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Troubleshooting Guide

Problem

Cause

No Water 

from Nozzle

Water inlet hose bent to cause 
blocking

Inlet valve is off

Water supply is cut off

Weak water 

cleaning

Water inlet hose bent to cause 
partial blocking
Water inlet valve is not fully open 

Inlet filter blocked 

Low water 

temperature

The water temperature is set in 
normal temperature level 

 

Low seat

temperature 

The seat temperature is set in 
normal temperature level 

 

In standby mode

Solution

Solve the problem of bending of 
water inlet hose
Turn on the inlet valve
Connect water supply and wait for 
the water 
Solve the problem of bending of 
water inlet hose
Turn on the inlet valve fully

Clean the filter

Reset the water temperature

Reset the seat temperature

Switch to operating mode and use 

it after 3 minutes

Low wind 

temperature 

No wind comes out

Nozzle rod cannot 

retract

Nozzle rod cannot 

stretch out

Remote control 

cannot display

Malfunction of

deodorization 

Caution

The wind temperature is set in 
normal temperature level

 

In standby mode or power 
saving mode 

Power off

Get stuck by impurities

Power off

No sitting in sensing area

The battery of the remote control 
is installed in the opposite direction

User doesn't reach the 

sensing area in seat

Deodorization function

 

keeps working after user 

leaves

If the problems cannot be solved as per above methods, please turn 
off the power , and contact service providers for maintenance.

If the power leakage protection switch always trips, it means that the 
product is leaking. Please turn off the power, contact the service 
provider, and ask for professional repairs.

Note: it is normal that a new machine or a machine unused for a long time may produce a little 
smell when using the drying function. Please rest assured to use it.

It's a normal phenomenon if 

deodorization function keeps 

working after user leaves to 

ensure eliminating smell entirely

Adjust to reach the sensing area

Reload the battery

Sit right in the sensing area

Put power on 

Clear away the impurities

Push back the nozzle rod lightly 
and put power on

Shift to operating mode to use 
dry function

Reset the wind temperature

Summary of Contents for BID1000W

Page 1: ...uid bidet seat Product Handbook Instructions BID1000W...

Page 2: ...Installation Size and Preparation Tool 8 Installation of Main Unit 9 Preparation for start up 10 Daily Maintenance 11 Troubleshooting Guide 12 Warranty Card Installation of Baseplate Installation of...

Page 3: ...d or where oxygen is being administered 8 Connect this product to a properly grounded outlet only See Grounding Instructions 9 Do not throw cigarettes and other burning stuff into toilet otherwise it...

Page 4: ...easily got wet 3 This product should be used with 110V 120V 50 60Hz electrical current only load current is at least 15A Power plug must be equipped with ground fault circuit interrupter or ground fa...

Page 5: ...otection plug Whole set of product Power cord Infrared receiver Nozzle baf e Nozzle The remote control Buffer Lid Components Name Seat Release button Drying baf e Water supply pipe Front cleaning Rear...

Page 6: ...start rear cleaning function Rear cleaning Drying Stop drying automatically 2 During rear cleaning turn the knob forward the washing position moves forward otherwise the washing position moves backwa...

Page 7: ...er Automatic pressure discharging device Cleaning device 200W High temperature preventer thermal fuse If Applicable 6 level adjustment Over 0 2m min Warm wind speed Warm wind temperature Heating power...

Page 8: ...on screws 2 Expansion nut 4 Expansion nut 2 Manual including warranty card Remote control Remote control rack The remote control assembly Base plate assembly The lter assembly Certi cate of quality Ce...

Page 9: ...put it in a place prone to water Install base plate Toilet mounting holes Install mounting cardboard The black latch faces forward groove up Install the expansion nuts into the toilet mounting holes...

Page 10: ...oint Water Inlet pipe Current toilet water supply pipe Connect to the angle valve Connect to main unit ConnectTee joint to angle valve The originalTee joint should be removed Connect the inlet end of...

Page 11: ...Turn the angle valve counterclockwise to adjust the opening to the maximum Tips when the valve is opened for the rst time the angle valve handle has a large torque 2 Power Connection Insert power lin...

Page 12: ...to prevent the damage of the nozzle rod and motor Maintenance of Main Unit Daily Maintenance 1 Turn off the power during maintenance of this machine 2 Wipe the dirty area with a soft cloth that is wr...

Page 13: ...If there is still no water coming out after pressing current limiting shaft use a at blade screwdriver to unscrew current limiting nut remove current limiting shaft and clean it with a toothbrush or...

Page 14: ...counterclockwise and use a at blade screwdriver to pry the clamp out of the slot Installation Install the quick released connector of water inlet pipe into the main unit and clip the clamp into the sl...

Page 15: ...e is set in normal temperature level In standby mode or power saving mode Power off Get stuck by impurities Power off No sitting in sensing area The battery of the remote control is installed in the o...

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Page 17: ...by any of the following events including but without limitation 1 The user s negligence or mistake in operation unreasonable repair or alteration 2 Products are damaged by negligence or mistake during...

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