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nokia

 

 C

ONNECTING

 

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EOPLE

 

PAGE 1 (22) 

Approved 1.0

Nokia Mobile Phones Customer Care EMEA 

 

DJk

Technical Services, Repair Concepts 

Confidential 

 

22.08.2003

 

 

nokia 

3100

 

RH-19

 

 

 

 

 

Transceiver Features 

 
 

• 

Glow-in-the-dark cover  

• 

Flashing lights when phone rings  

• 

Java™ games, GPRS (Class 6) Rel.97  

• 

Nokia Xpress-on™ Gaming cover (available separately)  

• 

Animated screensavers  

• 

Tri-band phone (GSM 900/1800/1900)  

• 

Handsfree speaker  

• 

XHTML browser  

• 

Color display  

• 

Multimedia Messaging (MMS)  

• 

Picture Messaging  

• 

Rhythmic backlight alert  

• 

Changeable color schemes  

• 

Pop-Port™ interface  

• 

Send/receive pictures, graphics, install applications with 
Nokia PC Suite for 3100  

• 

JPEG/PNG support in browser  

• 

Speed dialing  

• 

Conference call (up to 5 participants)  

 

 

Transceiver with BL-5C 850mAh Li-ion battery pack

 

 

Talk time

 

Standby

 

Note

 

Up to 2-6 hours 

Up to 170-410 

hours 

(7-17 days) 

Depends 

on network 
parameters 

 

 

 

SERVICE MANUAL 

 

Service Level 1&2

 

 

 

 

Copyright © Nokia Corporation.

 

This material, including documentation and any related computer 

programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. 

Copying, including reproducing, storing, adapting or translating, any or all of this material requires 

the prior written consent of Nokia Mobile Phones. This material also contains confidential 

information, which may not be disclosed to others without the prior written consent of Nokia 

Mobile Phones.

 

 

Service Manual 3100 Level 1&2 

Copyright 2003 © Nokia Corporation 

 

Summary of Contents for 3100 - Cell Phone 484 KB

Page 1: ...for 3100 JPEG PNG support in browser Speed dialing Conference call up to 5 participants Transceiver with BL 5C 850mAh Li ion battery pack Talk time Standby Note Up to 2 6 hours Up to 170 410 hours 7 17 days Depends on network parameters SERVICE MANUAL Service Level 1 2 Copyright Nokia Corporation This material including documentation and any related computer programs is protected by copyright cont...

Page 2: ...12 8 DISASSEMBLY INSTRUCTIONS ALSO SEE THE VIDEO CLIPS ON CARE POINT 13 9 LEGEND FOR QUICK TROUBLE SHOOTER 15 10 QUICK TROUBLE SHOOTER 16 11 QUICK TROUBLE SHOOTER PART 2 17 12 QUICK TROUBLE SHOOTER PART 2 18 13 GONOGO TEST GSM ONLY 19 14 BATTERY TEST 19 15 SERVICE NOTES 20 16 FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS 21 17 ESD PROTECTION REQUIREMENTS 22 CHANGE HISTORY Status Version ...

Page 3: ...ICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MED...

Page 4: ...ue requirements when assembling the unit see also the document torques for transceiver assembly on Nokia Partner Web Site o Always use your own equipment for testing where you are sure that it works E g if the customer complains about charger function please test the phone with your own charger to be sure if phone or charger causes the malfunction o When doing the Faultlogger entries always note t...

Page 5: ...or newest technical and organizational information on a daily basis to be updated as required see Latest Updates in support Library Every new information has to be processed and implemented as soon as possible When logged into PWS you can also find needed information to different headlines respectively tools like Downloads Support Library Accessories Battery Tester Common Software Flashing Tools G...

Page 6: ...pts Confidential 22 08 2003 4 EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components Colorized components show the different categories Description See corresponding ITEM CIRCUIT REF of the SPL Spare Parts List Service Manual 3100 Level 1 2 Copyright 2003 Nokia Corporation ...

Page 7: ...K 3 5MM 3POL SPR 90DEG I015 1 5140265 MIC MOD HOLDER TOMAHAWK 42 3DB I016 1 6800069 MATSUSHITA VANESSA VIBRA 1 3V I017 1 9560199 SIM FLAP I018 1 9510935 C COVER REL SPR DMD08481 I019 1 9453272 C COVER REL BUT DMD10535 1 9498010 UI MODULE ASSY I020 I024 1 9491669 UI SHIELD KEY DOME ASSY I020 I021 I021 1 KEY DOME I020 1 UI SHIELD I022 1 5140251 EARPIECE105 3DB32R D8 1X2 25 PICO I023 1 LCD MODULE I02...

Page 8: ... SML512WBC2WT86N 0603 F100 1 5119019 SM FUSE F 1 5A 32V S302 1 5200025 SM TACT SW SIDE TRAVEL 0 2 MM VARIANT PARTS ITEM CIRCUIT REF QTY PART NO PART NAME I001 1 9459929 A COVER WHITE I001 1 9459926 A COVER RED I001 1 9459928 A COVER LIGHT BLUE I001 1 9459930 A COVER BLACK BLUE I002 1 9791085 KEYPAD LATIN I002 1 9791086 KEYPAD CYRILLIC I002 1 9791077 KEYPAD GREEK I002 1 9791081 KEYPAD HEBREW I002 1...

