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LBI-39055

3

GENERAL

The intent of this manual is to guide field installation

and maintenance personnel through the installation, set-up
and testing of a C3 Maestro dispatch console system. Figure
1 shows basic equipment interconnections.

This document was developed in accordance with:

• 

C3 Maestro (PC) application software version 3.0x
(344A3922G10)

• 

C3 Maestro Logic Board firmware version 3.02
(344A4245G10)

• 

C3 Maestro Logic Board hardware revision B
(344A3927P24 or P29/5000060001)

• 

C3 Maestro Audio Tower later-revision hardware
commonly referred to as "Phase 2" (board
assemblies designated with a P29/772xxxxxxx part
numbers)

• 

CEC/IMC Digital Audio Switch firmware version

3.06 (344A3564G10, 344A3565G10,
344A3567G10 and 344A3568G10)

• 

CEC/IMC Manager (MOM PC) software version
3.05 (344A3630G10)

Although specifically written for the firmware, software

and hardware listed above (and subsequent versions), most
information in this document also directly applies to earlier
C3 Maestro console systems. In most cases, direct
references are made to these earlier items and the
differences are described.

NOTE

C3 Maestro application software version 3.0x
requires C3 Maestro Logic Board firmware version
3.02 (or later), CEC/IMC Controller and Audio
Board firmware version 3.0x (or later), and
CEC/IMC Manager software version 3.0x (or
later).

VIDEO

DISPLAY

MONITOR

DISPATCH

KEYBOARD

PERSONAL

COMPUTER

 (PC)

AUDIO TOWER

COM1

CONTROL DATA

SELECT AUDIO

UNSELECT AUDIO

MIC AUDIO

LOGIC BOARD

KEYBOARD

STANDARD PC

CD MIC AUDIO

CD RECEIVER AUDIO

AUDIO MATRIX BD.

AUDIO

PA BD.

#1

LINE B IN

I/O

BOARD

CD

LINE A IN

CD PATCHED RADIO AUDIO

CD/DISP. CON. MIC AUDIO

LINE B IN

CD CONTROL

LINE A OUT

LINE B OUT

{

CIM

CONTROLLER

BOARD

CEC/IMC

DIGITAL AUDIO

SWITCH

CALL

DIRECTOR

TX1

TX2

RX1

TX4

RX4

CIM

AUDIO

BOARD

PHONE

LINES

(2 W IRES)

(2 W IRES)

(2 W IRES)

(2 W IRES)

(2 W IRES)

(2 W IRES)

(2 W IRES)

(5 W IRES)

(RS-232 = 3 W IRES)
(RS-422 = 4 W IRES)

AUDIO

PA BD.

#2

NOTES:

1. 

AC POW ER CONNECTIONS NOT SHOWN.

2.

CEC/IMC CONCENTRATOR CARDS NOT SHOW N.

3.

ONLY ONE (1) UNSELECT SPEAKER IS SHOWN.

4.

IF CONSOLE SYSTEM DOES NOT SUPPORT CALL DIRECTOR TELEPHONE PATCH, THE SECOND AUDIO PA
BOARD (#2) AND ALL RELATED CD INTERCONNECTIONS ARE NOT REQUIRED.

5.

THE SECOND AUDIO PA BOARD (#2) IS REQUIRED IF THE CONSOLE SYSTEM IS EQUIPPED WITH MORE THAN
ONE (1) UNSELECT SPEAKER.

MIC

UNSELECT

SPEAKER

#1

SELECT

SPEAKER

Figure 1 

−−

 C3 Maestro Equipment Interconnections

NOTE

Summary of Contents for LBI-39055A

Page 1: ...ker Power Level DIP Switch 5 SW2 Audio Source DIP Switch 5 Audio Matrix Board 6 SW1 Mic Audio ALC Enable Disable DIP Switch 6 I O Board 6 INTERCONNECTING THE EQUIPMENT 6 CEC IMC INTERCONNECTIONS 7 Con...

Page 2: ...terrupt IRQ 20 COM1 Serial Port Baud Rate 20 Set Up Titles 20 Call Director ID 20 Boom Gooseneck Microphone Presence 20 RUNNING THE C3 MAESTRO APPLICATION PROGRAM 20 DATABASE INITIALIZATION 20 Console...

Page 3: ...ibed NOTE C3 Maestro application software version 3 0x requires C3 Maestro Logic Board firmware version 3 02 or later CEC IMC Controller and Audio Board firmware version 3 0x or later and CEC IMC Mana...

