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Customer Support

B-3

R4C706
long.bk

Rev. C

A5 size

CUSTO.FM

7/19/01

R

Proof Sign-off:
T.Kubota CRE Nakano
N.Nomoto
editorname

Automated Telephone Services

A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911.

EPSON Accessories

You can purchase ink cartridges, paper, manuals, and accessories
from EPSON at (800) 873-7766 or visit our web site at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.

For users in the United Kingdom and the Republic of Ireland

If you purchased your product in the UK or the Republic of
Ireland, EPSON (UK) LTD provides a range of customer services
and technical support.

Support Via the World Wide Web

❏

For information on the latest EPSON products, software
drivers, online user guides, and answers to frequently asked
questions:

http://www.epson.co.uk

❏

To e-mail EPSON Technical Support:

http://www.epson.co.uk/support/email/

❏

For a full list of EPSON Customer and Warranty Support
services:

http://www.epson.co.uk/support/

Support Via Telephone

Our Customer and Warranty Support teams can be contacted by
calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the
Republic of Ireland. They can provide the following services:

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Summary of Contents for Stylus Photo 895

Page 1: ...SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagne...

Page 2: ... 2 R4C706 long bk Rev C A5 size FRONT FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 3: ...e for the printer 8 When using the printer 9 When using a memory card 9 When using the display or the optional Preview Monitor 10 When handling the ink cartridges 10 Information for United Kingdom Users 12 Use of options 12 Safety information 12 Warnings Cautions and Notes 13 Chapter 1 Using a PC card from the computer PC card Handling 15 Loading PC Cards 16 Loadable storage media 16 Loading PC ca...

Page 4: ...Loading the roll paper 9 Printing on Roll Paper 13 Printing area and margins 13 For Windows users 15 For Macintosh users 18 Removing Roll Paper from the Printer 22 Storing EPSON Roll Paper 23 Chapter 5 Printing with Windows Printer Software Introduction 2 1 Finding more information 2 2 Accessing the printer software 2 2 Making Settings on the Main Menu 2 3 Making the Media Type setting 2 3 Making ...

Page 5: ... Speed Progress settings 2 45 Chapter 6 Checking Printer Status and Managing Print Jobs for Windows Using the Progress Meter 3 1 Epson Printing Tips 3 2 Error messages 3 2 Using EPSON Spool Manager 3 3 For Windows Me and 98 3 3 Using EPSON Status Monitor 3 3 3 Accessing EPSON Status Monitor 3 3 4 Viewing information in EPSON Status Monitor 3 3 4 Chapter 7 Setting Up Your Printer on a Network For W...

Page 6: ...8 2 Cleaning the Print Head 8 4 Using the Head Cleaning utility 8 4 Using the control panel buttons 8 7 Aligning the Print Head 8 9 For Windows users 8 9 Cleaning the Printer 8 10 Transporting the Printer 8 11 Updating and Uninstalling Software 8 12 Updating to Windows Me 8 13 Updating the printer software in Windows 2000 8 13 Uninstalling the printer driver 8 13 Uninstalling Photo Print Software ...

Page 7: ...s feed 9 17 Paper jams 9 18 Paper improperly loaded 9 19 Paper is not ejected fully or is wrinkled 9 19 Printer Does Not Print 9 19 All lights are off 9 20 Lights came on and then went out 9 20 Only the Processing light is on 9 20 Error light is flashing or on 9 21 Error light is on and the Processing light is flashing 9 22 Correcting USB Problems 9 22 Printer does not work correctly with the USB ...

Page 8: ... Specifications Printing A 1 Paper A 1 Paper specifications A 2 Printable area A 5 Ink Cartridges A 7 Mechanical A 9 Electrical A 9 Operating Environment A 10 Standards and Approvals A 10 System Requirements A 11 For Windows systems A 11 For Macintosh computers A 12 Using the online Reference Guide A 13 Appendix B Customer Support Technical Support Web Site B 1 Regional Customer Services B 1 Gloss...

