For more information call 1-800-654-8168 or go to www.ez-dock.com.
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Limited Warranty:
Floatation (8 years) – EZ Port MAX is warranted against defects in material and workmanship for a period of eight
(8) years from the date of purchase. Hardware and Accessories (1 Year) – Hardware and accessories are warranted
against defects in material and workmanship for a period of one (1) year from the date of purchase.
The Limited Warranties specifically cover cracks, breakage and leaks caused by defects in the manufacturing
process, and material deterioration due to ultraviolet ray exposure. The Limited Warranties specifically do not cover
damages to EZ Port MAX products caused by: improper installation; use inconsistent with EZ Port MAX instructions,
and product specifications; vandalism, sever weather and natural disaster; impact by watercraft, ice, falling trees,
floating debris, and other foreign objects; unauthorized product modification and attachment and improper repair.
EZ Dock’s exclusive obligation is to repair or replace defective ports at EZ Dock’s option. “Repair” may be limited to
providing a repair kit. Shipping and installation costs related to repaired and replaced product shall be at the buyer’s
expense. Repaired or replaced products are warranted only for the balance of the original limited warranty.
Warranty Activation and Claim Process – In order to activate the Limited Warranties, the buyer must properly register
the purchase of EZ Port MAX ports within thirty (30) days of purchase via the registration methods of mail, web or
fax. Warranty Claims for properly registered products must be submitted in writing to EZ Dock within the warranty
periods set out above. Warranty Claims must identify the subject product(s) and include the date of purchase,
description of the claimed defect, and documents evidencing the sale and purchase of the product.
It is important that you complete the product registration card and mail it in for your warranty within 30 days
of purchase. You can also register your product online at www.ez-dock.com.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER IMPLIED WARRANTIES BY COURSE OF DEALING
OR TRADE USAGE. THE FOREGOING WARRANTIES SHALL CONSTITUTE THE SOLE REMEDIES OF THE
PURCHASER AND THE SOLE LIABILITY OF EZ DOCK FOR BREACH OF WARRANTY, AND EZ DOCK SHALL
NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR
INDIRECT DAMAGES. ORAL OR OTHER WRITTEN STATEMENTS MADE OUTSIDE THIS DOCUMENT DO
NOT CONSTITUTE WARRANTIES AND ARE NOT PART OF THESE LIMITED WARRANTIES.
Customer Service Assistance:
When calling for service assistance, please know the purchase date, model and/or serial code of your EZ Port
MAX. You also need your serial code for product registration. This information will help us to better respond to
your request. If you need replacement parts, contact your dealer to obtain only genuine parts. These parts will
fit right and work correctly because they are made with the same precision used to build your EZ Port MAX.
To
locate replacement parts in your area, call 1-888-654-8168 (US and Canada), 1-417-235-2223 (Africa, Asia or
Central- or South America), or +(32) 4 240 0353 in Europe. French speaking residents in Quebec should call
1-800-654-8168. These numbers will put you in contact with your nearest distributor/dealer. You may also
locate your nearest distributor or dealer by logging onto the web at www.ez-dock.com.
