Ericsson DT412 User Manual Download

Page: 127 / 134

127

DT412/DT422/DT432

Troubleshooting

This section contains information on how to solve common

operational problems, and warnings you may receive.
Go through the following lists if you encounter any problems. If this

checklist does not solve the problem, contact your system

administrator. If others have similar problems, there may be a

system error.

Fault / Display

Probable cause

Action or

comment

The phone does

not switch on

The battery level is

low.

Charge the battery.

No display

The battery level is

low or the phone is

defective.

Charge the battery

or contact system

administrator.

No ringing

The Ringer off icon

is on or the phone

is defective.

Off icon on =

Turn on the ringing

signal.

Battery icon flashes

The battery level is

low or the phone is

defective.

Charge the battery.

Call icon is

switched off after

2 seconds

The battery level is

low or the phone is

defective.

Charge the battery

or contact system

administrator.

Lamp shows

steady light

The phone is

defective.

Contact system

administrator.

When adding

names to the

Phonebook, an

error beep sounds

The memory is full,

you cannot add

new names.

Delete a name.

Wrong sim

The SIM card is not

compatible with the

software version of

the phone.

Contact system

administrator.

Check SIM card

The SIM card is

missing or inserted

the wrong way.

Insert or adjust the

SIM card or

contact system

administrator.

Summary of Contents for DT412

Page 1: ...t flow Select Graphics Properties and make the following settings Width 15 4 cm Important Height 11 2 cm May be smaller Top 5 3 cm Important Left 0 3 cm Important This text should then be hidden DT412 DT422 DT432 Cordless Telephones for Ericsson MX ONE Telephony System and Ericsson MD110 User Guide ...

Page 2: ...EN LZT 103 67 R5A Ericsson Enterprise AB 2006 ...

Page 3: ...Off 29 Free Seating 31 Incoming Calls 32 Outgoing Calls 37 Phonebook 50 During Calls 57 Call Forwarding 63 Absence Information 72 Messages 75 Group Features 85 Other Useful Features 87 Alarm 91 Modes 94 Services 96 Settings 99 Audible Adjustments 112 Installation 116 Reference 123 Troubleshooting 127 Glossary 129 Index 130 ...

Page 4: ...ituations Depending on the version and configuration of the exchange that your telephone is connected to some of the functions and features that are described in this user guide may not be available There may also be some differences in the way your telephone is programmed Please consult your system administrator if you need further information Some markets use differing codes for some features In...

Page 5: ...ject to alteration modification or commercial use Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication Warranty ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Ericsson shall not be liable for errors contained herein n...

Page 6: ...ode resulting in fire burns or other injuries Do not put the product in the microwave oven This may cause damage to either the oven or the product Do not attempt to disassemble or alter any part of the phone the charger s or the battery pack Disassembly or alteration may result in electrical shock or irreversible damage to the equipment Only a qualified service personnel or an authorized Ericsson ...

Page 7: ...mpletely charged minimal 4 hours before first time use The battery in your product is designed to withstand many charge cycles Use only the recommended charging equipment Improper charging can cause heat damage or even high pressure rupture Observe proper charging polarity Do not solder lead wires directly onto the battery Do not allow water to come into contact with the battery The initial chargi...

Page 8: ... fields Exposure to strong electro magnetic fields may cause malfunction and corrupt the communication Moving the equipment rapidly between warm and cold temperatures may cause condensation water droplets to form on its internal and external surfaces Water droplets may cause malfunction of the equipment and corrupt or end communication or damage the equipment When condensation is noticed stop usin...

Page 9: ...tough environments Intrinsic safety DT432 The DT432 phone is approved according to the ATEX directive to be used in potentially explosive gas and dust environments Compliance with the Essential Health and Safety Requirements with the exception of those listed in the schedule to this certificate has been assured by compliance with the following documents EN 50014 1997 plus amendments A1 and A2 EN 5...

Page 10: ...attery see section Installation on page 116 Note Place the phone in the charger and charge it for at least one hour before using it the first time Cleaning Clean the phone only with a soft water dampened cloth Using soap or any other cleaning materials may discolor or damage the phone Clean the battery contacts using ethanol or isopropyl alcohol ...

Page 11: ...11 DT412 DT422 DT432 Description Description 1 Lamp A flashing lamp indicates an incoming call or a message waiting 2 1 3 4 5 6 7 9 10 11 12 13 8 12 14 ...

Page 12: ...eaking on or off See sections Settings on page 99 Display information on page 14 and Menu structure on page 22 5 Call key Switch on Make call answer call end call 6 Navigation key Controls the movement of the cursor in the display In idle mode the Navigation key down is used for entering the Call list and the Navigation key up is used for entering the message list Pressing Navigation key left will...

Page 13: ...ion Alarm on page 91 12 Loudspeakers One loudspeaker for ring signal and one for Loudspeaking See section Handsfree on page 57 Please note The phone may retain small magnetic articles around the earpiece region 13 Charging connector See section Installation on page 116 14 Headset connector See section Headset on page 125 ...

Page 14: ...ode Examples of status information are Muted In charger etc When there is no status to show the row is empty Note It is possible to change the owner ID and the text size in the display see section Settings on page 99 The lower row displays the Soft key field In idle mode it shows the user defined names of the three Soft keys beneath the display In menu mode where the Soft keys are used for differe...

Page 15: ... Depending on the state and setting of your phone different information can be shown Normal System A is the default name of your network On the second row is your name if available and extension number Note If the name is long the number is not displayed Follow me activated The display shows your own extension number 4321 diverted to extension number 4444 System A Smith 4321 13 05 4321 4444 13 05 ...

