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© Ferno Washington Italia Rel.170915 ITA.
Titan T Basket stretcher and Tirol Kit
Warranty
WARRANTY
Limitation of liability
If a product is found to be defective, Ferno Washington
Italia s.r.l. will repair and replace it, or, at its own discretion,
refund the purchase price. In no case can Ferno Washington
Italia s.r.l. be held responsible for more than the sales price
of the product. The buyer accepts these conditions for all
types of damage. Ferno Washington Italia s.r.l. does not offer
other warranties, either express or implied, or any implied
warranties of merchantability and fitness for a particular
purpose.
In the case of infringement of the limited warranty, any legal
actions must be filed for one year from the date on which the
infringement was, or should have been discovered. Ferno
Washington Italia s.r.l. reserves the right to terminate the
warranty of the products sold:
- In the event that the labels or plates bearing the
manufacturer's logo and the serial or registration number
are rendered illegible or removed;
- In the event that the product has undergone modifications,
repairs or treatment not approved by Ferno Washington
Italia and by personnel not authorised by Ferno Washington
Italy;
- In the event that the product is used not in compliance with
the instructions or for purposes other than those for which
it was designed.
- As indicated in the "Warranty Conditions".
Ferno Washington Italia s.r.l. cannot, in any event, be
held liable for direct or indirect damage due to use not in
compliance with the instructions in the user manual and the
intended use of the product.
Warranty claims
Contact Ferno's Customer Service immediately if you receive
a product that is suspected to be defective. A representative
will assist the customer in the complaints procedure. Before
returning a product to Ferno Washington Italia s.r.l., contact
Ferno's Customer Service to request authorisation.
Return authorisation
No product will be accepted without the prior approval of
Ferno Washington Italia s.r.l..
Products returned for commercial reasons or for reasons not
relating to lack of conformity of the product will be accepted
only after verification of their condition by the qualified
personnel of Ferno Washington Italia s.r.l..
Complaints
Any complaints must be communicated to the seller or to
Ferno Washington Italia s.r.l.'s Customer Service within 5
days of receipt of the product or of discovery of the alleged
defect.
Claims or disputes regarding a single product does not
release the buyer from the obligation to collect and pay for
the other products in the order, unless otherwise agreed with
the seller.