Page 9: ...Printer Parts and Functions 1 R4C706 long bk Rev C A5 size PARTS FM 7 19 01 R Proof Sign off T Kubota CRE Nakano N Nomoto editorname Printer Parts and Functions ...

Page 10: ... Nomoto editorname Printer Parts and Control Panel Functions roll paper holder adapter edge guides output tray paper support printer cover sheet feeder output tray extension card eject lever PC card slot roll paper holder Preview Monitor cable connector USB interface cable connector Preview Monitor slot Adjust lever ...

Page 11: ...wice while the power is on b maintenance Loads or ejects paper if pressed and released within two seconds Resumes printing if pressed and released after a paper out error Performs print head cleaning if pressed for 3 seconds while the b error light is off Moves the print head to the ink cartridge replacement position and charges ink to the printer when ink is out ink cartridge clamps control panel...

Page 12: ...r when ink is out Display Shows the items and settings you change with the buttons on the control panel Arrow buttons up down left right Use arrow buttons up or down to select setting menus Use arrow button left or right to decide the settings Select Photo button Sets the number of copies for the photo selected on the Select Photo menu Brightnessbutton Presstochangeintothe brightness setting mode ...

Page 13: ...idge is being replaced b error On when the printer is out of paper Load paper into the sheet feeder then press the b maintenance button to resume printing On when the paper is jammed Take all of the paper out of the feeder then reload it If the light continues to flash turn off the printer and gently pull all of the paper out of the printer Flashes when the black or color ink cartridge is nearly e...

Page 14: ... 6 Printer Parts and Functions R4C706 long bk Rev C A5 size PARTS FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 15: ...t all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keepthe entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use ...

Page 16: ...t breaker to provide adequate short circuit protection and over current protection for this printer When choosing a place for the printer Observe the following when choosing a place for the printer Place the printer on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilted or at an angle Leave enough space in front of the ...

Page 17: ...er to the outlet until the Processing light stops flashing Before transporting the printer make sure that the print head is in the home far right position and the ink cartridges are in place When using a memory card Do not remove the memory card or turn off the printer power while the computer and the memory card are communicating when the Processing light is flashing Doing so can corrupt memory c...

Page 18: ...water If discomfort or vision problems remain after a thorough flushing see a physician immediately Always attach the cover on the Preview Monitor slot unless using the optional Preview Monitor When handling the ink cartridges Observe the following when handling the ink cartridges Keep ink cartridges out of the reach of children Do not allow children to drink from or otherwise handle the cartridge...

Page 19: ... affect normal operation and printing The IC chip on this ink cartridge retains a variety of cartridge related information such as the amount of ink remaining so that a cartridge may be removed and reinserted freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check If you remove an ink cartridge for later use protect the...

Page 20: ...r generation Information for United Kingdom Users Use of options EPSON UK Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON UK Limited Safety information w Warning This appliance must be earthed Refer to the rating plate for the voltage and...

Page 21: ...arked with the letter E or the earth symbol G The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If the plug is damaged replace the cord set or consult a qualified electrician Replace fuses only with fuses of the correct size and rating Warnings Cautions and Notes w Warnings must...

Page 22: ... 14 Safety Instructions R4C706 long bk Rev C A5 size SAFE FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 23: ...inter while the Processing light is flashing Doing so can cause data to be lost Do not remove or insert CompactFlash SmartMedia or Microdrive while the PC card adapter is in the slot Doing so can cause data to be lost Make sure that your memory card is possible to write Some types of memory cards have write protect switch or seal You cannot write on a memory card from computer during printing dire...

Page 24: ...rage media Digital photographs are stored either in the digital camera s built in memory or in card type memory which can be inserted and removed from the camera The latter is referred to as storage media The types of storage media that can be used with this printer are shown below Note appearance may vary PC card PCMCIA Type II SmartMedia CompactFlash card Memory Stick ...

Page 25: ...sure to refer to the manuals packaged with your memory card and PC card adapter for details Note UsethePCcard adapterforCompactFlash packed with your printer PC card adapters for SmartMedia Memory Stick and Microdrive are sold separately Not all storage media and PC card adapters are compatible with the EPSON Stylus Photo 895 Contact your EPSON dealer for detailed information on the compatibility ...