Page 16: ...played When the outgoing call is answered Diverted call If the dialed number is diverted the diversion information is shown For example the display shows the dialed number 3333 Smith diverted to 4444 Brown When the diverted call is answered only the number of the answering position is displayed Calling 3333 13 05 R 3333 13 05 R 4444 3333 13 05 R 4444 13 05 R ...

Page 17: ...s displayed Diverted call A diversion indicator before the number or name informs that the call is diverted to your phone For example the display shows that number 3333 Smith was dialed but the call was diverted to you When you have answered the call the display shows only the caller s number 3333 13 05 4321 3333 13 05 ...

Page 18: ...hook and flashes during ringing Audio signal off Shown when all alert signals including ring signal message tone key beep etc are turned off High priority messages will however override this setting See section Audible Adjustments on page 112 Battery Always shown in the display in idle mode When the level is low it is time to charge the battery See section Installation on page 116 Loudspeaking han...

Page 19: ...nd DT432 only Indicates that the Man down Alarm is activated See section Alarm on page 91 ABC Upper case text input Indicates that you can type upper case letters and numbers in text input mode See section Enter names and numbers on page 51 abc Lower case text input Indicates that you can type lower case letters and numbers in text input mode See section Enter names and numbers on page 51 123 Numb...

Page 20: ...e 75 Add contact Appears on a Soft key when a phone number is marked in the Call list It indicates that it is possible to add the phone number to the local Phonebook See section Phonebook on page 50 Contacts Displayed when it is possible to get a phone number from the local Phonebook for example to add it to a function See section Phonebook on page 50 Diversion indicator When displayed before a na...

Page 21: ...on page 40 Modes Here you can select between modes and change or edit modes See section Modes on page 94 Services Here you can select add delete or change a Service function See section Services on page 96 Settings Here you can handle your phone settings See section Settings on page 99 To navigate the menus see section Menu structure on page 22 Additional display features Depending on which networ...

Page 22: ...ss the Navigation key down to open it a heading is shown and the first alternative is marked Use the Navigation key up down to step in the alternatives and select one by pressing Navigation key right Notes Since the phone can be used in several networks some functions might not be supported in your network A parameter setting in the SIM card determines if changes that are made from the menu is sav...

Page 23: ...s tab SMS tab Contacts tab Messages list Message 1 Message 2 Message 20 Message 1 time date Send SMS SMS Address SMS Local phonebook Central phonebook Call list Entry 1 Entry 2 Entry 100 Name Number Call number 1 Call number 2 Call number 20 ...

Page 24: ...itch off Volume Ring signals Vibrator on off Key beep on off Alarm settings Absent on off Answer Soft key Name Only available for the DT422 and DT432 phones No movement on off Man down on off Internal call External call Callback Beep Low Medium High Mixed Level 1 2 5 Silent Ordinary Auto Loud Auto loud Service 1 Service 2 Service 10 Name Function Data send Data with prefix Phone call SMS ...

Page 25: ...nge mode Not used Absent Local phonebook Central phonebook Services Switch off No movement Man down Edit alarm data Change system Demo Mess 1 Demo Mess 2 RSSI Language Text size Phone lock Clock on off Auto key lock on off Quick answer on off New message rotated on off Owner ID English etc Auto setting Manual setting Small Medium Select system Register Location test Information IPDI IPEI SW versio...

Page 26: ...ossible to change modes from the menu Switch off handset It is not possible to switch off the phone from the Modes menu Administration of services It is not possible to add new services or edit and delete existing services Changing alert signals The Alert signals alternative in the menu is hidden Changing alarm settings The Alarm settings alternative in the menu is hidden Administration of Soft ke...

Page 27: ...menu is hidden Central Phonebook address When an address to the central Phonebook is specified the alternative Central Phonebook will appear in the Contacts menu and the short cuts list At delivery the address is set to 999999 If all these alternatives are hidden the System alternative in the menu will be hidden Each mode in the menu can be hidden individually This makes it possible to remove mode...

Page 28: ... worldwide Many markets use a differing tone for one or more situations Ring signals You can change the ring signals see section Ring signals on page 114 Dial tone Special dial tone Ringing tone or queue tone Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15 seconds to all parties Verification tone Warning tone expensive route ...

Page 29: ... icon is displayed the battery is low Charge the battery The display shows Yes Press within two seconds to confirm see display Now you can use your phone Notes If the message No System is displayed you cannot make or answer calls Depending on system programming your phone can be locked To unlock the phone see section Phone lock on page 105 Switch on No Yes ...

Page 30: ...ed that you program the Switch off function as a Hot key see section Hot keys and Soft keys on page 100 If you do not program a Hot key you can use the menus see section Modes on page 94 If you have programmed a Hot key å Press and hold the Hot key ã Yes Ok Press to confirm see display Now your phone is switched off ...

Page 31: ... and working from the office you logon to any free telephone set that temporarily will be assigned with your extension number and your system authorities To log on 11 Dial å Enter the Authorization Code and press å æ Enter your phone number and press Wait for the call icon to stop flashing æ Press to finish the procedure The display shows your phone number To log off 11 æ Dial and press Wait for t...

Page 32: ...aled phone numbers are stored in the Call list see section Dial number from the Call list on page 40 Answer calls The caller s number and the Call icon is displayed æ Press to answer Note Calls can be answered at any time no matter if you are programming or keying in a number etc The Volume Up key can also be used to answer calls handsfree speaking mode activated When a headset is connected to the...

