Evco RICS 4.30, User Manual

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82 RICS
Remote supervision
• Ensure that the Windows Routing and Remote access services are enabled like in the Screenshot below
(Screenshot 14.5). To enable these services, go to Control panel>Administration tools>Computer
management and choose Services and applications>Services.
Screenshot 14.5: Control of the start-up of the Routing and Remote access service.
• Create a user profile in Windows that has the same username and password of a user profile in RICS that is enabled
for remote access. This Windows user must have a password that cannot expire. To create user profiles in Windows,
go to Control Panel>Administration tools>Computer Management and then choose Local users and
groups>Users. Suppose you create a user with the username remoteuser003 and password ricscs.
• Create a “connection upon entry” from Windows. To this end, go to Control Panel>Network connections.
Then in Network operations choose Create new connection. At this point a series of windows will open
where other fundamental choices must be made (if one of these options should not appear click Next):
- Installation of an advanced connection
- Accept entry connections
- Select the peripheral to be used for input connections, or the modem that will be used for input connections
- Do not allow private virtual connections
- Select the user created in section 3, as in Screenshot 14.6:
Screenshot 14.6: User selection icon.
Click on the Settings button in the Call-back page, then select:
• Do no allow call-back, if you want the cost of the call to be paid by the client.
• Allow the caller to specify a call-back number, if you want the server to call the client once the latter
has connected; this means the cost of the call is borne by the server.
• In the TCP/IP protocol settings select the Automatically assign TCP/IP addresses using DHCP field.