Epson WorkForce WF-3520 Page 295 Manual Download | Manualshive

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Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan

Parent topic:

Solving Problems

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:

• Make sure your computer has adequate memory and meets the system requirements for your

operating system.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart your scanning software.

• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.

Note:

With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can

download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
Scan, visit Epson's driver download site (

or

Canadian downloads

).

Parent topic:

Solving Scanning Problems

Related concepts

When to Uninstall Your Product Software

Related tasks

Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture

Cannot Start Epson Scan

If you cannot start Epson Scan, try these solutions:

• Make sure your product is turned on and any interface cables are securely connected at both ends.

• Make sure Epson Scan is selected in your scanning program.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart Epson Scan.

• Check the connection setting and test the connection using Epson Scan Settings:

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Summary of Contents for WorkForce WF-3520

Page 1: ...WF 3520 WF 3530 User s Guide ...

Page 2: ......

Page 3: ...e Touch Panel 21 Changing the Sleep Timer Setting Windows 22 Changing the Sleep Timer Setting Mac OS X 23 Selecting Other Eco Settings From the Touch Panel 24 Epson Connect Solutions for Smartphones Tablets and More 25 Using Epson Email Print 25 Using the Epson iPrint Mobile App 25 Using Epson Remote Print 26 Using Epson Scan to Cloud 26 Using AirPrint 27 Using Google Cloud Print 27 Selecting Wire...

Page 4: ...Print Settings Windows 66 Paper Source Options Windows 69 Print Quality Options Windows 69 Multi Page Printing Options Windows 70 Selecting Double sided Printing Settings Windows 70 Double sided Printing Options Windows 72 Print Density Adjustments Windows 73 Selecting Additional Layout and Print Options Windows 73 Custom Color Correction Options Windows 74 Image Options and Additional Settings Wi...

Page 5: ...c OS X 96 Checking Print Status Mac OS X 96 Cancelling Printing Using a Product Button 97 Scanning 98 Starting a Scan 98 Starting a Scan Using the Product Control Panel 98 Scan to Memory Card Options 100 Changing Default Scan Button Settings 101 Starting a Scan Using the Epson Scan Icon 101 Starting a Scan from a Scanning Program 104 Selecting Epson Scan Settings 106 Scan Modes 106 Selecting the S...

Page 6: ...8 Scanning Special Projects 138 Scanning to a PDF File 138 Restoring Photo Colors as You Scan 141 Convert Scanned Documents to Editable Text OCR 142 Scanning Using OCR Windows 142 Scanning Using OCR Mac OS X 144 Faxing 147 Connecting a Telephone or Answering Machine 147 Setting Up Fax Features 153 Setting Up Fax Features Using the Product Control Panel 154 Selecting Your Country or Region 154 Sele...

Page 7: ...ity Mac OS X 181 Sending Faxes 183 Sending Faxes from the Product Control Panel 183 Manually Dialing or Redialing Fax Numbers 184 Selecting Fax Numbers From Speed or Group Dial Lists 185 Dialing Fax Numbers from a Connected Telephone 186 Broadcasting a Fax 187 Fax Sending Options 189 Sending Faxes Using the Fax Utility Windows 189 Sending Faxes Using the Fax Utility Mac OS X 191 Receiving Faxes 19...

Page 8: ...amera 213 Print Settings Camera 214 Photo Adjustments Camera 215 Connecting and Printing From a Camera 216 Viewing or Printing from a USB Flash Drive or External Device 218 USB Device File Specifications 218 Connecting and Using a USB Flash Drive or External Device 218 Charging a USB Device Using Your Product 219 Printing Personalized Projects 221 Printing Personalized Note Paper 221 Printing Line...

Page 9: ...tility 247 Print Head Alignment 250 Aligning the Print Head Using the Product Touch Panel 250 Aligning the Print Head Using a Computer Utility 252 Cleaning the Paper Path 253 Cleaning and Transporting Your Product 255 Cleaning Your Product 255 Transporting Your Product 257 Solving Problems 259 Checking for Software Updates 259 Product Status Messages 260 Running a Product Check 261 Resetting Contr...

Page 10: ...ving Problems Printing from a Computer 283 Nothing Prints 283 Product Icon Does Not Appear in Windows Taskbar 284 Error After Cartridge Replacement 285 Printing is Slow 285 Solving Page Layout and Content Problems 286 Inverted Image 287 Too Many Copies Print 287 Blank Pages Print 287 Incorrect Margins on Printout 288 Border Appears on Borderless Prints 288 Incorrect Characters Print 289 Incorrect ...

Page 11: ...Image Edges are Cropped 300 Solving Faxing Problems 300 Cannot Send or Receive Faxes 300 Cannot Receive Faxes with a Telephone Connected to Your Product 301 Solving Memory Card Problems 302 Memory Card Does Not Fit Into a Slot 302 Cannot View or Print Photos from a Memory Card 302 Cannot Transfer Photos To or From a Memory Card 302 Cannot Access Memory Card From a Networked Mac 303 When to Uninsta...

Page 12: ...SB Device Specifications 315 Memory Card Specifications 315 Network Interface Specifications 316 Safety and Approvals Specifications 317 Notices 318 FCC Compliance Statement 318 Software Notice 320 Trademarks 323 Copyright Notice 323 libTIFF Software Acknowledgment 324 A Note Concerning Responsible Use of Copyrighted Materials 324 Default Delay Times for Power Management for Epson Products 325 Cop...

Page 13: ...WF 3520 WF 3530 User s Guide Welcome to the WF 3520 WF 3530 User s Guide 13 ...

Page 14: ...ning Printing Copying and Faxing from the Touch Panel Using Eco Mode Epson Connect Solutions for Smartphones Tablets and More Using AirPrint Using Google Cloud Print Setting Up the Control Panel See these sections to set up the control panel for use Control Panel Buttons and Lights Changing LCD Screen Language Turning Off Control Panel Sounds Parent topic Product Basics Control Panel Buttons and L...

Page 15: ...creen 1 Press the home button if necessary 2 Press the left or right arrow button select Setup and then press OK 3 Press the down arrow button select Printer Setup and then press OK 4 Press the down arrow button select Language and then press OK 5 Select a language and then press OK 6 Press the home button to exit Parent topic Setting Up the Control Panel Turning Off Control Panel Sounds You can t...

Page 16: ...n press OK 6 Select the Off setting and then press OK 7 Press the home button to exit Parent topic Setting Up the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front and Top Product Parts Paper Path Product Parts Inside Product Parts Back Parent topic Product Basics Product Parts Front and Top 16 ...

Page 17: ...tomatic Document Feeder ADF 3 Edge guide 4 ADF input tray 5 ADF output tray 6 Paper cassette 1 7 Paper cassette 2 WF 3530 only 1 Document cover 2 Scanner glass 3 Control panel 4 Memory card slot 5 Memory card light 17 ...

Page 18: ... devices Parent topic Product Parts Locations Product Parts Paper Path 1 Edge guides 2 Rear paper feed slot 3 Output tray 4 Output tray extension 5 Paper stopper 6 Edge guides 7 Paper cassette Parent topic Product Parts Locations 18 ...