Page 33: ...key to answer the call in handsfree speaking mode You are connected to the caller via the loudspeaker and microphone Note Which key to press depends on the answering method used to change the answering method see section Change answering method on page 34 End the call æ Press The duration time of the call is shown Note When a headset is connected to the phone the button on the headset can be used ...

Page 34: ...nction Loud press the Call key and the call is connected with Loudspeaking function turned on Auto loud the call is automatically connected with Loudspeaking function turned on after 2 signals Calls can be answered as usual before that ç Press The last used tab is marked à or á Select Modes ã Press to enter Modes á Select Normal ã á Select Answer ã Select the required answering method Select Press...

Page 35: ... distributed to other phones in the list and will only ring that specific extension s phone Parallell Ringing can be temporarily disabled by the phone user using the function Internal Follow me See also section Internal Follow me on page 63 To disable Parallel Ringing temporarily 21 å Dial enter the extension number and press Note U K dial 2 Number æ Press Wait for the call icon to stop flashing æ...

Page 36: ...t to restore Parallel Ringing for all phones defined in the list follow the procedure for restoring the function from the phone with the main extension number and enter the number of the answering position If you want to restore Parallel Ringing for one specific phone in the list only follow the procedure for restoring the function from this phone and enter its extension number ...

Page 37: ...stop It is possible to turn on off the tone sender in a predialed number by making a long press on the key e g when calling telephone banks Tone sender on will be indicated with a T in the number and off with If a pause is required in the number it is added by making a long press on the key The pause is indicated with a P in the number You can make your calls faster by programming Soft Hot keys wi...

Page 38: ... The number is not stored in the Call list Handsfree While you are waiting for a connection dial tone or during the call ä Press the middle Soft key You are connected to the caller via the loudspeaker and microphone Note Which key to press depends on the answering method used to change the answering method see section Change answering method on page 34 End the call æ Press The duration of the call...

Page 39: ... Number Presentation Restriction is only valid for the ongoing call i e the procedure has to be repeated the next time you want to use it 42 æ Dial and wait for a new dial tone å Dial the number Instead of your name and number the display on the called phone shows Anonymous Individual External Line To make a call on a specific external line 0 Dial å Dial the Individual External Line number and pre...

Page 40: ...lecting the number from the Call list If the Clock and Date function is set you can on the same day the call was received dialed see the time for the call The time stamp is changed to a date stamp the following day See section Clock settings on page 106 ã Press until the desired number is displayed You can store numbers permanently by adding them to your Phonebook see section Save a number from th...

Page 41: ...ct Press see display Number deleted is displayed and the number is deleted Delete all numbers from the Call list When your phone is in idle mode ã Press to enter the Call list The first number in the Call list is marked Options Press see display Delete is marked ã Select Delete all Select Press see display The display shows Yes Press see display All numbers are deleted Delete all numbers No Yes ...

Page 42: ...Note France Finland and Sweden press 5 æ Press to finish the procedure You are called back recall ring signal when the ongoing call is finished or the next time a new call is finished You have to answer within eight seconds otherwise the Callback service is cancelled While waiting for the Callback you can make and receive calls as usual æ Press when you are called back The system calls the extensi...

Page 43: ...lled back recall ring signal You have to answer within eight seconds otherwise the Callback service is cancelled While waiting for the Callback you can make and receive calls as usual æ Press when you are called back The system calls the external number Note Only one Callback can be activated on a busy external line Cancel any single Callback 37 å Dial and enter the extension number Note To cancel...

Page 44: ...unction might be blocked for use on your extension programmed by your system administrator If Call Waiting is not allowed you will continue to receive a busy tone Intrusion on a busy extension You can intrude on an ongoing call on a busy extension 4 Press Note France and Sweden press 8 Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call A three party call is ...

Page 45: ...ass If this function is allowed from your extension you can bypass an activated Diversion activated Follow me or activated Absence Information on a specific extension æ Press 60 å Dial and enter the extension number Press and wait for answer ...

Page 46: ...rator å Dial the common Speed Dialing number Please refer to your telephone directory æ Press to make the call Dial a number via Hot key or Soft key The Hot key or Soft key has to be preprogrammed with a number see section Hot keys and Soft keys on page 100 Via Hot key å Press and hold the preprogrammed Hot key A number between 0 and 9 The display shows the preprogrammed number The number is diale...

Page 47: ...r you can open the phone for some calls and lock it when leaving the phone To use for a single call 72 Dial å æ Enter Authorization Code and press Verification tone å Dial the digit or digits to get an external line and the external number To open an extension for some calls 73 Dial å æ Enter Authorization Code and press Verification tone æ Press to finish the procedure To lock an extension 73 Dia...

Page 48: ...uthority level as you have on your own phone The individual code can be changed from your own extension To lock your phone 76 Dial å æ Enter Authorization Code and press Verification tone æ Press to finish the procedure To make calls with your authority level when your phone is locked 75 Dial å æ Enter Authorization Code and press Verification tone å Dial the digit or digits to get an external lin...

Page 49: ...press å æ Dial your own extension number and press Verification tone å Dial the digit or digits to get an external line and the external number To change your individual Authorization Code 74 Dial å Enter old Authorization Code and press å æ Dial new Authorization Code and press Verification tone æ Press to finish the procedure ...

