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E-SC 400 / 402 Classic Series Instruction Manual 

Troubleshooting

 

If the gate opener will not more: (also see “one or both arms are not moving” on the next page)

 

 

Check wiring connections

 

 

If not using slave limit switches, be sure jumpers are in place.

 

 

Be sure the arms are locked and not in manual operation.

 

 

Check the furs near the power supply 

-

 the proper way to inspect a fuse is to remove it from tis clips and 

check for continuity.

 

 

If the gate opener moves a few inches or feet and stops or reverses directions:

 

 

Increase the force setting (P3).

 

 

Check the setback. The setback of the operator is important to correct operation due to the leverage the arm 
will have on the gate.

 

 

Check the battery voltage. Proper voltage should be between 13.4 

-

 13.8 and drop no more than a quarter of 

a volt under load.

 

 

Disconnect accessories that may be triggering the gate a second time. The most frequent issues are from exit 
sensor or other automatic opening devices.

 

 

The gate does not reach the desired stop points:

 

 

Adjust the limit switches

 

 

Lengthen the run time parameter (P1).

 

 

Check setback 

-

 if setback is incorrect, it will limit how far the gate will move per inch of stroke length.

 

 

If the gate will open but will not close:

 

 

Manually move the gate slightly off the open position and then trigger the gate to go closed. If the gate then 
moves close, the limits are most likely wired backwards. (Meaning the open limit is wired to closed and 
closed wired to open)

 

 

If you are 

not 

using safety devices, the safety jumpers are in place. If PH is on display, it is an issue with the 

safety jumper or a device in the safety terminals.

 

 

If you are using a safety device:

 

 

Check to make sure you are using the normally closed connection instead of the normally open.

 

 

Check to be sure there is continuity being provided between the common and normally closed wire 
of the safety device. If there is not continuity then refer to the installation guide of the device to set 
up properly.

 

 

The display of the board will not light up.

 

 

Check the power supply for 24V AC.

 

 

The arms are not wired in or properly wired on the limit switch connections. Without the limit switch con-
nections being closed the boar will not light up.

 

 

If limit motor is opening or closing past the limits.

 

 

Motor must be in slow down mode to detect limits. Check P2 parameter. The slow down occurs AFTER the 
number that parameter is set to expires. Example: If P2 is set to 14 and it takes 13 seconds to move from 
closed to open, it will not enter slow down mode. Decrease this number.

 

5.1

 

Summary of Contents for E-SC 400

Page 1: ...ear of the system during operation USER DRIVEN MANUAL Any feedback changes or advice we are glad to hear it Please contact us at support estateswing com INSTRUCTION MANUAL E SC 400 402 Classic Series...

Page 2: ...nd utilizes a worm screw system Thee irreversible system ensures the gate is me chanical locked when the motor is not operating A lock still needs to be installed if security or high winds are a conce...

Page 3: ...eeded for Installation 1 4 Section 2 Installation Manual Operation Restoring Automation 2 1 IMPORTANT Determining Setback 2 2 Installation of Operator 2 3 6 Section 3 Wiring Jumpers and Receiver Contr...

Page 4: ...Section 1 Review of Specifications Warnings and Tools...

Page 5: ......

Page 6: ...ction Class IP44 Gate Leaf Max Length ft Up to 12 Gate Leaf Max Weight lbs Up to 600 Operator Type Screw Drive Operator Weight 14 lbs Gate Weight Length Ratio 6 8 10 100 lbs X X X X X 200 lbs X X X X...

Page 7: ...ator Motor C Wall Mounting Bracket D Articulating Arms E Gate Bracket F Transformer G Manual Release Not Shown Remote Transmitter Mount Bolts Receiver Motor Bolts Slave Operators if applicable A N A B...

Page 8: ...in the same conduit as 110 AC power that may be in the area This will cause danger of electrocution Important Preliminary Checks To ensure safety and an e ciently operating automated system make sure...

Page 9: ...gauge 2 conductors stranded direct burial low voltage wire will be required to run power to your operator Length is determined by distance between transformer power supply and the control box A voltag...