Page 19: ...Product Parts Inside 1 Scanner unit 2 Cartridge cover 3 Cartridge holder 4 Print head do not remove Parent topic Product Parts Locations 19 ...

Page 20: ...ct Parts Locations Scanning Printing Copying and Faxing from the Touch Panel You can scan print copy and fax right from your product s touch panel Use the touch panel to quickly scan a photo or document and save it on your computer or on a memory card You can even scan and send the file to an online service or to a remote printer 20 ...

Page 21: ...Product Basics Related tasks Starting a Scan Using the Product Control Panel Related topics Using Memory Cards With Your Product Copying Faxing Using Eco Mode Your product enters sleep mode automatically if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Sleep Timer Setting From the Touch Panel Changing the...

Page 22: ...g Preferences Windows 7 Click and select Devices and Printers Right click your product name and select Printing Preferences Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Printing Preferences Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and...

Page 23: ...ter enters sleep mode 1 Do one of the following Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Qu...

Page 24: ...ct s touch panel to select 2 sided copying or see a reminder that the Preview feature will save paper and ink Note If you turn on 2 sided printing 2 sided copying is selected by default 1 Press the home button if necessary 2 Select Eco Mode then press OK 3 Do one of the following Select 2 Sided Printing select On and then press OK Select Preview then press OK and read the reminder on the LCD scree...

Page 25: ...t 2 If you did not already set up Email Print when you installed your product software visit www epson com connect to learn more about Email Print check compatibility and get detailed setup instructions 3 Send an email with attachments to your product s Email Print address Note Both the email and any attachments print by default You can change these printing options by logging into your Epson Conn...

Page 26: ...tup 4 Select the print command in your application and choose the Remote Print driver for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Using Epson Scan to Cloud The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with Epson Connect 1 Set up your product for network printing as described on the Start Here she...

Page 27: ...ss printing as described on the Start Here sheet Note Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup If your product is already on your wireless network follow these steps 1 Connect your device to the same wireless network that your Epson product is using 2 Print a network status sheet 3 Locate your product s IP address on t...

Page 28: ... Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Parent topic Product Basics 28 ...

Page 29: ...hrough network setup 1 Press the home button if necessary 2 Press the left arrow button to select Wi Fi Setup and then press OK You see this screen 3 Press the OK button to select Wi Fi Setup Wizard 4 Press the up or down arrow buttons to select the name of your wireless network and press the OK button If you do not see your wireless network s name you can enter it manually Note To enter the wirel...

Page 30: ...s the OK button to select it To enter a space select Space and press the OK button To delete characters select the back arrow and press the OK button When you finish entering characters select Done and press the OK button 6 Press the OK button to confirm Wi Fi settings 7 Select Yes if you want to print a network status report or No if not and press the OK button The WiFi light should now be on but...

Page 31: ...r and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes Note If your product has two cassettes you can load most types of document paper in either cassette 1 Close the paper stopper and output tray if ...

Page 32: ...2 Pull out the paper cassette 3 Slide the edge guides outward Note If you are using legal size paper or larger squeeze the tab and extend the paper cassette 32 ...

Page 33: ...4 Slide the edge guide to your paper size 33 ...

Page 34: ...aded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly Note Make sure the paper fits beneath the top edges of the guides Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 34 ...

Page 35: ...7 Gently insert the paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 Extend the output tray and open the paper stopper 35 ...

Page 36: ...paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Paper for Photos in the Cassette You can print photos on a variety of paper types and sizes You can load photo paper in these sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm o...

Page 37: ...2 Pull out the paper cassette 3 Slide the edge guides outward 37 ...

Page 38: ... edge guide to your paper size 5 Load photo paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 38 ...

Page 39: ... the paper but not too tightly Note Make sure the paper fits beneath the top edges of the guides Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 7 Gently insert the paper cassette 39 ...

Page 40: ...ecommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes in the Cassette You can print on plain paper envelopes in t...

Page 41: ...1 Close the paper stopper and output tray if necessary 2 Pull out the paper cassette 41 ...

Page 42: ...3 Slide the edge guides outward 4 Load envelopes printable side down and flap edge right as shown 42 ...

Page 43: ...opes but not too tightly Note Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette Caution To prevent paper feeding problems make sure you do not load too many envelopes in the cassette 43 ...

Page 44: ...6 Gently insert the paper cassette Note The envelopes may slide forward slightly as you insert the cassette This is normal 7 Extend the output tray and open the paper stopper 44 ...

Page 45: ...hat are curled folded or too thin Parent topic Loading Paper Related references Paper Loading Capacity Loading Paper and Envelopes in the Rear Feed Slot You can load an envelope or a sheet of paper in the rear feed slot in the following sizes An envelope in this size No 10 4 1 9 5 inches 105 241 mm A sheet of paper in one of these sizes Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm...

Page 46: ...paper stopper 2 Open the rear paper feed slot and push it back 3 Hold one sheet of paper with the printable side faceup and slide the edge guides against the paper but not too tightly Note Load envelopes short edge first with the flap facing down and to the right 46 ...

Page 47: ...nvelope at a time Load paper short edge first no matter which way your document faces Load the printable side faceup Load letterhead or pre printed paper top edge first Check the paper package for any additional loading instructions Note You can load a sheet of binder paper with holes in the rear feed slot but only for one sided printing from your computer 47 ...

Page 48: ...hes 216 357 mm You can load paper of these types in the paper cassette s Paper type Loading capacity per paper size Paper cassette Lower paper cassette if available Plain paper Letter 8 5 11 inches 216 279 mm 250 sheets 250 sheets Plain paper Legal 8 5 14 inches 216 357 mm 30 sheets 30 sheets 1 sheet 1 sheet Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets User defin...

Page 49: ...rs You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note Paper media availability varies by country Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches S041586 5...

Page 50: ...inches S041141 20 216 279 mm S041649 50 S041271 100 Epson Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 Epson Ultra Premium Photo Paper 4 6 inches 102 152 mm S042181 60 Glossy S042174 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 2...

Page 51: ...erless Paper Types Epson Brochure Flyer Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Borderless Paper Sizes 4 6 inches 102 152 mm 5 7 inches 127 178 m...

Page 52: ... Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Epson...

Page 53: ...he Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 ...

Page 54: ...ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 54 ...

Page 55: ...riginals into the ADF faceup and top edge first 4 Slide the ADF edge guide against the originals but not too tightly Note If you are copying two originals onto one sheet make sure the originals are loaded as shown 55 ...

Page 56: ...Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications Related topics Copying Faxing Scanning 56 ...

Page 57: ...Type Settings Copying Paper Size Settings Copying Copying Options Copying Documents You can copy documents onto plain paper or Epson special papers 1 Place your original document on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on Note Load only the recommended number of sheets 3 Press the home button if necessary 4 Select Copy then press OK You see ...

Page 58: ...e additional copy settings if necessary 8 When you are ready to copy press one of the buttons Note To cancel printing press Stop Reset Parent topic Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings Copying Paper Type Settings Copying Copying Options Related topics Loading Paper Placing Originals on the Product Copying and Restoring Photos You can restore ...

