www.firstpaymentmerchantservices.co.uk
axept®
S800 User Guide v1.6
21
05
Insert the card (with the Chip of the card on top, facing towards you) into
the Chip and PIN card slot at the base of the terminal.
06
As the refund is verified by validating the cardholder’s signature, the card
needs to be removed from the terminal.
The transaction will continue once the card is removed.
07
axept®
S800 will attempt to authorise and process the refund.
08
The merchant receipt will then be printed.
Tear off the receipt (after printing has completed) and ask the cardholder
to sign where indicated on the receipt.
09
Once the cardholder has signed the receipt, check that it matches the
signature on the back of the card.
If it matches, press the
key on the keypad to continue. If not,
press the
key on the keypad to cancel.
