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E-S 500 / 502 Classic Series Instruction Manual 

5.3 

Troubleshooting 

The gate opener is not stopping on the limit switches: 
 

•  Remove  all  pre-installed  jumpers  from  the  limit  switch  terminals  that  have  limits  going  to 
them. The slave gate terminals come pre-jumped for single operation, if you are using a dual 
system pay particular attention to this detail and remove the jumpers when you put your limit 
switches in. 
• The limits are wired incorrectly—be sure that you are following the correct wiring diagram for 
pull to open or push to open. 
• For dual gates check that the delay between leafs is 2 or above. If both limits are triggered 
simultaneously there is a chance a limit could be missed. 
 

One or both arms are not moving: 
 

• Check to be sure wiring color pattern matches the installation (Example: push to open wiring 
for a push to open installation)  - If the limits or motor are wiring opposite the installation the 
board will believe it is closed or open when it is actually the opposite and the arms will never 
move. 
• Check the limit wires are correctly in the terminal blocks. The terminal blocks come with the 
terminal clamps closed - however when the terminal clamps are closed there is a small space 
below them one could mistake as place to insert a wire. If this is done then conductivity of the 
connection will never be reached. 
• Push or pull on the gate - if it moves the gears are disengaged and the gate is in manual re-
lease mode. 
 

General fix for user to understand operation: 
 

- Unlock the gate opener arm and move it to the half way position. Change the run time to a 
low number (example: 2). Run the operator repeatedly. 
- The operator should run one direction for a 2 count and then the other for a 2 count. After 
you feel you have it following the run time correctly and swinging level and easily, then start 
incrementally lengthening the run time. 
- Eventually the run time will allow the operator arm to reach both limit switches and your set-
up is complete. 
 

Dual gate - Only one arm moves: 

• Check your dual settings - if the dip switch is changed to dual with the power on the setting 
will not take effect, turn the power off and then back on to have the dual dip switch take ef-
fect.  

NOTE: If one leaf of a dual gate ever reaches its end limit before the other leaf starts 

moving,  the  leaf  that hasn’t started  moving  will  not begin:  correct this  by  cycling  the  gates 
again and let it travel the full stroke or decrease the delay between leafs. The options are 0-9 
seconds delay. 

 

Summary of Contents for E-S 500

Page 1: ...ator exerts a high level of force Exercise caution at all times and stay clear of the system during operation LOOK INSIDE For QR codes you can scan with your smartphone to view supplementary videos E S 500 502 Classic Series INSTRUCTION MANUAL Estate Swing s unique user driven manuals are constantly updated by installers and homeowners like yourself We improve by hearing and applying your feedback...

Page 2: ...eversing linear arm automates resi dential swing leaf gates with leaves of up to 16 in length It consists of an irreversible electro mechanical operator with built in opening and closing limits and utilizes a worm screw system The irreversible system ensures the gate is mechanical locked when the motor is not operat ing A lock still needs to be installed if security or high winds are a concern A m...

Page 3: ...pen 2 3 Installation of Operator Pull to Open 2 4 7 Push to Open Illustration 2 8 IMPORTANT Determining Setback Push to Open 2 9 Installation of Operator Push to Open 2 10 13 Section 3 Gate Operator Mounting Wiring Motors and Power Mounting Gate Operator s 3 1 Check Usage of Stroke 3 2 Control Box Running Wires 3 3 Easy Wiring Under Driveway 3 4 Removing Terminal Strips for Wiring 3 5 Wiring the O...

Page 4: ...E S 500 502 Classic Series Instruction Manual SECTION 1 Review of Specifications Warnings and Tools ...

Page 5: ......

Page 6: ...otection Class IP44 Gate leaf max length ft Up to 16 Gate leaf max weight lbs Up to 1000 Operator Type Screw Drive Operator Weight 18 lbs Gate Weight Length Ratio 6 8 10 12 14 16 100 lbs X X X X X X 250 lbs X X X X X X 400 lbs X X X X 650 lbs X X X 800 lbs X X 1000 lbs X The above chart represents the maximum weight and length combinations that this gate opener can handle The lengths and weights a...

Page 7: ...lts washer nut 1 5 16 x 1 3 8 Hex bolt washer nut 2 3 8 x 2 Carriage bolt washers nut 1 1 4 x 2 Hex bolt washers nut Master or Single Operator Slave Operator if applicable A N A B Operator Arm with 42 of Wire C Key D Connector Pins and C Rings E N A F Post Mounting Brackets G Gate Mounting Bracket H N A I N A Not Shown Additional Wire Mounting Hardware 1 3 8 x1 3 8 Hex bolts washer nut 1 5 16 x 1 ...

