User’s Guide
Special keys
F.17
Voice mail (Code 579)
Allows a 12-Key Feature Phone (which lacks a dedicated
VOICE MAIL
key) to have voice mail access.
Warning:
To use voice mail from a 12-Key Feature Phone, you must assign this code to a programmable
feature key.
Failing to do so will disable the mailbox.
(When you try to access a disabled
mailbox, the system will notify you that it’s disabled.) You still can retrieve previously left messages
and access user programming, but the mailbox won’t be able to receive new voice messages.
Therefore, to enable the mailbox, assign key code 579 to a programmable feature key.
Override ring (Code 580)
The
override ring
feature lets you place a call — station-to-station, outside line or Esi-Link — or leave a
voice message when
another
call is ringing. For full details on use of this feature, see “Override ring,”
page F.9.
Record (Code 582)
Note:
Available
for
only
ESI Cordless Handsets and the 12-Key Feature Phone.
Press this key to record any phone conversation — or, when the Cordless Handset is idle, to record a
personal memo. For more details on using your ESI phone system’s call recording features, refer to
“Live recording,” page D.7.
Quick Switch
™
(Code 583)
Note:
Available
for
only
48-Key Feature Phone and 24-Key Feature Phone.
Important:
For the Quick Switch feature to work, your Installer or System Administrator must have programmed
a
relationship
between your desktop extension and Cordless Handset; and, obviously, you’ll
want to program the key on both the desktop Feature Phone and the Cordless Handset.
Press this key to transfer an active call between a desktop ESI Feature Phone and an ESI Cordless
Handset (either direction).
Quick Switch ring options
When both the desktop extension and Cordless Handset are idle, press the Quick Switch key. Follow
the visual and audible prompts and use the scroll keys to change the programmable options concerning
what happens when a caller dials (or is transferred to)
either
your desktop phone or Cordless Handset:
•
RING DESKTOP
— Only the desktop phone will ring.
•
RING CORDLESS
— Only the Cordless Handset will ring.
In either of the two cases above, re-routing (including to a voice mailbox) will follow the desktop phone.
The other choice is:
•
NO RING OPT
— If a caller dials (or is transferred to) the desktop phone, only that phone rings. If the
caller dials (or is transferred to) the Cordless Handset, only the Cordless Handset rings. Re-routing
follows whichever phone rang.
(Continued)
Summary of Contents for ESI-600
Page 16: ...Help mode Verbal User Guide User s Guide B 2 This page included for pagination purposes only...
Page 86: ...Using Esi Link User s Guide H 10 This page included for pagination purposes only...
Page 92: ...ACD agent operation User s Guide I 6 This page included for pagination purposes only...
Page 104: ...www esi estech com...
