TTX Series DC Actuator Installation & Maintenance Instructions |
33
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8.0 TROUBLESHOOTING
Tritex TTX Series actuators are engineered for years of trouble-free operation. If problems are encountered while installing or using
the actuator, the information in the guidelines below may help solve the problem.
Troubleshooting guidelines
Symptom / Trouble
Possible Cause / Troubleshooting Procedure
No response from actuator.
1. Connect to Expert software and check operating mode, fault, and status information
2. Check for proper wiring
Actuator cannot move load.
1. Load is too large for the capacity of the actuator or too much friction is present
2. Excessive side load
3. Misalignment of output rod to load
Actuator housing moves or
vibrates when shaft is in motion.
1. Check actuator mounting. Insure that the actuator is securely mounted
2. Check tuning
Output rod rotates during
motion and thus does not
provide proper linear motion.
1. Install Exlar anti-rotation assembly or incorporate anti-rotation into the application
Brake does not hold load in
place.
1. Load is larger than the capacity of the brake-check load level against actuator rating
2. Brake is being used as other than a power loss holding brake and now is worn out
Actuator is overheating.
1. Insufficient cooling for application requirements
2. Actuator is being operated outside of continuous ratings
3. Amplifier is poorly tuned causing excessive unnecessary current to be applied to motor.
Refer to tuning information through Expert software