Page 8: ... in the same conduit as 110 AC power that may be in the area This will cause danger of electrocution IMPORTANT Preliminary Checks To ensure safety and an efficiently operating automated system make sure the follow ing conditions are observed The gate and post must be suitable for being automated Check that the structure is sufficiently strong and rigid and its dimensions and weights conform to tho...

Page 9: ...ansformer or solar power supply and the control box 4 3 8 Carriage Bolts will be needed to connect the 2 L shaped brackets to the post Length will be determined by the size of your posts A metal support bracket may be needed to achieve the appropriate desired setback The metal support bracket will be bolted or welded to your post to give a larger amount of space to mount the provided mounting brac...

Page 10: ...E S 500 502 Classic Series Instruction Manual SECTION 2 Installation of Mounting Brackets ...

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Page 12: ... mode repeat the above steps Restoring Automation To maintain the proper performance of your emergency release please perform the following service for your motor once per year 1 Remove the emergency release cap 2 Spray some WD 40 or other spray lubricant into the release lock 3 Allow the lubricant to soak in 4 Apply a liberal dab of petroleum based jelly or wheel bearing grease to coat the releas...

Page 13: ... Pull to Open Operation 2 2 This means the gate operator is mounted on the inside of the property and pulls your gate in towards the property If you are going to use push to open operation X out the next 3 pages and use the push to open section instructions ...

Page 14: ...ion 4 The L shape brackets can be mounted anywhere on the post or column They can be mounted on a separate post or fence as well The only factor of importance is that when mounting of the brackets is done the hole in the boomerang bracket that the gate opener mounts on matches the setback on this page It is best to C Clamp brackets on and test arm movement clearance before permanently attaching th...

Page 15: ...omerang bracket you will trim off on the template The hole on the end of the boomerang bracket should be in the setback position NOTE The L shape brackets in our illustrations are on the opposite side of the post as the hinges The L shape brackets in your situation may be on the rear face of the post this will be determined by the relation of the setback to the hinge location of your gate 3 Trim b...

Page 16: ...ost that is level with the bottom of the horizon tal cross member See Fig 3 6 Place the lower L shaped bracket so the top of the bracket is aligned with the mark on the post Mark then drill and attach the bracket using 3 8 carriage bolts See Fig 4 Fig 3 Fig 4 Check L shaped bracket for levelness before putting in the second bolt ...

Page 17: ...s being used 8 With the 3 brackets clamped together mark then drill the upper L shaped brack et in place and attach it using 3 8 carriage bolts See Fig 5 9 Drill through the center hole of the L shaped set to penetrate the boomerang bracket Double check the setback on the boomerang bracket 10 Drill the set hole through all 3 brackets using a 5 16 drill bit in an area behind the first hole Secure t...

Page 18: ...boomerang bracket to the center of the hole on the gate bracket this should be the position of the gate bracket on the closed gate See Fig 7 14 Additionally measure and mark the gate mounting bracket so that it is vertically centered on the horizontal bar 15 To ensure that the gate mounting brack et is leveled secure one side of the bracket check for levelness and secure the other side with provid...

Page 19: ...ANT Push to Open Operation 2 8 This operation is commonly used if your driveway slopes up after the gate preventing it from swinging in This means the gate operator is mounted on the inside of the prop erty and pushes your gate out away from the property ...

Page 20: ...or column They can be mounted on a separate post or fence as well The only factor of importance is that when mounting of the brackets is done the hole in the boomerang bracket that the gate opener mounts on matches the setback on this page It is best to C Clamp brackets on and test arm movement clearance before permanently at taching them To determine the position of the gate mounting bracket abov...

Page 21: ...oomerang bracket you will trim off on the template The hole on the end of the boomerang bracket should be in the setback position NOTE The L shape brackets in our illustrations are on the rear side of the post The L shape brackets in your situation may be on the same face of the post as your hinges this will be de termined by the relation of the setback to the hinge location of your gate 3 Trim bo...

Page 22: ... level with the bottom of the horizon tal cross member See Fig 3 6 Place the lower L shaped bracket so the top of the bracket is aligned with the mark on the post Mark then drill and at tach the bracket using 3 8 carriage bolts See Fig 4 Fig 3 Check L shaped bracket for levelness before putting in the second bolt Fig 4 Continue on next page ...

Page 23: ... in the setback that is being used 8 With the 3 brackets clamped together mark then drill the upper L shaped brack et in place and attach it using 3 8 car riage bolts See Fig 5 9 Drill through the center hole of the L shaped set to penetrate the boomerang bracket Double check the setback on the boomerang bracket 10 Drill the set hole through all 3 brackets using a 5 16 drill bit in an area behind ...

