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LBI-39055

18

POWER-UP PROCEDURE

The following C3 Maestro power-up procedure is

recommended:

1.  If the PC and/or monitor are equipped with a

voltage selector switch, verify the switches are
positioned correctly. The power supply within the
Audio Tower automatically switches itself and
therefore no voltage selection switch exists.

2.  Verify all power switches are in the off position.

3.  Connect the PC, video display monitor and the

Audio Tower to a 120 or 230 Vac source. Some
computers are equipped with a receptacle on their
rear panel for the monitor's ac power connection.
Refer to the PC and monitor documentation as
necessary. Extension cords should not be used with
the C3 Maestro console system.

4.  Verify all equipment is properly grounded.

5.  Power-up the Audio Tower.

6.  Power-up the PC and its monitor.

7.  Continue with the software installation and set-up

procedures that follow.

SOFTWARE INSTALLATION AND

SET-UP PROCEDURE

NOTE

Unless otherwise noted, all procedures in this
manual should be performed in the order presented.

PC CMOS SET-UP PROGRAM

C3 Maestro software is factory-installed on the PC's

hard disk drive and the software is configured properly for
standard installations. Therefore, during a typical console
configuration, the information in this section may be
bypassed.

All PCs used with the C3 Maestro store start-up

configurations in CMOS memory. This information is read
by the computer's BIOS and it may be changed by executing
a set-up program during the PC's boot process. Execute the
PC's set-up program only if a built-in (main board) COM1
port must be disabled/enabled or if documentation included
with the PC deems it necessary for some other reason.

NOTE

Time and date will be correctly set by the
CEC/IMC Manager (MOM PC) when the console
is on-line with the CEC/IMC.

Hewlett-Packard Vectra 25N & 486SX/25

Typically, the set-up program is started by pressing

<F2> when prompted with "

For Setup press F2

now

" or "

Setup=F2

" during the boot process. COM1 is

disabled by setting "

Serial Ports/Port A

" to "

Off

".

An HP 486SX/25 computer should also have its "

Serial

Port B

" set to "

COM2 2F8H INT3

". Ensure change(s)

are saved before rebooting/resetting, typically by pressing
the <F3> function key.

Data General Dasher 386SX

This PC's set-up program is started by pressing

<Ctrl><Alt><Ins> during the boot process. There is no need
to disable COM1 since the built-in port supports both RS-
422 and RS-232.

Experience has shown these computers can lose their

CMOS settings on rare occasions during power-ups.
Therefore, the following configuration information is
presented:

Hard Disk 1:

Type 17

Base Memory:

640 KB

Extended Memory:

1408 MB

Board Memory:

640 KB

Memory Relocation:

Enabled

The Logic Board will not function properly if the

"

Memory Relocation

" setting is disabled.

Data General 386SX/25A (Acer)

The set-up program is started by pressing

<Ctrl><Alt><Esc> during the boot process. COM1 is
disabled by selecting the "

System Security Setup

"

and then setting "

Serial Port1 Control

" to

"

[Disable]

". Press <Esc> twice to save the change and

reboot.

Compaq 386S

This PC's set-up program is not used to disable the

built-in COM1 port. Instead, COM1 is disabled by setting
the main board's DIP switch SW2 positions 4 and 5 both
"ON". Refer to the PC's documentation for additional
details.

IMPORTANT NOTE

NOTE

Summary of Contents for LBI-39055A

Page 1: ...ker Power Level DIP Switch 5 SW2 Audio Source DIP Switch 5 Audio Matrix Board 6 SW1 Mic Audio ALC Enable Disable DIP Switch 6 I O Board 6 INTERCONNECTING THE EQUIPMENT 6 CEC IMC INTERCONNECTIONS 7 Con...

Page 2: ...terrupt IRQ 20 COM1 Serial Port Baud Rate 20 Set Up Titles 20 Call Director ID 20 Boom Gooseneck Microphone Presence 20 RUNNING THE C3 MAESTRO APPLICATION PROGRAM 20 DATABASE INITIALIZATION 20 Console...

Page 3: ...ibed NOTE C3 Maestro application software version 3 0x requires C3 Maestro Logic Board firmware version 3 02 or later CEC IMC Controller and Audio Board firmware version 3 0x or later and CEC IMC Mana...

Page 4: ...OARD Normally the Logic Board is configured correctly and installed inside the PC before the C3 Maestro console system is delivered to the customer The following information is presented for reference...