Page 4: ...OARD Normally the Logic Board is configured correctly and installed inside the PC before the C3 Maestro console system is delivered to the customer The following information is presented for reference...

Page 5: ...for standard console installations The following information lists the normal factory settings and the optional settings which are available Audio PA Board s SW1 Maximum Speaker Power Level DIP Switc...

Page 6: ...Matrix Boards ship from the factory with all mic audio ALC circuits enabled This is accomplished by setting all four SW1 switch positions to ON or CLOSED Table 4 lists each switch position and its co...

Page 7: ...han 50 feet in length If required for a remote console installation full duplex 4 wire data modems can be used between the C3 Maestro and the CEC IMC See the following subsection for additional remote...

Page 8: ...connections and 4 wire modems Since the C3 Maestro requires a dedicated or continuous serial link non dial up a 4 wire leased line or equivalent meeting 3002 data grade specifications must be employed...

Page 9: ...Each has a RJ 11 modular plug on one end for mating to one of the Audio Board s modular jacks The other end is pig tailed unterminated so it may be punched down to the appropriate terminals on the CE...

Page 10: ...LBI 39055 10 Figure 8A CEC IMC To C3 Maestro Interconnections Co Located...

Page 11: ...LBI 39055 11 Figure 8B CEC IMC To C3 Maestro Interconnections Remote And Or RS 232...

Page 12: ...s application program Connect the standard PC keyboard to the PC in accordance with the manufacturer s instructions Video Display Monitor Interconnect the video display monitor s video cable to the P...

Page 13: ...connector must be soldered to the cable in accordance with Table 7 Connect the boom gooseneck male DB 9 connector to the female DB 9 connector labeled BOOM GOOSE MIC on the Audio Matrix Board Cable le...

Page 14: ...ay be placed at any convenient location within cable reach of the Audio Tower The supplied cable is ten 10 feet in length The cable used with the Volume Controller Box has male DB 15 connectors on bot...

Page 15: ...cluded The terminals are labeled PAGE INPUT and PAGE PTT respectively Pager audio on PAGE INPUT is switched in when PAGE PTT becomes active PAGE PTT is active when its two terminals are shorted togeth...

Page 16: ...72xxxxxxx part numbers When using any Phase 1 board external CD interface transformers and other special modifications are required for Call Director interfacing Install a 4 wire balanced line two pai...

Page 17: ...into the CD This handset overrides all audio connections to the Audio Tower The operator talks directly to the phone via the handset instead of using the console s headset or mic speaker Dry contact O...

Page 18: ...built in main board COM1 port must be disabled enabled or if documentation included with the PC deems it necessary for some other reason NOTE Time and date will be correctly set by the CEC IMC Manager...

Page 19: ...C DOS C UTIL PROMPT P G CD CONSOLE CONKEY CONSOLE CONFIG SYS File Contents Contents of the CONFIG SYS file located in the root directory C are as follows Changes are not recommended FILES 20 BUFFERS 4...

Page 20: ...Call Director ID number from the Editor program s CONFIGURATION DATA form Save changes to the hard disk drive See LBI 39056 for complete details If using CEC IMC firmware version 3 x and later the Cal...

Page 21: ...s contain all system information for all defined entities units groups sites These databases can be downloaded by the console by requesting database uploads from the CEC IMC Manager Since this data is...

Page 22: ...lloscope 600 Ohm Resistor Test Leads RJ 11 Modular Plugs terminated with test leads Set Up Procedure Verify all equipment has been interconnected in accordance with the previous installation instructi...

Page 23: ...A LINE B Outputs If necessary connect a headset to operator headset jack box Verify this jack box is connected to the OPERATOR HEADSET connector on the Audio Matrix Board 1 Terminate the Audio PA Boa...

Page 24: ...nsole will display a Com Error link down xxxxx bps error message on the PC s video display monitor This link must be up operating before any dispatch operation can occur For troubleshooting informatio...

Page 25: ...CABLE ASSEMBLY DIAGRAM LBI 39055 25 CONTROL DATA CABLE 100 FOOT 19B804083P3 Made from 19B804083 Sh 4 Rev 1...

Page 26: ...LBI 39055 CABLE ASSEMBLY DIAGRAM 26 AUDIO CABLE 100 FOOT 19B804083P5 Made from 19B804083 Sh 6 Rev 1...

Page 27: ...ation of the CEC IMC modem leased line console modem equipment In Figure 8A insert a new OPTIONAL MODEM EQUIPMENT box in the existing CUSTOMER SUPPLIED CONNECTIONS wiring between the punch block s and...

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