Page 24: ...oomerang bracket to the center of the hole on the gate bracket this should be the position of the gate bracket on the closed gate See Fig 7 14 Additionally measure and mark the gate mounting bracket so that it is vertical ly centered on the horizontal bar 15 To ensure that the gate mounting bracket is leveled secure one side of the bracket check for levelness and secure the other side with provide...

Page 25: ...E S 500 502 Classic Series Instruction Manual SECTION 3 Gate Operator Mounting Wiring Motors Power ...

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Page 27: ...xt secure the operator onto the brack et with a connector pin 2 Utilize the C clip pliers in order to attach a C clip on the bottom side of the connector pin 3 Move the gate towards the oper ator arm and slide the front of the operator onto the gate bracket 4 Secure the front side of the gate operator with a connector pin followed by a C clip ...

Page 28: ...sed position but not bottoming out 3 Swing the arm back to its open po sition so that it is almost fully retracted but not bottoming out For the Push to Open Operation follow the directions shown above except reverse the position of the gate If not using all of the stroke length please re check setback Not using the full stroke length of the gate operator the gate will have limited leverage ...

Page 29: ... 3 Mount the junction box within 5 feet of slave operator The junction box can be mounted on a post or a fence line Allow at least 3 feet of clearance off the ground 4 Insert operator cable and extension cable into the holes in the bottom of the junction box and seal with caulk You may also use a watertight connector and con nector nut to secure the cables Found at your local hardware store 6 Inse...

Page 30: ...ems could be found in a local home supply store Dig a trench perpendicular to the driveway ap proximately 6 to 8 inches deep and 6 long Hook up a typical garden hose assembled to the first length of pipe as shown Turn on water and push the pipe under the driveway matching the pitch of the driveway If you hit a rock use the hammer to force the pipe past the rock Attach additional pieces of pipe to ...

Page 31: ...ou are finished with your wiring connections Be sure you are placing your wires in the terminal block correctly Take the terminal block off of the control board to insert wires Hold with screw terminals facing upward Turn the screw counter clockwise to open the terminal and clockwise to close the terminal The terminals come closed Be sure not to mis take this for open and insert the wires below th...

Page 32: ...struction Manual 3 6 Wiring the Operator Arm s For a dual gate use the provided wire to connect the secondary motor to the control board Pull to Open Opening in towards property It is important to choose the correct operation type ...

Page 33: ...truction Manual 3 7 Wiring the Operator Arm s For a dual gate use the provided wire to connect the secondary motor to the control board Push to Open Opening out towards the street It is important to choose the correct operation type ...

Page 34: ...ng the setting ON Auto close on the gate will re close from the open position after a time set in the pro gramming section OFF Auto Close off ON Dual gate opener 2 motors OFF Single gate opener 1 motor ON Electric Lock being used OFF Electric Lock not used IMPORTANT We recommend before turning the gate opener on for the first time to have dip switch 1 OFF If the dip switch is set to on the gate wi...

Page 35: ...connect the power wire with the transformer plugged in Contact between the two lead wires even for a second will destroy the transformer Transformers are only warranted if the internal fuse is not blown If the fuse is blown an outside factor shorting surge water etc has caused the transformer not to function Plug the transformer into a 110 V AC outlet The transformer is not weather proof and must ...

Page 36: ...E S 500 502 Classic Series Instruction Manual SECTION 4 Start Up and Operation ...

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Page 38: ...ttracted by the internal magnet 3 Move the limit switch on the bottom to line up with the washer Underneath the arm there are slides secured with Philip head screws After loosening the screws the switch es will be able to slide picture of limits on page 4 3 4 Move the gate to the open position and repeat with the open limit switch as you open the gate you can leave the washer on the side and it wi...

Page 39: ...ress SET button 6 LED shows P3 Press Push 1 to get P3 setting to 30 7 Press SET button 8 LED shows P4 Press Push 1 to get P4 setting to 3 9 Press SET button 10 LED shows P5 Press Push 1 to get P5 setting to 2 11 Press SET button 12 LED shows P6 Press Push 1 to get P6 setting to 10 13 Press SET to finish You should hear 3 beeps this indicates parameter programming is finished Manually unlock the ga...

Page 40: ... adjust the limit switches After you have your limits in the correct position secure the position of the switches with the screws and run your gate through a few cycles On the display you will see a count while the arms are moving This is your run time Record your run time below Actual Run Time Note The above example is for Pull To Open operation If you are installing your gate opener as Push To O...

