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Duration and validity of warranty
The specified product is under warranty for 24 months beginning from
the date of delivery by eyevis GmbH.
Warranty services during the warranty period do not extend the validity
period of the warranty.
This warranty applies to products that were purchased in the European
Union. Warranty services can only be claimed in these countries.
The sales agreement or the invoice (original invoice with serial number)
of the first purchaser must be presented as proof of purchase to claim
warranty services. If the customer cannot provide this evidence of
purchase, the warranty period is dated back to the date of purchase at
the specialist supplier (first supplier) plus one month.
Warranty
If the product shows any faults or defects during the warranty period,
eyevis GmbH provides the following services in compliance with the
warranty:
•
exchange of defective parts by the customer
•
device repair at eyevis
•
on-site device repair by eyevis
The choice of services depends on each particular warranty case and
must be arranged with eyevis before commissioning.
Warranty disclaimers
Non-accountable errors and defects
This warranty only covers malfunctions caused by material damage and/
or faulty workmanship on a product that was distributed by eyevis
GmbH. The warranty therefore excludes faults and defects beyond the
responsibility of eyevis GmbH, particularly in cases of:
•
Improper use, mechanical damages (e.g. marks caused by scratches,
pressure or breakage), incorrect storage or cleaning, transport
damages, misuse or any other reason the customer or a third party is
responsible for, especially if the instructions contained in this user
manual are not adhered to.
•
Display damages caused by continuous display of freeze images
(or part freeze images).
•
Failure or fluctuations of the electrical power supply or the electric
circuit, the air-conditioning system or other external factors.
•
Unusual operating conditions including operation in areas with
smoke (from cigarettes etc.) and dust.
26
openWARP²(-LC) User Manual
wArrAnty terMs And conditions