Page 26: ... shown below c Caution The loading method varies depending on the storage media Be sure to refer to the manuals packaged with your memory card and PC card adapter for details 2 Load the PC card into the printer s card slot Load the card with the u mark up Be sure to insert the PC card as far as it will go so that the printer can read the data CompactFlash cards SmartMedia Memory Stick Microdrive ...

Page 27: ...Windows 2000 users before turning the printer off or unplugging the USB cable the printer s memory card drive must be disabled as explained below 1 Click the Unplug or Eject Hardware icon on the Windows taskbar 2 Click Stop EPSON SP895 Storage Drive G The drive letter shown may vary depending on your computer 3 When a confirmation message appears click OK 4 Turn the printer off then unplug the USB...

Page 28: ...cable Any other method can damage the memory card data Ejecting PC cards 1 Check that the Processing light is not flashing 2 Press the button as shown to eject the PC card c Caution Do not remove or insert CompactFlash SmartMedia or Microdrive while the PC card adapter is in the slot Doing so can cause data to be lost The ejecting method varies depending on the storage media Be sure to refer to th...

Page 29: ...Using a PC card from the computer 1 21 R4C706 long bk Rev C A5 size CDRIV FM 7 19 01 R Proof Sign off T Kubota CRE Nakano N Nomoto editorname 3 The PC card will pop out far enough for you to pull it out ...

Page 30: ...1 22 Using a PC card from the computer R4C706 long bk Rev C A5 size CDRIV FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 31: ... the setting dialog box Changing the EPSON PhotoStarter Settings You can make the following settings in the EPSON PhotoStarter setting dialog box Turnthe monitoring of PC card slots for memory cards onand off Select to automatically save photo files from the card to a specified folder or save them in separate folders You can separate the photo files according to the day they were taken or when the...

Page 32: ...ign off T Kubota CRE Nakano N Nomoto editorname Memory card and data format Makesureyourmemorycard scapacityis 512 MBor lessandonly contains data taken with a DCF standard compliant digital camera Memory cards that do no meet these specifications are not supported by EPSON CardMonitor and EPSON PhotoStarter ...

Page 33: ...istance between the edge guides is slightly wider than your paper 2 Fan a stack of paper then tap it on a flat surface to even the edges 3 Load the stackof paper into the sheet feeder with theprintable side up and the right edge of the paper resting against the right edge guide Then slide the left edge guide against the left edge of the paper Note Leave enough space in front of the printer for the...

Page 34: ...ON provides special media that are formulated for the ink used in EPSON ink jet printers EPSON recommends using media distributed by EPSON to ensure high quality results See Media types on page 11 3 for a complete list of these products When loading special media distributed by EPSON read the instruction sheets packed with the media first and keep the following points in mind c Caution Cleaning sh...

Page 35: ...n as shown in the illustration Note If you extend the printable area by selecting Maximum as the Printable Area setting in the printer software the cut corner on special paper may mar your printout Make sure that the paper stack fits under the arrow mark located on the inside surface of the left edge guide If the paper is curled flatten it or curl it slightly in theopposite direction before loadin...

Page 36: ...ion below Note Return the adjust lever to the 0 position before printing on media of normal thickness Leaving the lever in the position may cause gaps in the printed image When the adjust lever is in the position make sure the High Speed setting in the printer driver s Advanced dialog box is off To turn this option off you may also need to change the Print Quality setting or align the print head u...

Page 37: ...Photo Quality Self Adhesive Sheets One sheet at a time Matte Paper Heavyweight Up to 20 sheets Photo Paper Up to 20 sheets of Photo Paper One sheet at a time for 200 300 mm Photo Paper Premium Glossy Photo Paper One sheet at a time Premium Semigloss Photo Paper One sheet at a time Photo Quality Glossy Film One sheet at a time for best results Always place a support sheet or a sheet of plain paper ...

