Introduction
3
Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in this
user manual. To search more widely, try the ETC Web site at
. If none of
these resources are sufficient, contact ETC Technical Services directly at one of the offices
identified below. Emergency service is available from all ETC offices outside of normal business
hours.
When calling for support, please try to have the following information available:
•
Product model
•
Software version (see
Identifying the Software Version
below)
•
Other components in your system (number of motors, external E-Stop stations, etc.)
Please email comments about this manual to:
Identifying the Software Version
To identify the version of your Qui control software, turn the POWER keyswitch from
the “OFF” to the “ON” position. The software version is displayed in the LCD during the startup
and system test.
Americas
United Kingdom
Electronic Theatre Controls Inc.
Electronic Theatre Controls Ltd.
Technical Services Department
Technical Services Department
3031 Pleasant View Road
26-28 Victoria Industrial Estate
Middleton, WI 53562
Victoria Road,
800-775-4382 (USA, toll-free)
London W3 6UU England
+1-608 831-4116
+44 (0)20 8896 1000
Asia
Germany
Electronic Theatre Controls Asia, Ltd.
Electronic Theatre Controls GmbH
Technical Services Department
Technical Services Department
Room 1801, 18/F
Ohmstrasse 3
Tower 1, Phase 1 Enterprise Square
83607 Holzkirchen, Germany
9 Sheung Yuet Road
+49 (80 24) 47 00-0
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
Summary of Contents for QuickTouch+ 12
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