Page 50: ...nebook entries are stored on the SIM card in your phone Notes Phonebook numbers have a maximum of 22 digits and phone book names have a maximum of 16 characters An indication that the Phonebook is full indicated with a beep means that you have to delete an entry before you can add a new one You can also open the Phonebook by programming a Soft Hot key See section Hot keys and Soft keys on page 100...

Page 51: ... I 8 Press for T 44 Press for H ã Press when the name is complete Control keys While entering a name or a number you can use the following keys for control and navigation à Press to move left á Press to move right Press to switch between upper and lower case Note It is possible to turn on off the tone sender in a predialed number by making a long press on the key e g when calling telephone banks T...

Page 52: ...g table Note Depending on the selected menu language other characters might be available which means that the character order differs from the table above Example special characters 2 To enter Ä press 2 five times Phone key Number of times to press the key 1 2 3 4 5 6 7 8 9 10 11 12 13 1 1 2 A B C Å Ä Æ À Á Â Ã Ç 2 3 D E F È É Ê Ë 3 4 G H I ï Ì Î Í 4 5 J K L 5 6 M N O Ñ Ö Ø Ò Ó Ô Õ 6 7 P Q R S ß 7...

Page 53: ...ebook When you have accessed the central or local Phonebook Find Press see display Find _ is displayed å Press the key which has the first letter of the name you are looking for How to write text see section Enter names and numbers on page 51 Ok Press to confirm see display The first name beginning with that letter is displayed â or ã Scroll up or down until you find the name æ Press The number is...

Page 54: ...play The name and number are stored in the Phonebook Save a number from the Call list to the Phonebook ç Press The last used tab is marked à or á Select Contacts ã Press to enter Contacts á Select Call list â or ã Scroll up or down the Call list until you find the number Press The number is automatically added to the Phonebook å Save Enter the name and press see display How to write text see secti...

Page 55: ...down until you find the name á Select the name Edit Press see display å Edit the name How to write text see section Enter names and numbers on page 51 C Press to correct a wrong entry see display ã Press å Save Edit the phone number and press see display The name and number are changed Name Adam Number 001811005555 Back Delete Edit ...

Page 56: ...nebook When you have accessed the Phonebook â or ã Scroll up or down until you find the name á Select the name The name and number is displayed Delete Press see display Yes Press to delete the name and number see display The name and number are deleted Delete entry No Yes ...

Page 57: ...ree You can switch to handsfree speaking and back to standard speaking procedure at any time during a call To activate handsfree during a call ä Press the middle Soft key to activate handsfree speaking mode You are connected to the caller via the loudspeaker and microphone Note You can adjust the volume see section Audible Adjustments on page 112 ä Press again to deactivate handsfree speaking mode...

Page 58: ...ll on hold A call on hold may be diverted to your operator directly or after some time Inquiry You have an ongoing conversation and you would like to make an Inquiry to an internal or external party R Press see display Dial tone The first call is put on hold å Call the third party When the third party answers you can switch between the calls Refer Back transfer the call create a Conference and end...

Page 59: ... on hold will be transferred If the dialed extension is busy or Transfer is not allowed your phone will ring again Call Waiting If you hear the Call Waiting tone during an ongoing conversation another person is trying to contact you To terminate the ongoing call and answer the waiting call æ Press to finish the ongoing call The waiting call is signalled on your phone æ Press to answer the new call...

Page 60: ...nce members æ End the call to leave the conference Note A tone burst is heard each time a participant enters or leaves the conference When the conference leader leaves the conference the conference will continue with the other included parties The conversation is changed back to a normal two party connection when there is only two parties left Answer a conference call A conference call is indicate...

Page 61: ... resume on another extension å æ Call the extension where the call was put on hold and press Busy tone 8 Press Note France press 4 Sweden press 6 Dialing during a connected call When calling interactive teleservices e g telephone banks you need to use Dual Tone Multi Frequency DTMF signals If your exchange is not already programmed to automatically convert your entered digits into DTMF signals you...

Page 62: ...ants to get in contact with the others he she simply presses and holds the Mute key to open the microphone The microphone is muted again when the Mute key is released The dial code is set in the Soft Hot key as a phone number see section Hot keys and Soft keys on page 100 Note When this function is enabled all calls started with a Soft Hot key will be using the push to talk function The second pus...

Page 63: ...e the display shows a after your number On the next row the answering position number is shown A special dial tone will be heard During Follow me your phone can still be used for outgoing calls Order 21 å Dial and enter the answering position number Note U K dial 2 and number æ Press Wait for the call icon to stop flashing æ Press to finish the procedure Display example 4736 4321 13 05 ...

Page 64: ...all calls to your extension diverted to an external number of your choice During Follow me the display shows a after your number A special dial tone will be heard During Follow me your phone can still be used for outgoing calls Order 22 Dial å Dial the digit or digits to get a line and enter the external number æ Press Wait for the call icon to stop flashing æ Press to finish the procedure Display...

Page 65: ... profile is programmed or modified by your system administrator See section To design and order your search profiles on page 68 When the feature is activated incoming calls are transferred to your selected phones or back up services in the order that you choose If an answering position in the profile is busy the call can be transferred to another predefined position in the profile i e Voice Mail o...

Page 66: ...æ Press to finish the procedure Note When another party is included in the activated profile a colleague or an operator etc always remember to inform about your absence If Voice Mail is included in the activated profile always update your greeting with Absence Information To cancel from your office phone 10 Dial æ Press Wait for the call icon to stop flashing æ Press to finish the procedure ...

