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LBI-39055

19

SOFTWARE INSTALLATION AND
UPGRADES

As previously stated, all C3 Maestro application

software is installed on the PC's hard disk drive at the
factory. Refer to Ericsson GE document SRN-1000-xx
which is included with a software upgrade package if a re-
installation or an upgrade is necessary.

FILE DIRECTORIES AND CONTENTS

Table 12 specifies PC file directories and files directly

applicable to the C3 Maestro console. The MS-DOS file
directory and its files are not shown. Also, other utility files
not listed in the table may exist in the utility directory which
are not essential to the operation of the C3 Maestro
application program.

TABLE 12 - C3 MAESTRO

PC FILE DIRECTORIES AND FILES

ROOT

DIRECTORY

(C:\)

CONSOLE

DIRECTORY

(C:\CONSOLE)

UTILITY

DIRECTORY

(C:\UTIL)

AUTOEXEC.BAT

CONFIG.SYS

COMMAND.COM*

IO.SYS*

MSDOS.SYS*

AUXIO.DAT

CONFIG.DAT

CONKEY.COM

CONSOLE.EXE

EDITOR.EXE

ENGLISH.DAT

ENTITY.DAT
FONT33.DAT

NORWEGAN.DAT

PHONE.DAT

SETUPS.DAT

CTEST.EXE

* MS-DOS V3.3 or greater. IO.SYS and MSDOS.SYS are

hidden files.

AUTOEXEC.BAT File Contents

Contents of the AUTOEXEC.BAT file located in the

root directory (C:\) are as follows. Changes are not
recommended:

@ECHO OFF
PATH=C:\DOS;C:\UTIL
PROMPT $P$G
CD\CONSOLE
CONKEY
CONSOLE

CONFIG.SYS File Contents

Contents of the CONFIG.SYS file located in the root

directory (C:\) are as follows. Changes are not
recommended:

FILES=20
BUFFERS=40
DEVICE=C:\DOS\ANSI.SYS

NOTE

Earlier consoles used a "

BUFFERS=25

" setting.

EDITOR PROGRAM

If necessary, the Editor program (EDITOR.EXE) can be

used to change one or more or the following parameters
(non-inclusive list):

• 

Logic Board Interrupt (IRQ)

• 

COM1 Serial Port Baud Rate

• 

Set-Up Titles

• 

Call Director ID

• 

Boom/Gooseneck Mic Presence (version 2.x and
previous only)

Except for the Call Director ID parameter, these

parameters cannot be changed via the CEC/IMC Manager
(MOM PC).

NOTE

CEC/IMC Manager (MOM PC) version 2.x (and
earlier) also did not provide support for Call
Director ID; this parameter also had to be set via
the Editor program.

Most console-related configuration parameters should

be changed at the CEC/IMC Manager and sent to the
console. Users of the Editor program must understand the
CEC/IMC Manager should be the central point of
databasing and configuration for all C3 Maestro consoles
connected to the CEC/IMC Digital Audio Switch. Changes
made locally via the Editor program will override settings
previously made via the CEC/IMC Manager.
Correspondingly, changes made via the CEC/IMC Manager
will override settings previously made via the Editor
program.

NOTE

NOTE

Summary of Contents for LBI-39055A

Page 1: ...ker Power Level DIP Switch 5 SW2 Audio Source DIP Switch 5 Audio Matrix Board 6 SW1 Mic Audio ALC Enable Disable DIP Switch 6 I O Board 6 INTERCONNECTING THE EQUIPMENT 6 CEC IMC INTERCONNECTIONS 7 Con...

Page 2: ...terrupt IRQ 20 COM1 Serial Port Baud Rate 20 Set Up Titles 20 Call Director ID 20 Boom Gooseneck Microphone Presence 20 RUNNING THE C3 MAESTRO APPLICATION PROGRAM 20 DATABASE INITIALIZATION 20 Console...

Page 3: ...ibed NOTE C3 Maestro application software version 3 0x requires C3 Maestro Logic Board firmware version 3 02 or later CEC IMC Controller and Audio Board firmware version 3 0x or later and CEC IMC Mana...

Page 4: ...OARD Normally the Logic Board is configured correctly and installed inside the PC before the C3 Maestro console system is delivered to the customer The following information is presented for reference...

