background image

2

(up or down) of the base with the remote control. This should realign 

the base’s activating mechanisms to the proper operational position.  In 

normal base operation, the wheels, which allow the bed to maintain its 

distance from the wall, will make contact with the steel platform supports 

of the base creating a contact noise. When entering, exiting or shifting 

weight on the base, this contact noise may be audible as the wheels make 

contact. This is normal.

MATERIALS

Ergo adjustable bases are constructed from various materials including 

woods, metals, plastics and fabrics. Tension, pressure or movement 

applied to the frame, platform or shroud through general use may create 

an audible sound.

 

MASSAGE OPERATION AND LOCATION ENVIRONMENT

The massage feature will emit a tone during operation. This is normal. 

As the massage intensity level is increased, the tone will intensify. The 

volume of this tone is directly related to the location environment. 

For example, when demonstrated in a show room, the surrounding 

environmental noise will cover some of the massage noise. However, 

when installed in a home setting with wooden floors, carpeted or not, 

the massage volume will be more noticeable. To minimize this resonance, 

place a piece of carpet, or rubber caster cups, under each leg or caster of 

the base.  It is possible to experience vibration or noise from the exterior 

bed frame, headboard brackets, headboards or footboards if mounting 

bolts are not firmly tightened.

Levels 1-6 of massage intensity represent the revolutions of the motor 

per minute. Level 6 provides the maximum number of RPMs.  However, 

this does not mean that the feeling of vibration is the strongest.  

Depending on the mattress material, thickness, and positioning of the 

user, the feeling of vibrations will differ. We encourage the user to find 

the massage intensity setting that suits them best. It is important to 

understand the physics of vibrations. Just as an engine may run rough 

during idle, as the RPMs increase, the vibrations change concurrently.  

 

TOLERANCE

All Ergo adjustable foundations, depending on make and model, are 

designed and manufactured to perform and function within designated 

quality control parameters. Bases are subject to meticulous and rigorous 

inspections during the quality control process to ensure bases will operate 

within these standards during normal operating use. Normal operating 

use is defined as the following: Adjustable foundation is to be operated 

with a mattress and load. Testing procedures require lifetime cycle tests 

with up to 120kg distributed load. The angle (designated “

α

” in figure 1) 

between the back section and the flat section for various configurations 

of the mattress support platform shall be ± 3°, which translates to a 

tolerance of up to 1 ½”.

The angle (designated “

β

” in figure 1) 

between the flat section and foot section 

for various configurations of the mattress 

support platform shall be ± 3°, which 

translates to a tolerance of up to ¾”. 

Any adjustable foundation deemed to 

be within these allocated tolerances 

is considered to have met the 

manufacturer’s quality control standards.

THAT “NEW PRODUCT” SMELL:

Some people notice a slight odor to their new adjustable base—this can 

come from our material manufacturing process. This smell is normal and 

usually disappears before the product reaches you. Sometimes, however, 

this smell may still be noticeable. It usually disappears after a few weeks, 

providing adequate ventilation of the product and the environment.

 BREAK IN PERIOD:

You can speed up the break-in period by simply spending time in the 

adjustable bed through activities such as reading, watching TV or playing 

with the kids or grandkids. The extra movement will help the adjustable 

safety precautions and usage statements

Adjustable

Bed Tolerance

Ergomotion Inc.

 

|

 ph 1-888-550-3746 

|

 fx 805-979-9399 

|

 www.ergomotion.

com

All Ergomotion adjustable foundations, depending on make and model, are designed and manufactured to perform and 

function within designated quality control parameters.   Bases are subject to meticulous and rigorous inspections during 

the quality control process to ensure bases will operate within these standards during normal operating use.

Normal operating use is defined as the following:

-Adjustable foundation is to be operated with a mattress and load.  Testing procedures require lifetime cycle 

 tests with up to 120kg distributed load.