Page 67: ...ice Dial tone 75 Dial z Enter the Authorization Code and press z Dial your own extension number and press Dial tone 10 Dial z Dial your own extension number and press 1 5 Press the search profile digit d Press and replace the handset Note When another party is included in the activated profile a colleague or an operator etc always remember to inform about your absence If Voice Mail is included in ...

Page 68: ...r own extension number and press Dial tone 10 Dial z Dial your own extension number and press d Replace the handset To design and order your search profiles The search profiles are installed or changed by your system administrator In order to set up your profiles copy the setting form fill in your new or changed profiles and give it to your system administrator Note If a profile handling applicati...

Page 69: ...hould happen while you are busy on a phone The available options are Follow me to Voice Mail Follow me to the operator If an answering machine a fax or other answering device is used as an early answering position it might interrupt the searching Disconnect the answering device or design the ring times so they do not affect the searching If your system admits just one single personal profile desig...

Page 70: ...ss Mobile External Voice Mail Operator etc Profile 2 At home Search order Type of telephone or Answering position Telephone number Ring time seconds 1 Desk 1234 10 2 Cordless 5234 15 3 Voice Mail Search order Type of telephone or Answering position Telephone number Ring time seconds 1 External 222222 20 2 Mobile 0706666666 25 3 Voice Mail ...

Page 71: ...e or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or Answering p...

Page 72: ...sence Information your phone can still be used for outgoing calls Order Example Back on September 15 0915 23 0 9 Dial and enter the absence code Note The absence code is system dependent Contact your system administrator regarding the available absence codes 0915 Press and enter date MMDD or time HHMM of your return Note If no return time or date is needed this step can be skipped æ Press Wait for...

Page 73: ... 230 Dial å Dial the extension number and press 0 9 Enter the absence code 0915 Press and enter the date MMDD or time HHMM of the other person s return Note If no return time or date is needed this step can be skipped æ Press Wait for the call icon to stop flashing When the display on the other person s extension shows the reason and if entered time or date of return æ Press to finish the procedur...

Page 74: ...30 Dial å æ Dial the extension number and press Wait for the call icon to stop flashing Note If the special dial tone is received the Authorization Code for the other extension is required Add the code and press before pressing the Hook key æ Press to finish the procedure ...

Page 75: ...d to indicate a waiting message if programmed The New message icon is also used to indicate a new message In addition you can see the number of queued messages in the display The message tone can be silenced by a press on the Mute key Notes The message tone will break through silent mode if the message is urgent The message list is cleared when your phone is switched off or the power of your phone...

Page 76: ... If the message is not answered within a certain time pre defined by the system administrator the Message icon appears in the display e g The message is answered via the message list see section Text messages on page 77 Order MMW to another extension 31 å Dial and enter the extension number æ Press Wait for the call icon to stop flashing æ Press to finish the procedure The message is sent to the c...

Page 77: ...ssing any key not Alarm Mute and Volume keys the received message is marked as read â Press to enter the message list â or ã Scroll up or down until you find the message The selected message is highlighted á Press to read the message If the Clock and Date function is set you can on the same day the message was received see the time for the message The time stamp is changed to a date stamp the foll...

Page 78: ...ext Acknowledge is added to the message Use the Soft keys to do a positive or negative acknowledgement Note The option Delete is not available for a message with request for answer An unacknowledged message can only be deleted from the message list To reply to an incoming text message Reply Press see display å Send Enter the message text and press see display Sending is displayed as a confirmation...

Page 79: ... possible to activate deactivate this function via the menu see section Modes on page 94 Notes This feature may be restricted or not available Ask the system administrator for the availability and for more information If you program a Hot key you have to press and hold the key when you activate deactivate this feature Activate Absent Press the preprogrammed Soft Hot key see display The display sho...

Page 80: ... Text messages on page 77 All SMS messages are saved along with other messages in the message list Notes This feature may be restricted or not available Ask the system administrator for the availability and for more information If you program a Hot key you have to press and hold the key when you activate deactivate this feature Send an SMS SMS Press the preprogrammed Soft Hot key see display å Ent...

Page 81: ...ssage is indicated and viewed the same way as an ordinary message but the Interactive message icon is added in front of the message It is saved along with other messages in the message list If the message gives you several options Select Mark the one you want and press see display If the selected option requests input å Ok Enter the information needed and press see display A press on the middle So...

Page 82: ...When you enter your mailbox you will hear recorded instructions on how to handle listening recording storing and deleting messages and how to change your security code Note How to handle your mailbox depends on the type of Voice Mail system The following describes the in MD110 integrated type For other types please refer to separate user instructions Contact your system administrator if you do not...

Page 83: ...other phone å æ Dial the number to the Voice Mail system and press If you are asked to enter your security code if the phone you are using has a mailbox of its own Press å Dial your mailbox number normally your office extension number å Enter your security code if required To access someone else s mailbox å æ Dial the number to the Voice Mail system and press If you are asked to enter your securit...

Page 84: ...u have too many messages stored you will first be asked to delete saved messages Recorded instructions ask you to press different digits in order to listen to caller s messages record your own greetings change your password or exit your mailbox etc The following diagram gives an overview of the mailbox system and the digits to be used t level ...

Page 85: ...group any member can answer any individual call to group members 8 æ Dial and press to answer Notes One Call pick up group can serve as an alternative to another group Calls to the alternative group can only be answered when there are no calls to your own group Finland and Sweden press 0 Common Bell Group Calls are signalled on a common bell 8 æ Dial and press to answer Note Finland and Sweden pre...

