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The cream of the coffee is dark
(the coffee exits slowly from the
spout).
• The ground coffee has been
pressed too tightly.
• There is too much ground coffee.
• The coffee is ground too finely.
• Press the coffee less.
• Decrease the quantity of ground
coffee used.
• Only use ground coffee for
espresso coffee machines.
The cream of the coffee is light in
colour (the coffee exits quickly
from the spout).
4. Make sure that the filter holder is not
attached and position a container under
the drip spout of the appliance.
5. Press the coffee delivery switch, empty
half of the tank and, from time to time,
rotate the steam knob and allow a little of
the solution to come out. Then stop the
flow by pressing the switch again.
6. Allow the solution to sit for about 15
minutes, then start up the delivery again
until the tank is completely empty.
7. To eliminate residues of the solution and
scale, rinse the tank well, fill it with clean
water and insert it back into its seat.
Press the coffee delivery switch and let
the appliance operate until the tank is
completely empty.;
8. Press the switch again and repeat this
last operation one more time.
Repairs to the appliance that are necessi-
tated by scale problems will not be covered
by the guarantee unless the scale removal
described above has been carried out on a
regular basis.
PROBABLE CAUSES
SOLUTION
PROBLEM
The espresso coffee is cold.
• Wait until the “OK” pilot light is on.
• Carry out the preheating, as
described in the “Preheating the
appliance” section.
• Preheat the cups by rinsing them
with hot water.
The espresso coffee does not
come out.
• Lack of water in the tank.
• The holes in the filter holder
spouts are plugged.
• Fill the water tank. correctly and
rotate it as far as it will go;
• Clean the holes in the spouts.
The espresso coffee drips from
the edges of the filter holder,
instead of from the holes.
• The filter holder is not inserted
correctly.
• The gasket of the espresso hot
water generator has lost its elasti-
city.
• The holes in the filter holder
spouts are plugged.
• Attach the filter holder correctly
and rotate it as far as it will go.
• Have the gasket of the espresso
hot water generator replaced at a
Service Centre.
• Clean the holes in the spouts.
The pump is making too much
noise.
• Fill the tank.
• The ground coffee is not pressed
enough.
• There is not enough ground cof-
fee
.• The coffee is ground too thickly.
• Press the ground coffee more
strongly.
• Increase the quantity of coffee.
• Only use ground coffee for
espresso coffee makers.
The coffee has an acidic taste.
• The rinse after scale removal was
not sufficient.
• Rinse the appliance as described
in the “SCALE REMOVAL” sec-
tion.
The milk does not froth when
making cappuccinos.
• The milk is not cold enough.
• The cappuccino nozzle is dirty.
• Always use milk at refrigerator
temperature.
• Clean the holes of the cappucci-
no nozzle thoroughly.
• The “OK” pilot light is not on when
the coffee delivery sw
• The appliance has not been
preheated.
• The cups were not preheated.
• The water tank is empty.
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