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Epson WF-2930, User Manual

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Epson WF-2930 User Manual Download Page 299

299

Related tasks

Cleaning Your Product

Received Fax is Not Printed

If a received fax is not printed, try these solutions:

• Make sure the product is free of errors. The product cannot print received faxes if an error has

occurred with the product, such as a paper jam.

• If the product has been set to save received faxes in the product's memory or inbox, received faxes

are not automatically printed. Check the

Receive Settings

options on the product control panel and

change them, if necessary.

Parent topic:

Solving Faxing Problems

Related references

Receive Settings - Fax

Uninstall Your Product Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.

Uninstalling Product Software - Windows
Uninstalling Product Software - Mac

Parent topic:

Solving Problems

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.

1.

Turn off the product.

2.

Disconnect any interface cables.

3.

Do one of the following:

•

Windows 11

: Click

, then search for

Settings

and select it. Select

Apps

or

System

>

Apps &

features

. Then select the program you want to uninstall and select

Uninstall

.

•

Windows 10

: Click

and select

(Settings) >

Apps

or

System

>

Apps & features

. Then

select the program you want to uninstall and select

Uninstall

.

•

Windows 8.x

: Navigate to the

Apps

screen and select

Control Panel

>

Programs

>

Programs

and Features

. Select the uninstall option for your Epson product, then select

Uninstall/Change

.

Summary of Contents for WF-2930

Page 1: ...WF 2930 User s Guide ...

Page 2: ......

Page 3: ...e Date and Time 23 Changing LCD Screen Language 24 Adjusting Control Panel Sounds 25 Preventing PC Connection via USB 25 Using Power Saving Settings 26 Changing the Sleep Timer Settings 26 Changing the Power Off Timer Settings 27 Using the Epson Smart Panel Mobile App 27 Voice activated Printing 28 Epson Connect Solutions for Smartphones Tablets and More 28 Setting Up Epson Connect Services 29 Usi...

Page 4: ...ccessing the Web Config Utility 49 Changing a USB Connection to a Wi Fi Connection 50 Connecting to a New Wi Fi Router 50 Disabling Wi Fi Features 51 Disabling Wi Fi Direct Simple AP Mode 52 Loading Paper 53 Loading Paper in the Rear Paper Feeder 53 Paper Loading Capacity 57 Double sided Printing Capacity 59 Borderless Paper Type Compatibility 60 Compatible Epson Papers 61 Paper or Media Type Sett...

Page 5: ...tions and Additional Settings Windows 88 Header Footer Settings Windows 89 Selecting a Printing Preset Windows 90 Selecting Extended Settings Windows 91 Extended Settings Windows 93 Printing Your Document or Photo Windows 94 Checking Print Status Windows 96 Locking Printer Settings Windows 97 Locked Setting Options 98 Selecting Default Print Settings Windows 100 Changing the Language of the Printe...

Page 6: ...a Scan 123 Starting a Scan Using the Product Control Panel 123 Setting Up a WSD Port Windows 7 Windows Vista 124 Starting a Scan Using Epson ScanSmart 125 Starting a Scan Using the Epson Scan 2 Icon 126 Starting a Scan from a Scanning Program 129 Starting a Scan from a Smartphone or Tablet 131 Scanning a Document in Epson ScanSmart 131 Saving a Scan 134 Attaching a Scan to Email 135 Sending a Scan...

Page 7: ...ive Settings Fax 168 Report Settings Fax 169 Security Settings Fax 170 Setting Up the Fax Utility Windows 170 Setting Up Fax Features Using the Fax Utility Mac 172 Setting Up Contacts and Contact Groups 173 Setting Up Contacts Using the Product Control Panel 174 Creating a Contact 174 Editing or Deleting a Contact 176 Creating a Contact Group 177 Editing or Deleting a Contact Group 179 Sending Fax...

Page 8: ...ridge and Maintenance Box Part Numbers 204 Removing and Installing Ink Cartridges 205 Printing with Black Ink and Expended Color Cartridges 211 Printing with Expended Color Cartridges Control Panel 211 Printing with Expended Color Cartridges Windows 212 Printing with Expended Color Cartridges Mac 213 Conserving Low Black Ink with Windows 214 Replacing the Maintenance Box 215 Adjusting Print Qualit...

Page 9: ...ation Problems 252 Solving Network Problems 252 Product Cannot Connect to a Wireless Router or Access Point 253 Network Software Cannot Find Product on a Network 254 Product Does Not Appear in Mac Printer Window 256 Wireless Network Connection is Unstable on a Mac 256 Cannot Print Over a Network 256 Cannot Scan Over a Network 258 Solving Copying Problems 259 Product Makes Noise But Nothing Copies ...

Page 10: ...ry or Smeared Printout 281 Faint Printout or Printout Has Gaps 283 Grainy Printout 283 Incorrect Colors 284 Solving Scanning Problems 285 Scanning Software Does Not Operate Correctly 286 Cannot Start Epson Scan 2 286 Scanning is Slow 287 Cannot Save a Scan to a Shared Folder Over a Network 288 Solving Scanned Image Quality Problems 289 Scanned Image Quality Problems 290 Image Consists of a Few Dot...

Page 11: ...ions 303 Windows System Requirements 303 Mac System Requirements 304 Paper Specifications 305 Printable Area Specifications 306 Automatic Document Feeder ADF Specifications 308 Scanning Specifications 308 Fax Specifications 309 Ink Cartridge Specifications 310 Dimension Specifications 311 Electrical Specifications 311 Environmental Specifications 312 Interface Specifications 312 Network Interface ...

Page 12: ...ement 319 Binding Arbitration and Class Waiver 321 Trademarks 324 Copyright Notice 325 libTIFF Software Acknowledgment 326 A Note Concerning Responsible Use of Copyrighted Materials 326 Default Delay Times for Power Management for Epson Products 326 Copyright Attribution 327 ...

Page 13: ...13 WF 2930 User s Guide Welcome to the WF 2930 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...nect Solutions for Smartphones Tablets and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product Product Parts Front and Top Product Parts Inside Product ...

Page 15: ...15 Product Parts Front and Top 1 Automatic Document Feeder ADF cover 2 ADF input tray 3 ADF edge guide 4 ADF document support 5 ADF output tray 1 Rear paper feeder ...

Page 16: ...16 2 Paper support 3 Rear feed edge guides 4 Output tray 5 Paper stopper Parent topic Product Parts Locations Product Parts Inside 1 Document cover 2 Scanner glass ...

Page 17: ...17 3 Control panel 1 Scanner unit support 2 Scanner unit 3 Ink cartridge holder do not remove Parent topic Product Parts Locations ...

Page 18: ... Parent topic Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Adjusting the Control Panel Position Navigating the LCD Screen Status Icon Information Entering Characters on the LCD Screen ...

Page 19: ... Screen Language Adjusting Control Panel Sounds Preventing PC Connection via USB Parent topic Product Basics Control Panel Buttons and Lights 1 power button and light 2 LCD screen 3 help button 4 Arrow buttons and OK button 5 cancel button 6 Keypad 7 C clear button ...

Page 20: ...the position of the control panel to make it easier to access Raise or lower it to the desired angle as shown Parent topic Using the Control Panel Navigating the LCD Screen Follow these guidelines to navigate the LCD screen and adjust your settings To navigate the menus press the arrow buttons to move the highlighted cursor and press the OK button to confirm your selection ...

Page 21: ...to highlight the field and press the OK button to display the on screen keyboard Parent topic Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions Icons Description No Wi Fi connection A Wi Fi network error has occurred or the product is searching for a connection ...

Page 22: ...Control Panel Entering Characters on the LCD Screen 1 Moves the cursor left or right 2 Switches display between uppercase and lowercase letters numbers or symbols 3 Enters a space 4 Deletes the previous character 5 Select when you are done entering your password Parent topic Using the Control Panel Viewing Help Topics You can view troubleshooting or how to topics or animations on the LCD screen at...

Page 23: ...tructions or animations Parent topic Using the Control Panel Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 1 Press the home button if necessary 2 Select Settings Printer Setup Date Time Settings You see a screen like this ...

Page 24: ...ahead one hour When you change from Summer to Winter it sets its clock back one hour 5 Select Date Time 6 Select the date format you want to use 7 Use the numeric keypad to enter the current date Press the OK button when finished 8 Select the time format you want to use 9 Use the numeric keypad to enter the current time Press the OK button when finished 10 Press the home button to exit Parent topi...

Page 25: ...et Mode 4 If you selected Normal Mode or Quiet Mode do the following Select Button Press Press the arrow buttons to decrease or increase the sound Press the OK button when you are done Parent topic Using the Control Panel Preventing PC Connection via USB You can disable access from a USB connected computer This restricts non network access to the product and protects the security of confidential s...

Page 26: ...me period shorter and select other options to save energy and resources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen 1 Press the home button if necessary 2 Select Settings Printer Setup Sleep Timer 3 Use the keypa...

Page 27: ...nd Android app to set up and control your Epson product Epson Smart Panel also lets you check product status Note App features may vary depending on your Epson product 1 Visit epson com connect U S or epson ca connect Canada to learn more about Epson Smart Panel and check the compatibility of your mobile device 2 Download Epson Smart Panel from the Apple App Store or Google Play 3 Do one of the fo...

Page 28: ...s for use with Epson Connect See the link below to activate it from the product control panel 3 Click here for instructions on how to set up your product and voice assistant to use the voice activated printing feature Now you are ready to print with your voice and your Epson product Parent topic Product Basics Related tasks Setting Up Epson Connect Services Using the Epson Smart Panel Mobile App R...

Page 29: ...Basics Setting Up Epson Connect Services If you did not activate your product s email address for use with Epson Connect when you set up your product you can activate it using the product control panel 1 Press the home button if necessary 2 Select Settings Epson Connect Services Register Delete You see a screen like this 3 Press the OK button and follow the on screen instructions to activate your ...

Page 30: ...t s Email Print address Note Go to epsonconnect com and log into your Epson Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using Epson Remote Print With Epson Remote Print software you can print from your laptop or desktop computer...

Page 31: ...n messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the link below 3 Connect your Apple device to the same wireless network that your product is using 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Par...

Page 32: ...o the same wireless network as your product 5 Now you are ready to print From an Android application such as Chrome or Gmail tap the menu icon and print whatever is on the screen Note If you do not see your product tap All Printers and select your product Parent topic Product Basics Related topics Wi Fi Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tab...

Page 33: ...indows tablet to the same wireless network as your product 4 Open the Epson Print and Scan app and select your Epson product Now you are ready to print photos or scan Parent topic Product Basics Related topics Wi Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later to your Epson product or any Mopria cert...

Page 34: ... Android device to the same wireless network as your product 5 Now you are ready to print From an Android application such as Chrome or Gmail tap the menu icon and select Print Then select All printers select your Epson product adjust your print settings and print Parent topic Product Basics Related topics Wi Fi Networking ...

Page 35: ...on of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to securit...

Page 36: ...ccess point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi Networking ...

Page 37: ...pair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the home button if necessary 2 Select Wi Fi Setup You see a screen like this 3 Select Wi Fi Recommended 4 Press the ...

Page 38: ...tton to print a network setup report or press the stop button to return to the previous menu Repeat these steps to try again 10 Press the home button to exit if necessary You see the icon on the Wi Fi Setup screen and should be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as des...

Page 39: ... up to 8 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct Mode Parent topic Wi Fi Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point 1 Press the home button if necessary 2 Select Wi Fi Setup Wi Fi Di...

Page 40: ... device then follow the instructions on your device Note You can also select Other Methods to view the product s network name and password For other types of devices select Other OS Devices Press the down arrow button to scroll down and display the product information On your device select the Wi Fi network name SSID displayed on the LCD screen and enter the password shown 6 Press the OK button to...

Page 41: ...l WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the home button if necessary 2 Select Wi Fi Setup You see a sc...

Page 42: ...epeat these steps to try again If you are still not able to connect after repeating these steps print a network connection report and try the solutions provided Parent topic Wi Fi Protected Setup WPS Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a ne...

Page 43: ...using your product on a network 1 Make sure a few sheets of plain paper are loaded in the product 2 Press the home button if necessary 3 Select Settings Network Settings Connection Check After the network connection is checked you see a screen like this 4 Press the start button to print the report Examine the error codes and solutions shown on the network connection report Network Connection Repor...

Page 44: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 45: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 46: ...point has MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access poin...

Page 47: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 48: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 49: ...evice disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID You can change the network name after DIRECT XX The custom name must be 22 characters or less Parent topic Printing a Network Connection Report Changing or Updating Network Connectio...

Page 50: ...nnection you can change to a Wi Fi connection 1 Disconnect the USB cable from your product 2 Uninstall your product software 3 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi Fi Router If you change the wirele...

Page 51: ...ing Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Select Wi Fi S...

Page 52: ...t Simple AP mode are disconnected If you want to disconnect a specific device disconnect from the device instead of the product 1 Press the home button if necessary 2 Select Wi Fi Setup Wi Fi Direct 3 Press the OK button twice to proceed 4 Press the reset button 5 Select Disable Wi Fi Direct and then press the OK button to disable Wi Fi Direct mode 6 Press the OK button on the confirmation screen ...

Page 53: ...der Compatible Epson Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting the Default Paper Source Settings Loading Paper in the Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes 1 Pull out the paper support ...

Page 54: ...t tray and open the paper stopper 3 Slide the edge guides out all the way 4 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note Do not fan or curl photo paper ...

Page 55: ...enter of the rear paper feeder Load up to 10 envelopes in the center of the rear paper feeder Load them printable side up short edge first and flap facing down Load a sheet of loose leaf or other paper with holes facing as shown Load paper in the center of the rear paper feeder and printable side up ...

Page 56: ...n the setting in the printer driver the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer Borderless printing and 2 sided printing are not available for letterhead paper Printing on letterhead may be slower Always follow these paper loading guidelines Load only the recommended number of sheets Do not load pa...

Page 57: ...is not available for pre punched paper For paper longer than Legal size make sure the end of the paper is cut perpendicularly A diagonal cut may cause paper feed problems Long paper cannot be held in the output tray Prepare a box or tray to make sure that paper does not fall on the floor Do not touch paper that is being fed or ejected It could injure your hand or cause print quality to decline Che...

Page 58: ...6 mm to 215 9 1200 mm 1 sheet Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper 100 sheets Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm 80 sheets Legal 8 5 14 inches 216 356 mm 1 sheet Epson High Quality Ink Jet Paper 80 sheets Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Pre...

Page 59: ...heets Half Letter 5 5 8 5 inches 140 216 mm or A6 4 1 5 8 inches 105 148 mm 30 sheets Legal 8 5 14 inches 216 356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm 8 5 13 inches 216 330 mm user defined 7 17 10 12 inches to 8 5 11 69 inches 182 257 mm to 215 9 297 mm or user defined 2 13 3 39 inches to 8 5 87 24 inches 54 86 mm to 215 9 1200 mm 1 sheet Epson Bright Wh...

Page 60: ...pes Parent topic Loading Paper in the Rear Paper Feeder Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Presenta...

Page 61: ...n the U S or 800 807 7766 in Canada Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Bright White Premium Paper Letter 8 5 11 inches 216 279 mm S450218 4 500 Epson Multipurpose Plus Paper Letter 8 5 11 inches 216 279 mm S450217 4 500 Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 Legal 8 5 14 inches 2...

Page 62: ... 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982 40 Letter 8 5 11 inches 216 279 mm S041331 20 Epson Hig...

Page 63: ...mium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Premium Presentation Paper Matte Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading...

Page 64: ...home button to exit Paper Type Settings Control Panel Parent topic Loading Paper Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Plain Paper Letterhead paper Letterhead Envelopes Envelope ...

Page 65: ...Panel Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product 1 Press the home button if necessary 2 Select Settings Printer Setup You see a screen like this 3 Select Auto Error Solver and do one of the following Select On to display a warning and print single sided when a 2 sided printing error occurs or to print only what th...

Page 66: ... On Select On to switch the selected paper size to match the loaded paper Letter or A4 if the wrong size is selected Off Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the...

Page 67: ...acing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Note To view animated instructions on how to place originals on the scanner glass press the help button and select How To Place Originals Scanner Glass Note When originals are placed in ...

Page 68: ...ny dust or dirt on the scanner glass the scanning range may expand to include it so the image of the original may be displaced or reduced Remove any dust and dirt on the scanner glass before scanning 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner ...

Page 69: ...to trap your fingers when closing the document cover or you may be injured Remove your originals after scanning If you leave the originals on the scanner glass for a long time they may stick to the glass surface Parent topic Placing Originals on the Product Related topics Copying Faxing Scanning Placing Originals in the Automatic Document Feeder You can place single or multi page original document...

Page 70: ...utton and select How To Place Originals ADF Note When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 1 Open the ADF input tray 2 Slide the ADF edge guide outward 3 Fan your stack of originals and tap them gently on a flat surface to even the edges ...

Page 71: ...ow mark on the ADF edge guide The ADF icon on the Copy Scan and Fax screens lights up 5 Slide the ADF edge guide against the originals but not too tightly Note Do not add originals while scanning ADF Original Document Specifications Parent topic Placing Originals on the Product Related topics Copying Faxing ...

Page 72: ...16 330 mm Caution Do not load the following types of originals in the ADF or they may be damaged or may damage the scanner Use the scanner glass for these types Photos or valuable original artwork Thermal paper Originals that are cut irregularly or not right angled Originals containing tape staples or paper clips Originals with carbon paper backing Originals that are bound Originals with labels st...

Page 73: ...r Photos You can copy color or black and white documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or in the ADF 2 Load the paper you want to print on in the product 3 Press the home button if necessary 4 Select Copy 5 Press the left or right arrow button to select Color or B W 6 Select More You see t...

Page 74: ...o view the print settings for the copies You see a screen like this 9 Press the down arrow button to view the individual settings You see this screen 10 Press the up or down arrow button to scroll through settings To change the setting for the displayed option press the left or right arrow button and select the necessary settings When you are finished press the OK button ...

Page 75: ...ngs may be available depending on other copying settings Copying option Available settings Description 2 Sided 1 1 Sided Select to make 2 sided copies When you select 1 2 Sided also select the orientation and binding edge for your originals or copies 1 2 Sided Density Varying levels Adjusts the lightness or darkness of copies Paper Setting Paper Size Selects the paper size Paper Type Selects the p...

Page 76: ... Copies multiple page documents onto one sheet Select the layout order and orientation settings as necessary Quality Draft Adjusts the quality of your copies Standard High ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos When you select On you can sele...

Page 77: ...lling Printing Using a Product Button Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S ...

Page 78: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 79: ...t matches the print quality you want to use 9 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select the 2 Sided Printing setting and select the options you want 11 To print multiple pages on one sheet of paper or print one image on multi...

Page 80: ...Vivid For text and graphics with good quality and print speed High For photos and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up 4 Up ...

Page 81: ...lipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge...

Page 82: ...82 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 83: ... the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related references Double sided Printing Capacity Related tasks Sele...

Page 84: ...t the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increa...

Page 85: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 86: ...tern and click the Settings button to customize the pattern Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the h...

Page 87: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 88: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 89: ...ft to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document ...

Page 90: ...name computer name date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main...

Page 91: ... a preset to change its settings or delete it or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product ...

Page 92: ...ight click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 93: ...ndow Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Separator Page Before each document prints a separator page containing the title user date and time Remove white borders Removes white margins that ma...

Page 94: ...o perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape portrait 1 sided and 2 sided documents in the ...

Page 95: ...95 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 96: ...ur print job It allows you to control printing and check ink cartridge status To cancel printing click Cancel To see print jobs waiting to print click Print Queue To close the status window click OK To check ink status click Consumables Status Parent topic Printing Your Document or Photo Windows ...

Page 97: ...ct Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click your product and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your pr...

Page 98: ...print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings ...

Page 99: ... Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 sided printing Off Allows printing on one side of the paper only On Allows printing on both sides of the paper Multi Page Off Prohibits multi page settings 2 Up A...

Page 100: ...ant to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows ...

Page 101: ...with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintena...

Page 102: ...ware You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check ev...

Page 103: ...oftware from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need...

Page 104: ...a window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 105: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 106: ...106 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 107: ...14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website or using Epson Software Updater Selecting Basic Prin...

Page 108: ...ings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the Show De...

Page 109: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 110: ...ion before printing They may be accessible by selecting Page Setup from the File menu Note Paper sizes may include additional options such as Borderless 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu ...

Page 111: ...paper type settings list for details 10 Select the Print Quality setting you want to use 11 Select the Borderless checkbox if you want to print a borderless photo If the option is grayed out change the Media Type setting to a paper type that supports borderless printing 12 Select any of the available print options Print Quality Options Mac Print Options Mac Parent topic Printing on a Mac Related r...

Page 112: ... increased quality and print speed Parent topic Selecting Basic Print Settings Mac Print Options Mac You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting this option adjusts the image expansion settings to control printing at the edges of borderless print...

Page 113: ...elect the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in t...

Page 114: ...s select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of each page select a setting from the Two Sided pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Selecting Double sided Printing Settings Mac You c...

Page 115: ...options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided ...

Page 116: ...Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colo...

Page 117: ...se settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print windo...

Page 118: ...ted face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color usi...

Page 119: ...Mac Printing Preferences Mac You can select these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended ...

Page 120: ...os Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Doc...

Page 121: ... job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or And...

Page 122: ... and stamps to photos We recommend printing on genuine Epson photo paper for the best results Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo software See the Epson Photo help utility for more information Note If you are using your Epson product with the Windows 10 S operating system you cannot use Epson Photo You also cannot download and i...

Page 123: ...n an image to a variety of destinations using your product s control panel Before you scan using your product s control panel make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the product software to enable scanning from the control panel Also make sure the Event Manager program is not being blocked by you...

Page 124: ...the scanned file to your computer Note The color size and border of the scanned image will not be exactly the same as the original Setting Up a WSD Port Windows 7 Windows Vista Parent topic Starting a Scan Related topics Placing Originals on the Product Setting Up a WSD Port Windows 7 Windows Vista You can scan to a networked Windows computer using WSD Web Services for Devices You must first set u...

Page 125: ... appears for your product s name on the network When you use WSD select your product name to scan over the network Parent topic Starting a Scan Using the Product Control Panel Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images After ...

Page 126: ...on product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 11 Click then search for Epson Scan 2 and select it Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to...

Page 127: ...27 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 ...

Page 128: ...128 You see an Epson Scan 2 window like this ...

Page 129: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 130: ...130 You see an Epson Scan 2 window like this ...

Page 131: ...opics Placing Originals on the Product Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart Note The images in this guide show Windows screens Mac screens may be slightly different Depending on your product model and software version not all options may be available 1 Load your original into the product 2 Open Epson ScanSmart on your computer Do on...

Page 132: ...elect an option for the Scan area setting if necessary Note The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed It does not scale the image to the selected size 4 Select SCAN ...

Page 133: ...Stitch Images and follow the on screen instructions to combine them into a single image 6 If Photo Mode is automatically detected the following enhancement options are available Auto Color Enhancement automatically adjusts the brightness contrast and saturation of your photos Restore Faded Colors restores the colors in faded photos automatically Remove Red Eye automatically removes the red eye eff...

Page 134: ...ng a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic Scanning Related topics Placing Originals on the Product Saving a Scan You can save a scanned image to your computer in a variety of formats 1 Make sure your originals are scanned and reviewed See the link below 2 In the Select Action window click Save ...

Page 135: ...ng a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email app and account settings should be configured before scanning You must install a MAPI type email program such as Outlook Express Windows Live Mail Entourage or Mac Mail Attach to Email only supports 32 bit MAPI compatible mail apps Web based email services such...

Page 136: ...Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox is selected and select the folder on your computer in which to save the file 4 Click Attach to E mail Your email program opens with the file attached to a new email Parent topic Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned im...

Page 137: ...t type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer click the checkbox 5 Click Send Parent topic Scanning a Docu...

Page 138: ...change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can...

Page 139: ... Changing the Save Settings Customizing Action Icons Parent topic Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart you can change the product that you are using with your computer Note A product connected to your computer via USB takes priority over a product with a Wi Fi connection 1 On the main screen click Change You see a screen like this ...

Page 140: ... such as the resolution document size and more Note If you select Auto Mode you cannot change the scan settings 1 Click the Settings button You see a screen like this 2 Do one of the following To change Document Mode settings select Document Mode Custom Settings To change Photo Mode settings select Photo Mode and click Close When you start a scan you will be prompted to select scan settings ...

Page 141: ...141 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings ...

Page 142: ...142 Changing the File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...

Page 143: ...a prefix for the file name Select the date format Select a numbering format as the counter format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button ...

Page 144: ...144 You see a screen like this 2 Click the Save Settings tab ...

Page 145: ...ange the settings as necessary 4 Click Open folder after saving to open the file folder after a file is saved 5 Click Close Save Settings Parent topic Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved PDF Options ...

Page 146: ... Standard Images load from top to bottom in a web browser It takes longer to load the entire image Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile Windows only Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the scan...

Page 147: ... Icons You can customize which scan action icons appear on the Select Action screen Note You can also customize them by clicking the Customize icon on the Select Action screen 1 Click the Settings button You see a screen like this 2 Click the Customize Actions tab ...

Page 148: ...an your document and save the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can preview the scanned image and select or change settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download ...

Page 149: ...149 You see this window ...

Page 150: ... of your original and how you want it scanned as the Image Type setting 6 Select the Resolution setting you want to use for your scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 1...

Page 151: ...Settings Tab Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 Image Format Options Scan Resolution Guidelines Parent topic Scanning Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Rotate Rotates the original i...

Page 152: ...des of the color you select in the scanned image This setting is available only if you select Grayscale or Black White as the Image Type setting Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Gamma Adjusts the midtone density of the scanned image Unsharp Mask Makes the edges of...

Page 153: ...an 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install this component if you want to perform OCR 1 Load your original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan i...

Page 154: ...tting and select a Folder setting for your document 13 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format Options window Not all image formats have options BITMAP bmp A standard image file forma...

Page 155: ...e PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution raises the amount of detail captured but comes with the following disadvantages Larger file sizes It takes longer to scan your originals...

Page 156: ...ou will scan the image at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Epson Scan 2 ...

Page 157: ...nswering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product ...

Page 158: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 159: ...second phone cable remove the cap from the EXT port on your product Note If your telephone has a fax function disable the fax function before connecting it If you are not able to completely disable the fax function on your telephone you may not be able to use it as an external telephone ...

Page 160: ... product answers a call to a number that is higher than your answering machine s setting for the number of rings Make sure to connect the telephone to the EXT port on your product If you split the telephone line between your telephone and the product they will not work correctly Parent topic Faxing Related references Basic Settings Fax Related tasks Receiving Faxes Automatically Setting the Number...

Page 161: ...elated tasks Receiving Faxes Automatically Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product s fax features Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Using the Fax Setup Wizard You can setup the product s basic fax settings using the Fax Setting Wizard This wi...

Page 162: ...of the following If you have subscribed to a distinctive ring service from your telephone company press the OK button to select Settings Select the ring pattern to be used for incoming faxes If you selected a ring pattern other than All go to step 10 Otherwise go to the next step If you do not have a distinctive ring service press the button to select Skip and go to step 10 Note Distinctive ring s...

Page 163: ...or press the back button to change the settings 11 On the Check Fax Connection screen press the OK button to select Start Checking and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again If the Select Line Type screen appears select the correct line type If the ...

Page 164: ...ss Code to Do Not Use Otherwise change the code to in Contacts Parent topic Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call 1 Pr...

Page 165: ...ring machine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings 1 Press the home button if necessar...

Page 166: ...sic Settings Fax Set the basic options you want to use for incoming and outgoing faxes Setting Options Description Fax Speed Fast 33 600bps Sets the speed at which you send and receive faxes Medium 14 400bps Slow 9 600bps ECM Off Turns off Error Correction Mode ECM to automatically correct errors in sent or received fax data On Turns on Error Correction Mode ECM color faxes cannot be sent or recei...

Page 167: ...nclusion on outgoing faxes Fax Header Receive Mode Manual Lets you confirm whether an incoming fax should be printed a telephone must be connected to the product Auto Automatically receives and prints faxes Distinctive Ring All If you are using a Distinctive Ring Service on your phone line your telephone company can assign two or more phone numbers to the same line and assign different ring patter...

Page 168: ...tions Description Save to Computer No Select Yes to save received faxes as PDF files to a connected computer when using FAX Utility After selecting Yes you can select Yes and Print Yes Yes and Print Auto Reduction Off Select to print large incoming faxes at their original size on multiple sheets if necessary On Select to reduce the size of large received faxes to fit on the paper size in the selec...

Page 169: ...Time Off Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product s memory Make sure there is enough free memory before using this function On Quiet Mode Off Select On to reduce noise during printing Printing speed may be reduced On Parent topic Selecting Advanced Fax Settings Report Settings Fax Set the fax report options you want to use...

Page 170: ...lay a recipient confirmation screen before a fax is sent Only for Broadcasting All Backup Data Auto Clear Off Automatically erases sent or received fax data from your product s memory On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Selecting Advanced Fax Settings Setting...

Page 171: ...vigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Return to the main window at the bottom of the window ...

Page 172: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 173: ...rinter list 4 Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up c...

Page 174: ... Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 100 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Press the up arrow button to select Contacts ...

Page 175: ... a screen like this 5 Select Add Entry 6 Select the registry number you want to use for the contact you are adding 7 Enter the contact name up to 30 characters and select OK 8 Enter the index word to use when searching for an entry up to 30 characters and select OK This field is optional ...

Page 176: ...t up in the Line Type setting enter the pound sign instead of the code 10 Select the communication mode speed 11 Review the entry details and press the OK button to select Add Entry Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your list 1 Press the home button if necessary 2 Select Fax You see a screen ...

Page 177: ...entry you want to delete and press the OK button Press the OK button again to delete the entry or press the cancel button to go back Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined You must create a ...

Page 178: ...his 4 Select Contacts Manager 5 Select Add Group 6 Select the registry number you want to use for the group you are adding 7 Enter the group name up to 30 characters and select OK 8 Enter the index word to use when searching for a group up to 30 characters and select OK This field is optional ...

Page 179: ...ct 10 Press the OK button to select Add Entry Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can also delete the entire contact group 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Press the OK button to select Menu ...

Page 180: ...in to delete the entry or press the cancel button to go back Parent topic Setting Up Contacts Using the Product Control Panel Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Mac Parent topic Faxing Sending Faxes from the Product Control Panel See these sect...

Page 181: ...ontact list or fax history Note You can send a black and white fax to up to 100 contacts or 99 groups at a time or send a color fax to one recipient at a time If your recipient s fax machine does not print in color your fax is automatically sent in black and white 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this 4 Do one o...

Page 182: ... the recipient you want to delete and press the back button when you are finished 5 If you need to change any fax settings press the OK button to select Menu and change any necessary settings 6 Press the start button to send the fax Note To cancel faxing press the cancel button If the fax number is busy or there is a problem the product automatically redials after one minute It takes longer to sen...

Page 183: ...or Mode B W Select whether to scan images in black and white or color Color Fax Send Settings Setting Options Description Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients On Send Fax Later Off Select O...

Page 184: ... Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice Note Make sure the product s date and time settings are correct You can only send faxes in black and white when you use this option 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this 4 Enter a fax number or sel...

Page 185: ...arent topic Sending Faxes from the Product Control Panel Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product you can send a fax by dialing the fax number from the connected telephone If the recipient s phone number ...

Page 186: ...start button to start sending the fax Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 7 Hang up the telephone Parent topic Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Open th...

Page 187: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 188: ...188 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 189: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 190: ...print window may look different depending on the Mac OS version and the application you are using 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings f...

Page 191: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 192: ...lling Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receiv...

Page 193: ...e answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related references Basic Settings Fax Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone befo...

Page 194: ...vice that uses audio guidance 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Press the OK button to select Menu 4 Select More 5 Select Polling Receive 6 Select On 7 Enter the fax number you expect to receive the fax from Note If direct dialing has been restricted you can only select the number from the contact list or fax history 8 Press the start button to start re...

Page 195: ...check the history of faxes that have been sent received or saved select Transmission Log and select the job you want to check Note If the received fax light is flashing received faxes have been temporarily saved to the product s memory Parent topic Faxing Printing Fax Reports You can print several types of fax reports whenever necessary You can also print the fax log printed automatically by turni...

Page 196: ...ent topic Faxing Fax Report Options Select the fax report or list you want to print Last Transmission Prints a report for the previously sent fax or fax received through polling Fax Log Prints the fax log Fax Settings List Prints the current fax settings Protocol Trace Prints a detailed report for the previously sent or received fax Parent topic Printing Fax Reports ...

Page 197: ... Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Ink Safety Precautions Keep ink cartridges and maintenance box out of the reach of children and do not drink the ink Keep the ink cartridges out of direct sunlight Store ink cartridges in a cool dark place do not store the ink cartridges in high or freezing temperatures Be careful when you handle...

Page 198: ...dge This may cause the cartridge to become unusable Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Make sure to install all ink cartridges The printer only works when all ink cartridges are properly installed Do not replace ink cartridges with the power off Do not move the print head by hand otherwise you may damage the printer Do not turn off the pro...

Page 199: ... for the replacement The ink in the ink cartridges supplied with your printer is partly used during initial setup In order to produce high quality printouts the print head in your printer needs to be fully charged with ink This process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges To maintain optimum print head performance som...

Page 200: ...s are approximate Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check you...

Page 201: ...en Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 202: ...w 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status ...

Page 203: ...can check the status of your ink cartridges and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window ...

Page 204: ...pplies are not compatible and even if described as compatible may not function properly or at all Epson periodically provides firmware updates to address issues of security performance minor bug fixes and ensure the printer functions as designed These updates may affect the functionality of third party ink Non Epson branded or altered Epson cartridges that functioned prior to a firmware update may...

Page 205: ...e ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Note If you remove a low or expended ink cartridge you cannot re install and use the cartridge If you replace cartridges when trying to copy the originals may move during cartridge replacement Cancel...

Page 206: ...2 Lift up the scanner unit until it locks into place Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable or translucent film inside the product ...

Page 207: ...up Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children ...

Page 208: ...nk cartridge four or five times Do not shake the color ink cartridges Caution Do not shake the cartridges after opening the packages or ink may leak 5 Remove the cartridge from the package Caution Do not touch the areas shown here Doing so may prevent normal operation and printing ...

Page 209: ...e yellow tape from the cartridge Caution Do not remove any other labels or seals or the ink cartridge may leak or become unusable 7 Insert the new cartridge into the holder and push it down until it clicks into place ...

Page 210: ...ur product or opening the scanner unit again 9 Press the start button when you are done The print head moves to its home position and the product starts charging the ink This takes a few minutes When you see a completion message on the screen ink replacement is finished Caution Do not turn off the product while ink is charging or you may not be able to print Caution If you remove an ink cartridge ...

Page 211: ...indows Printing with Expended Color Cartridges Mac Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing with Expended Color Cartridges Control Panel If you see a message on the control panel to replace a color ink cartridge you can temporarily print or copy in black ink Note the following restrictions when using this feature You can print or copy only on plain paper letterhead or e...

Page 212: ...rom the Windows Store Note To use this feature Epson Status Monitor must be enabled 1 Click Cancel or Cancel Print to cancel your print job Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 2 Load plain paper letterhead or an envelope in your product 3 Access the print settings in your print application 4 Click ...

Page 213: ...e telling you that you can temporarily print with only black ink click the Delete or button to cancel your print job If you see an error message click OK 3 In the Apple menu or the Dock select System Preferences 4 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Select Driver or Options You see a screen like this 6 Select On as the Permit temporary...

Page 214: ...ocument Parent topic Printing with Black Ink and Expended Color Cartridges Related tasks Loading Paper in the Rear Paper Feeder Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink Note The window appears only when you have selected Plain Paper Bright White Paper or Letterhead as the paper type setting and depends on other selected ...

Page 215: ...intenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight Note You cannot print or clean the print head while the maintenance box is full but you can perform tasks that do not require ink such as scanning Note Do not drop the maintenance box or subject it to strong shocks and do not store it in high or freezing temperatures 1 M...

Page 216: ... the maintenance box cover as shown then remove the cover Note Do not remove the maintenance box cover or the maintenance box except when replacing the maintenance box otherwise ink may leak 4 Grasp the maintenance box as shown and pull it out of its holder ...

Page 217: ...ng If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 5 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it car...

Page 218: ...nd push it all the way in until it clicks into place 7 Insert the maintenance box cover and tighten the screw to secure the cover If you cannot re attach the cover the maintenance box may not be installed correctly Remove and re install the maintenance box ...

Page 219: ...219 Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Safety Precautions ...

Page 220: ...ng the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended an...

Page 221: ... the print head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance Nozzle Check 5 Press the start button to print The nozzle pattern prints 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cl...

Page 222: ... turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then run a nozzle check and try cleaning the print head if necessary If quality still does not improve run a Power Cleaning Parent topic Print Head Nozzle Check Related tas...

Page 223: ... taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check or Print Head Nozzle Check You see a window like this 4 Click Print ...

Page 224: ... 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 6 Do one of the following If there are no gaps click Finish ...

Page 225: ... head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related topics Replacing...

Page 226: ...ated tasks Checking the Nozzles Using the Product Control Panel Power Cleaning Using the Product Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the rig...

Page 227: ...zle check pattern and click Next 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print ...

Page 228: ...to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning If there are no gaps click Finish ...

Page 229: ... head several times you can run a Power Cleaning If you do not see improvement after running a Power Cleaning turn off the product and wait at least 12 hours before running another Power Cleaning Note Power Cleaning consumes more ink than Print Head Cleaning Power Cleaning Using the Product Control Panel Power Cleaning Using a Computer Utility Parent topic Print Head Maintenance Power Cleaning Usi...

Page 230: ... Cleaning using a utility on your Windows or Mac computer Note After running a Power Cleaning you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Print Head Cleaning or Power Cleaning 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the icon for your product...

Page 231: ...ck Pattern and follow the on screen instructions to print a nozzle check pattern If the print quality did not improve you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support ...

Page 232: ...re no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance Print Head Alignment You see a screen like this 5 Select one of the following options Vertical Alignment if your printout is blurry Horizontal Alignment if your printout contains horizontal banding 6 Follow the on screen instructions to print an alignment sheet...

Page 233: ...ast amount of separation or overlap 8 Select Dismiss Parent topic Adjusting Print Quality Related tasks Loading Paper in the Rear Paper Feeder Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink 1 If printouts are smeared or scuffed load a few sheets of plain paper in this size Letter 8 5 11 inches 216 279 mm or A4 8 3 11...

Page 234: ...t and open the scanner unit Caution Do not touch the flat white cable or translucent film inside the product Be careful not to trap your hand or fingers when opening or closing the scanner unit 8 Using a cotton swab wipe off any ink smears on the part shown in the illustration below Caution Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles ...

Page 235: ...lower it When the scanner unit catches lift it up again and lower it completely Note The scanner unit cannot be opened unless it has been completely closed Parent topic Adjusting Print Quality Related tasks Loading Paper in the Rear Paper Feeder ...

Page 236: ...g at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Do not touch the flat white cable or translucent film inside the product 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables 4 Remove al...

Page 237: ...with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Wipe off any remaining liquid Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Scratches or other damage on the glass surface can decrease the scan quality 7 Close the document cover 8 Open the ADF cover ...

Page 238: ...to clean the rollers and the interior of the ADF Caution Do not use a dry cloth to clean the rollers you may damage them Use the ADF after the rollers have dried 10 Open the ADF input tray Caution Make sure the ADF cover is opened before raising the ADF input tray or the ADF may be damaged ...

Page 239: ...ead Path If the print quality has not improved after aligning the print head and cleaning the paper guide the print head path inside the product may be smeared with ink To clean the print head path use the following Several cotton swabs cup 59 ml water containing 2 to 3 drops of mild dish detergent A small flashlight Caution Do not use any other liquid to clean the print head path or you may damag...

Page 240: ...240 4 Lift up the scanner unit Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit ...

Page 241: ...e translucent film shown here for ink smears 1 Translucent film 2 Print head rail do not touch Caution Do not touch the flat white cable or the print head rail otherwise you may not be able to print Do not wipe off the grease on the rail ...

Page 242: ...rs 9 When the translucent film is dry close the scanner unit 10 Plug in the power cable and reconnect any interface cables Parent topic Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Aligning the Print Head Using the Product Control Panel Transporting Your Product If you need to store your product or transport it a long distance prepare it for transportation as descr...

Page 243: ...ut then unplug the power cable Caution Wait until the power light turns off before you unplug the power cable to allow the print head to return to the home far right position If the print head does not return to the home position the ink can dry out and your product can be damaged 3 Disconnect any connected cables 4 Remove all the paper from the product and make sure there are no originals on the ...

Page 244: ...uct and do not put tape on the flat white cable otherwise you may damage your product 7 Close the scanner unit Note The scanner unit cannot be opened from the position shown below Close it completely before operating your product or opening the scanner unit again ...

Page 245: ...d the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the Print Head Using the Product Co...

Page 246: ...hecking for Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S or epson ca support Canada and select your product Note Your printer is designed to work only with genuine Epson brand ink cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible m...

Page 247: ...ware update option for Epson Software and selecting Update Parent topic Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen Note If the LCD screen is dark press any button on the control panel to wake the product from sleep mode LCD code Condition solution E 01 A printer error has occurred Turn the product off and th...

Page 248: ...nning English versions of Windows 11 Windows 10 Windows 8 x Windows 7 or Windows Vista Make sure your product is connected correctly to the computer Turn the product off and then back on again If you are using a wireless connection turn the wireless router off and on again If the error message is still displayed note the error code and contact Epson for support Recovery Mode A firmware update has ...

Page 249: ...tenance Nozzle Check 5 Press the start button The nozzle pattern prints 6 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this book or try uninstalling...

Page 250: ...se which settings to reset or reset them all 1 Press the home button if necessary 2 Select Settings Restore Default Settings You see a screen like this 3 Select one of these options Network Settings Resets all network settings Copy Settings Resets all settings for copying Scan Settings Resets all settings for scanning Fax Settings Resets all settings for faxing Clear All Data and Settings Resets a...

Page 251: ...ger If you still cannot turn off your product unplug the power cord plug the power cord back in then turn your product on and off again using the power button Parent topic Solving Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following The first time you install the ink cartridges the product must charge its print head Wait until ch...

Page 252: ...ur system administrator If you are printing over a network make sure your product is set up properly on the network If the USB cable is not recognized try using a different USB cable Parent topic Solving Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have pr...

Page 253: ...GHz See your router documentation or contact your internet service provider for instructions Verify that your router or access point is operating correctly by connecting to it from your computer or another device Print a network connection report and check the codes and messages on the report to help determine the cause of the problem You may need to disable the firewall and any anti virus softwar...

Page 254: ...irect connection that suddenly disconnects the Wi Fi Direct password on your device may have been changed If necessary delete the existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device documentation for instructions If you connected your product to a Windows computer using Wi Fi Direct and it automatically selected Access Point Mode you may have trou...

Page 255: ... router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Check to see if your wireless router or access point has ...

Page 256: ... necessary reinstall your software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider f...

Page 257: ...s a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions ...

Page 258: ...ocumentation or contact your internet service provider for instructions If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan 2 exit Epson Scan 2 wait a few seconds and restart it If Epson Scan 2 cannot restart turn off your product turn it back on...

Page 259: ...ns if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Originals Do Not Feed From the Automatic Document Feeder Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged ...

Page 260: ...d by the ADF Make sure the originals are loaded correctly Make sure the document is not curled or creased Try cleaning the inside of the ADF Do not load originals above the arrow mark on the ADF edge guide Parent topic Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Docu...

Page 261: ...ges feed at once try loading one sheet at a time If multiple pages feed at once the paper may be moist or damp Load new paper If multiple pages feed at once during manual 2 sided printing remove any paper from the product before reloading paper Do not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your pape...

Page 262: ...tomatic Document Feeder Paper Specifications Related tasks Cleaning Your Product Cleaning the Print Head Path Cleaning the Paper Guide Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product follow the steps here or on the LCD screen to clear the jam Caution Never touch the buttons on the control panel while your hand is inside the product If the product...

Page 263: ...263 Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Remove the jammed paper carefully or you may damage the product ...

Page 264: ...t catches lift it up again and lower it completely Note Close the scanner unit completely before trying to open it again The scanner unit cannot be opened if it is not completely closed 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems ...

Page 265: ...aper Jam Problems in the Rear Cover If paper has jammed in the rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Squeeze the tabs and remove the rear cover 3 Carefully remove any jammed paper from inside the product ...

Page 266: ...other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the AD...

Page 267: ...267 3 Open the ADF cover 4 Carefully remove any jammed pages from beneath the ADF ...

Page 268: ...268 5 Raise the ADF input tray Caution Make sure the ADF cover is opened before raising the ADF input tray or the ADF may be damaged ...

Page 269: ...269 6 Remove the jammed paper 7 Lower the ADF input tray ...

Page 270: ...utions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size...

Page 271: ...Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on and connected to your computer Make sure any interface cables are connected securely at both ends Make sure there are no errors or paper jams in the product If you connected your product to a USB hub make sure it is a first tier hub If it still does n...

Page 272: ...ncel any stalled print jobs In Windows do one of the following to open the Epson Printer Connection Checker and follow the on screen instructions to check the connection status Windows 11 Click then search for Epson Printer Connection Checker and select it Windows 10 Click and select Epson Software Epson Printer Connection Checker Windows 8 x Navigate to the Apps screen and select the Epson Printe...

Page 273: ... product name select Printing Preferences and select your product name again if necessary Windows Vista Click select Control Panel and click Printer under Hardware and Sound Right click your product name select Printing Preferences and select your product name again if necessary 2 Click the Maintenance tab 3 Click the Extended Settings button 4 Select Enable EPSON Status Monitor 3 and click OK 5 C...

Page 274: ...r uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper y...

Page 275: ...ic Solving Problems Printing from a Computer Related references Paper or Media Type Settings Printing Software Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of ...

Page 276: ...tware is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are pri...

Page 277: ...dicated by the arrow If the edges of the copy are cropped move the original slightly away from the corner Clean the scanner glass and the document cover If there is dust or stains on the glass the copy area may extend to include the dust or stains Load paper in the correct direction and slide the edge guides against the edges of the paper You can use the preview option in your printer software to ...

Page 278: ...SB hub connect it directly to your computer instead If incorrect characters still appear in your prints try connecting your product using a different cable If your computer entered sleep mode the last time you printed the next print job after your computer exits sleep mode may contain garbled characters Print your document again Make sure you are using the printer software for this product Check t...

Page 279: ...Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Cleaning Your Product Slanted Printout If your printouts are slanted try these solutions Make sure the paper is loaded in the correct direction Make sure your paper meets the specifications for your product Do not load more than the recommended number of sheets Slide t...

Page 280: ...tasks Using AirPrint White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correc...

Page 281: ...rrectly in your product Slide the edge guides to the edges of the paper Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded If you ...

Page 282: ...Align the print head If print quality does not improve disable the bidirectional setting Clean the paper path Do not press too hard on the original or the document cover when you are scanning originals on the scanner glass Clean the scanner glass If you are copying from the ADF place your originals on the scanner glass instead Clean the ADF Clean the originals Note Your product will not operate pr...

Page 283: ... print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Cleaning the Print Head Path Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Pri...

Page 284: ... settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the Print Hea...

Page 285: ...using a Mac select ColorSync from the Color Matching menu of the driver For best results use genuine Epson paper Remove any dust or dirt on the originals and clean the scanner glass Do not press with too much force on the original or the document cover Colors may differ if you are viewing the image on a computer or device with a high resolution display Make sure to avoid direct sunlight when confi...

Page 286: ... did not reinstall your scanning software try reinstalling it In Windows make sure your product is listed as a valid device in the Scanners and Cameras control panel Make sure the power cord is connected and the product is turned on When scanning multiple originals using Epson ScanSmart make sure there is a gap of at least 0 8 inches 20 mm between the originals Use the Epson Scan 2 Utility on your...

Page 287: ...ted If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Mac Open the Applications folder click Epson Software and click Epson Scan 2 Utility Make sure the correct product is selected If necessary select the ...

Page 288: ...ally to scan make sure you used the correct path Make sure the network folder does not already contain a file of the same name If so rename the file and try again If you still cannot scan to the shared folder your network type may be set to Public You cannot scan to a shared folder when using a public network Follow the steps here to check and change your network type if necessary Be sure to log i...

Page 289: ... to a private network so you can save a scan to a shared folder If you select No you cannot save your scan to a shared folder on a private network Windows 7 1 Click or press the Windows key on your keyboard 2 Type Network and Sharing Center into the search field 3 Under View your active networks make sure Home network or Work network is selected when connected to a private network so you can save ...

Page 290: ...s Your product will not operate properly while tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan 2 or Epson ScanSmart settings if available and try scanning again Increase the Resolution setting If the Image Type setting is Black White adjust the Threshold setting If the Image Type setting is Color or Grayscale sel...

Page 291: ...n your screen Remove any dust or dirt from your originals and clean the scanner glass Do not press with too much force on the original or document cover To adjust the colors in your scanned image adjust these Epson Scan 2 or Epson ScanSmart settings if available and try scanning again If the Image Type setting is Color or Grayscale adjust the Contrast setting If the Image Type setting is Black Whi...

Page 292: ...ument cover closed to prevent dirt or dust from getting inside If you are scanning from the ADF make sure the ADF edge guide fits against the loaded originals You can also try cleaning the ADF and scanning again Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scann...

Page 293: ...e If the Image Type is set to Black White adjust the Threshold setting on the Advanced Settings tab The Image Option must be set to None Parent topic Solving Scanned Image Quality Problems Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems Ripple Pa...

Page 294: ...ettings using the Epson Scan 2 Utility 1 Do one of the following to start the Epson Scan 2 Utility Windows 11 Click then search for Epson Scan 2 Utility and select it Windows 10 Click EPSON Epson Scan 2 Utility Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Util...

Page 295: ...iver When sending a fax from a computer when the security function that restrict users from using the printer s fax function is set user authentication is performed with the user name and password set in the printer driver Make sure Receive Mode is set to Auto so you can receive faxes automatically Check that the cable connecting your telephone wall jack to your product s LINE port is secure Print...

Page 296: ...the product may not be able to receive faxes Contact your service provider for assistance If the recipient fax machine does not answer your call within 50 seconds after the product has finished dialing add pauses after the fax number to send the fax When you have made settings to save received faxes to a computer turn on the computer The received fax is deleted once it has been saved to the comput...

Page 297: ...mory Full Error Appears If you see an error message telling you that the product s fax memory is full try these solutions If you set the product to save received faxes in the product s memory or inbox delete any faxes you have already read Note Your product can store up to 100 faxes before its inbox is full If you set the product to save received faxes on a computer turn on the selected computer O...

Page 298: ...solution monochrome fax without using the Direct Send feature the product may automatically lower the resolution Try enabling the error correction mode ECM setting Parent topic Solving Faxing Problems Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size try these solutions Make sure the original is placed correctly against the alignment marks If the edge ...

Page 299: ... re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software Mac Parent topic Solving Problems Uninstalling Product Software Windows You can uninstall and then re install your product software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Do one of the following Windows 11 Clic...

Page 300: ...e 5 Do one of the following to uninstall Epson Scan 2 then follow any on screen instructions Windows 11 Windows 10 Select Epson Scan 2 and click Uninstall Windows 8 x Windows 7 Windows Vista Select Epson Scan 2 and click Uninstall Change 6 Do one of the following to uninstall Epson ScanSmart then follow any on screen instructions Windows 11 Windows 10 Select Epson ScanSmart and click Uninstall Win...

Page 301: ...an or Printers Scanners window select your product name and click the remove icon to remove it Parent topic Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada and select your product for solutions to common p...

Page 302: ...ct to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 303: ...ions Printable Area Specifications Automatic Document Feeder ADF Specifications Scanning Specifications Fax Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your comp...

Page 304: ...epson com support U S or epson ca support Canada select your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 12 x macOS 11 x macOS 10 15 x macOS 10 14 x macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x Note For the latest product software availab...

Page 305: ...s 216 279 mm Legal 8 5 14 inches 216 356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm 8 5 13 inches 216 330 mm 3 5 5 inches 89 127 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper Note Your product also supports compatible papers distributed b...

Page 306: ...a Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets borders 1 Top bottom left right margins 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 61 inches 41 mm minimum 3 Reduced print quality area bottom 1 46 inches 37 mm minimum ...

Page 307: ...nt quality area bottom 1 57 inches 40 mm minimum Envelopes 1 Right left margins 0 12 inch 3 mm minimum 2 Top bottom margins 0 12 inch 3 mm minimum 3 Reduced print quality area right 0 71 inch 18 mm minimum 4 Reduced print quality area left 1 61 inches 41 mm minimum Parent topic Technical Specifications ...

Page 308: ...1 7 inches 210 297 mm approximately 30 sheets or 0 13 inch 3 3 mm 8 5 13 inches 216 330 mm and Legal 8 5 14 inches 216 356 mm 10 sheets Auto duplex scanning Not supported Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 14040 pixels 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US lett...

Page 309: ...ations Fax type Black and white and color fax capability ITU T Super Group 3 Support line Standard analog household telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 pixels per inch 98 lines per inch 8 pixels per mm 3 85 lines per mm Fine 203 pixels per inch 196 lines per inch 8 pixels per mm 7 7 lines per mm Photo 203 pixels per...

Page 310: ...not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printing infrequently or primarily with one color reduces yields A...

Page 311: ... power cord 11 5 lb 5 2 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 0 4 to 0 2 A Power consumption with USB connection Standalone copying Approximately 12 W ISO IEC24712 Ready mode Approximately 4 6 W Sleep mode Approximately 0 7 W ...

Page 312: ... Interface Specifications Interface type Hi Speed USB Device Class for computers USB 3 0 cables are not supported Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n IEEE 802 11n available only on the 20 MHz channel Security WEP 64 128 bit WPA2 PSK AES complies with WPA2 with support for WPA WPA2 Personal WPA3 SAE AES Note Wi Fi Direct supports W...

Page 313: ...e to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is...

Page 314: ...314 the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles Parent topic Technical Specifications ...

Page 315: ...creen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do ...

Page 316: ...eave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case ...

Page 317: ...ridges can dehydrate the print head and may prevent the product from printing Before transporting the product make sure that the print head is in the home far right position and the ink cartridges are in place When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Parent topic Important Safety Instructions LCD Screen Safety Instru...

Page 318: ...n product near water Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Parent topic Important Safety Instructions Important Privacy Notice Printer Serial Number As part of s...

Page 319: ...or products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary ...

Page 320: ...ter in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Th...

Page 321: ...une combinaison quelconque de dispositifs à la seule condition que la somme des IES de tous les dispositifs n excède pas cinq CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Using the Fax Setup Wizard Binding Arbitration and Class Waiver 1 DISPUTES BINDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all D...

Page 322: ... of the Dispute shall include the sender s name address and contact information the facts giving rise to the Dispute and the relief requested the Dispute Notice Following receipt of the Dispute Notice Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration 1 4 Small Claims Court Notwithstanding the foregoing you may bring an individual action in the small clai...

Page 323: ...ither you or Epson decides to arbitrate a Dispute both parties agree to the following procedure i Write a Demand for Arbitration The demand must include a description of the Dispute and the amount of damages sought to be recovered You can find a copy of a Demand for Arbitration at http www jamsadr com Demand for Arbitration ii Send three copies of the Demand for Arbitration plus the appropriate fi...

Page 324: ...rovide notice prior to litigation 1 8 Amendments to Section 1 Notwithstanding any provision in this Agreement to the contrary you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not ...

Page 325: ... this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alte...

Page 326: ...ICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrig...

Page 327: ...327 Copyright Attribution 2022 Epson America Inc 08 22 CPD 62192 Parent topic Copyright Notice ...

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