24
Warranty Policy Shortlist
Warranty
does not
cover the following:-
• Correcting faults caused by incorrect installation of a product.
• Where an engineer cannot gain access to a site or a product.
• Repeat commission visits.
• Replacement of any parts where damage has been caused by misuse.
• Engineer waiting time will be chargeable.
• Routine maintenance and cleaning.
• Gas conversions i.e. Natural to Propane gas.
• Descaling of water products and cleaning of water sensors where softeners/ conditioners
are not fitted, or are fitted and not maintained.
• Blocked drains
• Independent steam generation systems.
• Gas, water and electrical supply external to appliance.
• Light bulbs
• Re-installing vacuum in kettle jackets.
• Replacement of grill burner ceramics when damage has been clearly caused by misuse.
• Where an engineer finds no fault with a product that has been reported faulty.
• Re-setting or adjustment of thermostats when appliance is operating to specification.
• Cleaning and unblocking of fryer filter systems due to customer misuse.
• Lubrication and adjustment of door catches.
• Cleaning and Maintenance
•
Cleaning of burner jets
•
Poor combustion caused by lack of cleaning
•
Lubrication of moving parts
•
Lubrication of gas cocks
•
Cleaning/adjustment of pilots
•
Correction of gas pressure to appliance.
•
Renewing of electric cable ends.
•
Replacement of fuses
•
Corrosion caused by use of chemical cleaners.