Page 59: ... on the product 7 Press one of the buttons 8 Press the or buttons to select one or more copies of the photo up to 99 9 If you placed two originals on the scanner press the left or right arrow button to view the second original then press or to select one or more copies of the photo up to 99 10 To select settings for the photos press the down arrow button 11 Do one or more of the following To chang...

Page 60: ...he Color button Note To cancel printing press Stop Reset Parent topic Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings Copying Paper Type Settings Copying Copying Options Related topics Loading Paper Placing Originals on the Product Copying ID Cards You can copy both sides of an ID card on one sheet of paper 1 Load plain paper in one of the cassettes 2 P...

Page 61: ...wn to see how to place your card 8 Place your ID card on the product facedown positioned as shown 9 When you are ready to print press one of the buttons 10 Follow the instructions on the screen to turn the card over then press one of the buttons Note To cancel printing press Stop Reset Parent topic Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings Copying...

Page 62: ...n Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Epson Premium Photo Paper Glossy Prem Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Parent topic Copying Paper Size Settings Copying Select the Paper Size setting that matches the...

Page 63: ...f Specifies the page order for multiple copies of documents Layout With Border Leaves a small margin around the image Borderless Expands the image to the edge of the paper slight cropping may occur A4 2 up Copy Copies 2 originals onto a single A4 size sheet Letter 2 up Copy Copies 2 originals onto a single letter size sheet Reduce Enlarge Custom Size Automatically sizes the image by the percentage...

Page 64: ...Provides good quality for most copies Best Provides the highest quality for special copies Documentation Portrait Specifies the orientation of copies only available Orientation when 2 1 Sided or 1 2 Sided is selected Landscape Binding Direction Left Specifies the orientation of copies only available when 2 1 Sided is selected Top Binding Margin Left Specifies the orientation of copies only availab...

Page 65: ...Parent topic Copying 65 ...

Page 66: ...indows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Pa...

Page 67: ...tings You see the Main tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on 5 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size but you will not be able to use the Borderless setting 67 ...

Page 68: ...he Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 11 To print on both sides of the paper select the 2 Sided Printing checkbox and select the options you want 12 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want...

Page 69: ... paper in cassette 2 as the paper source Cassette 1 Cassette 2 Selects the paper in cassette 1 as the paper source and automatically switches to cassette 2 when cassette 1 is empty Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to f...

Page 70: ...pic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting the 2 Sided Printing checkbox on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select the 2 Sided Printing checkbox 2 If the Auto checkbo...

Page 71: ...4 Select the double sided printing options you want to use 5 Click OK to return to the Main tab 6 Click the Print Density button You see this window 71 ...

Page 72: ...ing printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Op...

Page 73: ...f ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing to prevent ink smearing Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and ...

Page 74: ...ion for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add a watermark to your printout select Watermark settings 4 To add a header or footer to your document select Header Footer then select Settings to ...

Page 75: ...x Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects No Color Adjustment Turns off color management in your printer software so you...

Page 76: ... in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footer...

Page 77: ...ing Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 77 ...

Page 78: ... of the Printing Presets to view its list of settings 3 Use any of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows 78 ...

Page 79: ... OK or Print to start printing Parent topic Printing with Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar ...

Page 80: ...them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maint...

Page 81: ...ted the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Right click the product icon in the Windows taskbar 2 Select Software Update Settings You see this windo...

Page 82: ...tes manually Parent topic Printing with Windows Printing with Mac OS X You can print with your product using any Mac OS X printing program as described in these sections Selecting Basic Print Settings Mac OS X Selecting Page Setup Settings Mac OS X Selecting Print Layout Options Mac OS X Selecting Double sided Printing Settings Mac OS X Managing Color Mac OS X Selecting Printing Preferences Mac OS...

Page 83: ...plication Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window You see the expanded printer settings window for your product 83 ...

Page 84: ...necessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 84 ...

Page 85: ...ecific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the Paper Source you wish to print from 85 ...

Page 86: ...u can select any of the available options in the Paper Source menu to print on the paper loaded in that source WF 3520 Cassette Selects the paper in the cassette as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source WF 3530 Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source Cas...

Page 87: ...gh print quality Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X Print Options Mac OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting this option adjusts the image expansion s...

Page 88: ...a custom setting to create a custom paper size Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selectin...

Page 89: ...ers around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with Mac OS X Selecting Double sided Printing Settings Mac OS X You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window 89 ...

Page 90: ...or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of Mac OS X you are using 1 Select one of the Two sided Printing options 90 ...

Page 91: ...ected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac OS X Parent topic Printing with Mac OS X Double sided Printing Options and Adjustments Mac OS X You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job Two sided Printing Option...

Page 92: ...g ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac OS X Managing Color Mac OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the pri...

Page 93: ...ith Mac OS X Color Matching and Color Options Mac OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conve...

Page 94: ... photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your prin...

Page 95: ...roduct has two cassettes Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended Automatic Cassette Switching Automatically swi...

Page 96: ...t topic Selecting Printing Preferences Mac OS X Printing Your Document or Photo Mac OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status Mac OS X Parent topic Printing with Mac OS X Checking Print Status Mac OS X During printing you can view the progress of your print job control printing and check ink cartridge ...

Page 97: ...Hold To resume a print job click the print job marked Hold and click Resume To pause printing for all queued print jobs click Pause Printer To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X Cancelling Printing Using a Product Button If you need to cancel printing press the Stop Reset button on your product Parent topic Printing From a Computer 97 ...

Page 98: ...l Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product s touch panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and conn...

Page 99: ...C Email scans your original and attaches it to a message in your e mail program You can select the e mail program you want to use and resize your image if necessary from an option screen on your computer Note This works with MAPI type email such as Microsoft Outlook Windows Live Mail Mac Mail and Entourage but not web based email such as Gmail Scan to PC WSD lets you manage wireless scanning in Wi...

Page 100: ...ded originals placed in the ADF On Scan Area Letter Select the page size for documents Legal A4 Auto Cropping Select for photos with dark edges Max Area Select for most photos Document Text Select the type of original you are scanning Photograph Resolution 200dpi Select for documents 300dpi Select for photos 600dpi Select for highest quality printing Contrast 4 to 4 Adjusts the contrast for scanne...

Page 101: ...art All Programs or Programs EPSON Software Event Manager Mac OS X Open the Applications folder click Epson Software and click Event Manager 2 Open the Scanner Windows or Select Scanner Mac OS X drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the setting...

Page 102: ... can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads You see an Epson Scan window like this 102 ...

Page 103: ...Parent topic Starting a Scan Related topics Selecting Epson Scan Settings 103 ...

Page 104: ...images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source f...

Page 105: ...Note Epson Scan may start in a mode other than Home Mode when you first access it Parent topic Starting a Scan 105 ...

Page 106: ...an quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Professional Mode You can manually customize all available settings an...

Page 107: ...omatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting You see this window 107 ...

Page 108: ...atches your original 3 Select the Document Source setting indicating where you placed your original To scan a 2 sided document in the ADF select ADF Double sided Note If you are using the ADF remove any documents from the scanner glass 108 ...

