ENGLISH
no
iGniTion
BlaCK oUT
No power during the ignition phase.
Turn the stove off using key 1 and repeat the procedure described in the
"IGNITION" chapter.
Other reset operations should be performed by an authorised technician.
no FlaMe
The pellet hopper is empty.
No pellet feed.
The gearmotor does not feed pellets.
Check for the presence of pellets in the hopper.
Check bulb thermostats (see chapter on Resetting)
Adjust the pellet flow (see “Pellet feed adjustment”).
DepR alaRM
The door is not closed correctly.
The ash drawer is not closed correctly.
The combustion chamber is dirty.
The fumes exhaust pipe is blocked/dirty
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Check cleanliness of the fumes pipe and the combustion chamber.
H2o oVeRTeMp
Air in the system
Inadequate circulation
Possible air in the system; bleed the system. Lack of adequate circulation.
Lack of or inadequate safety zone.
The water in the stove has exceeded 95°C. Possible pump anomaly.
If the problem persists, restore operations must be performed by an
authorised technician.
H2o pRoBe
H2O probe fault
Contact after-sales centre
Min H2o pRessURe
alaRM
The system pressure read by the pressure switch
is too low.
Possible air in the system; bleed the system. Possible lack of water or leaks
due to anomalies in some system component.
If the problem persists, contact the service centre.
MaX H2o pRessURe
alaRM
The pressure of the water has exceeded the max
threshold
Possible air in the system; bleed the system. Check that the expansion
vessels are not damaged or under-dimensioned Check that the cold system
is loaded at the correct pressure
If the problem persists, contact the service centre.
aUGeR ConTRol
alaRM
Abnormal pellet feeding.
Contact after-sales centre
**
aUGeR BloCKeD
Abnormal operation of pellet motor.
Contact after-sales centre
**TRapDooR BloCKeD
The automatic cleaning of the burn pot is
blocked.
Burn pot dirty/clogged
The door is not closed correctly.
Check that the door closes correctly. Check that the burn pot is clear and
clean. The automatic cleaning of the burn pot is blocked.
If the problem persists, contact the service centre.
**MaX eleCTRiCal
CURRenT
The automatic cleaning of the burn pot is
blocked.
Burn pot dirty/clogged
The door is not closed correctly.
Check that the door closes correctly.
Check that the burn pot is clear and clean.
The automatic cleaning of the burn pot is blocked.
If the problem persists, contact the service centre.
*DHW pRoBe
Fault in DHW TANK probe.
Contact after-sales centre
*BUFFeR TanK pRoBe
Fault in BUFFER TANK probe.
Contact after-sales centre
pWM inTeRFaCe
alaRM
IPWM output interface damaged, in short
circuit or not connected
Contact after-sales centre
HoT pWM alaRM
The pump is operating but not with good
performance. Undervoltage 160-194v.
Pump in circuit breaker protection mode.
Contact after-sales centre
sToppeD pWM alaRM
The pump has stopped but is still operational.
Undervoltage < 160v. Overvoltage.
Unexpected external flow.
Contact after-sales centre
sToppeD 2 pWM
alaRM
The pump has stopped but is still operational.
Problem in a component different to the pump.
Debris in installation.
Positioning in high temperature.
Contact after-sales centre
BloCKeD pWM alaRM
The pump has stopped permanently
Pump blocked. Electronic module damaged
Contact after-sales centre
FloW pWM alaRM
Pump blocked.
Liquid with high density.
Pipe obstructed.
Contact after-sales centre
**FaUlT DelTa-p
Digital pressure switch faulty or disconnected.
Contact after-sales centre
* if there is an additional system data sheet
** on models with this function.
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