Epson SureColor P10000, User Manual

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11. To remove your print, hold the sheet and press the OK button.
Note: Store cut sheet media flat in its original packaging. Storing sheet media unprotected or on its
long or short edge can lead to excess paper curl, cause damage to the printer, and ruin your prints.
12. After removing your print, press the OK button.
Push the poster board support back into the printer.
Parent topic: Cut Sheet Handling
Related references
Available Epson Papers
Paper Specifications
Related tasks
Storing the Paper Basket
Adjusting the Platen Gap
Note: If you notice scuffs on the first few inches of your prints, curled paper may be causing print head
strikes. Paper curl may be more extreme in low humidity environments. Store the paper in its original
package and load it just before printing. Make sure your paper is flat or try increasing the Platen Gap
setting or the top margin until the problem disappears. Adjustments to both the Platen Gap and top
margin may be necessary to prevent damage.
If the print quality is not satisfactory when printing on very thin or very thick media, you may need to
adjust the
Platen Gap setting in the Printer Setup menu.
1. Select the Setup tab.
2. Press the Menu button.
3. Select Printer Setup and press the OK button.
4. For custom paper types, select Custom Paper Setting setting and press the OK button..
5. Select Platen Gap and press the OK button..
6. Select a platen gap setting and press the OK button.
7. Press the back button to exit the menu.
If print quality does not improve after increasing the Platen Gap, check the Paper Thickness setting in
the driver. You may need to create a custom paper configuration for the loaded media.