Original instructions | English
33
“TROUBLESHOOTING” OVERVIEW TABLE
Problem
Possible cause / solution
The upper LED on
the REMOTE will
light/flash red.
There is a connection error between the DRIVEPACK and
BOTTOM BRACKET. There may be dirt on the interface that
is obstructing the connection.
→
Clean the interface between the BOTTOM BRACKET and
the DRIVEPACK.
The upper LED on
the REMOTE lights
up/flashes yellow.
There might be a bad connection between the speed
sensor and BOTTOM BRACKET.
→
Check the position of the spoke magnet. If you do not
find a fault, contact a FAZUA certified partner.
The white LEDs on
the REMOTE flash.
Software update
→
After a new firmware update, the REMOTE will update
itself automatically. In this case, please wait and do not
switch off the REMOTE until the LEDs stop flashing
The REMOTE does
not switch on.
The BATTERY is empty or has been switched off due to an
extended idle period (standstill).
→
Try turning the BATTERY on using the on/off button.
→
Charge the BATTERY if necessary.
The interface between the BATTERY and the DRIVEPACK
may be dirty.
→
Clean the interface between the BATTERY and the
DRIVEPACK.
T h e BAT T E RY
cannot be inserted
into the DRIVEPACK
or snapped into the
battery holder.
The interface between the BATTERY and the DRIVEPACK
may be dirty.
→
Clean the interface between the BATTERY and the
DRIVEPACK.
Sudden lack of
support when riding
the bike.
BMS protective function
→
Switch off the BATTERY by pressing the on/off button
for 3 seconds and then switch it back on again.
