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Fargo Electronics, Inc.
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
15
General Troubleshooting Guide (continued)
Problem
Possible Solution
Ribbon Chipping /
Reverse Transfer
during Printing
Print density is set too high.
Self Test is not
square
Adjust the peel off bar height with peel off bar fixture.
Adjust position of the center-plate (D860132).
Scratches
Lightly buff any film contact points with a fine steel wool.
Verify the scratch is not film wrinkle. See film wrinkle in this
table.
Cards won
’
t feed / or
more than one is fed
Verify the correct position of the card thickness lever.
Verify that the Cleaning Roller Assembly is fully seated.
Wash
Check the Printhead alignment.
If washing out on resin, try changing to a different lot of film.
Printing pauses
between panels
Check the air flow from the Printhead fan (D860149) to verify it
is wired correctly.
Replace Printhead cable (840143). See the
Replacing the
HDP100 Series Printhead Assembly (D860004)
procedure.
Card stops under
flattener and won
’
t
continue
Adjust the Flattener position.
Print fans run all of
the time
Check for pinched Printhead wires. Replace the Printhead cable
(840143).
Replace the Printhead (220052). See the
Replacing the HDP100
Series Printhead Assembly (D860004)
procedure.
Lamination
Assembly sticking
open
Check the clearance of the Lamination Cover (840260-01) with
the Transfer Roller (D880146).
Check orientation of the Headlift Cam (762452).
Continued on the next page
