assumes no risk for damage in transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB
Destination). If Fluke determines that failure was caused by neglect, misuse, contamination, alteration, accident, or abnormal
condition of operation or handling, including overvoltage failures caused by use outside the product’s specified rating, or normal
wear and tear of mechanical components, Fluke will provide an estimate of repair costs and obtain authorization before commencing
the work. Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be billed for the repair
and return transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. FLUKE SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or
consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any provision of this
Warranty is held invalid or unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not affect the
validity or enforceability of any other provision.
Fluke Corporation
P.O. Box 9090
Everett, WA 98206-9090
U.S.A. Fluke Europe B.V.
P.O. Box 1186
5602 BD Eindhoven
The Netherlands
11/99
Table 29. DHI Authorized Service Providers
DH INSTRUMENTS, A FLUKE COMPANY
WWW.DHINSTRUMENTS.COM
AUTHORIZED SERVICE PROVIDERS
COMPANY ADDRESS
TELEPHONE
& FAX EMAIL
DH Instruments, a Fluke
Company 4765 East Beautiful Lane
Phoenix AZ 85044-5318
USA Tel 602.431.9100
Fax 602.431.9559 cal.repair@dhinstruments.com
Ohte Giken, Inc. Technology Center
258-1 Nakadai Nihari-Gun
Ibaraki 300-0133
JAPAN Tel 0298-55-8778
Fax 0298-55-8700 tohte@ohtegiken.co.jp
DHI Products Technical
Service Division National Institute of Metrology
Heat Division
Pressure & Vacuum Lab
NO. 18, Bei San Huan Donglu
Beijing 100013, PR China Tel 010-64291994 ext 5
Tel 010-64218637 ext 5
Fax 010-64218703 cxcen@mx.cei.go.cn
Minerva Meettechniek B.V.
Chrysantstraat 1
3812 WX Amersfoort
the NETHERLANDS Tel (+31) 33.46.22.000
Fax (+31) 33.46.22.218 info@minervaipm.com