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21 Changi South Street 1 Singapore 486777 Phone: +65 65420833 Fax: +65 65426920
E-mail: [email protected] Website:
www.escoglobal.com/ductless
WARRANTY TERMS AND CONDITIONS
7
WARRANTY TERMS AND CONDITIONS
Esco warrants that this equipment will perform according to the specifications for 3 years from the date of
purchase. With certain exceptions
*,
this 3 years warranty applies to all parts and components of this
equipment
Esco's liability under this warranty shall be limited to repair or replacement of the equipment at Esco's
option. Under no circumstances shall Esco be liable for the equipment damage arising out of or in any
way connected with the failure of the equipment to perform as set forth herein. This limited warranty is in
lieu of all other expressed or implied warranties, including those of merchantability and fitness for a
particular purpose.
In the event of any defect, malfunction or breakdown being detected during the warranty period, Esco will
repair or replace, at its option, the product or component therein which upon examination by Esco shall
appear to be defective, or not up to factory specifications. The purchaser must pay any transportation or
labour expenses incurred in removing and returning the product to the service centre.
Esco would not be responsible for the cabinet’s malfunctioning or any sort of damage to people or
property arising out of non-compliance with the operating instructions laid down in this manual, poor
maintenance or improper use of the cabinet.
This warranty shall not apply to any Esco product or part thereof which has been subject to misuse,
abuse, accident, shipping damage, improper installation, unauthorized servicing and testing, damage by
fire / flood, or acts of God. If the serial number of this product is altered, removed or defaced as to be
illegible, the warranty shall be null and void in its entirety.
The use of non-Esco parts and/or parts not supplied directly by Esco or our authorized distributors,
including but not limited to maintenance parts, spare parts, replacement parts, system components
and/or system accessories, shall void all expressed or implied warranties.
To obtain warranty service, the defective product or part(s) must be returned to Esco or an authorized
Esco Factory Service Centre along with a proof of purchase.
It is mandatory for the customers to
register receipt of their equipment online with Esco at http://www.escoglobal.com/warranty.
Please take note that when returning the defective product or part(s), you must first obtain a return
authorization (RA) number from Esco and it must be noted on the documents accompanying the return.
The defect reporting form can be found in this manual
.
* The 3 years warranty doesn’t apply to consumable parts viz. filter, light tubes, pre-filters.
Summary of Contents for ASCENT OPTI BASIC
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