Page 86: ...oup When you leave the group temporarily you make your phone unavailable for incoming calls To leave the group temporarily 21 å Dial and enter your own extension number Note U K dial 2 and number æ Press Wait for the call icon to stop flashing æ Press to finish the procedure To re enter the group 21 æ Dial and press Note U K dial 2 Wait for the call icon to stop flashing æ Press to finish the proc...

Page 87: ...unt Code and press Dial tone å Dial the digit or digits to get an external line and the external number Ongoing external call When the Account Code function is used to charge a call it is also possible to connect an ongoing external call to an Account Code During the call R Press to put the ongoing call on hold see display Dial tone 61 Dial Note Norway and Finland press 71 å Enter Account Code and...

Page 88: ...o the operator are transferred to a selected extension or group of extensions The exchange is equipped with three different Night Service modes Common Night Service All incoming calls to the operator are transferred to one specific extension Answer the call in the normal way Individual Night Service Selected external calls to the operator are transferred to one specific extension Answer the call i...

Page 89: ...a call you will not receive a dial tone Malicious Call Tracing If you are disturbed by bothersome or malicious external incoming calls you can request number tracing from the network provider You can invoke tracing during or after an ongoing conversation The external line can be held for a limited period of time Order During an ongoing conversation R Press see display Dial tone 39 Dial The system ...

Page 90: ...ound key and star key or a mobile phone adapted for dial tone pulses DTMF After a completed DISA call you must hang up before a new DISA call can be made There are different procedures depending on the type of Authorization Code or when an Account Code is used With common Authorization Code z Call the DISA function at your office Dial tone 72 Dial z Dial the Authorization Code and press Dial tone ...

Page 91: ... you To use the function one Soft Hot key must be defined as a short cut to the menu Edit alarm data see section Hot keys and Soft keys on page 100 The stored data is added to all types of alarm at transmission Automatic call after an alarm The phone can be programmed to call a predefined phone number directly after an alarm One Hot key must be programmed with the specific phone number see section...

Page 92: ...l After that the phone returns to idle mode Note You can always trigger the alarm even when you are speaking editing your settings or while the phone is locked Cancel C Press to cancel the Personal Alarm see display Test Alarm Press and hold the red Alarm key until the information text is displayed The default information text is Test Alarm C Press to cancel see display ...

Page 93: ...this via the Settings menu see section Settings on page 99 or by programming the function as a Hot key or Soft key see section Hot keys and Soft keys on page 100 Press and hold the preprogrammed Soft Hot key to put the alarm in operation respectively out of operation No movement Man down Alarm is shown in the display when the alarm is activated The No movement and Man down Alarms can be deactivate...

Page 94: ...activated when removed it cannot be manually selected Your last selected mode is automatically chosen when the phone is removed from the charger User defined modes Eight modes can be defined and saved by you The modes can for example be used to create a special headset mode with different ring signal volume and automatic answer of incoming calls Another example is when several users are sharing th...

Page 95: ... last used tab is marked à or á Select Modes ã Press to enter Modes A list with all modes is shown See also section Menu structure on page 22 â or ã Scroll up or down until you find the required mode á Press to view the settings The settings are basically the same as in the Settings menu but you also have the possibility to set Absent on off choose answering method and give the mode a new name See...

Page 96: ...on page 22 ç Press to leave the Services menu Change service When you have entered Services â or ã Scroll up or down until you find the required service Select Press see display The service is activated If data is sent the text Sending is shown Note You can also open a service by programming a Soft Hot key See section Hot keys and Soft keys on page 100 Services Open door Get lab results Require wh...

Page 97: ...me it Open door Save Press see display The new name is marked and added to the list ã Press Function Not used is marked Change Press to enter functions see display The available functions are Data send Data with prefix Phone call and SMS â or ã Choose the function you want the service to have Select Press see display å Enter data prefix phone number or SMS address and text Save Press to save the s...

Page 98: ... display â or ã Choose the function you want the service to have Select Press see display å Enter data prefix phone number or SMS address and text Save Press to save the setting see display The service is changed Delete a service When you have entered Services â or ã Scroll up or down until you find the service you want to delete Delete Press see display Yes Press see display Entry deleted is show...

Page 99: ...94 The alert signals are described in section Audible Adjustments on page 112 To enter the Settings menu ç Press The last used tab is marked à or á Select Settings ã Press to enter Settings A list with all available settings is shown â or ã Scroll up or down until you find the required setting ç Press to leave the Settings menu ...

Page 100: ...s and functions are stored on the SIM card of your phone In idle mode the Soft keys can be used for specific functions defined by you The function can be to dial a specific phone number sending mobile data a short cut to the menu or sending SMS It can also be a link for example to a central Phonebook When navigating the menu structure the Soft keys are used for different choices in the menu A Hot ...

Page 101: ...ame and a number Short cut A short cut to any of the following functions Absent See section Absent on page 79 Local phonebook See section Phonebook on page 50 Central phonebook See section Phonebook on page 50 Services See section Services on page 96 Switch off See section Switching On Off on page 29 No movement Alarm Man down Alarm Edit alarm data Change system See section Change system on page 1...

Page 102: ...1 ã Press Function is marked Change Press see display ã Select Phone call Select Press see display å Enter the phone number Notes If you program an external number you have to enter the prefix digit for external call access e g 0 You can also store codes that contain or You can for example turn on off the tone sender in the entered number by making a long press on the key e g when calling telephon...

Page 103: ...ired function See section Available functions on page 101 Select Press see display The following prerequisites apply Data send Enter data if you want to predefine it or leave it out if you want to enter data after pressing the Soft key Data with prefix Enter prefix Short cut Assign the short cut SMS When SMS address is shown you can leave it blank or you can predefine a destination address You can...