The angle (designated “

α

” in figure 1) between the back section and the flat section for various configurations of the 

mattress support platform shall be ± 3°, which translates to a tolerance of up to 1 ½”.

The angle (designated “

β

” in figure 1) between the flat section and foot section for various configurations of the mattress 

support platform shall be ± 3°, which translates to a tolerance of up to ¾”.

Any adjustable foundation deemed to be within these allocated tolerances is considered to have met the manufacturer’s 

quality control standards.

(α°) 

(β°)

When operating a "paired" split base setup there may be a time latency up to 1.5 seconds between each bases articulation.

Blake Pettit

Quality Assurance Manager

Ph 805-979-3875

Fx 805-979-9399

www.ergomotion.com

Summary of Contents for quest 1.0

Page 1: ...Actual product appearance and functionality may vary from photographs illustrations and descriptions included in this manual OWNER S MANUAL OWNER S MANUAL...

Page 2: ...ions and Usage Statements 1 3 Parts List 4 Base and Remote Overview 5 Quick Reference Guide 6 Installation Guide 7 8 Connecting Strap 9 Syncing Two Bases 10 Headboard Brackets 11 Emergency Battery Bac...

Page 3: ...may interfere with devices such as pacemakers ICD s and any other device sensitive to magnetic fields It is STRONGLY recommended that owners of such medical devices consult their physician prior to us...

Page 4: ...he angle designated in figure 1 between the back section and the flat section for various configurations of the mattress support platform shall be 3 which translates to a tolerance of up to 1 The angl...

Page 5: ...for more than 30 minutes at a time Please allow the massaging system to rest for 30 minutes after automatic massage shut off before restarting WEIGHT LIMITS This product is not rated to support weight...

Page 6: ...not included H Connecting Strap Misc Parts not included I Surge Protector Headboard Bracket Components Optional J Headboard Bracket 2 K T Bracket 2 L Spacer 2 M Long Bolts 8 N Short Bolts 10 O Nuts 1...

Page 7: ...5 base and remote overview Head Motor Lowers head portion of the base Lifts head portion of the base...

Page 8: ...6 quick reference guide Not to scale For illustration purposes only Read all instructions before beginning installation ELECTRONICS OVERVIEW Power Supply Splitter Cable Head Motor Remote Power Cord...

Page 9: ...e and set aside Legs are shipped fully assembled Alternative heights in 3 increments can be achieved by removing leg segments To install the legs screw the legs into the nutserts on the frame and tigh...

Page 10: ...e Test remote functions install mattress retainer bar Place each end of the mattress retainer bar into the inserts at the foot of the base until the retainer bar is secured in place Quickly test remot...

Page 11: ...nstallation Attach the plastic spacer and T Bracket a Measure the distance between the mounting holes on the headboard and install the spacer and attachment plate to accommodate the headboard b To ins...

Page 12: ...e to a FLAT position Batteries are not to be used for normal operation of the base Remove the batteries from the battery backup strip and plug the power supply back into the input power cord after the...

Page 13: ...ower cords are properly connected Unplug the base for 1 hour to reset the electronic components Plug bed base into a different electrical outlet or test current outlet with another working appliance a...

Page 14: ...Nationwide Customer Service Phone 1 844 534 3676 Fax 1 805 979 9399 Email info ergomotion com Web www ergomotion com 2018 Ergomotion Inc V001_R3_06 2020 Serial Number...

Page 15: ...Actual product appearance and functionality may vary from photographs illustrations and descriptions included in this manual OWNER S MANUAL OWNER S MANUAL...

Page 16: ...Base and Remote Overview 5 Quick Reference Guide 6 Installation Guide 7 8 Remote Control 9 Remote Control Preset Programming 10 Pairing the Remote 11 Connecting Strap 12 Syncing Two Bases 13 Headboard...

Page 17: ...supervision PACEMAKERS Some products contain Neodymium MAGNETS which may interfere with devices such as pacemakers ICD s and any other device sensitive to magnetic fields It is STRONGLY recommended th...

