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Epson WF-2810 Series, User Manual

The Epson WF-2810 Series is a high-performance printer designed for small businesses and home offices. With its sleek design and advanced features, this printer offers high-quality prints and efficient operations. To fully utilize its capabilities, make sure to download the user manual from our website for free.

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Other Scanning Problems

Scanning Is Too Slow

Lower the resolution.

Related Information

&

“Scanning Using Epson Scan 2” on page 116

Scanning Slows Down Dramatically During Continuous Scanning

Scanning slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue scanning. To return to normal scanning speed, leave the printer idle for at least 30 minutes. Scanning
speed does not return to normal if the power is off.

Scanning Stops when Scanning to PDF/Multi-TIFF

❏

When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.

❏

When scanning large volumes, we recommend scanning in grayscale.

❏

Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.

❏

Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.

Related Information

&

“Scanning Using Epson Scan 2” on page 116

Problems when Sending and Receiving Faxes

Related Information

&

“Cannot Send or Receive Faxes” on page 193

&

“Cannot Send Faxes” on page 194

&

“Cannot Send Faxes to a Specific Recipient” on page 194

&

“Cannot Send Faxes at a Specified Time” on page 194

&

“Cannot Receive Faxes” on page 195

&

“Sent Fax Quality Is Poor” on page 195

&

“Faxes Are Sent at the Wrong Size” on page 196

&

“Received Fax Quality Is Poor” on page 196

&

“Received Faxes Are Not Printed” on page 196

User's Guide

Solving Problems

192

Summary of Contents for WF-2810 Series

Page 1: ...User s Guide NPD6101 00 EN ...

Page 2: ... and Password 30 Making Wi Fi Settings by Push Button Setup 31 Making Wi Fi Settings by PIN Code Setup WPS 32 Checking the Network Connection Status 33 Network Icon 33 Printing a Network Connection Report 33 Printing a Network Status Sheet 39 Replacing or Adding New Wireless Routers 39 Changing the Connection Method to a Computer 40 Changing the Wi Fi Direct Simple AP Settings 40 Disabling Wi Fi f...

Page 3: ... Color Universal Print Feature 89 Adjusting the Print Color 90 Printing to Emphasize Thin Lines 91 Printing Clear Bar Codes 91 Canceling Printing 92 Menu Options for the Printer Driver 92 Printing from the Printer Driver on Mac OS 94 Printing Basics 94 Printing on 2 Sides 96 Printing Several Pages on One Sheet 97 Printing and Stacking in Page Order Reverse Order Printing 97 Printing a Reduced or E...

Page 4: ... Checking and Cleaning the Print Head Windows 150 Checking and Cleaning the Print Head Mac OS 150 Aligning the Print Head 151 Aligning the Print Head Control Panel 151 Cleaning the Paper Path for Ink Smears 151 Cleaning the Scanner Glass 152 Cleaning the Translucent Film 152 Network Service and Software Information Application for Configuring Printer Operations Web Config 155 Running Web Config on...

Page 5: ...atterns in the Prints 186 Uneven Colors Smears Dots or Straight Lines Appear in the Copied Image 186 Moiré Cross Hatch Patterns Appear in the Copied Image 186 An Image of the Reverse Side of the Original Appears in the Copied Image 186 The Printout Problem Could Not be Cleared 187 Other Printing Problems 187 Printing Is Too Slow 187 Printing or Copying Slows Down Dramatically During Continuous Ope...

Page 6: ...ications 200 Interface Specifications 200 Fax Specifications 200 Network Function List 201 Wi Fi Specifications 202 Security Protocol 202 Supported Third Party Services 202 Dimensions 203 Electrical Specifications 203 Environmental Specifications 204 System Requirements 204 Regulatory Information 205 Standards and Approvals 205 German Blue Angel 206 Restrictions on Copying 206 Transporting and Sto...

Page 7: ...t or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ones Related Information Software Update Tools EPSON Software Updater on page 160 Using the Manual to Search for Information Th...

Page 8: ...ages you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 Marks and Symbols Caution Instructions that must be followed carefully to avoid bodily injury cImporta...

Page 9: ...dows Server 2003 R2 and Windows Server 2003 refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microsoft Windows XP Profession...

Page 10: ...l outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adv...

Page 11: ...pere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection...

Page 12: ...from the authorized personnel representing the medical facilities and follow all posted warnings and directions on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow all po...

Page 13: ...eder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper F Stopper Prevents printouts from falling from the output tray A Document cover Blocks external light while scanning B Scanner glass Place the originals C Control panel Indicates the printer s status and allows you to make print settings User s Guide Printer Basics 1...

Page 14: ...ntenance box cover Remove when replacing the maintenance box The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing B Rear cover Remove when removing jammed paper C AC inlet Connects the power cord D EXT port Connects external phone devices E LINE port Connects a phone line F USB port Connects a USB cable to connect with a computer Related I...

Page 15: ... to select a menu and then press the OK button to enter the selected menu E Stops the current operation F Enters numbers characters and symbols G Clears number settings such as the number of copies H Starts an operation such as printing or copying I Applies to a variety of functions depending on the situation J Returns to the previous screen K Turns on when received documents that have not yet bee...

Page 16: ... the menu Scan Allows you to scan a document or a photo Copy Allows you to copy a document Wi Fi Setup Allows you to set up the printer for use on a wireless network This is a shortcut to the following menu Settings Network Settings Wi Fi Setup Fax Allows you to send faxes Quiet Mode Displays Quiet Mode setting that allows you to reduce the noise the printer makes However enabling this may reduce ...

Page 17: ...n you have finished entering characters select OK and then press the OK button Function button Descriptions l r Moves the cursor to the left or right A 1 Switches the character type You can enter alphanumerics or symbols You can also switch them by using the button Enters a space Deletes a character to the left backspace OK Enters the selected characters Viewing Animations You can view animations ...

Page 18: ...through the current step The animation repeats when the progress bar reaches the end B Press l button to return to the previous step C Indicates the total number of steps and the current step number In the example above it shows step 2 from 3 steps D Press r button to move to the next step User s Guide Printer Basics 18 ...

Page 19: ...through the wireless router Related Information Connecting to a Computer on page 20 Connecting to a smart device over a wireless router on page 21 Making Wi Fi Settings from the Printer on page 30 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In thi...

Page 20: ...ting to Devices other than iOS and Android using Wi Fi Direct on page 27 Connecting to a Computer We recommend using the installer to connect the printer to a computer You can run the installer using one of the following methods Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software ...

Page 21: ...ice that you want to connect to the printer http epson sn Setup Note If you want to connect a computer and a smart device to the printer at the same time we recommend setting up from the computer first by using the installer Related Information Printing from Smart Devices on page 102 Connecting to an iPhone iPad or iPod touch using Wi Fi Direct This method allows you to connect the printer directl...

Page 22: ...ou only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi Fi Direct 3 Check the message and then press...

Page 23: ...nter s control panel in PHOTO mode Use the Camera app for iOS 11 or later You cannot connect to the printer using the Camera app for iOS 10 or earlier Also you cannot connect using an app for scanning QR codes If you cannot connect press the l button See Related Information below for details on connecting 8 Tap the notification displayed on the screen of the iPhone iPad or iPod touch 9 Tap Join Us...

