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• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your printer directly to your computer instead of the hub.
• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the
computer and connect the printer directly to the computer's USB port.
• Make sure the USB cable length does not exceed 10 feet (3 m).
Parent topic:
Related references
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your printer is turned on.
• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Check your wired LAN router or access point to see if the LED for the port to which your printer is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your printer and to your router, access point,
switch, or hub.
• Try connecting your printer to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your printer from another computer on the network.
• If you have the optional SpectroProofer installed, verify its status shows as calibrated and backing
color display is white.
Parent topic:
Related references
Network Setup Menu Settings
Interface Specifications
Print Head Moves But Nothing Prints
If the print head is moving and nothing prints, try these solutions:
• Print a nozzle check pattern. If the pattern does not print correctly, clean the print head again. (If the
printer has not been used for a long time the nozzles may be clogged.)
Summary of Contents for surecolor p5000
Page 1: ...Epson SureColor P5000 User s Guide ...
Page 2: ......
Page 8: ......
Page 18: ...18 9 Platen gap setting Narrow Standard Wide Wider Widest Parent topic Printer Part Locations ...
Page 35: ...35 9 Slide the edge guides against the paper but not too tightly ...
Page 37: ...37 11 Replace the output tray ...
Page 40: ...40 4 Open and extend the paper support 5 Adjust the edge guide to fit the paper width ...
Page 69: ...69 You can also place the same print data multiple times as shown here ...
Page 157: ...157 2 Open the left and right ink cartridge covers 3 Open the printer cover ...