ESI ESI-600, User Manual

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User’s Guide Voice mail operation
D.7
Live recording
(Not available on 12-Key Feature Phone.)
Note: To use this feature on an ESI Cordless Handset, it must have a programmable feature key set for key
code 582 . (See “Optional features,” page F.12.) It then functions like the RECORD key described herein.
To begin recording both sides of the conversation during a call, press RECORD . Recording will continue
until either you press RECORD again, the call is completed or the maximum recording length
1
is reached
(default is 10 minutes). To resume recording, you must press RECORD again. During recording, the
RECORD LED will “flutter” (blink rapidly) green and RECORDING will appear on the display.
Note: The Installer may have programmed your system to insert a short tone every 15 seconds while recording.
You can record any conversation, including a conference call
2
or service observing call (see “Service
observing,” page F.13). You also can make a personal recording — useful for recording personal
reminders, in office conversations or meetings — by lifting the handset or pressing SPEAKER and then
pressing RECORD . Internal dial tone will stop and recording of your station will begin until either
RECORD is pressed again or you hang up, whichever occurs first.
Note: Interruptions in conversation may compromise the quality of the recording.
Quick Move
™
The Quick Move feature is perfect for use by a receptionist or, indeed, anyone who receives a call that
would be more appropriate for one or more other currently unavailable co-workers (for whom you have
programmed station keys on your phone). Let’s say someone calls and wants to speak to one of your
co-workers. You say that the co-worker isn’t there now but you’ll be happy to let the caller leave a voice
message. However, the caller protests that he doesn’t “want to talk to a recording” and wants you to
write down the message. Worse, you know that some of your other co-workers will want to hear what
this caller has to say.
But here’s all you have to do: just press RECORD and then, while recording (and “taking down” the
message, as far as the caller knows), press the station keys for those to whom you wish to Quick Move
the message. You can do this for as many stations as you have station keys programmed on your phone.
Each designated user's mailbox will receive the recording as a new message, but your mailbox will not
have the recording. This feature saves you a number of steps — i.e. , you won’t need to access your
mailbox and move the recording and delete the recording from your mailbox.
Playback of recordings
If you have recorded conversations, they will play after your old messages, or you can access them
directly by pressing
VOICE MAIL, RECORD . This will play back the recordings, starting with the newest
recording. Recordings can be handled just like other messages.
1
Adjustable by only the Installer.
2
Upon playback, a recording of a conference call can sound garbled if more than one person at a time is speaking.