Page 109: ... of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Available Document Source Settings Office Mode Selecting a Scan Area Office Mode A...

Page 110: ...opic Scanning in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas You can also use the scan area to select specific Image Adjustments settings for a scanned image Just ...

Page 111: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 111 ...

Page 112: ...can Otherwise only the area inside the currently selected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Note Sel...

Page 113: ...s and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Home Mode When you scan in Home Mode Epson Scan automatically s...

Page 114: ...2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 114 ...

Page 115: ...re making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning progr...

Page 116: ...re selecting the settings 1 Do one of the following to select your scan area in the Preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 116 ...

Page 117: ...a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 117 ...

Page 118: ...ee icon 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Home Mode Available Image Adjustments Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Doc...

Page 119: ...t are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help cr...

Page 120: ...d drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the size of the scanned file The marquee only indicates the area of the image that will be scanned 120 ...

Page 121: ...or your custom scan size Parent topic Scanning in Home Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Prof...

Page 122: ...122 ...

Page 123: ...desired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scanned image area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Target ...

Page 124: ...d Selects the Automatic Document Feeder as the location where the originals are placed on your product for single sided scanning ADF Double sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Parent topic Scanning in Professional Mode Available Image Types Professional Mode You can select these Image Type options in E...

Page 125: ...elect specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview mode is Normal mode To use Thumbnail Preview mode instead select the Thumbnail checkbox beneath the Preview button if available then click the Preview button to preview your image again 1 Do one of the following to sele...

Page 126: ...scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 126 ...

Page 127: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 127 ...

Page 128: ...will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Note Not all adjustment settings may be available depending on the Image Type setting Click the image adjustment icon to access addition...

Page 129: ... can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settin...

Page 130: ...n size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you need to rotate the orientation of the target siz...

Page 131: ...d drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the size of the scanned file The marquee only indicates the area of the image that will be scanned 131 ...

Page 132: ...size click Save and click OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or Mac OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter 132 ...

Page 133: ...c Selecting Epson Scan Settings Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using Epson Scan s Target Size setting...

Page 134: ...ur scan file on the File Save Settings window You can also select various optional settings that control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 134 ...

Page 135: ...Optional Settings Parent topic Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the co...

Page 136: ...format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture With Mac OS X 10 6 10 7 10 8 you can scan with your product using an image editing application such as Image Capture Note With Mac OS X 10 6 10 7 or 10 8 in addition to scanning with Image Capture you can...

Page 137: ...Mode setting indicating where you placed your original if available Select any other scan settings as necessary 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan 137 ...

Page 138: ...nly in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Parent topic Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture Scanning Special Projects Your product s scanning software offers various options to...

Page 139: ... Preview your image 6 When you finish selecting all your settings click Scan You see the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 139 ...

Page 140: ... the icons that appear on the bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original an...

Page 141: ...he scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If the file was save...

Page 142: ... 7 or 10 8 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian down...

Page 143: ...ect Scanner window select your product and click OK Note Do not select a WIA option for your product it will not work correctly You see the scan settings window 6 Select your scan settings 7 Click Preview and adjust the area you want to scan if necessary 8 Click Scan Note To scan a multi page document select settings in the Multi Page Scanning section and click Scan for each page 9 When you are fi...

Page 144: ...uch as Image Capture Scan and save your document in Image Capture then open ABBYY FineReader open the Get Images From pop up menu and select File Select the conversion option you want to use then select your scanned file and follow the instructions on the screen Note With Mac OS X 10 6 10 7 or 10 8 in addition to scanning with Image Capture you can download and install Epson Scan scanning software...

Page 145: ...nguage setting 5 Select the type of document you are going to scan Epson Scan starts in the last scan mode you used 6 Select your scan settings and click Scan Your document is scanned and you see the Epson Scan window while your document is converted to editable text 7 Click Close to close the Epson Scan window and Preview window if necessary 145 ...

Page 146: ... the Save button The file is saved and then opened in an application associated with the file type you selected if available on your system Parent topic Convert Scanned Documents to Editable Text OCR Related topics Placing Originals on the Product 146 ...

Page 147: ...Telephone or Answering Machine Setting Up Fax Features Setting Up Speed Dial and Group Dial Lists Sending Faxes Receiving Faxes Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional pho...

Page 148: ... Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment DSL connection 148 ...

Page 149: ...1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection one phone number 149 ...

Page 150: ...1 ISDN wall jack 2 Terminal adapter or ISDN router ISDN connection two phone numbers 150 ...

Page 151: ...1 ISDN wall jack 2 Terminal adapter or ISDN router 151 ...

Page 152: ...2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 152 ...

Page 153: ...must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Setting Up Fax Features Before faxing with your product set up your fax header and select the fax features you want to use Note If you leave your product unplu...

Page 154: ...ng Default Fax Settings Fax Send Options Fax Receive Options Fax Communications Options Fax Report Options Restore Default Settings Options Parent topic Setting Up Fax Features Related tasks Setting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility Mac OS X Selecting Your Country or Region Before faxing select the country or region in which you are using y...

Page 155: ...restore the fax settings to the default settings Parent topic Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 1 Press the home button if necessary 2 Press the arrow buttons to select Setup then press OK 3 Press the arrow buttons to sel...

Page 156: ... number buttons on the control panel to enter the current date then press OK 7 Select the time format you want to use then press OK 8 Use the number buttons on the control panel to enter the current time select AM or PM if you selected a 12 hour time format then press OK 9 Select Daylight Saving Time then press OK 156 ...

Page 157: ...your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets the clock back one hour Parent topic Setting Up Fax Features Using the Product Control Panel Entering Fax Header Information Before faxing add your sender name and fax number to the fax header to identify the source of the faxes you send 1 Press the home button if necessary 2 Press the arrow butt...

Page 158: ...on the control panel to enter your fax number up to 20 characters You do not need to use dashes 11 Press the OK button to return to the Header menu 12 Press the home button to exit Parent topic Setting Up Fax Features Using the Product Control Panel Entering Numbers and Characters for Faxing Follow these guidelines to enter numbers and characters for setting up your fax settings You can use the LC...

Page 159: ...To delete characters select the back arrow and press OK When you finish entering characters select Done and press OK Parent topic Setting Up Fax Features Using the Product Control Panel Selecting Fax Send and Receive Settings You can select the paper source fax quality and other settings for incoming and outgoing faxes 1 Press the home button if necessary 2 Press the left or right arrow button to ...

Page 160: ...ng Up Fax Features Using the Product Control Panel Related references Fax Send Options Fax Receive Options Selecting Fax Communication Settings You can customize how your product sends and receives faxes over your phone line 1 Press the home button if necessary 2 Press the arrow buttons to select Fax Settings then press OK You see this screen 160 ...

Page 161: ...cations Options Printing Fax Reports You can run a variety of reports on your fax transmissions and print your speed and group dial lists Note You can also select to print a report automatically after a fax is sent by selecting Setup then selecting Fax Settings Send Settings Last Transmission Report 1 Make sure you loaded letter size or larger paper in your product 2 Press the home button if neces...