Page 38: ... time in the sheet feeder Note The folding quality and thickness of envelopes vary widely If the total thickness of the stack of envelopes exceeds 10 mm press each envelope in the stack flat before loading If print quality declines when a stack of envelopes is loaded load one envelope at a time Set the adjust lever to the position Note Return the adjust lever to the 0 position which is the normal ...

Page 39: ... edge first with the flap side down as shown in the illustration Do not use envelopes that are curled or folded Flatten envelopes before loading Avoid using envelopes that are too thin as they may curl during printing Select Plain Paper as the Media Type setting in the printer software Available envelopes sizes are No 10 DL C6 and 132 220 mm ...

Page 40: ...3 8 Paper Handling R4C706 long bk Rev C A5 size PAPER FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 41: ...curled flatten it before loading to avoid paper feeding problems Always handle the paper by the edges Provide ample space in front of the printer for the paper to eject fully Make sure that the output tray is down and the output tray extension is closed Check that the end of the paper is cut cleanly perpendicular to the long axis of the paper If it is cut on a diagonal or not cleanly the paper may...

Page 42: ... the roll paper holder Note Remove the transparent sheet after setting the roll paper into the holders 2 Check that the end of the roll is cut perpendicularly to the edges as shown using a triangle c Caution Always use a triangle or other tool to ensure that the end of the roll is cut perpendicularly A diagonal cut may cause paper feed problems ...

Page 43: ...paper roll the paper inside the protective film packaged with the printer in the direction opposite to the paper s curl as shown below 4 Remove the paper support and lower the output tray Then turn on the printer 5 Insert the roll paper holder adapter into the slot at the rear of the printer then attach the roll paper holder to the adapter ...

Page 44: ... against the left edge of the printer 7 To load the paper correctly you must hold the paper in place with your hand while you press the z roll paper button The paper will feed into the printer 8 Open the printer cover and make sure that the paper is feeding correctly If it is not straight press the z roll paper button for at least three seconds to eject the paper The error lightcomes on Press thez...

Page 45: ...4 or 100 150 mm sheet paper for the Paper Size setting when roll paper is loaded in the sheet feeder Doing so causes unnecessary paper to be fed after each print job If you have already started printing press the Cancel button Wait until the printer stops printing and feeding paper Cut off the paper at the back of the printer then turn off the printer The remaining paper is ejected Printing area a...

Page 46: ...to feed the paper back to the printing position Then start the next print job The space between pages is automatically set to 36 mm as shown below Note You must press the z roll paper button or the printer will not operate even if you send a new print job Do not press the z roll paper button more than necessary Doing so can damagetheprinout To print data with no margins between separate files as s...

Page 47: ...r use the functions on the Layout menu Do not select PhotoEnhance in the printer software as this may cause your printout to have gaps After the roll paper is loaded in the printer follow the steps below to configure your printer software for printing 1 Open the file you want to print in the appropriate application 2 Access the printer software from within the application Note For details on acces...

Page 48: ... individual pages on the roll paper A 36 mm margin is inserted between each page of data when you press the z roll paper button To define a custom paper size select User Defined from the list The User Defined Paper Size dialog box opens allowing you to specify the length and width of your document If the data is not larger than the size of the loaded paper the data is printed as one page This allo...

Page 49: ...nter then turn off the printer The remaining paper is ejected 4 Make the Roll Paper Option settings at the bottom of the dialog box The Roll Paper Option settings are as follows Banner Mode Select this mode when you want to print multi page data as continuous data on the roll paper rather than as individual pages When this check box is selected the Save Roll Paper check box is enabled Cut Sheet Mo...

Page 50: ... the Printable Area setting or use the functions in the Layout dialog box Do not select PhotoEnhance in the printer software because it may cause your printout to have gaps After the roll paper is loaded in the printer make sure that the Stylus Photo 895 is selected in the Chooser before proceeding Follow the steps below to configure your printer software for printing 1 Open the file that you want...