Page 5: ...for standard console installations The following information lists the normal factory settings and the optional settings which are available Audio PA Board s SW1 Maximum Speaker Power Level DIP Switc...

Page 6: ...Matrix Boards ship from the factory with all mic audio ALC circuits enabled This is accomplished by setting all four SW1 switch positions to ON or CLOSED Table 4 lists each switch position and its co...

Page 7: ...han 50 feet in length If required for a remote console installation full duplex 4 wire data modems can be used between the C3 Maestro and the CEC IMC See the following subsection for additional remote...

Page 8: ...connections and 4 wire modems Since the C3 Maestro requires a dedicated or continuous serial link non dial up a 4 wire leased line or equivalent meeting 3002 data grade specifications must be employed...

Page 9: ...Each has a RJ 11 modular plug on one end for mating to one of the Audio Board s modular jacks The other end is pig tailed unterminated so it may be punched down to the appropriate terminals on the CE...

Page 10: ...LBI 39055 10 Figure 8A CEC IMC To C3 Maestro Interconnections Co Located...

Page 11: ...LBI 39055 11 Figure 8B CEC IMC To C3 Maestro Interconnections Remote And Or RS 232...

Page 12: ...s application program Connect the standard PC keyboard to the PC in accordance with the manufacturer s instructions Video Display Monitor Interconnect the video display monitor s video cable to the P...

Page 13: ...connector must be soldered to the cable in accordance with Table 7 Connect the boom gooseneck male DB 9 connector to the female DB 9 connector labeled BOOM GOOSE MIC on the Audio Matrix Board Cable le...

Page 14: ...ay be placed at any convenient location within cable reach of the Audio Tower The supplied cable is ten 10 feet in length The cable used with the Volume Controller Box has male DB 15 connectors on bot...

Page 15: ...cluded The terminals are labeled PAGE INPUT and PAGE PTT respectively Pager audio on PAGE INPUT is switched in when PAGE PTT becomes active PAGE PTT is active when its two terminals are shorted togeth...

Page 16: ...72xxxxxxx part numbers When using any Phase 1 board external CD interface transformers and other special modifications are required for Call Director interfacing Install a 4 wire balanced line two pai...

Page 17: ...into the CD This handset overrides all audio connections to the Audio Tower The operator talks directly to the phone via the handset instead of using the console s headset or mic speaker Dry contact O...

Page 18: ...built in main board COM1 port must be disabled enabled or if documentation included with the PC deems it necessary for some other reason NOTE Time and date will be correctly set by the CEC IMC Manager...

Page 19: ...C DOS C UTIL PROMPT P G CD CONSOLE CONKEY CONSOLE CONFIG SYS File Contents Contents of the CONFIG SYS file located in the root directory C are as follows Changes are not recommended FILES 20 BUFFERS 4...

Page 20: ...Call Director ID number from the Editor program s CONFIGURATION DATA form Save changes to the hard disk drive See LBI 39056 for complete details If using CEC IMC firmware version 3 x and later the Cal...

Page 21: ...s contain all system information for all defined entities units groups sites These databases can be downloaded by the console by requesting database uploads from the CEC IMC Manager Since this data is...

Page 22: ...lloscope 600 Ohm Resistor Test Leads RJ 11 Modular Plugs terminated with test leads Set Up Procedure Verify all equipment has been interconnected in accordance with the previous installation instructi...

Page 23: ...A LINE B Outputs If necessary connect a headset to operator headset jack box Verify this jack box is connected to the OPERATOR HEADSET connector on the Audio Matrix Board 1 Terminate the Audio PA Boa...

Page 24: ...nsole will display a Com Error link down xxxxx bps error message on the PC s video display monitor This link must be up operating before any dispatch operation can occur For troubleshooting informatio...

Page 25: ...CABLE ASSEMBLY DIAGRAM LBI 39055 25 CONTROL DATA CABLE 100 FOOT 19B804083P3 Made from 19B804083 Sh 4 Rev 1...

Page 26: ...LBI 39055 CABLE ASSEMBLY DIAGRAM 26 AUDIO CABLE 100 FOOT 19B804083P5 Made from 19B804083 Sh 6 Rev 1...

Page 27: ...ation of the CEC IMC modem leased line console modem equipment In Figure 8A insert a new OPTIONAL MODEM EQUIPMENT box in the existing CUSTOMER SUPPLIED CONNECTIONS wiring between the punch block s and...

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