Don’t forget your mobile phone… or your manners!
When using your mobile phone in a public place, don’t forget to show common courtesy and consideration for others around you.
Sales
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Manufacturer
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SHARP Corporation
For loss, theft, malfunction, and inquiries while overseas (24-hour reception)
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From DOCOMO mobile phones
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From land-line phones <Universal number>
International call access code
for the country you stay
-81-3-6832-6600
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(toll free)
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You are charged a call fee to Japan when calling from a land-line phone, etc.
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If you use SH-04F, you should dial the 81-3-6832-6600 (to enter “+”, touch and hold “0”).
Universal number
international prefix
-8000120-0151
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You might be charged a domestic call fee according to the call rate for the country you stay.
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For international call access codes for major countries and universal number international prefix, refer to DOCOMO
International Services website.
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If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of
the handset.
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If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO
after returning to Japan.
Repairs
(Business hours: 24 hours (open all year round))
(No prefix)
113
(toll free)
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From DOCOMO mobile phones
(In Japanese only)
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From land-line phones (In Japanese only)
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Unavailable from part of IP phones.
0120-800-000
(toll free)
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Unavailable from land-line phones, etc.
General Inquiries
<docomo Information Center>
(Business hours: 9:00 a.m. to 8:00 p.m.)
0120-005-250
(toll free)
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Service available in: English, Portuguese, Chinese,
Spanish.
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Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round))
(No prefix)
151
(toll free)
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From DOCOMO mobile phones
(In Japanese only)
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Unavailable from land-line phones, etc.
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Unavailable from part of IP phones.
0120-800-000
(toll free)
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From land-line phones (In Japanese only)
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Please confirm the phone number before you dial.
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For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website
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http://www.nttdocomo.co.jp/english/
SH-04F
INSTRUCTION MANUAL
’14.
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(1st Edition)
14
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TU***
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1
’14.
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