Page 18: ...a mattress and load Testing procedures require lifetime cycle tests with up to 120kg distributed load The angle designated in figure 1 between the back section and the flat section for various configu...

Page 19: ...designed to operate continuously for more than 30 minutes at a time Please allow the massaging system to rest for 30 minutes after automatic massage shut off before restarting WEIGHT LIMITS This prod...

Page 20: ...ng Strap Misc Parts not included I Surge Protector Headboard Bracket Components Optional J Headboard Bracket 2 K T Bracket 2 L Spacer 2 M Long Bolts 8 N Short Bolts 10 O Nuts 18 These items are attach...

Page 21: ...5 base and remote overview Head Motor Flat Preset Foot Up Head Down Remote Flashlight Memory Preset 1 Head up Foot Down Zero G Preset Memory Preset 2 Control Box Foot Motor...

Page 22: ...lustration purposes only Read all instructions before beginning installation If installing a split unit see page 13 Remote Emergency Battery Backup Strap ELECTRONICS OVERVIEW Control Box Head Motor Fo...

Page 23: ...egs are shipped fully assembled Alternative heights in 3 increments can be achieved by removing leg segments To install the legs thread the washer over the bolt of the leg with the recessed side facin...

Page 24: ...6 Test remote functions install mattress retainer bar Place each end of the mattress retainer bar into the inserts at the foot of the base until the retainer bar is secured in place Quickly test remot...

Page 25: ...the base The FOOT arrows lift and lower the foot section of the base One touch ZERO G preset position Zero G adjusts your legs to a higher level than your heart helping to relieve pressure off the lo...

Page 26: ...OSITIONS Articulate the head and foot to your desired position Next press and hold one of the preset buttons MEMORY 1 2 for 7 seconds The position is now saved NOTE To restore the preset buttons back...

Page 27: ...n 10 seconds while the control box light is flashing pairing remote control Hold the and button on the remote till the button backlight on the remote start ashing at the same time the LED light on the...

Page 28: ...g the strap and connect side b to the leg bolt Secure the strap by shifting to the left Re tighten legs Do not over tighten Use the remaining strap and repeat on other end of the base connecting strap...

Page 29: ...es from power source Connect the Sync Cord to the Multifunction port of each Control Box Plug bases back into the power source Check to ensure all cords are securely attached Both remotes will now ope...

Page 30: ...installation Attach the plastic spacer and T Bracket a Measure the distance between the mounting holes on the headboard and install the spacer and attachment plate to accommodate the headboard b To in...

Page 31: ...r supply after the emergency is over as the system will continue to draw power from the batteries even if not in use Connect the end of the Battery Backup Strap to the input cord that is attached to t...

Page 32: ...ower cords are properly connected Unplug the base for 1 hour to reset the electronic components Plug bed base into a different electrical outlet or test current outlet with another working appliance a...

Page 33: ...17 notes...

Page 34: ...Nationwide Customer Service Phone 1 844 534 3676 Fax 1 805 979 9399 Email info ergomotion com Web www ergomotion com 2018 Ergomotion Inc V001_12 2019 Serial Number...

Page 35: ...Actual product appearance and functionality may vary from photographs illustrations and descriptions included in this manual OWNER S MANUAL...

Page 36: ...Guide 6 Installation Guide 7 9 Remote Control 10 11 Pairing the Remote 12 Connecting Strap Not Included 13 Syncing Two Bases Optional 14 The Wand Voice Activated System 15 16 The Wand Voice Commands...

Page 37: ...supervision PACEMAKERS Some products contain Neodymium MAGNETS which may interfere with devices such as pacemakers ICD s and any other device sensitive to magnetic fields It is STRONGLY recommended th...

Page 38: ...e foundation is to be operated with a mattress and load Testing procedures require lifetime cycle tests with up to 120kg distributed load The angle designated in figure 1 between the back section and...

