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LBI-39055

20

At the PC's standard keyboard, execute the Editor

program by typing 

EDITOR

 followed by an <Enter> from

an MS-DOS prompt. The current directory must be

C:\CONSOLE

. See the LBI-39056 for additional details on

the use of the Editor program.

Logic Board Interrupt (IRQ)

The Logic Board's interrupt software configuration must

match the interrupt number set by DIP switch SW2
(hardware configuration) on the Logic Board. Refer to the
previous DIP switch configuration information in this
manual and LBI-39056 for details.

If necessary, use the Editor program to set the interrupt

as required and save the change to the hard disk drive. Most
all systems will use interrupt 7 (IRQ7). This is the factory
(default) setting.

COM1 Serial Port Baud Rate

In C3 Maestro console systems, the baud rate of the

COM1 serial port can operate at 19,200 or 9600 baud. The
19,200 setting is recommended. 9600 baud may be required
when a data modem link is employed between the console
and the CEC/IMC.

If necessary, use the Editor program to change the baud

rate. Save the change to the hard disk drive. 19,200 baud is
the factory (default) setting. See LBI-39056 for additional
details.

Set-Up Titles

From the Editor program's "

USER PROFILE DATA

"

screen, enter the titles as required. These titles are displayed
on the C3 Maestro's "Change Setup" notecards. Ten (10)
titles, each with thirty-one (31) alphanumeric characters, are
available. See LBI-39056 for additional details.

Call Director ID

Call Director ID is a secondary console ID number that

is only used for Call Director telephone patch operations.
The default value for this ID is zero (0) 

 no Call Director.

Valid Call Director ID range is 1 - 16382. The zero setting
should not be changed unless a Call Director is attached to
the console and the console will be used for Call Director
patch operations. The ID resides in the unit/console LID
(Logical ID) database and it should therefore be a unique
(unused) LID number within the EDACS network system.
Console ID and Call Director ID should never be identical.

If using CEC/IMC firmware version 2.x (and earlier),

set the Call Director ID number from the Editor program's
"

CONFIGURATION DATA

" form. Save changes to the hard

disk drive. See LBI-39056 for complete details.

If using CEC/IMC firmware version 3.x (and later) the

Call Director ID setting should be made via the CEC/IMC
Manager's "

Console Hardware Configuration

"

option and then sent to the console.

Boom/Gooseneck Microphone Presence

C3 Maestro firmware/software version 2.x required the

Editor program to manually set the presence/absence of a
boom/gooseneck microphone. However, firmware/software
version 3.x and Logic Board Rev. B hardware automatically
sense the presence of a boom/gooseneck microphone via a
hardware line from the 

BOOM/GOOSE MIC

 connector.

Therefore, this item was removed from the Editor program
version 3.x, as it is no longer required. If using
firmware/software version 2.x, set this option using Editor
program version 2.x as required.

NOTE

All boom and gooseneck mic connectors (male DB-
9) must have pins 2 and 3 jumpered together so the
sense circuit will be active when the mic is
connected to the Audio Matrix Board.

RUNNING THE C3 MAESTRO
APPLICATION PROGRAM

The C3 Maestro application program will automatically

start when the PC is powered up via the 

CONSOLE

(.EXE)

statement in the AUTOEXEC.BAT file. After exiting the
program, restart it again from the PC's standard keyboard by
typing 

CONSOLE

 followed by an <Enter> at the MS-DOS

prompt. The current directory must be 

C:\CONSOLE

. In

addition, the CONKEY.COM program which is also run via
the AUTOEXEC.BAT file at boot-up, allows the C3
application program to be quickly restarted by simply
pressing function key <F10>. In a new console installation,
after starting the program, databases must be initialized as
described in the following section before dispatch operations
can be performed.

DATABASE INITIALIZATION

To initialize a console from a cold start, perform the

procedures presented in the following subsections to insure
proper operation. All console databases are initialized via
commands from the CEC/IMC Manager (MOM PC). See
the  CEC/IMC Manager operations guide LBI-38911
(version 2.x), LBI-39024 (version 3.x), or LBI-39124
(version 4.x) for additional details.

Basically, except for sending console configurations, all

procedures presented in this section assume all CEC/IMC

NOTE

Summary of Contents for LBI-39055A

Page 1: ...ker Power Level DIP Switch 5 SW2 Audio Source DIP Switch 5 Audio Matrix Board 6 SW1 Mic Audio ALC Enable Disable DIP Switch 6 I O Board 6 INTERCONNECTING THE EQUIPMENT 6 CEC IMC INTERCONNECTIONS 7 Con...

Page 2: ...terrupt IRQ 20 COM1 Serial Port Baud Rate 20 Set Up Titles 20 Call Director ID 20 Boom Gooseneck Microphone Presence 20 RUNNING THE C3 MAESTRO APPLICATION PROGRAM 20 DATABASE INITIALIZATION 20 Console...