Page 51: ...o N Nomoto editorname 2 Open the printer software Note In most applications you can do this by selecting Page Setup or Print Setup on the File menu 3 Select Roll Paper for Paper Source and make the appropriate Paper Size setting You can select either a predefined paper size or create a custom paper size ...

Page 52: ...ff the printer The remaining paper is ejected 4 Make any other settings as necessary Refer to the table below for details When finished click OK The Roll Paper Option settings are as follows Banner Mode Select this mode when you want to print multi page data as a continuous printout on roll paper rather than as individual pages When this check box is selected the Save roll paper check box is enabl...

Page 53: ... the Preview icon button to change the Print button to a Preview button Click the Preview button to see a preview of the printout Print page frame Select this check box to print a line on the roll paper between pages in a multi page document to indicate where the paper should be cut This feature is useful when it is unclear where the page breaks should be or where the paper should be cut after the...

Page 54: ...oll paper button and send the next print job The paper will return to the printing start position before starting the next print job Do not press the z roll paper button more than neccessary Doing so can damage the printout 2 Cut the paper along the printed line Never pull the paper as you cut it Doing so may damage the printout When cutting the paper do not cut inside the line closer to the print...

Page 55: ... where it can be easily removed from the sheet feeder at the back of the printer If it does not feed to this position repeat this step 4 Gently remove the paper then press the z roll paper button to clear error light Storing EPSON Roll Paper Return unused paper to the original package as soon as you finish printing EPSON recommends storing your printouts in a resealable plastic bag Keep them away ...

Page 56: ...4 24 Using Roll Paper R4C706 long bk Rev C A5 size ROLL FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 57: ...utilities shown below This chapter includes descriptions of the settings and utilities that are available on these menus If you encounter any problems when using the printer software refer to the Problem Solver or access the Technical Support Web Site for help by clicking Technical Support button on the Main menu of the printer software Note Depending on your location the Problem Solver may not be...

Page 58: ...ndows that you are using Online help provides more information about the printer software See Getting Information Through Online Help on page 5 41 for instructions on accessing help Accessing the printer software You can access the printer software from most Windows applications or from the Windows Start menu When you access the printer software from a Windows application the settings that you mak...

Page 59: ...000 users select your printer then click Printing Preferences on the File menu The printer software starts Making Settings on the Main Menu You can make Media Type Mode Ink and Print Preview settings on the Main menu Refer to the appropriate section below Making the Media Type setting The Media Type setting determines what other settings are available so you should always make this setting first O...

Page 60: ...06 long bk Rev C A5 size SOFTW FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname Note Forthe latest informationonavailable media visitour regionalcustomer service web site See Regional Customer Services on page B 1 ...

Page 61: ...360 dpi Ink Jet Paper Plain paper Envelopes EPSON Premium Ink Jet Plain Paper A4 EPSON Bright White Ink Jet Paper A4 S041214 S041442 EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 S041028 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 ...

Page 62: ...to Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 10 with envelopes S041149...

Page 63: ...SON Photo Paper Letter S041141 EPSON Photo Paper 4 6 S041134 EPSON Photo Paper 4 6 No Perforations S041458 EPSON Photo Paper 100 150 mm S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Photo Paper 89 mm 7 m S041281 EPSON Photo Paper 100 mm 8 m S041279 EPSON Photo Paper 210 mm 10 m S041280 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 ...

Page 64: ...sy Photo Paper 127 mm 8 m S041474 EPSON Premium Glossy Photo Paper 210 mm 10 m S041376 S041377 EPSON Premium Semigloss Photo Paper A4 S041332 EPSON Premium Semigloss Photo Paper Letter S041331 EPSON Premium Semigloss Photo Paper 100 mm 8 m S041330 EPSON Premium Semigloss Photo Paper 4 inch 26 feet S041329 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Quality Glossy Film A4 S041071 EPSON P...

Page 65: ...aking Settings on the Paper Menu on page 5 20 or Making Settings on the Layout Menu on page 5 25 for details Refer to the appropriate section below Automatic This mode provides the quickest and easiest way to start printing See Using the Automatic mode on page 5 10 for details PhotoEnhance This mode lets you choose from a variety of image correction settings specially designed for photos See Using...