Page 5: ...for standard console installations The following information lists the normal factory settings and the optional settings which are available Audio PA Board s SW1 Maximum Speaker Power Level DIP Switc...

Page 6: ...Matrix Boards ship from the factory with all mic audio ALC circuits enabled This is accomplished by setting all four SW1 switch positions to ON or CLOSED Table 4 lists each switch position and its co...

Page 7: ...han 50 feet in length If required for a remote console installation full duplex 4 wire data modems can be used between the C3 Maestro and the CEC IMC See the following subsection for additional remote...

Page 8: ...connections and 4 wire modems Since the C3 Maestro requires a dedicated or continuous serial link non dial up a 4 wire leased line or equivalent meeting 3002 data grade specifications must be employed...

Page 9: ...Each has a RJ 11 modular plug on one end for mating to one of the Audio Board s modular jacks The other end is pig tailed unterminated so it may be punched down to the appropriate terminals on the CE...

Page 10: ...LBI 39055 10 Figure 8A CEC IMC To C3 Maestro Interconnections Co Located...

Page 11: ...LBI 39055 11 Figure 8B CEC IMC To C3 Maestro Interconnections Remote And Or RS 232...

Page 12: ...s application program Connect the standard PC keyboard to the PC in accordance with the manufacturer s instructions Video Display Monitor Interconnect the video display monitor s video cable to the P...

Page 13: ...connector must be soldered to the cable in accordance with Table 7 Connect the boom gooseneck male DB 9 connector to the female DB 9 connector labeled BOOM GOOSE MIC on the Audio Matrix Board Cable le...

Page 14: ...ay be placed at any convenient location within cable reach of the Audio Tower The supplied cable is ten 10 feet in length The cable used with the Volume Controller Box has male DB 15 connectors on bot...

Page 15: ...cluded The terminals are labeled PAGE INPUT and PAGE PTT respectively Pager audio on PAGE INPUT is switched in when PAGE PTT becomes active PAGE PTT is active when its two terminals are shorted togeth...

Page 16: ...72xxxxxxx part numbers When using any Phase 1 board external CD interface transformers and other special modifications are required for Call Director interfacing Install a 4 wire balanced line two pai...

Page 17: ...into the CD This handset overrides all audio connections to the Audio Tower The operator talks directly to the phone via the handset instead of using the console s headset or mic speaker Dry contact O...

Page 18: ...built in main board COM1 port must be disabled enabled or if documentation included with the PC deems it necessary for some other reason NOTE Time and date will be correctly set by the CEC IMC Manager...

Page 19: ...C DOS C UTIL PROMPT P G CD CONSOLE CONKEY CONSOLE CONFIG SYS File Contents Contents of the CONFIG SYS file located in the root directory C are as follows Changes are not recommended FILES 20 BUFFERS 4...

Page 20: ...Call Director ID number from the Editor program s CONFIGURATION DATA form Save changes to the hard disk drive See LBI 39056 for complete details If using CEC IMC firmware version 3 x and later the Cal...

Page 21: ...s contain all system information for all defined entities units groups sites These databases can be downloaded by the console by requesting database uploads from the CEC IMC Manager Since this data is...

Page 22: ...lloscope 600 Ohm Resistor Test Leads RJ 11 Modular Plugs terminated with test leads Set Up Procedure Verify all equipment has been interconnected in accordance with the previous installation instructi...

Page 23: ...A LINE B Outputs If necessary connect a headset to operator headset jack box Verify this jack box is connected to the OPERATOR HEADSET connector on the Audio Matrix Board 1 Terminate the Audio PA Boa...

Page 24: ...nsole will display a Com Error link down xxxxx bps error message on the PC s video display monitor This link must be up operating before any dispatch operation can occur For troubleshooting informatio...

Page 25: ...CABLE ASSEMBLY DIAGRAM LBI 39055 25 CONTROL DATA CABLE 100 FOOT 19B804083P3 Made from 19B804083 Sh 4 Rev 1...

Page 26: ...LBI 39055 CABLE ASSEMBLY DIAGRAM 26 AUDIO CABLE 100 FOOT 19B804083P5 Made from 19B804083 Sh 6 Rev 1...

Page 27: ...ation of the CEC IMC modem leased line console modem equipment In Figure 8A insert a new OPTIONAL MODEM EQUIPMENT box in the existing CUSTOMER SUPPLIED CONNECTIONS wiring between the punch block s and...

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