Epson WF-R8590, User Manual

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Paper Feeding Problems
Paper Jam Problems in the Front Cover (A)
Paper Jam Problems in the Rear Paper Feed Slot (B1)
Paper Jam Problems in the Front Paper Feed Slot (B2)
Paper Jam Problems in the Cassette (C1/C2/C3/C4)
Paper Jam Problems in the Rear Cover 1 (D1)
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit
Document Jams in the Automatic Document Feeder (F)
Paper Ejection Problems
Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust
the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the
cassette or rear feed slot.
• Be sure to insert the paper cassette all the way into your product.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• Make sure the ink cases are closed.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• Make sure the paper size and paper type settings are correct for the paper source.
• Load and eject paper without printing to clean the paper path.
• If paper does not feed correctly after replacing the maintenance rollers, make sure you installed the
maintenance rollers correctly.
• If you installed an optional paper cassette unit, be sure to enable the cassette unit in the printing
software.
• If your product pauses during printing, make sure the front cover is closed.
• The maintenance rollers may be at the end of their service life. Check the maintenance roller status
and replace them if necessary.
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