Page 162: ...ss the down arrow 5 Press the arrow buttons to select Fax Report then press OK You see this screen 6 Select one of the available reports then press OK 7 Press either of the buttons to print the report Parent topic Setting Up Fax Features Using the Product Control Panel 162 ...

Page 163: ...p then press OK 3 Press the arrow buttons to select Restore Default Settings then press OK You see this screen 4 Select one of the available options then press OK You see a confirmation screen 5 Select Yes or No then press OK Parent topic Setting Up Fax Features Using the Product Control Panel Related references Restore Default Settings Options Fax Send Options Set the Send Settings options you wa...

Page 164: ...ginals placed in the ADF On Last Transmission On Error Prints a report on the last transmitted fax only if a fax Report error occurs default setting On Send Prints a report on the last transmitted fax after every fax you send Off Does not print a report on the last transmitted fax after you send a fax Parent topic Setting Up Fax Features Using the Product Control Panel Fax Receive Options Set the ...

Page 165: ... Fax Features Using the Product Control Panel Fax Communications Options Set the communication options you want to use for faxing over your phone line Setting Options Description DRD All If you are using a Distinctive Ring Service on your phone line your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each If you use this ...

Page 166: ... dials the phone number you enter to send a fax when the product detects a dial tone on the line Off Turns off automatic dial tone detection This is necessary if you connected your product to a phone line on a Private Branch Exchange PBX or Terminal Adapter TA system Header Fax Header Lets you set up the header information for outgoing faxes Your Phone Number Parent topic Setting Up Fax Features U...

Page 167: ...group dial list header and fax log Wi Fi Network Settings Restores all of the default network settings Reset All Except Network Fax Settings Restores all of the default settings on the control panel except for the network and fax settings All Settings Restores all of the default settings on the control panel Parent topic Setting Up Fax Features Using the Product Control Panel Setting Up Fax Featur...

Page 168: ...3 Select Fax Settings for Printer Select your product if prompted You see this window 168 ...

Page 169: ...ting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility Mac OS X You can set up your fax header and select your fax settings using the FAX Utility for Mac OS X 1 Do one of the following Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select the FAX option for your product and select Options Su...

Page 170: ...n the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Speed Dial and Group Dial Lists You can set up a speed dial list of fax numbers so you can quickly select them for faxing You can also set up a ...

Page 171: ...your product Creating Speed Dial List Entries Printing Your Speed Dial List Creating Group Dial List Entries Printing Your Group Dial List Parent topic Setting Up Speed Dial and Group Dial Lists Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility Mac OS X Creating Speed Dial List Entries You can create a speed dial l...

Page 172: ... the left or right arrow button to select Fax then press OK 3 Press the Contacts button 4 Select Edit Contacts then press OK You see this screen 5 Select Speed Dial Setup then press OK You see this screen 172 ...

Page 173: ...meric buttons on the control panel to enter the fax number You can enter up to 64 characters 8 Press the OK button You see this screen 9 Use the keypad to enter a name for the speed dial entry You can enter up to 30 characters 10 Select Done then press OK You return to the Edit Contacts screen 173 ...

Page 174: ...elect the entry press OK and confirm the deletion Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel Printing Your Speed Dial List You can print your speed dial list for easy reference 1 Make sure you loaded letter size or larger paper in your product 2 Press the home button if necessary 3 Press the left or right arrow button to select Fax then press OK 4 Press the down...

Page 175: ...ist then press OK 7 Press either of the buttons to print the report Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel Creating Group Dial List Entries You can create a group dial list after creating a speed dial list Each group dial list can include up to 30 fax numbers 175 ...

Page 176: ... the left or right arrow button to select Fax then press OK 3 Press the Contacts button 4 Select Edit Contacts then press OK 5 Select Group Dial Setup then press OK 6 Select Create then press OK 7 Select the number you want to use for the group dial entry you are adding and press the OK button You see this screen 176 ...

Page 177: ...n 13 Do the following as necessary To create additional entries select Group Dial Setup and repeat the steps above To edit an existing entry select Edit select the entry and change the information To delete an entry select Delete select the entry press OK and confirm the deletion Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel Printing Your Group Dial List You can pr...

Page 178: ...ress the down arrow 5 Press the arrow buttons to select Fax Report then press OK You see this screen 6 Select Group Dial List then press OK 7 Press either of the buttons to print the report Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel 178 ...

Page 179: ...Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 8 Navigate to the Start screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted You see t...

Page 180: ...4 Select Speed Dial Group Dial List You see this window 180 ...

Page 181: ...g the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility Mac OS X You can set up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Mac OS X 10 6 10...

Page 182: ...3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window 182 ...

Page 183: ...ou are finished click the icon to save the entries to your product s memory Parent topic Setting Up Speed Dial and Group Dial Lists Related topics Setting Up Speed Group Dial Lists Using the Product Control Panel Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Util...

Page 184: ...fax number You can enter up to 64 characters Press the Redial Pause button to redial the last dialed fax number 5 If you need to change any fax settings press the down arrow select Send Settings press OK and select your settings 6 Press either of the buttons Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white To cancel faxing press the Sto...

Page 185: ... From Speed or Group Dial Lists You can send a fax from your product control panel by selecting a speed dial or group dial entry from the list 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Press the left or right arrow button to select Fax then press OK 4 Press the Contacts button 5 Select the speed dial or group dial entry you want to use then press OK 6 I...

Page 186: ...communication problem your product displays a redialing message and will redial the number in a few minutes Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Setting Up Speed Group Dial Lists Using the Product Control Panel Dialing Fax Numbers from a Connected Telephone If you have connected a telephone ...

Page 187: ...t in black and white To cancel faxing press the Stop Reset button Your product scans your original and prompts you to place additional pages if necessary 7 Hang up the telephone After scanning your originals your product sends the fax Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Broadcasting a Fax Y...

Page 188: ... select a speed or group dial entry 6 Repeat the step above to add additional fax recipients if necessary 7 When you have finished selecting your recipients press OK 8 If you need to change any fax settings scroll down and select your settings 9 Press the B W button If prompted select where you placed your document ADF or scanner glass Note To cancel faxing press Stop Reset Your product scans your...

Page 189: ... Fine Provides best scan resolution and print quality for faxes of small print and line art Photo Provides best scan resolution and print quality for faxed photos Contrast Various levels Adjusts the contrast for faxes negative settings make faxes lighter and positive settings make faxes darker 2 Sided Faxing Off Lets you fax 2 sided originals placed in the ADF On Parent topic Sending Faxes from th...

Page 190: ...nces or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print If you re faxing for the first time you see a window like this one 190 ...

Page 191: ... For detailed instructions on using the Epson FAX Utility click Help 8 If you added a cover sheet to your fax select a cover sheet style enter your subject and comment information then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac OS X You can send a fax from a Mac OS X printing program using the FAX Utility You can fax up to 100 pa...

Page 192: ...e your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu You see this window 192 ...

Page 193: ... recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu You see this window 193 ...

Page 194: ...fax reception to Auto Answer mode If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax Make sure to load paper in your product and select your fax settings before receiving a fa...