Page 41: ...e time the motor take to move from one limit to the other 3 LED shows P3 P3 is the force setting the lower the number the easier the gate will re verse directions when it meets resistance This number may have to be changed to a higher setting if your gate is obstructing unexpectedly The number should be set to the highest number during initial setup and reduced to the point of reliable operation t...

Page 42: ...Using a 6 screw attached the top of the receiver to the post If you are happy with this position use the small provided set screw in the bottom hole to secure the receiver in place 4 Attach the receiver wire to the terminals as seen below Please note that you will find a factory installed jumper wire connected on the receiver Leave this jumper wire in place One of the terminals that has the jumper...

Page 43: ...ean 1 button on 400 different remotes or this could mean all 4 buttons on 100 remotes or anything in between Some choose to program all 4 buttons to a single receiver if they are not using multiple gates to eliminate pressing the incorrect button on the remote To do so follow the pro gramming above with each button of the remote You can erase all programmed codes by holding Learn 1 until the Learn...

Page 44: ...E S 500 502 Classic Series Instruction Manual SECTION 5 Maintenance Troubleshooting Accessories ...

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Page 46: ...lassic Series Instruction Manual 5 1 Maintenance 1 Lubricate the rear pivot and front pivot of the bracket 2 Lubricate the gate hinges about every 3 months and also check for levelness of gate Rear Pivot Front Pivot ...

Page 47: ... the limit switches Lengthen the run time parameter P1 Check setback if setback is incorrect it will limit how far the gate will move per inch of stroke length If the gate will open but will not close Manually move the gate slightly off the open position and then trigger the gate to go closed If the gate then moves closed the limits are most likely wired backwards Meaning the open limit is wired t...

Page 48: ...owever when the terminal clamps are closed there is a small space below them one could mistake as place to insert a wire If this is done then conductivity of the connection will never be reached Push or pull on the gate if it moves the gears are disengaged and the gate is in manual re lease mode General fix for user to understand operation Unlock the gate opener arm and move it to the half way pos...

Page 49: ...e required to e mail digital photos to the technician This is done in your best interest to save unnecessary shipping expenses and time lost Many times we can come up with solutions to issues by seeing pictures that relay infor mation that is impossible to relay through a phone conversation Below are examples of control board pictures and motor pictures that we will be look ing for Pictures shown ...

Page 50: ...en stopped mid cycle waiting auto reclose momentary contact will move the gate in the direction opposite what it was moving before stopped 4 When open and counting auto reclose pause time momentary contact will stop pause time 5 Stopped in open position from override of auto reclose from PUSH1 or Receiver momentary contact will reactivate pause time and close gate 6 When closing momentary contact ...

Page 51: ...tary contact will have no effect 3 When stopped mid cycle from PUSH 1 or the Receiver momentary contact will open the gate 4 When open with auto reclose on momentary contact will re set pause time and will start counting again after release of momentary contact 5 When pause time countdown is stopped in open from a momentary contact of PUSH 1 or the Receiver momentary contact will have no effect 6 ...

Page 52: ...sed Photocell Photo Input for safety eye photo beam connection normally closed GND Ground for photocell power ground for photo connection V 12VDC Max 100 milliamps for photocell power 24V 24VDC Max 200 milliamps for accessory power Button PUSH 1 Ground for Push 1 Accessory PUSH 1 V is for push buttons keypads receivers or any other dry and momentary contact COM Positive voltage 12VDC for Push 1 or...

Page 53: ...EL terminals electric lock OP Opening cycle AU Auto reclose countdown CL Closing cycle PH Photo cell disruption Buzzer Obstructions If the gate s come in contact with an obstruction the gate s will reverse direction for 2 seconds and stop to allow the obstacle to be cleared from the gate path If the gate s obstructs 3 times in a row the gate s will go into a hard shutdown mode and a buzzer alarm w...

Page 54: ...lock on gate opener control board 24V Power Negative or GND or PWR of entry device GND terminal of PHOTO block on gate opener control board Push Button Intercoms Normally Open NO or Input INP or Relay of entry device COM terminal to right of PUSH1 of PUSH block on gate opener control board Common COM or Ground GND or Relay of entry device PUSH1 terminal of PUSH block on gate opener control board P...

Page 55: ...using a safety device 12V is not a misprint the V terminal has a 12V output Solenoid Gate Lock Positive Lead of lock A terminal of E_LOCK block on gate opener control board Negative Lead of lock B terminal of E_LOCK block on gate opener control board Magnetic Gate Lock Magnetic gate locks must have their own power supply and their own relay Coil of relay for magnetic lock A terminal of E_LOCK bloc...

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