Page 104: ...á Select Language â or ã Select the required language Select Press see display The selected language is shown Change text size Note This function is only available for the Cordless DT412 and DT422 phone You can change the text size in the display When you have entered Settings ã á Select General ã Select Text size á Press â or ã Select the text size You can choose between Small and Medium Select P...

Page 105: ...lect Phone lock á Select Lock phone Select Press to lock your phone see display Lock the phone automatically With this function your phone is locked automatically when placed in a charger or switched off Note This function requires a SIM card parameter setting The function can only be enabled disabled in the SIM card not from the phone Unlock the phone The phone can only be unlocked with the lock ...

Page 106: ...lect Press see display å Dial your lock code one to four digits Save Press to save the lock code see display Clock settings If the clock and date is set you can on the same day a message or call is received see the time for it Set the clock to get the time automatically from the system When you have entered Settings ã á Select General ã Select Clock á Press â or ã Select Auto setting Select Press ...

Page 107: ...g Select Press see display å Enter time year month and day according to the example below Example Time 0815 Year 2002 Month 03 Day 30 Save Press see display The setting is saved Set the clock to be visible invisible in idle mode When you have entered Settings ã á Select General ã Select Clock Change Press see display The clock checkbox is marked unmarked ...

Page 108: ...keypad The following procedure describes how to manually lock unlock the keypad but it is recommended to always have the automatic lock on ç Press to lock unlock the keypad The Key icon indicates when your keypad is locked Quick answer When this function is activated you can answer incoming calls by simply taking the phone out of the desktop charger There is no need to press the Call key When you ...

Page 109: ...eckbox is marked unmarked Note When this is set the call information for incoming calls is also displayed upside down Owner ID With this function you can program your personal owner ID When you have entered Settings ã á Select General ã Select Owner ID Edit Press see display å Enter your Owner ID The phone is changing to text entry mode automatically How to write text see section Enter names and n...

Page 110: ...d by the system administrator and is described in a separate documentation Change system When you have registered to more than one system you can manually select which system to connect to You can connect to up to four different exchange systems with your phone normally named A B C and D When you have entered Settings ã á Select System á Select Select system â or ã Select the required system Note ...

Page 111: ...information Notes You cannot alter these settings You can also view the system information via the quick access code The code is 46 IPDI The unique global GAP registration number for the SIM card IPEI The unique global GAP registration number for the phone SW version Here you can see which version of the phone software you have AP SW version The alarm module software If the alarm module is not con...

Page 112: ...rent SIM card settings for normal conversation and when loudspeaking function or headset is used Ask your system administrator if you require a different setting Volume control Use the volume keys to adjust the volume in the earpiece See section Description on page 11 for the location of volume controls To turn the microphone on or off during a call see section Mute microphone on page 58 Loudspeak...

Page 113: ...d volume is played until you press Stop or Select Select Press to select the volume see display The selected volume is shown Mute audible signals To mute the ring signal before answering a call see section Mute ring signal on page 33 See section Description on page 11 for the location of the Mute key You can also turn the ringer off permanently When the phone is on hook idle mode Press and hold th...

Page 114: ... ã Select the required call type You can change the ring signal for Internal calls External calls or Callback calls á Press â or ã Select the required signal Available alternatives are Beep Low Medium High and Mixed If you want to hear the new signal during the changing Play Press see display The marked ring signal is played until you press Stop or Select Select Press to select the ring signal see...

Page 115: ...n set the vibration alarm instead of the ring signal to indicate incoming calls and messages ç Press The last used tab is marked à or á Select Settings ã Press to enter Settings A list with all available settings is shown á Select Alert signals ã Select Vibrator Change Press see display The Vibrator checkbox is marked unmarked A call will now be indicated by both the vibrator and the ring signal I...

Page 116: ...hone you are using as only certain battery packs are compatible with each version Check the phone label to see the phone version If the label starts with RAID2 your phone is a version two phone ATEX battery and charging information DT432 It is only allowed to use the special ATEX battery pack together with the DT432 ATEX phone Using a standard battery pack will void the ATEX approval The DT432 ATE...

Page 117: ...phone is placed in the charger the call will be disconnected Removing the battery The battery is fastened by a screw and two hooks To remove the DT412 and DT422 battery use a small coin and turn the screw to horizontal position To remove the DT432 battery use the key which is delivered with the phone and turn the screw to horizontal position Remove the battery by pulling the screw When fastening t...

Page 118: ...e number Programmer article number Rack charger article number Battery pack adapter for rack charger DT412 and DT422 NiMH Only BKBNB 220 21 1 NTM DPYNB 220 21 1 NTM DPYNB 220 21 2 NTM DPYNB 220 21 3 or DPY 901 624 1 NTM DPYNB 220 28 1 NTM DPYNB 220 28 2 NTM DPYNB 220 28 3 or LTT 999 07 1 DPYNB 101 54 1 BMLNB 101 54 1 or DPY 901 642 1 DPYNB 220 29 1 or DPY 901 495 1 DT412 v2 and DT422 v2 Li Ion Onl...

Page 119: ... which enables a number of installation configurations Each power supply can support three charging racks with four positions for phones and or batteries in each rack see technical specifications for the charging rack As the phone cannot distinguish between a desktop charger and the charging rack it is recommended that the alert signal is silenced when placed in a rack see section Audible Adjustme...

Page 120: ...o a swivel type or if no clip is needed to replace it with a covering plate Change the hinge type clip A hinge type belt clip is mounted on the phone at delivery The clip can be replaced with a cover plate that is in the delivery or a swivel type belt clip that can be ordered separately The required tool is a Pozidriv Point size 1 Unscrew and replace the clip ...

Page 121: ... be altered from the phone but also by using a SIM card programmer The parameters can be saved to file from the SIM card programmer software to be able to give the same parameter settings to several phones The file can also be used to reset the parameters to default values The SIM card programmer is delivered with a CD containing required software DT412 422 432 functionality using a DT400 410 420 ...

Page 122: ...t is not possible to program the DT400 410 420 430 SIM card with the short cuts Local phonebook and Services Note If a Hot key indicates Man down alarm when a DT400 410 420 430 SIM card is used the phone will indicate Wrong SIM when the Hot key is pressed DT400 410 420 430 function DT412 422 432 short cut Manual absent on Absent on off Manual absent off Switch off Switch off Change system Change s...

Page 123: ...isplay Terminology used in display Term Meaning IPDI International Portable part Equipment Identity unique identity assigned to your SIM card IPEI International Portable part Equipment Identity unique identity assigned to your phone by the manufacturer Park Portable Access Rights Key unique identity assigned to your network SW Here you can see which version of the phone software you have AP SW Her...

Page 124: ...ng signals and alarm signals Signal Meaning Red warning light Incoming call Message waiting Sound Meaning Ring signal Incoming call Alarm signal 1 short beep phone is out of range of base system Message beep Incoming message No movement alarm or Man down alarm about to be sent DT422 and DT432 only Key beep You hear this each time you press a key when selected ...

Page 125: ... phone has a special headset connector that is waterproof The headset comes in three versions with microphone integrated in the cable with or without adapter with microphone on a boom and with hearing protection Peltor An adapter that makes it possible to connect other standard types of Peltor headsets is also available Notes The phone must be equipped with the factory mounted headset connector Th...

Page 126: ...DT432 126 Security chain The security chain is 800 mm long Fasten one end to the hinge type belt clip and the other end to for example your pocket Additional accessories Standard clip hinge type Desktop charger Spare battery ...

Page 127: ...em administrator No ringing The Ringer off icon is on or the phone is defective Off icon on Turn on the ringing signal Battery icon flashes The battery level is low or the phone is defective Charge the battery Call icon is switched off after 2 seconds The battery level is low or the phone is defective Charge the battery or contact system administrator Lamp shows steady light The phone is defective...

Page 128: ...2 128 Keys locked Unlock The key pad is locked Press Menu key followed by No System Cannot connect to the network the phone is not registered or out of range Contact system administrator Fault Display Probable cause Action or comment ...

Page 129: ...ing not diverted etc Least Cost Routing A function that automatically selects the cheapest way to connect your external call not necessarily the shortest distance Speed Dialing number Abbreviated number or short number used for making frequently used numbers faster to dial Third party A third connection person which can be included in an ongoing two person conversation The connection can be intern...

Page 130: ... Authorization Code common 47 Authorization Code individual 48 Automatic call after an alarm 91 Automatic key lock 108 B Battery 117 Belt clip 120 Bypass 45 C Call Forwarding 63 External Follow me 64 Internal Follow me 63 Personal Number 65 Setting form for search profiles 71 Call Waiting 44 59 Callback 42 Change a name and a number in the PhoneBook 55 Change answering method 34 Change modes 95 Ch...

Page 131: ...it a service 98 Emergency mode 89 Enter names and numbers 51 Enter the PhoneBook 53 External Follow me 64 F Free Seating 31 G General Deactivation 88 Glossary 129 Group Call pick up 85 Group features 85 Common Bell Group 85 Group Call pick up 85 Group Hunting 86 Group Hunting 86 H Handsfree 57 Hot Keys and Soft keys 100 I Important user information 6 Cleaning 10 Intrinsic safety 9 Preparing for us...

Page 132: ...Bypass 45 Call Waiting 44 Callback 42 Dial number from the Call list 40 Handsfree 38 Individual External Line 39 Intrusion 44 Last External Number Redial 40 Make calls 37 Number Presentation Restriction 39 Speed Dialing 46 When you receive a busy tone 42 Owner ID 109 P Parallel Ringing 35 Personal Alarm 92 Personal Number 65 Phone book Delete a name and a number 56 Phone lock 105 Phone signals 124...

Page 133: ...matic key lock 108 Change text size 104 Clock 106 Hot Keys and Soft keys 100 Language 104 Owner ID 109 Phone lock 105 Quick answer 108 Set new messages to be displayed upside down 109 System 110 SIM card 9 121 SMS 80 Speed Dialing 46 Switch on off 29 System 110 T Terminology on display 123 Test Alarm 92 Text messages 77 Tones 28 Transfer 59 Troubleshooting 127 U Unlock the phone 105 V Vibrator 115...

Page 134: ...ountries Ericsson is helping to create the most powerful communication companies in the world Ericsson Enterprise AB All rights reserved For questions regarding the product please contact your Ericsson Enterprise Certified Sales Partner Also visit us on http www ericsson com enterprise Ericsson Enterprise AB 2006 EN LZT 103 67 R5A Subject to alteration without prior notice ...

Search results

Summary of Contents for DT412

Reviews:

Related manuals for DT412

Brands by name

Popular brands

Ericsson DT412, User Manual

Search results

Summary of Contents for DT412

Reviews:

Related manuals for DT412

Brands by name

Popular brands