Page 195: ... a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later If a telephone is connected and you use it to answer a call that turns out to be a fax wait until the product s LCD screen displays a message that a connection has been made before hanging up Parent topic Receiving Faxes Related references Fax Receive Options Fax ...

Page 196: ...ctive as you receive the fax transmission 3 Follow the instructions on the screen to receive the fax When fax transmission is finished you see the previous LCD screen 4 Press the OK button to print the fax 5 Hang up the phone Parent topic Receiving Faxes Related references Fax Receive Options 196 ...

Page 197: ... the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory card access light flashes and then stays lit Caution Do not remove a memory card or turn off your product while the memory card ...

Page 198: ...Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro MagicGate Memory Stick Duo SDXC SDHC SD miniSDHC miniSD microSDXC microSDHC microSD Parent topic Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications File format JPEG with the Exif version 2 3 standard Image size 80 80 pixels to 9200 9200 pixels Nu...

Page 199: ...er using a USB cable do one of the following Windows Open the My Computer Computer or Windows Explorer utility Then right click the name of your memory card listed as a removable disk and select Eject Mac OS X Drag the removable disk icon for your memory card from the desktop into the trash 3 Pull the memory card straight out of its slot Parent topic Inserting a Memory Card Printing from a Memory ...

Page 200: ... Print Settings for Photos Displayed on the LCD Screen Print Setting Options Photo Mode Parent topic Printing from a Memory Card Viewing and Printing Individual Photos You can select individual photos for printing as you view them on the LCD screen 1 Press the home button if necessary 2 Select More Functions then press OK 3 Select Print Photos then press OK 4 Press the left or right arrow button t...

Page 201: ...reen to crop your image To view additional photos and select others for printing press the arrow buttons and repeat the selections above 7 When you are ready to print press the Color button Note To cancel printing press Stop Reset Parent topic Viewing and Printing Photos Related references Photo Adjustment Options Print Setting Options Photo Mode Printing All Photos You can quickly select all of t...

Page 202: ...ton Note To cancel printing press Stop Reset Parent topic Viewing and Printing Photos Related references Photo Adjustment Options Print Setting Options Photo Mode Printing Photos by Date You can select photos for printing based on the date the photos were taken 1 Press the home button if necessary 2 Select More Functions then press OK 3 Select Print Photos then press OK You see a screen like this ...

Page 203: ...elect by Date then press OK You see a screen like this 6 Press the right arrow to select any date shown then press OK 7 Select or to set the number of copies you want of each photo then press OK 8 Press the down arrow and choose the print settings for all of your photos 203 ...

Page 204: ...essary options To crop the photo select to move the yellow crop area inward or to move the crop area outward To move the crop area press the arrow buttons To rotate the image press the home button To check the cropped image press OK Parent topic Viewing and Printing Photos Modifying Photos Displayed on the LCD Screen You can modify the quality and appearance of photos displayed on the LCD screen T...

Page 205: ... press the Stop Reset button 4 When you finish selecting settings press the back button Parent topic Viewing and Printing Photos Related references Photo Adjustment Options Photo Adjustment Options Select the Photo Adjustment options you want to use when viewing and printing photos displayed on the LCD screen 205 ...

Page 206: ...ly fixes the red eye effect in photos On Current Off All photos On All photos Filter Sepia Applies a sepia tone filter to the viewed or printed photo does not alter the photo data B W Applies a black and white filter to the viewed or printed photo does not alter the photo data Brightness Various settings Adjust individual qualities in your photo Contrast Sharpness Saturation Note Fix Photo uses a ...

Page 207: ...tting Note To clear any previously used settings press the Stop Reset button 5 When you finish selecting settings press the back button Parent topic Viewing and Printing Photos Related references Print Setting Options Photo Mode Print Setting Options Photo Mode Select the Print Settings you want to use when printing photos displayed on the LCD screen Print settings Available options Description Pa...

Page 208: ... Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints you may see some white border Date Various date formats Prints the date the photo was taken on the photo in the format you select Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Bidirectional On Prints at normal speed Off Slows...

Page 209: ... the paper you loaded then press OK 7 Depending on the layout you selected you may see this screen If you see the screen above do one of the following To allow your product to place the photos in the layout automatically select Automatic layout To place photos in the layout manually select Place photos manually and follow the instructions displayed on the screen 209 ...

Page 210: ...from a Memory Card Related references Photo Adjustment Options Print Setting Options Photo Mode Photo Layout Options Select the layout you want to use when printing your photos in a layout Picture Package Prints one photo in multiple sizes on one sheet 2 up 4 up 8 up or 20 up Print 2 4 8 or 20 photos on one sheet Upper or Lower Print one photo in the upper or lower half of the sheet Photo ID Print...

Page 211: ...y card or turn off your product while the memory card access light is flashing or you may lose data from the memory card 1 Press the home button if necessary 2 Select Setup then press OK 3 Select File Sharing Setup then press OK 4 Select your connection type Parent topic Transferring Photos on a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from...

Page 212: ...drive icon on your desktop or select Computer from the Go menu select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name then select the MEMORYCARD icon 4 Select the folder that contains your photos 5 Drag the photos you want to transfer to the desired folder on your computer or on your memory card Note Your product s LCD screen does not update to d...

Page 213: ... camera manual to see if it is compatible Note Your photos must be in JPG format and sized from 80 80 to 9200 9200 pixels Epson cannot guarantee the compatibility of your camera Some combinations of paper type size and layout may not be supported depending on your camera and the product settings Selecting Print Settings for Printing From a Camera Connecting and Printing From a Camera Parent topic ...

Page 214: ... Print Settings Camera Photo Adjustments Camera Parent topic Printing from a Camera Connected to Your Product Print Settings Camera Select the Print Settings options you want to use when printing photos from your camera Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type Various paper types Indicates the type of paper y...

Page 215: ...ty for special prints Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints you may see some white border Date On Off Prints the date the photo was taken on the photo Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automati...

Page 216: ...ies a sepia tone filter to the viewed or printed photo does not alter the photo data B W Applies a black and white filter to the viewed or printed photo does not alter the photo data Brightness Various settings Adjust individual qualities in your photo Contrast Sharpness Saturation Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to wor...

Page 217: ...to the USB port on the front of your product Note You cannot use the USB port to transfer images from your camera to your computer 4 Turn on your camera You see this screen 5 Follow the instructions that came with your camera to select and print your photos When you finish printing turn off your camera and disconnect it from the product 217 ...

Page 218: ... File Specifications You can print external device files that meet these specifications File format JPEG with the Exif version 2 3 standard Image size 80 80 pixels to 9200 9200 pixels Number of files Up to 9990 Parent topic Viewing or Printing from a USB Flash Drive or External Device Connecting and Using a USB Flash Drive or External Device Before you connect your thumb drive or device make sure ...

Page 219: ...ewing or Printing from a USB Flash Drive or External Device Related topics Loading Paper Viewing and Printing Photos Charging a USB Device Using Your Product You can charge your cell phone music player or other portable device by connecting it to the product All you need is a user supplied USB cable that is designed to work with your device Caution Make sure your portable device complies with USB ...

