Voice mail operation
User’s Guide
D.4
Message retrieval
Message(s) waiting display
If you have at least one
new
message, the
VOICE MAIL
key will blink (on a 24- or 48-Key Feature
Phone) and your display will show the number of new and old messages in your mailbox.
1
On an ESI Cordless Handset, an “envelope” icon on the display also appears when you have at least
one new message.
Note:
Message status information (shown in the example above as
NEW 3 OLD 1)
appears on a 24-Key or
48-Key Feature Phone only when new messages exist.
Retrieving voice mail messages from your ESI Feature Phone
1.
Press
VOICE MAIL
.
2.
Enter your password if required (you may change the requirement for a password in user
programming menu 5; see "Password,” page C.5).
3.
The ESI phone system will start playback of messages with the oldest new message and continue
until all messages are played. The display will show the origination of the message, the countdown
duration of the message, whether new or old, and the time/date of when the message was left.
Cordless
Handset or
24-Key
Feature Phone
48-Key
Feature Phone
(also shows
running playback
time in reverse)
4.
At the end of each message, the ESI phone system prompts you for instructions (see the chart,
“Keys’ functions during voice mail message retrieval,”
next page)
. Once you’ve learned these
prompts, you can proceed more rapidly by pressing one of the appropriate keys any time during a
message or during a prompt.
5.
To
exit
playback of messages, simply hang up your phone.
Note:
If you hang up
during
playback of a message, the system saves that message as new
and
all others
not deleted.
1
A 12-Key Feature Phone will display only the date and time.
Summary of Contents for ESI-600
Page 16: ...Help mode Verbal User Guide User s Guide B 2 This page included for pagination purposes only...
Page 86: ...Using Esi Link User s Guide H 10 This page included for pagination purposes only...
Page 92: ...ACD agent operation User s Guide I 6 This page included for pagination purposes only...
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