Page 9: ...RU 1 0079701 N3100 RH 19 SWAP ENGINE PL 1 0079702 N3100 RH 19 SWAP ENGINE E A SERVICE TOOLS TYPE QTY PART NO PART NAME 1 0080541 FLS 4S SALES PACK E A inclusive 0680032 1 0680032 UNIV POWERSUPPLY FPS 8 1 0730218 XCS 1 SERVICE CABLE 1 0770472 FLA 30 POS FLASH ADAPTER 1 0273558 BL 5C BATTERY 1 0770431 SRT 6 OPENING TOOL 1 0770450 FLA 30 TESTPINS 10 PCS ACCESSORY 1 0273636 DCV 14 DESK TOP STAND ACCES...

Page 10: ...led supply voltage and necessary connections between the phone and the Flash Device It substitutes for the phone s standard battery during the software update Stand DCV 14 Provides easy charging and convenient data synchronization with a compatible computer using the Connectivity Adapter Cable DKU 5 supplied separately Travel Charger ACP 8E ACP 8X Lightweight multi voltage charger for charging you...

Page 11: ...S M XL Artilux goggles AH166 Wera bit T5 867 4TX 5x50 Wera bit T6 867 4TX 6x50 Wera bit T6 PLUS 867 4TX 6IP Facom side cutter 416E Facom T5 driver SP 14032 Facom T6 driver SP 14033 Facom slot screwdriver AEF 2x35 E Wetec tweezers 7abb SA ESD Wetec tweezers 22 SA ESD Wetec tweezers 13 SA SMD ESD Wetec tweezers PSF SA ESD Wetec ESD brush E1211 Kaiser Fototechnik airbrush 6315 Wetec dental tool DEM83...

Page 12: ...le on Nokia Partner Web Site Flash Concept Point of Sales It is very important to follow this insertion and removal procedure otherwise the contact pins of Flash Adapter will be damaged Open SIM Flap Insert the Flash Adapter FLA 30 like a battery start at the Battery Connector side Now push down the bottom side of the Flash Adapter do not use too much force When removing the Flash Adapter always s...

Page 13: ...Unscrew the six T6 screws using the order shown For assembly the reverse order and a Torx T6 PLUS with torque of 20Ncm have to be used Separate the module from the B Cover and unplug the display connector carefully by removing UI Shield from PWB Separate UI Shield from PWB carefully Key Dome is attached with adhesive tape which must not be touched Use the SRT 6 to remove the LCD from the UI Shield...

Page 14: ...remove the Shielding from B Cover you first have to expand B Cover Then push Shielding upwards Remove Power Key Use SRT 6 to lift up the Antenna Now the Antenna can be removed Use tweezers when removing the Vibra Motor Use tweezers to pull up Microphone To remove the DC Jack place tweezers between the spring contacts and under the Jack You ll need to use additional force to pull the Jack upwards S...

Page 15: ...s solved If this doesn t help you are not authorized to go forward Only underlined components e g I002 can be changed The start point of repair activities regarding the appeared fault symptoms Follow the arrows step by step Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean if necessary Measure component for electrical functionality and change if need...

Page 16: ...EOPLE PAGE 16 22 Approved 1 0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services Repair Concepts Confidential 22 08 2003 10 QUICK TROUBLE SHOOTER Service Manual 3100 Level 1 2 Copyright 2003 Nokia Corporation ...

Page 17: ...LE PAGE 17 22 Approved 1 0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services Repair Concepts Confidential 22 08 2003 11 QUICK TROUBLE SHOOTER PART 2 Service Manual 3100 Level 1 2 Copyright 2003 Nokia Corporation ...

Page 18: ...LE PAGE 18 22 Approved 1 0 Nokia Mobile Phones Customer Care EMEA DJk Technical Services Repair Concepts Confidential 22 08 2003 12 QUICK TROUBLE SHOOTER PART 2 Service Manual 3100 Level 1 2 Copyright 2003 Nokia Corporation ...

Page 19: ...refer to the actual information on Partner Web Site and Nokia Care Point When using automatic tester support take care of the right setup according to the tester type and product type Please refer to Recommended Service Equipment on Nokia Partner Web Site Mobile Phone Tester 14 BATTERY TEST A battery tester lets you test the capacity of Nokia batteries Please refer to the actual information on Par...

Page 20: ...vice Notes when shipping phones to other Service Partners It prevents the product from scratches it is ESD neutral and has the possibility to give valuable feedback of the fault symptom through a structured form Please refer to the document Service Notes for faulty NMP transceiver on Partner Web Site to get further information Service Manual 3100 Level 1 2 Copyright 2003 Nokia Corporation ...

Page 21: ...ommend using the offered swap phone cartons as described in Spare Parts SB004 Always Protect the window with a protection film Put the unit under the stretch film Add repair documentation e g filled in service note into the swap carton Fold the swap carton as shown in Spare Parts SB 004 There two different sizes of swap cartons for common mobile phones Service Manual 3100 Level 1 2 Copyright 2003 ...

Page 22: ...SD compatible service tools USE Conductive wastebaskets USE ESD gloves when handling PWBs PCBs USE Cleaning material without changing el Characteristics USE Grounded service equipment i e soldering station USE ESD clothes such as coat or frock NO Smoking NO Drinking NO Eating NO Dust NO Useless Items NO Normal pressured air for cleaning modules displays The video covers general issues concerning E...

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