Page 3: ...ibed NOTE C3 Maestro application software version 3 0x requires C3 Maestro Logic Board firmware version 3 02 or later CEC IMC Controller and Audio Board firmware version 3 0x or later and CEC IMC Mana...

Page 4: ...OARD Normally the Logic Board is configured correctly and installed inside the PC before the C3 Maestro console system is delivered to the customer The following information is presented for reference...

Page 5: ...for standard console installations The following information lists the normal factory settings and the optional settings which are available Audio PA Board s SW1 Maximum Speaker Power Level DIP Switc...

Page 6: ...Matrix Boards ship from the factory with all mic audio ALC circuits enabled This is accomplished by setting all four SW1 switch positions to ON or CLOSED Table 4 lists each switch position and its co...

Page 7: ...han 50 feet in length If required for a remote console installation full duplex 4 wire data modems can be used between the C3 Maestro and the CEC IMC See the following subsection for additional remote...

Page 8: ...connections and 4 wire modems Since the C3 Maestro requires a dedicated or continuous serial link non dial up a 4 wire leased line or equivalent meeting 3002 data grade specifications must be employed...

Page 9: ...Each has a RJ 11 modular plug on one end for mating to one of the Audio Board s modular jacks The other end is pig tailed unterminated so it may be punched down to the appropriate terminals on the CE...

Page 10: ...LBI 39055 10 Figure 8A CEC IMC To C3 Maestro Interconnections Co Located...

Page 11: ...LBI 39055 11 Figure 8B CEC IMC To C3 Maestro Interconnections Remote And Or RS 232...

Page 12: ...s application program Connect the standard PC keyboard to the PC in accordance with the manufacturer s instructions Video Display Monitor Interconnect the video display monitor s video cable to the P...

Page 13: ...connector must be soldered to the cable in accordance with Table 7 Connect the boom gooseneck male DB 9 connector to the female DB 9 connector labeled BOOM GOOSE MIC on the Audio Matrix Board Cable le...

Page 14: ...ay be placed at any convenient location within cable reach of the Audio Tower The supplied cable is ten 10 feet in length The cable used with the Volume Controller Box has male DB 15 connectors on bot...

Page 15: ...cluded The terminals are labeled PAGE INPUT and PAGE PTT respectively Pager audio on PAGE INPUT is switched in when PAGE PTT becomes active PAGE PTT is active when its two terminals are shorted togeth...

Page 16: ...72xxxxxxx part numbers When using any Phase 1 board external CD interface transformers and other special modifications are required for Call Director interfacing Install a 4 wire balanced line two pai...

Page 17: ...into the CD This handset overrides all audio connections to the Audio Tower The operator talks directly to the phone via the handset instead of using the console s headset or mic speaker Dry contact O...

Page 18: ...built in main board COM1 port must be disabled enabled or if documentation included with the PC deems it necessary for some other reason NOTE Time and date will be correctly set by the CEC IMC Manager...

Page 19: ...C DOS C UTIL PROMPT P G CD CONSOLE CONKEY CONSOLE CONFIG SYS File Contents Contents of the CONFIG SYS file located in the root directory C are as follows Changes are not recommended FILES 20 BUFFERS 4...

Page 20: ...Call Director ID number from the Editor program s CONFIGURATION DATA form Save changes to the hard disk drive See LBI 39056 for complete details If using CEC IMC firmware version 3 x and later the Cal...

Page 21: ...s contain all system information for all defined entities units groups sites These databases can be downloaded by the console by requesting database uploads from the CEC IMC Manager Since this data is...

Page 22: ...lloscope 600 Ohm Resistor Test Leads RJ 11 Modular Plugs terminated with test leads Set Up Procedure Verify all equipment has been interconnected in accordance with the previous installation instructi...

Page 23: ...A LINE B Outputs If necessary connect a headset to operator headset jack box Verify this jack box is connected to the OPERATOR HEADSET connector on the Audio Matrix Board 1 Terminate the Audio PA Boa...

Page 24: ...nsole will display a Com Error link down xxxxx bps error message on the PC s video display monitor This link must be up operating before any dispatch operation can occur For troubleshooting informatio...

Page 25: ...CABLE ASSEMBLY DIAGRAM LBI 39055 25 CONTROL DATA CABLE 100 FOOT 19B804083P3 Made from 19B804083 Sh 4 Rev 1...

Page 26: ...LBI 39055 CABLE ASSEMBLY DIAGRAM 26 AUDIO CABLE 100 FOOT 19B804083P5 Made from 19B804083 Sh 6 Rev 1...

Page 27: ...ation of the CEC IMC modem leased line console modem equipment In Figure 8A insert a new OPTIONAL MODEM EQUIPMENT box in the existing CUSTOMER SUPPLIED CONNECTIONS wiring between the punch block s and...

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