Page 220: ...to sleep mode Note You cannot use the USB port to transfer images from your device to your computer If you want to transfer images use the memory card slots instead Disconnect your portable device before inserting a memory card Parent topic Using an External Device with Your Product 220 ...

Page 221: ...und 1 Load plain paper in one of these sizes Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 2 Insert a memory card into your product s memory card slot 3 Press the home button if necessary 4 Select More Functions then press OK 5 Select Print Ruled Papers then press OK You see this screen 6 Press the arrow buttons and select one of the Watermark options with or without lines then ...

Page 222: ...use To rotate the layout press the down arrow 10 When you re ready press OK You see a message asking you to load paper 11 Press OK 12 To print more than one sheet press or to select the number up to 99 13 When you are ready to print press one of the buttons Note To cancel printing select Stop Reset Parent topic Printing Personalized Projects Related topics Loading Paper Printing Lined Paper and Gr...

Page 223: ...ress OK You see this screen 5 Select one of the options shown on the screen 6 Select your paper size 7 When you see a message asking you to load paper select Proceed press OK 8 To print more than one sheet press or to select the number up to 99 9 When you are ready to print press one of the buttons Note To cancel printing press Stop Reset Parent topic Printing Personalized Projects Related topics ...

Page 224: ...formation Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your printer and its software will let you know when an ink cartridge is low or expended or w...

Page 225: ...t topic Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status With Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status double click the product icon in the Windows taskbar then click Details You see this window ...

Page 226: ...rtridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 226 ...

Page 227: ...lect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge and Maintenance Box Status 227 ...

Page 228: ... 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see this window 228 ...

Page 229: ...ote We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print settings paper type frequency of use and temperatur...

Page 230: ... are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced then press OK and follow the instructions on the screen If you ...

Page 231: ...ing If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it 231 ...

Page 232: ...ge from the package Caution Do not remove any labels or seals or ink will leak Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Remove only the yellow tape 232 ...

Page 233: ...t down until it clicks into place 9 Lower the scanner unit to begin ink priming Caution If you see a message that an ink cartridge is installed incorrectly lift up the scanner unit open the cartridge cover and press the ink cartridge down until it clicks into place Then close the cartridge cover and lower the scanner unit 233 ...

Page 234: ... continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing Note You cannot print with expended color ink cartridges using your product s control panel Printing With Expended Color Cartridges Windows Printing With Expended Color Cartridges Mac OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing With Expend...

Page 235: ...f printing stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink click the Delete icon or button to cancel your print job Note If the message screen appears on another computer on a network you may nee...

Page 236: ...plication 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink 236 ...

Page 237: ...using the remaining black ink Note If you disable this feature it remains disabled until you reinstall the black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Caution Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance b...

Page 238: ... tilt the used maintenance box or take it apart Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 238 ...

Page 239: ...enance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all the way in 7 Reattach the duplexer rear cover 239 ...

Page 240: ...Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 240 ...

Page 241: ...te You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles Using the Product Touch Panel Checking the Nozzl...

Page 242: ...ou see this screen 5 Select Nozzle Check You see this screen 6 Press one of the buttons The nozzle pattern prints 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 242 ...

Page 243: ...en try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your...

Page 244: ...plies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 3 Select Nozzle Check You see a window like this 4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean 244 ...

Page 245: ...leaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Touch Panel Cleaning the Print Head Using a Computer Utility Parent topic ...

Page 246: ...nel on your product 1 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes 2 Press the home button if necessary 3 Select Setup then press OK 4 Select Maintenance then press OK You see this screen 5 Select Head Cleaning then press OK You see this screen 246 ...

Page 247: ...the buttons to confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Cleaning...

Page 248: ...references Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Head Cleaning You see one of these windows 248 ...

Page 249: ...aning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 249 ...

Page 250: ...c Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Touch Panel Aligning ...

Page 251: ...ssette or in cassette 1 if your product has two cassettes 2 Press the home button if necessary 3 Select Setup then press OK 4 Select Maintenance then press OK You see this screen 5 Select Print Head Alignment then press OK You see this screen 251 ...

Page 252: ...indows computer or Mac 1 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes 2 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open...

Page 253: ...the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink 1 Load a few sheets...

Page 254: ...ke a copy but without placing a document on the scanner glass 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related topics Copying 254 ...

Page 255: ...l or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the paper cassette s using a soft brush 6 Clean the scanner glass and the glass area on the left with a soft lint free cloth mic...

Page 256: ...ar on the printout or in scanned images carefully clean the scanner glass on the left 7 Open the ADF cover and use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF 256 ...

Page 257: ...he product placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing 1 Turn off the product 2 Remove all the paper from the product 3 Unplug the power cable 4 Disconnect any connected cables 5 Close the rear paper feed slot and output tray 6 Place the product...

Page 258: ...vel during transportation If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Alignment Print Head Cleaning 258 ...

Page 259: ...en to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads With Windows your printer software automatically checks...

Page 260: ...t For details see your Epson for support documentation Communication error Make sure the computer is connected to your product and your software is Check if a PC is installed correctly connected The maintenance box is Make sure you have a new maintenance box so you can replace it before the nearing the end of its end of its service life service life The maintenance box is You must replace the main...

Page 261: ... a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life The Epson Status Monitor your LCD or lights on the control panel will advise you when these parts need replacing If this happens during the standard warranty of the product the exchange of the product or replacement of the pads is covered under the standard warranty I...

Page 262: ...The nozzle check pattern is printed 8 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected 262 ...

Page 263: ...pson Parent topic Solving Problems Related concepts Print Head Alignment Print Head Cleaning When to Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all 1 Press the home button if nec...

Page 264: ...e sections if you have problems while setting up your product Noise After Ink Installation Software Installation Problems Parent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink try these solutions The first time you install ink cartridges the product must prime its print head Wait until priming finishes before you turn off the product o...

Page 265: ...olving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and ...

Page 266: ... password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Parent topic Solving Network Problems Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify connection using your product control panel If necessa...

Page 267: ...to your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following Make sure the Ethernet cable is securely connected to your product and to yo...

Page 268: ...Applications folder click Epson Software and click EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network You may need to disable the firewall and any anti virus software on your wireless router or access point Note Wi...

Page 269: ... Solving Copying Problems Check these solutions if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean t...

Page 270: ... Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions If paper does not feed for printing remove it from the rear feed slot or cassette Reload it against the right side then adjust the edge guides Make sure the paper stack is not above the tab on the edge guides inside the cassette If multiple pages feed at once remove ...

Page 271: ...he paper Parent topic Solving Paper Problems Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product follow the steps below to clear the jam 1 Cancel the print job if necessary 2 Remove any jammed paper from the rear paper feed slot 3 Lift the scanner unit 271 ...

Page 272: ...Caution Do not touch the flat white cable inside the printer Do not lift the scanner unit while the document cover is open 4 Remove any paper inside including torn pieces 272 ...

Page 273: ...er jam message check the other paper jam solutions Parent topic Solving Paper Problems Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps below to clear the jam 1 Cancel the print job if necessary 2 Pull out the paper cassette then carefully remove any jammed paper 273 ...

Page 274: ...cannot pull out the cassette turn the product off unplug it and disconnect any cables Then carefully stand the product on its side and remove the cassette 3 Carefully remove any paper jammed inside the product 274 ...

Page 275: ...e a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer rear cover follow the steps below to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and remove the duplexer rear cover 275 ...

Page 276: ...3 Carefully remove any jammed paper 4 Remove any jammed paper from the duplexer 276 ...

Page 277: ...5 Open the duplexer 277 ...

Page 278: ...6 Carefully remove any jammed paper stuck inside 7 Reattach the duplexer 278 ...

Page 279: ...r paper jam solutions Parent topic Solving Paper Problems Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps below to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Open the ADF cover 279 ...

Page 280: ...Caution Make sure you open the ADF cover before removing any jammed pages Otherwise the product may be damaged 4 Carefully remove any jammed pages 5 Close the ADF cover then open the document cover 280 ...

Page 281: ...6 Carefully remove any jammed pages in the direction shown 281 ...

Page 282: ...7 Close the document cover 8 Raise the ADF input tray 9 Carefully remove any jammed pages 10 Lower the ADF input tray to its original position 282 ...

Page 283: ...set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printi...

Page 284: ...t your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hard...

Page 285: ...r should be beneath the cutout in the product case allowing access to the cartridges Note If the print head is not in the ink cartridge replacement position follow the instructions on replacing an ink cartridge in this manual to move it 2 Remove and reinsert the ink cartridge you replaced making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps Parent topic ...

Page 286: ... high speed settings in your product software Select a lower print quality setting Windows Click the Maintenance tab select Extended Settings and select the following settings High Speed Copies Always spool RAW datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac O...

Page 287: ...int Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac OS X Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settin...

Page 288: ...n in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints try these solutions Make sure you are printing on a compatible borderless paper t...

Page 289: ...Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes...

Page 290: ...cting Additional Layout and Print Options Windows Selecting Print Layout Options Mac OS X Slanted Printout If your printouts are slanted try these solutions Slide the edge guides against the edges of the paper Select a higher print quality setting in your printer software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Con...

Page 291: ... may need to replace the ink cartridges Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Additional Layout and Print Options Windows Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded incorrectly in your produ...

Page 292: ...te properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related references Double sided Printing Options and Adjustments Mac OS X Related tasks Selecting Basic Print Settings Windows Selecting Basi...

Page 293: ...OS X Cleaning the Paper Path Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head...

Page 294: ... print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson ink and paper Parent topic Solving Print Quality Problems R...

Page 295: ...ownload and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Scanning Problems Related concepts W...

Page 296: ...wnload and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Scanning Problems Related tasks Start...

Page 297: ...pears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Caution Do not spray glass cleaner directly on the scanner glass Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lin...

Page 298: ...setting Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems Image is Too Dark If your sc...

Page 299: ...ated topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer d...

Page 300: ...e sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Conne...

Page 301: ...ocol phone line keep in mind that fax machines are designed to work over analog phone lines Epson cannot guarantee that fax transmission will work when using VoIP If your phone line includes voice mail answering services calls or faxes may be inadvertently received by your voice mail service Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Receiving Fa...

Page 302: ...m a memory card inserted in your product try these solutions Make sure your memory card is compatible with the product Make sure the files on your memory card are in the correct format If you have too many photos on your memory card you may not see all the photos you expect or may be prompted to select a group of photos by date Reduce the number of photos on your card or select one group of photos...

Page 303: ...t topic Solving Memory Card Problems When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software Mac OS X Parent topic Solving Problems Uninstalling Product Software Windows You can uninstall and then re install your pro...

Page 304: ...dd or Remove Programs Select Epson Event Manager and click Change Remove 5 Do one of the following to uninstall Epson Scan then follow any on screen instructions Windows 8 Select EPSON Scan and click Uninstall Change Windows 7 or Windows Vista Select EPSON Scan and click Uninstall Change Windows XP Select EPSON Scan and click Change Remove 6 Restart your computer then see the Start Here sheet to r...

Page 305: ...Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at www epson com support U S or www epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a ...

Page 306: ...otice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 306 ...

Page 307: ...eder ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Memory Card Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your p...

Page 308: ... at www epson com support U S or www epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Printing Specifications Paper path WF 3520 Paper cassette front entry WF 3530 Paper cassettes front entry Rear paper feed slot top entry Capacity 1 08 inches 27 5 mm stack thickness for paper cassette Approximately 250 sheets at 17 lb 64 g ...

Page 309: ...m Light source LED Note Scanning area may be restricted if resolution setting is too large Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter legal or A4 size Paper type Plain paper Paper weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Stack thickness 0 12 inch 3 mm Approxima...

Page 310: ... dial group dial numbers Up to 100 combined Page memory Up to 180 ITU T No 1 chart Redial 2 times with 1 minute interval Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson...

Page 311: ...ide 4 7 1 inches 102 181 mm Paper types Plain paper and paper distributed by Epson Thickness 0 003 inch 0 08 mm to 0 004 inch 0 11 mm Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decl...

Page 312: ...Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum Envelopes 312 ...

Page 313: ...the package has expired Temperature Storage 4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Ink freezes at 10 4 ºF 12 ºC Ink thaws and is usable after 3 hours at 77 ºF 25 ºC Note For best printing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Dimension Specifications Height Stored and printing 9 6 inches 243 mm Width Stored and printing 17 ...

Page 314: ...ic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 ºF 10 to 35 ºC Storage 4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Humidity Operating 20 to 80 RH non condensing Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage N...

Page 315: ...d Blu ray CD ROM CD R 700MB drives DVD ROM DVD R 4 7GB CD RW DVD RW DVD R DVD RW and Blu ray Discs are not supported Magneto optical drive 1 3GB Hard disk and USB flash 2TB drives Formatted in FAT FAT32 or exFAT Parent topic Technical Specifications Memory Card Specifications Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it 315 ...

Page 316: ...t DCF DCF Design rule for Camera File system version 1 0 or 2 0 compliant Voltage requirements 3 3 V Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WPA PSK TKIP AES WPA2 compliant WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode Ad hoc mode Ethernet standard IEEE802 3i u IEEE802 3az 316 ...

Page 317: ...rms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cau...

Page 318: ...provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should n...

Page 319: ...ler The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other i...

Page 320: ...terfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Industry Canada technical specifications 2 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may con...

Page 321: ...nter product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com 5 The license terms of each open source software program are described in OSS pdf on your Printer Software CD 6 The list of open source software programs which this printer product includes are as fo...

Page 322: ...ct includes the open source software program busybox 1 17 4 which apply the Berkeley Software Distribution License BSD Program Sun RPC License This printer product includes the open source software program busybox 1 17 4 which apply the Sun RPC License Sun RPC Program ncftp license This printer product includes the open source software program ncftp 3 2 4 which applies the terms and conditions pro...

Page 323: ...n purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson...

Page 324: ...d that I the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND E...

Page 325: ...mes for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2013 Epson America Inc 4 13 CPD 37228R1 Parent topic Copyright Notice 325...

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