Page 24: ...nter is not selected 13 Select the printer that you want to connect to See the information displayed on the printer s control panel to select the printer 14 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again User s Guide Network Settings 24 ...

Page 25: ...ed to print from a smart device Install Epson iPrint on the smart device in advance Note You only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Wi Fi Setup on the home screen To select an item use the u d l r but...

Page 26: ... are not displayed connect by selecting Other OS Devices See Related Information below for connecting 9 When the device connection approval screen is displayed select Approve 10 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again Related Information ...

Page 27: ...ce Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi Fi Direct 3 Check the message and then press the OK button to proceed 4 Check the message and then press the OK button to proceed 5 Select Other OS...

Page 28: ...e s Wi Fi screen select the SSID shown on the printer s control panel and then enter the password The screenshot is an example on iPhone 7 On the printer s control panel press the OK button User s Guide Network Settings 28 ...

Page 29: ... printer that you want to connect to See the information displayed on the printer s control panel to select the printer 11 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again User s Guide Network Settings 29 ...

Page 30: ...rd on page 30 Making Wi Fi Settings by Push Button Setup on page 31 Making Wi Fi Settings by PIN Code Setup WPS on page 32 Making Wi Fi Settings by Entering the SSID and Password You can set up a Wi Fi network by entering the information necessary to connect to a wireless router from the printer s control panel To set up using this method you need the SSID and password for a wireless router Note I...

Page 31: ... the SSID on the label If you cannot find any information see the documentation provided with the wireless router 7 When you have setup finished and then press the button Note If you fail to connect load paper and then press the button to print a network connection report Related Information Entering Characters on page 17 Checking the Network Connection Status on page 33 When You Cannot Make Netwo...

Page 32: ...annot Make Network Settings on page 177 Making Wi Fi Settings by PIN Code Setup WPS You can automatically connect to an wireless router by using a PIN code You can use this method to set up if an wireless router is capable of WPS Wi Fi Protected Setup Use a computer to enter a PIN code into the wireless router 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and th...

Page 33: ... the network connection status and strength of the radio wave using the network icon on the printer s home screen Related Information Guide to the Home Screen on page 16 Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router 1 Load papers 2 Select Settings on the home screen and then press the OK button To sele...

Page 34: ...heck the messages and error codes on the network connection report and then follow the solutions a Error code b Messages on the Network Environment Related Information E 1 on page 35 E 2 E 3 E 7 on page 35 E 5 on page 36 E 6 on page 36 E 8 on page 36 E 9 on page 37 E 10 on page 37 E 11 on page 37 E 12 on page 38 User s Guide Network Settings 34 ...

Page 35: ...You cannot use push button setup if your wireless router does not support WPS Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the wireless router If you are using a wireless router with its default settings the SSID and password a...

Page 36: ...our wireless router is using shared authentication with WEP security make sure the authentication key and index are correct If the number of connectable devices on the wireless router is less than the number of network devices that you want to connect make settings on the wireless router to increase the number of connectable devices See the documentation provided with the wireless router to make s...

Page 37: ...ct You can check the IP address subnet mask and default gateway from the Network Status part on the network connection report If DHCP is enabled change the printer s Obtain IP Address setting to Auto If you want to set the IP address manually check the printer s IP address from the Network Status part on the network connection report and then select Manual on the network settings screen Set the su...

Page 38: ...stered password is set on the printer Related Information Printing a Network Status Sheet on page 39 Connecting to a Computer on page 20 E 13 Solutions Check the following Network devices such as a wireless router hub and router are turned on The TCP IP Setup for network devices has not been set up manually If the printer s TCP IP Setup is set automatically while the TCP IP Setup for other network...

Page 39: ...it to the other network first You can confirm the number of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer s control panel The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer On the printer s control panel go to Wi Fi D...

Page 40: ...disc and users with Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting Change the Connection Methods Follow the on screen instructions until the following screen is displayed Select Set up Printer connection again for new network router or changing USB to network etc on the Install Software screen and then click Next C...

Page 41: ...nter to your arbitrary value You can set the password in ASCII characters that is displayed on the software keyboard on the control panel When changing the password all connected devices are disconnected Use the new password if you want to re connect the device Disable Wi Fi Direct Disable Wi Fi Direct simple AP settings of the printer When disabling it all devices connected to the printer in Wi F...

Page 42: ...e following methods to disconnect the Wi Fi Direct Simple AP connection from the device Disconnect the Wi Fi connection to the printer s network name SSID Connect to another network name SSID 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi Fi Direct 3 Press the OK button to proceed 4 Press the OK button to proceed 5 Press t...

Page 43: ...riangle symbol on the edge guide Paper suitable for printing documents and photos Media Name Size Loading Capacity Sheets Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 Paper suitable for printing photos Media Name Size Loading Capacity Sheets Epson Ultra Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 ...

Page 44: ...mation such as the sender s name or corporation name are pre printed in the header There must be a margin of 3 mm or more at the top of the paper 2 sided printing and borderless printing are not available for letterhead paper Envelopes Media Name Size Loading Capacity Envelopes Envelope Envelope 10 Envelope DL Envelope C6 10 Related Information Paper for Borderless Printing on page 44 Paper for 2 ...

Page 45: ...ed with the paper Fan and align the edges of the paper before loading Do not fan or curl photo paper Doing so may damage the printable side If the paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause paper jams and smears on the printout Do not use paper that is wavy torn cut folded damp too thick too thin or paper that has stic...

Page 46: ...of the paper support with the printable side facing up cImportant Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line just under the d symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first User s Guide Preparing the Printer 46...

Page 47: ...o select an item use the u d l r buttons and then press the OK button Note You can also display the paper size and paper type settings screen by selecting Settings Printer Setup Paper Source Settings Paper Setting For letterhead paper select Letterhead as the paper type For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer may print beyond th...

Page 48: ...envelopes short edge first at the center with the flap facing down and slide the edge guides to the edges of the envelopes Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout Do not use...

Page 49: ...Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Matte Epson Matte Epson Photo Quality...

Page 50: ...reduced 3 Place the original face down and slide it to the corner mark Note A range of 1 5 mm from the corner of the scanner glass is not scanned 4 Close the cover gently cImportant Do not apply too much force to the scanner glass or the document cover Otherwise they may be damaged 5 Remove the originals after scanning Note If you leave the originals on the scanner glass for a long time they may s...

Page 51: ...e registry number To edit a contact select Edit and then select the target contact To delete a contact select Delete select the target contact and then select Yes No further steps are necessary 4 Make the necessary settings Note When entering a fax number enter an external access code at the beginning of the fax number if your phone system is PBX and you need the access code to get an outside line...

Page 52: ...r edit the Group Name and then select OK 5 Enter or edit the Index Word and then select OK 6 Select the contacts that you want to register in the group Each time you press the r button the contact is selected and deselected alternatively Note You can register up to 99 contacts 7 Sselect Add Entry to complete registering or editing Related Information Entering Characters on page 17 Register Contact...

Page 53: ...oup 1 Access Web Config 2 Select Advanced Settings from the list at the top right of the window 3 Select Contacts 4 Select the number that you want to register and then click Edit 5 Enter a Name and Index Word 6 Select a group from Type 7 Click Select for Contact s for Group The available destinations are displayed 8 Select the destination that you want to register to the group and then click Sele...

Page 54: ...lean clogged nozzles in the print head Print Head Alignment Select this feature to adjust the print head to improve print quality Vertical Alignment Select this feature if your printouts look blurry or text and lines are misaligned Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts Ink Cartridge s Replacement Use this feature to replace th...

Page 55: ... volume such as Button Press Quiet Mode Select the volume such as Button Press in Quiet Mode Quiet Mode Your product may not have this feature depending on the location of purchase Select On to reduce noise during printing however this may lower the print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level Power Off Time...

Page 56: ...again Language Select the language used on the LCD screen Keyboard Change the layout of the keyboard on the LCD screen Sleep Timer Adjust the time period to enter a sleep mode energy saving mode when the printer has not performed any operations The LCD screen turns black when the setting time passes Auto Error Solver Select an action to perform when a 2 sided printing error or a memory full error ...

Page 57: ...ems with the connection see the check report to solve the problem Related Information Making Wi Fi Settings by Entering the SSID and Password on page 30 Making Wi Fi Settings by Push Button Setup on page 31 Making Wi Fi Settings by PIN Code Setup WPS on page 32 Wi Fi Direct Simple AP Connection on page 19 Printing a Network Status Sheet on page 39 Checking the Network Connection Status on page 33 ...

Page 58: ...e Select whether to suspend or resume the Google Cloud Print services Unregister Unregister the Google Cloud Print services Status Check whether or not the printer is registered and connected to the Google Cloud Print services For registration and usage guides see the following portal website https www epsonconnect com http www epsonconnect eu Europe only Menu Options for Contacts Manager Select t...

Page 59: ...figuration Status Sheet Print information sheets showing the current printer status and settings Supply Status Sheet Print information sheets showing the status of consumables Usage History Sheet Print information sheets showing the usage history of the printer Menu Options for Print Counter Select the menus on the control panel as described below Settings Print Counter Displays the total number o...

Page 60: ...t whether or not to start updating Current Version Displays the current firmware version of your printer Notification Checks for firmware updates periodically and notifies you if an update is available Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is applied Any increase will aff...

Page 61: ...f Settings or Power Off Timer feature depending on the location of purchase Select Sleep Timer or Power Off Settings Power Off If Inactive or Power Off If Disconnected and then make settings Select Sleep Timer or Power Off Timer and then make settings User s Guide Preparing the Printer 61 ...

Page 62: ... Individually for Printer s Fax Features on page 67 Menu Options for Fax Settings on page 71 Network Settings on page 19 Managing Contacts on page 51 User Default Settings Menu on page 75 Report Settings Menu on page 74 Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines PSTN Public Switched Telephone Network and PBX Private Branch E...

Page 63: ...one to the printer Do not remove the cap if you are not connecting your telephone In areas where lightning strikes occur frequently we recommend that you use a surge protector Connecting to a Standard Phone Line PSTN or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer Connecting to DSL or ISDN Connect a phone cable from the DSL modem or...

Page 64: ...chine make sure the printer s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call 1 Remove the cap from the EXT port on the back of the printer 2 Connect the phone device and the EXT port with a phone cable Note When sharing a single phone line make sure you connect the phone device to the EXT port of the printer If you split the line to co...

Page 65: ...gures the basic fax features to make the printer ready to send and receive faxes The Wizard is displayed automatically when the printer is turned on for the first time You can also display the wizard manually from the printer s control panel You need to run the wizard again in case the wizard is skipped when the printer is first turned on or when the connection environment has changed The items be...

Page 66: ...d then go to step 8 Note Distinctive ring services offered by many telephone companies the service name differs by company allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one number for voice calls and another for fax calls Select the ring pattern assigned to fax calls in DRD Depending on the region On and Off are displayed as...

Page 67: ... Receive Faxes Operating Only a Connected Phone Remote Receive on page 69 Basic Settings Menu on page 72 Making Settings Individually for Printer s Fax Features You can configure the printer s fax features individually using the printer s control panel The settings made using Fax Setting Wizard can also be changed For more details see the descriptions of the Fax Settings Menu Related Information M...

Page 68: ... Receiving Faxes With an External Phone Device A printer with an external phone device works as follows If your phone device is the answering machine and when it answers within the number of rings set in Rings to Answer If the ringing is for a fax The printer automatically switches to receive faxes If the ringing is for a voice call The answering machine can receive voice calls and record voice me...

Page 69: ...lls to record voice messages See the manuals that came with the answering machine for its settings The printer s Rings to Answer setting may not be displayed depending on the region Related Information Usage of Auto Mode on page 68 Basic Settings Menu on page 72 Making Settings to Receive Faxes Operating Only a Connected Phone Remote Receive You can start receiving incoming faxes by only picking u...

Page 70: ...rn to the Rejection Fax screen 5 If you are using the Rejection Number List select Edit Blocked Number list and then edit the list Related Information Basic Settings Menu on page 72 Making Settings to Send and Receive Faxes on a Computer To send and receive faxes on a computer FAX Utility must be installed on the computer connected by network or USB cable Making Save to Computer Setting to Receive...

Page 71: ...he settings using the FAX Utility However if there are any faxes that have been unsaved to the computer the feature does not work 1 Select Settings on the home screen on the printer s control panel To select an item use the u d l r buttons and then press the OK button 2 Select Fax Settings Receive Settings 3 SelectSave to Computer No Related Information Receive Settings Menu on page 73 Menu Option...

Page 72: ...ber Dial Mode Select the type of phone system to which you have connected the printer When set to Pulse you can temporarily switch the dialing mode from pulse to tone by pressing T is entered while entering numbers on the fax top screen This setting may not be displayed depending on your region or country Line Type Select the line type to which you have connected the printer When using the printer...

Page 73: ...s phone number is not in the contacts set whether to reject receiving the faxes Edit Blocked Number list You can register up to 30 fax numbers to reject the faxes and calls Enter up to 20 characters using 0 9 or space Related Information Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard on page 65 Setting Receive Mode on page 67 Making Settings to Receive Faxes Operating ...

Page 74: ... printed last output to the top the printed documents are stacked in the correct page order When the printer is running low on memory this feature may not be available Print Suspend Time During the time period you specified from Stop through Restart you specified the printer saves documents received in the printer s memory without printing them This feature can be used for noise prevention at nigh...

Page 75: ...ng On automatically erases the backups when sending or receiving a document completes successfully and the backups become unnecessary Selecting Off to prepare for an unexpected power off due to an electricity failure or an incorrect operation temporarily stores backup copies of sent and received documents in its memory Clear Backup Data Erases all backup copies temporarily stored in the printer s ...

Page 76: ...art button and select Control Panel Printers in Hardware and Sound Right click on your printer and select Printing preferences Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on your printer and select Printing preferences Accessing the printer driver from the printer icon on the task b...

Page 77: ... setting items Right clicking an item displays Help When you select Print Preview you can see a preview of your document before printing 6 Click OK to close the printer driver window 7 Click Print Note When you select Print Preview a preview window is displayed To change the settings click Cancel and then repeat the procedure from step 2 Related Information Available Paper and Capacities on page 4...

Page 78: ...ual 2 sided printing is available when EPSON Status Monitor 3 is enabled However it may not be available when the printer is accessed over a network or is used as a shared printer Note To enable EPSON Status Monitor 3 click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 1 On the printer driver s Main tab select an option from 2 Sided Printing 2 Click Setting...

Page 79: ...ing Basics on page 76 Main Tab on page 92 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Print Settings On the printer driver s Main tab select 2 Up or 4 Up as the Multi Page setting Note This feature is not available for borderless printing Related Information Printing Basics on page 76 Main Tab on page 92 User s Guide Printing 79 ...

Page 80: ...ment You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer Print Settings On the printer driver s More Options tab select the document size from the Document Size setting Select the paper size you want to print on from the Output Paper setting Select Reduce Enlarge Document and then select Fit to Page or Zoom to When you select...

Page 81: ...s of paper You can create a larger poster by taping them together Note This feature is not available for borderless printing Print Settings On the printer driver s Main tab select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster as the Multi Page setting If you click Settings you can select the panels that you do not want to print You can also select the cutting guide options Related Information Pri...

Page 82: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 82 ...

Page 83: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 83 ...

Page 84: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 84 ...

Page 85: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 85 ...

Page 86: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 86 ...

Page 87: ...oter You can print information such as a user name and printing date in headers or footers Print Settings On the printer driver s More Options tab click Watermark Features and then select Header Footer Click Settings and then select the items you want to print User s Guide Printing 87 ...

Page 88: ...le in the following conditions Paper Plain paper Copy paper Borderless Not selected Quality Standard Automatic 2 sided printing Not selected Color Correction Automatic Note You can also add your own watermark or anti copy pattern Print Settings On the printer driver s More Options tab click Watermark Features and then select Anti Copy Pattern or Watermark Click Settings to change details such as t...

Page 89: ... File menu to start printing Note If you close the Job Arranger Lite window before adding all the print data to the Print Project the print job you are currently working on is canceled Click Save from the File menu to save the current job The extension of the saved files is ecl To open a Print Project click Job Arranger Lite on the printer driver s Maintenance tab to open the Job Arranger Lite win...

Page 90: ...data Print Settings On the printer driver s More Options tab select Custom as the Color Correction setting Click Advanced to open the Color Correction window and then select the method of color correction Note Automatic is selected as default on the More Options tab With this setting the colors are automatically adjusted to match the paper type and print quality settings PhotoEnhance on the Color ...

Page 91: ...learly and make it easy to scan Only enable this feature if the bar code you printed cannot be scanned You can use this feature under the following conditions Paper Plain paper Copy paper Letterhead or Envelope Quality Standard The print quality may be changed when printing The print speed may become slower and print density may become higher Note Deblurring may not always be possible depending on...

Page 92: ...set on the Main and More Options tabs Reset Defaults Return all settings to their factory default values The settings on the More Options tab are also reset to their defaults Ink Levels Displays the approximate ink levels Paper Source Select the paper source from which the paper is fed Select Auto Select to automatically select the paper source selected in the print settings on the printer s contr...

Page 93: ...ions Tab Printing Presets Add Remove Presets You can add or remove your own presets for frequently used print settings Select the preset you want to use from the list Show Settings Displays a list of items currently set on the Main and More Options tabs Reset Defaults Return all settings to their factory default values The settings on the Main tab are also reset to their defaults Document Size Sel...

Page 94: ...erences Allows you to make settings for items on the EPSON Status Monitor 3 window Extended Settings Allows you to make a variety of settings Right click each item to view the Help for more details Print Queue Displays the jobs waiting to be printed You can check pause or resume print jobs Language Changes the language to be used on the printer driver window To apply the settings close the printer...

Page 95: ...Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again See the following to add a printer http epson sn 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capacities on page 43 Loading Paper in the Rear Paper Feed on page 46 Menu Options for Print Settings on page 100 ...

Page 96: ...t Settings Select Two sided Printing Settings from the pop up menu Select the method of 2 sided printing and then make the Document Type settings Note Printing speed may be reduced depending on the document type When printing photos with dense data select Text Graphics or Text Photos in the Document Type setting If the printouts are smeared or ink bleeds through to the other side of the paper adju...

Page 97: ...n page order and Border Related Information Printing Basics on page 94 Menu Options for Layout on page 99 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order Print Settings Select Paper Handling from the pop up menu Select Reverse as the Page Order setting Related Information Printing Basics on page 94 User s G...

Page 98: ...in Destination Paper Size When reducing the size of the document select Scale down only When printing at a specific percentage do one of the following Select Print from the File menu of the application Select Printer enter a percentage in Scale and then click Print Select Page Setup from the File menu of the application Select your printer in Format For enter a percentage in Scale and then click O...

Page 99: ... You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling Click the printer icon in the Dock Select the job you want to cancel and then do one of the following OS X Mountain Lion or later Click next to the progress meter Mac OS...

Page 100: ... you loaded Destination Paper Size Select the paper size to print on Scale down only Select when reducing the size of the document Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page When you want to add a back cover select After document Cover Page Type Select the contents of the cover page Menu Options for Print Settings Paper Source Select the paper source f...

Page 101: ... Print Fax and then select the printer Click Options Supplies Options or Driver Operation Settings of the Mac OS Printer Driver Skip Blank Page Avoids printing blank pages Quiet Mode Prints quietly However the print speed may be slower Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is fa...

Page 102: ...e Epson Connect service If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Related Information Printing Using a Network Service on page 164 Installing Epson iPrint You can install Epson iPrint on you...

Page 103: ...er size and paper type G Displays the paper size When this is displayed as a button tap it to display the paper settings currently set on the printer H Displays photos and documents you selected I Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in i...

Page 104: ...e 46 Connecting to a Smart Device on page 21 Using AirPrint AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your produ...

Page 105: ...Canceling the Ongoing Job Press the y button on the printer s control panel to cancel the print job in progress User s Guide Printing 105 ...

Page 106: ...tings To change the settings press the d button select the setting items and change settings When you have finished press the OK button Note If you want to copy by reducing or enlarging the size of a document by a specific percentage select any item other than Auto Fit as the Reduce Enlarge setting Specify a percentage in Custom Size 7 Press the x button Related Information Loading Papers on page ...

Page 107: ...g Multiple Originals onto One Sheet 1 Select Copy on the home screen To select an item use the u d l r buttons and then press the OK button 2 Press the OK button to display the print settings and then press the d button 3 Select 2 up as the Multi Page setting and then press the OK button 4 Select the order of the layout for the Layout Order setting and then press the OK button 5 Select the orienta...

Page 108: ...pe of the paper you loaded in the printer Reduce Enlarge Enlarges or reduces the originals Actual Size Copies at 100 magnification Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected When there are white margins around the original the white margins from the corner mark of the scanner glass are detected as the scan area but the ma...

Page 109: ... the printouts may be faint Best provides higher quality printing but the printing speed may be slower For users in Western Europe the draft mode is not available ID Card Copy Scans both sides of an ID card and copies onto one side of A4 size paper Borderless Copy Copies without margins around the edges The image is enlarged a little to remove margins from the edges of the paper Select how much to...

Page 110: ... using the Windows 7 Windows Vista you need to make WSD settings on your computer before scanning Related Information Scanning to a Computer on page 110 Scanning Using WSD on page 114 Scanning to a Computer Note Before scanning install Epson Scan 2 and Epson Event Manager on your computer 1 Place the originals 2 Select Scan on the home screen To select an item use the u d l r buttons and then pres...

Page 111: ...r When the printer is connected to a network you can select the computer to which you want to save the scanned image You can display up to 20 computers on the printer s control panel If you set Network Scan Name Alphanumeric on Epson Event Manager it is displayed on the control panel 5 Press the x button Related Information Placing Originals on page 49 Making Custom Settings in Epson Event Manager...

Page 112: ...3 Click Make Job Settings User s Guide Scanning 112 ...

Page 113: ... such as the resolution or the color for saving the scanned image Target Folder Select the save folder for the scanned image Filename Prefix Start Number Change the settings for the file name you want to save File Format Select the save format Launch Action Select the action when scanning Test Settings Starts test scanning using current settings 5 Click OK to return to the main screen User s Guide...

Page 114: ...e is only available for computers running Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista If you are using Windows 7 Windows Vista you need to setup your computer in advance using this feature 1 Place the originals 2 Select Scan on the home screen To select an item use the u d l r buttons and then press the OK button User s Guide Scanning 114 ...

Page 115: ...s set up automatically The following is necessary to set up a WSD port The printer and the computer are connected to the network The printer driver is installed on the computer 1 Turn the printer on 2 Click start and then click Network on the computer 3 Right click the printer and then click Install Click Continue when the User Account Control screen is displayed Click Uninstall and start again if...

Page 116: ...art Control Panel Hardware and Sound or Hardware Devices and Printers Windows Vista Click start Control Panel Hardware and Sound Printers 7 Check that an icon with the printer s name on the network is displayed Select the printer name when using with WSD Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver Epson Scan 2 You can scan originals using detailed set...

Page 117: ...al this item may be set automatically and cannot be changed Image Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass You cannot change this setting 4 Make other scan settings if necessary You can preview the scanned image by clicking the Preview button The preview window opens and the previewed image is dis...

Page 118: ... specified for the scanned image and then save it in grayscale or black and white Threshold You can adjust the border for monochrome binary black and white Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shadows that appear when scanning printed papers such as a magazine Edge Fill You can remove the shadow created around the sca...

Page 119: ...n that allows you to scan photos and documents from a smart device such as a smartphone or tablet that is connected to the same wireless network as your printer You can save the scanned data on a smart device or to Cloud services send it by email or print it If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer F...

Page 120: ... do not need to select it again from the next time D Displays the scanning screen E The scanning screen displayed when the scan menu is selected F Displays the screen where you can make scan settings such as resolution G Displays scanned images H Starts scanning I Displays the screen where you can save scanned data to a smart device or Cloud services J Displays the screen where you can send scanne...

Page 121: ...Information Fax Settings on page 62 Sending Faxes Using the Printer Sending Faxes Using the Control Panel Related Information Sending Faxes Automatically Using the Control Panel on page 121 Sending Faxes Automatically Using the Control Panel You can send faxes by entering fax numbers for recipients on the control panel 1 Place the originals You can send up to 100 pages in one transmission however ...

Page 122: ... recipient you want to send to has not been registered in Contacts register it from Contacts Manager Fax Menu Contacts Manager To select from sent fax history Press the d button and then select a recipient Note To delete recipients you have entered press the r button on the Fax screen select the recipient and then press the OK button Press the button to finish and return to the Fax screen 4 Press ...

Page 123: ...d Settings to make settings such as the resolution and the sending method if necessary 5 When you hear a fax tone press the x button and then hang up the handset Note When a number is dialed using the connected telephone it takes longer to send a fax because the printer performs scanning and sending simultaneously While sending the fax you cannot use the other features 6 When sending is complete r...

Page 124: ...mation Placing Originals on page 49 Sending Faxes Automatically Using the Control Panel on page 121 Fax Send Settings on page 128 Sending Faxes in Monochrome at a Specified Time Send Fax Later You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to send is specified 1 Place the originals 2 Select Fax on the home screen To select an item use the u d l r butt...

Page 125: ...eiving faxes Receiving an incoming fax Receiving a fax by making a call Polling Receive Received faxes are printed in the printer s initial settings To check the status of the fax settings you can print a Fax Settings List by selecting Fax Menu More Fax Report Fax Settings List See Related Information below to make settings Related Information Making Settings Individually for Printer s Fax Feature...

Page 126: ...eceiving a fax and then press the x button Next hang up the handset If the ringing is for a voice call You can answer the phone as normal When the ringing stops and the printer automatically switches to receive faxes If the ringing is for a fax The printer starts receiving faxes If the ringing is for a voice call You cannot answer the phone Ask the person to call you back Note Set the number of ri...

Page 127: ...on service has an audio guidance feature that you need to follow to receive a document you cannot use this feature To receive a document from a fax information service that uses audio guidance just dial the fax number using the connected telephone and operate the phone and the printer following the audio guidance 1 Select Fax on the home screen To select an item use the u d l r buttons and then pr...

Page 128: ...9 Contacts Manager on page 130 Scan Settings Select the menus on the control panel as described below Fax Menu Scan Settings Resolution Select the resolution of the outgoing fax If you select a higher resolution the data size becomes larger and it takes time to send the fax Density Sets the density of the outgoing fax Press r to make the density darker and press l to make it lighter Original Size ...

Page 129: ...rmation approximately 7 mm lower than the top of the scanned image The header may overlap with the image however the fax received by the recipient will not be split into two documents Fax Header Select the header for the recipient To use this feature you should register multiple headers in advance Additional Header Info Select the information you want to add You can select one from Your Phone Numb...

Page 130: ...ding a Fax from a Computer You can send faxes from the computer by using the FAX Utility and PC FAX driver Note To install the FAX Utility use the EPSON Software Updater See Related Information below for details For Windows users you can install using the software disc supplied with the printer Related Information Software Update Tools EPSON Software Updater on page 160 Installing the Latest Appli...

Page 131: ...bs internally Other information is automatically added to the cover sheet Recipient Settings screen of FAX Utility is displayed 6 Specify a recipient and click Next Selecting a recipient name fax number and so on from PC FAX Phone Book If the recipient is saved in the phone book do the steps below A Click the PC FAX Phone Book tab B Select the recipient from the list and click Add Selecting a reci...

Page 132: ...f you want to change the order of the items on the cover sheet You can select the cover sheet size in Paper Size You can also select a cover sheet at a different size to the document being transmitted CClick Font if you want to change the font or font size used for the text on the cover sheet D Click Sender Settings if you want to change the sender information E Click Detailed Preview if you want ...

Page 133: ...e PC FAX driver s help 6 Select the Recipient Settings menu and then specify the recipient Specifying a recipient name fax number and so on directly Click the Add item enter the necessary information and then click The recipient is added to the Recipient List displayed in the upper part of the window If you have selected Enter fax number twice in the PC FAX driver settings you need to enter the sa...