Page 39: ...warranty The massage motors are not designed to operate continuously for more than 30 minutes at a time Please allow the massaging system to rest for 30 minutes after automatic massage shut off befor...

Page 40: ...ng Strap Misc Parts not included I Surge Protector Headboard Bracket Components Optional J Headboard Bracket 2 K T Bracket 2 L Spacer 2 M Long Bolts 8 N Short Bolts 10 O Nuts 18 These items are attach...

Page 41: ...Motor Control Box USB Port USB Port Foot Motor Head Massage Underbed Lighting Zero G Position Head Foot Up Head Up Foot up Flat Position Memory Presets 1 2 3 Remote Pair Button Head Foot Down Foot Do...

Page 42: ...ns before beginning installation If installing a split unit see page 14 Remote Emergency Battery Backup Strap Underbed Lighting Head Motor Foot Motor Single Foot Massage Motor Wand Voice Control Singl...

Page 43: ...keeping the bottom of the base facing upwards Step 1 First remove the offline voice tube from the card slot Step 2 Disconnect The Wand to the control box cable via the 3 pin connector Step 3 Press dow...

Page 44: ...oss the floor Do not rest frame on its side excessive pressure may damage the legs 5 6 7 Legs are shipped fully assembled Alternative heights in 3 increments can be achieved by removing leg segments T...

Page 45: ...e placing mattress on base Return the base to a flat position before placing the mattress on top Setup is now complete Test all functions on remote Place each end of the mattress retainer bar into the...

Page 46: ...ur legs to a higher level than your heart helping to relieve pressure off the lower back and promote circulation ZG One touch FLAT preset position Anti Snore preset position raises the head section of...

Page 47: ...least 5 seconds The original presets will be restored MASSAGE FEATURE LIGHTING MEMORY PRESETS The Head and buttons adjust the head massage intensities The Foot and buttons adjust the foot massage inte...

Page 48: ...n 10 seconds while the control box light is flashing pairing remote control Press and hold down the Pair button The LED light on the remote will start flashing When the LED stops flashing the illumina...

Page 49: ...g the strap and connect side b to the leg bolt Secure the strap by shifting to the left Re tighten legs Do not over tighten Use the remaining strap and repeat on other end of the base connecting strap...

Page 50: ...ing two connected TXL bases Unplug bases from power source Connect the Sync Cord to the Multifunction port of each Control Box Plug bases back into the power source Check to ensure all cords are secur...

Page 51: ...voice controls could be unintentionally triggered by yourself a small child the television a radio program etc and by using this product you agree that you have read and reviewed the commands includi...

Page 52: ...8 seconds While the microphone is active you can now use any of the voice commands listed below to control your adjustable base If no operation within 8 seconds the Wand will enter sleep mode and the...

Page 53: ...AISE TILT Head actuator rises 3S Massage Mode WAVE ONE Switch to massage mode 1 LOWER TILT Head actuator falls 3S WAVE TWO Switch to massage mode 2 Preset FLAT PRESET Flat bed WAVE THREE Switch to mas...

Page 54: ...installation Attach the plastic spacer and T Bracket a Measure the distance between the mounting holes on the headboard and install the spacer and attachment plate to accommodate the headboard b To in...

Page 55: ...upply after the emergency is over as the system will continue to draw power from the batteries even if not in use Connect the end of the Battery Backup Strap to the input power cord that is attached t...

Page 56: ...ower cords are properly connected Unplug the base for 1 hour to reset the electronic components Plug bed base into a different electrical outlet or test current outlet with another working appliance a...

Page 57: ...21 notes...

Page 58: ...Nationwide Customer Service Phone 1 844 534 3676 Fax 1 805 979 9399 Email info ergomotion com Web www ergomotion com 2018 Ergomotion Inc V001_04 2020 Serial Number...

Reviews: