164
Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Printer Problems
Solving Printing Problems
Solving Paper Problems
Solving Print Quality Problems
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages on the LCD screen.
LCD screen message
Condition/solution
Ink Cartridge Error
Replace ink cartridge(s).
The ink cartridges have a problem.
• Check that the cartridge is the same color as the color displayed on the
control panel and ink door label, and reinstall the cartridge. If the message
persists, insert a new ink cartridge.
• You cannot change the ink configuration (Standard or Commercial edition)
after the ink cartridges have been installed. Make sure the correct
cartridges are installed.
• Condensation may have occurred in the ink cartridge. Remove the
cartridge, leave it for four hours or more at room temperature, and reinstall
it.
Ink Cartridge Expended
Replace ink cartridge.
Replace the ink cartridge with a new one.
Ink Cartridge Alert
Please use genuine
Epson ink cartridges.
Replace the ink cartridge with a genuine Epson ink cartridge that can be
used with this printer.
Summary of Contents for surecolor p5000
Page 1: ...Epson SureColor P5000 User s Guide ...
Page 2: ......
Page 8: ......
Page 18: ...18 9 Platen gap setting Narrow Standard Wide Wider Widest Parent topic Printer Part Locations ...
Page 35: ...35 9 Slide the edge guides against the paper but not too tightly ...
Page 37: ...37 11 Replace the output tray ...
Page 40: ...40 4 Open and extend the paper support 5 Adjust the edge guide to fit the paper width ...
Page 69: ...69 You can also place the same print data multiple times as shown here ...
Page 157: ...157 2 Open the left and right ink cartridge covers 3 Open the printer cover ...