Page 134: ... with your printer Windows users Only cImportant To receive faxes on a computer the Receive Mode on the printer s control panel must be set to Auto The computer set to receive faxes should always be on Received documents are saved in the printer s memory temporarily before the documents are saved on the computer If you turn off the computer the printer s memory might become full as it cannot send ...

Page 135: ...onfiguring Fax Operations and Sending Faxes FAX Utility on page 158 Checking for New Faxes Windows By setting up a computer to save faxes received by the printer you can check the processing status of received faxes and whether or not there are any new faxes using the fax icon on the Windows task bar By setting up the computer to display a notification when new faxes are received a notification sc...

Page 136: ... Received faxes are automatically renamed using the following naming format YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn Year Month Day Hour Minute Second_sender s number Checking for New Faxes Mac OS You can check for new faxes using one of the following methods This is available only on computers set to Save save faxes on this computer Open the received fax folder specified in Received Fax Output Settings Op...

Page 137: ... Using Other Faxing Features Printing Fax Report Manually 1 Select Fax on the home screen To select an item use the u d l r buttons and then press the OK button 2 Press OK button and select More 3 Select Fax Report 4 Select the report you want to print and then follow the on screen instructions Note You can change the report format From the home screen select Settings Fax Settings Report Settings ...

Page 138: ...heck the ink level select Ink Level To check the remaining service life of the maintenance box select Maintenance Box Service Life Checking the Status of the Remaining Ink and the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select E...

Page 139: ...ow Starfish 603 603XL 603 603XL 603 603XL 603 603XL XL indicates a large cartridge Note For users in Europe visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield For Australia and New Zealand BK Black C Cyan M Magenta Y Yellow 212 212XL 212 212XL 212 212XL 212 212XL XL indicates a large cartridge Epson recommends the use of genuine Epson ink cartri...

Page 140: ...warm up at room temperature for at least three hours before using it Do not open the ink cartridge package until you are ready to install it in the printer The cartridge is vacuum packed to maintain its reliability If you leave a cartridge unpacked for a long time before using it normal printing may not be possible Handling precautions for replacing ink cartridges Be careful not to break the hooks...

Page 141: ...supply port facing up Because the ink supply port is equipped with a valve designed to contain the release of excess ink there is no need to supply your own covers or plugs Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges This printer uses ink cartridges equipped with a green chip that monitors info...

Page 142: ...at you are printing the paper type that you are using the frequency of your prints and environmental conditions such as temperature Replacing Ink Cartridges Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured Do one of the following To select an item use the u d l r buttons and then press the OK button When prompted to replace i...

Page 143: ...x as you may get smeared with ink Do not reuse a maintenance box which has been removed and left detached for a long period Ink inside the box will have solidified and no more ink can be absorbed Keep the maintenance box out of direct sunlight Do not store the maintenance box in high or freezing temperatures Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be...

Page 144: ...lack ink still remains you can use the following settings to continue printing for a short time using only black ink Type of paper plain papers Envelope Color B W or Grayscale Borderless Not selected EPSON Status Monitor 3 Enabled When printing from the printer driver on Windows Because this feature is only available for approximately five days replace the expended ink cartridge as soon as possibl...

Page 145: ... select Proceed 3 If you want to print in monochrome select Remind me later The ongoing job is canceled 4 Now you can copy originals on plain paper in monochrome Select the feature you want to use on the home screen Note Borderless copying is not available Temporarily Printing with Black Ink Windows Do one of the following When the following window is displayed select Print in Black User s Guide R...

Page 146: ... the Paper Type setting on the Main tab 4 Select Grayscale 5 Set the other items on the Main and More Options tabs as necessary and then click OK 6 Click Print 7 Click Print in Black in the window displayed Temporarily Printing with Black Ink Mac OS Note To use this feature through a network connect with Bonjour 1 Click the printer icon in the Dock 2 Cancel the job Note If you cannot cancel printi...

Page 147: ...ly When black ink is running low and there is enough color ink remaining you can use a mixture of color inks to create black You can continue printing while preparing a replacement black ink cartridge This feature is only available when you select the following settings in the printer driver Paper Type plain papers Quality Standard EPSON Status Monitor 3 Enabled Note If EPSON Status Monitor 3 is d...

Page 148: ... No Select to continue using the remaining black ink This window is displayed the next time you print a similar job Disable this feature Select to continue using the remaining black ink This window is not displayed until you replace the black ink cartridge and it runs low again User s Guide Replacing Ink Cartridges and Other Consumables 148 ...

Page 149: ...canner unit or turn off the printer during head cleaning If the head cleaning is incomplete you may not be able to print Because print head cleaning uses some ink clean the print head only if quality declines When ink is low you may not be able to clean the print head If print quality has not improved after repeating nozzle check and head cleaning about four times wait for at least six hours witho...

Page 150: ...aning the Print Head Windows 1 Load A4 size plain paper in the printer 2 Access the printer driver window 3 Click Nozzle Check on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 46 Accessing the Printer Driver on page 76 Checking and Cleaning the Print Head Mac OS 1 Load A4 size plain paper in the printer 2 Select System Pref...

Page 151: ...aligned or the printouts look blurry Select Vertical Alignment Horizontal banding occurs at regular intervals Select Horizontal Alignment 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 46 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed clean the roller inside cImportant Do not use tissue paper to clean the insid...

Page 152: ...d to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path the tra...

Page 153: ...nter by pressing the P button 2 Open the scanner unit 3 Check if the translucent film is smeared Smears are easier to see if you use a light If there are smears such as finger marks or grease on the translucent film A go to the next step A Translucent film B Rail User s Guide Maintaining the Printer 153 ...

Page 154: ...red part cImportant Wipe off the smear gently If you press the cotton swab too hard to the film the springs of the film may be dislocated and the printer may be damaged 5 Use a new dry cotton swab to wipe the film cImportant Do not leave any fibers on the film Note To prevent the smear from spreading frequently replace the cotton swab with a new one 6 Repeat steps 4 and 5 until the film is not sme...

Page 155: ...r Microsoft Edge Internet Explorer 8 or later Firefox Chrome Mac OS X v10 6 8 or later Safari Firefox Chrome iOS Safari Android 2 3 or later Default browser Chrome OS Default browser Use the latest version Running Web Config on a Web Browser 1 Check the printer s IP address Select Settings Network Settings Connection Check from the control panel to start the connection check Press the x button or ...

Page 156: ...dows Server 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware and Sound 2 Right click on your printer and select Properties 3 Select the Web Service tab and click the URL Running Web Config on Mac OS 1 Select System Preferences from the menu P...

Page 157: ...age 116 Installing the Latest Applications on page 161 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want to connect to another network sel...

Page 158: ...plications Epson Software Event Manager Related Information Installing the Latest Applications on page 161 Application for Configuring Fax Operations and Sending Faxes FAX Utility FAX Utility is an application that allows you to configure various settings for sending faxes from a computer You can create or edit the contacts list to be used when sending a fax configure to save received faxes in PDF...