Page 10: ...Section 2 Manual Operation and Installation...

Page 11: ......

Page 12: ...the motor is not an option for operation the gates Fit the supplied release key in the hole and turn it clockwise until the key stops and does not spring back to its original position Restoring Standa...

Page 13: ...rty A distance from center of hinge to rear of column B distance from hinge to perpendicular intersection of the center of the motor C distance from hinge to center of gate mount bracket The A measure...

Page 14: ...measure your A measurement Cut at that point and back to the corner 2 On the same piece of cardboard 90 degrees from the rst measurement mark and cut your B measurement A B 3 Use the template to nd th...

Page 15: ...e top of the horizontal bar on the gate being used for mounting should be level with the bottom of the motor bracket TIP Take a level and rest one end of the level on the top of the lip of the bottom...

Page 16: ...of the holes of bracket TIP Most use of the center hole which is the intend ed hole of usage However there are multiple holes for adjustment after the brackets are mounted 11 Place a washer on top of...

Page 17: ...tween the two arms and join them together 14 Place another washer on top of the curved bracket that is being joined to the straight bracket Tighten together using a lock nut so that bolt stays in the...

Page 18: ...Section 3 Wiring Jumpers Receiver...

Page 19: ......

Page 20: ...water tight connector ring for your wire s Fill in any visible gaps with caulk Connecting wires for the slave operator if applicable You will need a second watertight junction box mounted This item ca...

Page 21: ...items could be found in a local home supply store Dig a trench perpendicular to the driveway approximately 6 to 8 inches deep and 6 long Hook up a typical garden hose assembled to the rst length of pi...

Page 22: ...you are nished with your wiring connections Be sure you are placing your wires in the terminal block correctly Take the terminal block o of the control board to insert wires Hold with screw terminals...

Page 23: ...erty facing the gate Wiring Motor 1 Motor terminal on motor to Motor 1 L1 1 terminal on board Motor terminal on motor to Motor 1 L1 2 terminal on board Limit CL terminal on motor to Limit 1 CL1 termin...

Page 24: ...switches you must turn the power o before changing the setting 1 ON Auto close On gate will re close from the open position after a time set in the programming section OFF Auto Close Off 2 ON Dual gat...

Page 25: ...the power wire with the transformer plugged in Contact between the two lead wires even for a second will destroy the transformer Transformers are only warranted if the inter nal fuse is not blown If t...

Page 26: ...Section 4 Start Up and Operation...

Page 27: ......

Page 28: ...triggers the top limit switch so that it is triggering the top limit switch in the closed position The Philips head screw loosens the limit trip and the at head screw moves the limit trip Once you ha...

Page 29: ...ss SET button 6 LED shows P3 Press Push 1 to get P3 setting to 30 7 Press SET button 8 LED shows P4 Press Push 1 to get P4 setting to 3 9 Press SET button 10 LED shows P5 Press Push 1 to get P5 settin...

Page 30: ...er 3 LED shows P3 P3 is the force setting the lower the number the easier the gate will reverse directions when it meets resistance is number may have to be changed to a higher setting if your gate is...

Page 31: ...the length of the receiver wire 3 Using a 6 screw attached the top of the receiver to the post If you are happy with this position use the small provided set screw in the bottom hole to secure the rec...

Page 32: ...This could mean 1 button on 400 different remotes or this could mean all 4 buttons on 100 remotes or anything in between Some choose to program all 4 buttons to a single receiver if they are not using...

Page 33: ...Section 5 Troubleshooting and Accessories...

Page 34: ......

Page 35: ...length If the gate will open but will not close Manually move the gate slightly off the open position and then trigger the gate to go closed If the gate then moves close the limits are most likely wir...

Page 36: ...re is a small space below them one could mistake as a place to inset a wire If this is done then conductivity of the connection will never be reached Push or pull on the gate If it moves the gears are...

Page 37: ...ing or warranty you will be required to e mail digital photos to the technician This is done in your best interest to save unnecessary shipping expenses and time lost Many times we can come up with so...

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