Page 159: ... and then click Preferences or Properties Accessing from Mac OS In the application select Print from the File menu Select your printer FAX as the Printer setting and then select Fax Settings or Recipient Settings from the pop up menu Related Information Sending a Fax from a Computer on page 130 Application for Configuring Fax Operations and Sending Faxes FAX Utility on page 158 Application for Pri...

Page 160: ...u can also update the printer s firmware and manual Note Windows Server operating systems are not supported Installing Method Download EPSON Software Updater from the Epson website If you are using a Windows computer and cannot to download it from the website you can install it from the supplied software disc http www epson com Starting on Windows Windows 10 Click the start button and then select ...

Page 161: ...ame in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button and select All Programs or Programs EpsonNet EpsonNet Config SE EpsonNet Config Starting on Mac OS Go Applications Epson Software EpsonNet EpsonNet Config SE EpsonNet Config Installing the Latest A...

Page 162: ...pson com If you use Windows Server operating systems you cannot use EPSON Software Updater Download the latest applications from the Epson website Related Information Software Update Tools EPSON Software Updater on page 160 Uninstalling Applications on page 163 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and...

Page 163: ...6 Click on the start button and then select Windows System Control Panel Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel Windows 7 Windows Vista Windows XP Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel 4 Open Uninstall a program or Add or Remove Programs Wi...

Page 164: ...Quit all running applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninstall cImportant The Uninstaller removes all drivers for Epson inkjet printers on the computer If you use multiple Epson inkjet printers and you only want to delete some drivers delete all of them first and then install the necessary printer driver aga...

Page 165: ...id and allows you to print from a smart phone or tablet You can print documents images and websites by sending them directly to a printer on the same wireless LAN Remote Print Driver This is a shared driver supported by Remote Print Driver When printing using a printer in a remote location you can print by changing the printer on the usual applications window See the Epson Connect portal website f...

Page 166: ...cognized Replace the ink cartridge Epson recommends the use of genuine Epson ink cartridges W 14 A borderless printing ink pad is nearing the end of its service life Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad It is not a user serviceable part The message will be displayed until the ink pad is replaced Press the x button to resume printing I 22 ...

Page 167: ...ise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider The Epson warranty does not cover the cost of this replacement Related Information Removing Jammed Paper on page 168 Contacting Epson Support on page 210 Installing the Latest Applications on page 161 Checking the Printer Status Windows 1 Access the printer driver window 2 Click EPSON Sta...

Page 168: ...luding any torn pieces Next clear the error cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper Removing Jammed Paper from Inside the Printer Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured Never touc...

Page 169: ...ner unit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable or translucent film inside the printer Doing so may cause a malfunction User s Guide Solving Problems 169 ...

Page 170: ...t is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it Removing Jammed Paper from Rear Cover 1 Remove the rear cover 2 Remove the jammed paper User s Guide Solving Problems 170 ...

Page 171: ...ated by the triangle symbol on the edge guide Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Do not place objects on the feeder guard Related Information Environmental Specifications on page 204 Paper Handling Precautions on page 45 Available Paper and Capacities on page 43 List of Paper Type on page 49 Paper Jams Load paper in the...

Page 172: ...ng When you load letterhead paper paper on which information such as the sender s name or corporation name are pre printed in the header select Letterhead as the paper type setting Power and Control Panel Problems Power Does Not Turn On Make sure the power cord is securely plugged in Hold down the P button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If yo...

Page 173: ...ct Remove Device Next connect the USB cable to the computer and try a test print Re set the USB connection by following the steps in this manual for changing the connection method to a computer See the related information link below for details Related Information Changing the Connection Method to a Computer on page 40 Checking the Connection Network When you have changed your wireless router or p...

Page 174: ...ed the available functions are limited We recommend using a genuine Epson printer driver See the related information link below for details If you are printing a large data size image the computer may run out of memory Print the image at a lower resolution or a smaller size Related Information Checking for Genuine Epson Printer Drivers on page 174 Installing the Latest Applications on page 161 Che...

Page 175: ...m Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies and if the Options tab and Utility tab are displayed on the window a genuine Epson printer driver is installed on your computer Related Information Installing the Latest Applications on page 161 User s Guide Solving Problems 175 ...

Page 176: ... devices and printers Printers Printers and Faxes see the following to select the icon Example USB connection EPSON XXXX Series Network connection EPSON XXXX Series network If you install the printer driver multiple times copies of printer driver may be created If copies such as EPSON XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device Make sure the print...

Page 177: ...low the printed solutions Related Information Printing a Network Connection Report on page 33 Messages and Solutions on the Network Connection Report on page 34 Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems see the following When you...

Page 178: ...or smart device to a 5 GHz SSID you cannot connect to the printer because the printer only supports communication over 2 4 GHz Connect the computer or smart device to the same SSID as the printer Most wireless routers have a privacy separator feature that blocks communication between connected devices If you cannot communicate between the printer and the computer or smart device even if they are c...

Page 179: ...eck the SSID by printing a network connection report network status sheet or on Web Config Related Information Printing a Network Connection Report on page 33 Printing a Network Status Sheet on page 39 Checking the SSID for the Computer Windows Click in the task tray on the desktop Check the name of the connected SSID from the list displayed User s Guide Solving Problems 179 ...

Page 180: ...d to the USB 3 0 port further away from the computer If the printer supports the 5 GHz frequency range connect to the SSID for the 5 GHz range Related Information Wi Fi Specifications on page 202 Cannot Print from an iPhone iPad or iPod touch Connect the iPhone iPad or iPod touch to the same network SSID as the printer Enable Paper Setup Auto Display in the following menus Settings Printer Setup P...

Page 181: ...ted Colors Appear The print head nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 149 Colored Banding Appears at Intervals of Approximately 2 5 cm Select the appropriate paper type setting for the type of paper loaded in the ...

Page 182: ...etting may slow down printing speed Windows Clear High Speed on the printer driver s More Options tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the High Speed Printing setting Print Quality is Poor Check the following if the print quality is poor due to blurry prints ba...

Page 183: ... cartridge before the date printed on the package For best results use up ink cartridge within six months of opening the package Try to use genuine Epson ink cartridges This product is designed to adjust colors based on the use of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Related Information Checking and Cleaning the Print Head on page 14...

Page 184: ...ed to clean the paper path Related Information Cleaning the Paper Path for Ink Smears on page 151 Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver the Epson auto photo adjustment setting is applied by default depending on the paper type Try change the setting On the More Options tab select Custom in Color Correction and then click Advanced Change the ...

Page 185: ...dges of the copy are cropped off move the original slightly away from the corner When placing the originals on the scanner glass clean the scanner glass and the document cover If there is dust or stains on the glass the copy area may extend to include the dust or stains resulting in the wrong copying position or small images Select the appropriate Original Size in the copy settings Select the appr...

Page 186: ...quality may decline Uneven Colors Smears Dots or Straight Lines Appear in the Copied Image Clean the paper path Clean the scanner glass Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass When the paper is smeared lower the copy density setting Related Information Cleaning the Paper Path for Ink Smears on page 151 Cleaning the Scanner...

Page 187: ... Print Fax and then select the printer Click Options Supplies Options or Driver Select On as the High Speed Printing setting Disable quiet mode This feature slows down the printing speed Control Panel Select on the home screen and then disable Quiet Mode Windows Select Off as the Quiet Mode setting on the printer driver s Main tab Mac OS Select System Preferences from the menu Printers Scanners or...

Page 188: ...start button and then select Windows System Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel enter Scanner and Camera in the search charm click Show Scanner and Camera and then check if the printer is displayed W...

Page 189: ... of the original may appear in the scanned image In Epson Scan 2 select the Advanced Settings tab and then adjust the Brightness This feature may not be available depending on the settings on the Main Settings tab Image Type or other settings on the Advanced Settings tab In Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement When scanning from the scanner glass pla...

Page 190: ...he edge of the scanned image is missing move the original slightly away from the edge of the scanner glass When scanning from the control panel and selecting the auto scan area cropping function remove any trash or dirt from the scanner glass and document cover If there is any trash or dirt around the original the scanning range expands to include it Related Information Placing Originals on page 4...

Page 191: ...olutions and have not solved the problem initialize the Epson Scan 2 settings using Epson Scan 2 Utility Note Epson Scan 2 Utility is an application that comes with Epson Scan 2 1 Start Epson Scan 2 Utility Windows 10 Windows Server 2016 Click the start button and then select EPSON Epson Scan 2 Utility Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Enter the application name in t...

Page 192: ...in Multi TIFF format When scanning large volumes we recommend scanning in grayscale Increase the free space on the computer s hard disk Scanning may stop if there is not enough free space Try scanning at a lower resolution Scanning stops if the total data size reaches the limit Related Information Scanning Using Epson Scan 2 on page 116 Problems when Sending and Receiving Faxes Related Information...

Page 193: ... the computer The PC FAX Driver is installed together with FAX Utility In Windows make sure the printer fax is displayed in Devices and Printers Printer or Printers and Other Hardware The printer fax is displayed as EPSON XXXXX FAX If the printer fax is not displayed uninstall and then re install the FAX Utility See the following to access Devices and Printers Printer or Printers and Other Hardwar...

Page 194: ...r call within 50 seconds after the printer has finished dialing the call ends with an error Dial using a connected telephone to check how long it takes before you hear a fax tone If it takes more than 50 seconds add pauses after the fax number to send the fax A hyphen is entered as the pause mark One pause is about three seconds Add multiple pauses as needed If you have selected the recipient from...

Page 195: ...m numbers that have not been registered to this list are blocked when Caller not in Contacts in Rejection Fax is enabled Related Information Cannot Send or Receive Faxes on page 193 Memory Full Error Occurs If the printer has been set to save received faxes on a computer turn on the computer that is set to save the faxes Once the faxes are saved in the computer they are deleted from the printer s ...

Page 196: ...ed fax Select Fax Menu More Reprint Faxes to reprint the fax Related Information More on page 129 Basic Settings Menu on page 72 Received Faxes Are Not Printed If an error has occurred on the printer such as a paper jam the printer cannot print received faxes Check the printer Related Information Checking the Printer Status on page 166 Removing Jammed Paper on page 168 Pages are Blank or only a Sm...

Page 197: ...are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connected to the printer Operation Sounds Are Loud If operations sounds are too loud enable Quiet Mode Enabling this feature may reduce printing speed Control panel Select on the home screen and then enable Quiet Mode Windows printer driver Enable Quiet Mode on...

Page 198: ...Options for Printer Setup on page 54 Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel User s Guide Solving Problems 198 ...

Page 199: ...en the paper thickness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 41 0 mm 1 61 in D 37 0 mm 1 46 in Borderless printing A 4...

Page 200: ...tion 1200 dpi main scan 2400 dpi sub scan Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface S...

Page 201: ...e RJ 11 Phone Line RJ 11 Telephone set connection The specifications may differ by country or region Network Function List Network Functions and IPv4 IPv6 Functions Supported Remarks Network Printing EpsonNet Print Windows IPv4 Standard TCP IP Windows IPv4 IPv6 WSD Printing Windows IPv4 IPv6 Windows Vista or later Bonjour Printing Mac OS IPv4 IPv6 IPP Printing Windows Mac OS IPv4 IPv6 UPnP Printin...

Page 202: ...n Modes Infrastructure Wi Fi Direct Simple AP 2 3 Wireless Securities 4 WEP 64 128bit WPA2 PSK AES 5 1 IEEE802 11n is only available for the HT20 2 Not supported for IEEE 802 11b 3 Simple AP mode is compatible with a Wi Fi connection infrastructure 4 Wi Fi Direct supports WPA2 PSK AES only 5 Complies with WPA2 standards with support for WPA WPA2 Personal Security Protocol SSL TLS HTTPS Server Clie...

Page 203: ...ange 50 to 60 Hz 50 to 60 Hz Rated Current 0 4 to 0 2 A 0 2 A Power Consumption with USB Con nection Standalone copying Approx 12 0 W ISO IEC24712 Ready mode Approx 4 6 W Sleep mode Approx 0 7 W Power off Approx 0 2 W Standalone copying Approx 12 0 W ISO IEC24712 Ready mode Approx 4 6 W Sleep mode Approx 0 7 W Power off Approx 0 3 W Note Check the label on the printer for its voltage For European ...

Page 204: ...tore for one month at 40 C 104 F System Requirements Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP SP3 or later 32 bit Windows XP Professional x64 Edition SP2 or later Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Ser...

Page 205: ...ls are in compliance with the essential requirements and other relevant provisions of AS NZS4268 C625A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the products Standards and Approvals for New Zealand Model General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Te...

Page 206: ...and municipal securities Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc Passports driver s licenses ...

Page 207: ...e the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power light is off Otherwise the print head does not return to the home position causing the ink to dry and printing may become impossible 3 Disconnect all cables such as the power cord and USB cable 4 Remove all of the paper from the printer 5 Make sure there are no originals on the printer 6 Open...

Page 208: ...hown below 9 Pack the printer in its box using the protective materials When you use the printer again make sure you remove the tape securing the ink cartridge holder If print quality has declined the next time you print clean and align the print head Related Information Part Names and Functions on page 13 Checking and Cleaning the Print Head on page 149 Aligning the Print Head on page 151 User s ...

Page 209: ...rporation 2018 Seiko Epson Corporation The contents of this manual and the specifications of this product are subject to change without notice Trademarks EPSON is a registered trademark and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation Epson Scan 2 software is based in part on the work of the Independent JPEG Group libtiff Copyright 1988 1997 Sam Leffler ...

Page 210: ...upport services for assistance Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals contact Epson support services for assistance If Epson support for your area is not listed below contact the dealer where you purchased your product Epson support will be able t...

Page 211: ...and when you ring The more information you prepare the faster we can help solve the problem This information includes your Epson product manuals type of computer operating system application programs and any information you feel is required Transportation of Product Epson recommends retaining product packaging for future transportation Help for Users in New Zealand Epson New Zealand wishes to prov...

Page 212: ...faster we can help solve the problem This information includes your Epson product documentation type of computer operating system application programs and any information you feel is required Transportation of Product Epson recommends retaining product packaging for future transportation User s Guide Appendix 212 ...

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