Page 66: ... 16 To make the Media Type setting see Making the Media Type setting on page 5 3 Note Depending on the media selected in the Media Type list while Automatic is selected a slider may appear under the Custom radio button that lets you choose either the Quality or the Speed setting Select Quality when print quality is more important than speed Most Windows applications feature paper size and page lay...

Page 67: ...ta Note This mode is only available when printing 8 16 24 or 32 bit color data Printing with PhotoEnhance selected may increase the time required for printing depending on your computer system and the amount of data contained in your image Do not print in PhotoEnhance mode while Roll Paper is selected as the Paper Source setting on the Paper menu as this may cause your printout to have gaps You ca...

Page 68: ... film camera Using the Custom mode Selecting Custom as the Modeoption enables the Custom Settings list from which you can select a color matching method You can also create and save your own custom settings For details on making your own custom settings see Making Advanced settings on page 5 13 People This setting is best for photos of people Nature This setting is best for outdoor scenery such as...

Page 69: ...he Media Type and Ink settings before printing as they may be affected by the custom setting that you select See Making the Media Type setting on page 5 3 or Making the Ink setting on page 5 16 for details Making Advanced settings The settings in the Advanced dialog box give you complete control over your printing environment Use these settings to experiment with new printing ideas or to fine tune...

Page 70: ...e are for Windows Me and 98 The Windows 2000 printer software screens differ slightly in appearance 1 Select Custom as the Mode setting on the Main menu and then click Advanced The Advanced dialog box opens 2 Select the Media Type that is loaded in the printer For details see Making the Media Type setting on page 5 3 3 Choose Color or Black as the Ink setting 4 Select the Print Quality setting 5 M...

Page 71: ...me Any colored text or graphs in the same document will be printed in color Some settings may be unavailable depending on the Media Type Ink and Print Quality settings that you make 6 Click OK to apply your settings and return to the Main menu To return to the Main menu without applying your settings click Cancel To save your Advanced settings proceed to the next section Saving and deleting your s...

Page 72: ... select it in the Custom Settings dialog box and click Delete Using your saved settings To use your saved settings select Custom as the Mode setting on the Main menu then select from the Custom Settings list located to the right of the Custom radio button If you change the Media Type or Ink settings while one of your customized settings is selected in the Custom Settings list the selection shown i...

Page 73: ...ong bk Rev C A5 size SOFTW FM 7 19 01 R Proof Sign off T Kubota CRE Nakano N Nomoto editorname Previewing your printout Select the Print Preview check box on the Main menu when you want to view a preview of your document before printing ...

Page 74: ...bar contains several icon buttons which you can use to perform the following functions Selection Click this button to select and move watermarks Zoom Click this button to enlarge or reduce the size of the previewed page Fit to screen Click this button to scale the previewed page so that it fits the current window size This is convenient when you want to see the entire page at one time Maximum zoom...

Page 75: ...play a rectangle indicating the printable area on the page being previewed The printer cannotprint anything which is outside of this rectangle Click the button again to turn this feature off Watermark Click this button to open the Watermark Settings dialog box where you can change any of the current watermark settings Reset watermark settings Click this button to return all watermark settings to w...

Page 76: ...ke to print using the Add and Removefeatures To add orremovea page click the page icon in the list at the left side of the preview window then add or remove it using the commands on the Print Options menu The Print Options menu commands are as follows After you have previewed the document click Print to print the document or click Cancel to cancel printing Making Settings on the Paper Menu Use the...

Page 77: ...7 19 01 R Proof Sign off T Kubota CRE Nakano N Nomoto editorname When you select Sheet Feeder as the Paper Source setting the printer software will appear as shown below When you select RollPaperas thePaper Sourcesetting the printer software will appear as shown here ...

Page 78: ...ttings on the Paper menu Paper Source Select the paper source that you want to use from the selections below Sheet Feeder Select this to leave a 3 mm margin on both the right and the left sides of the paper This optionis available when printing on normal paper Roll Paper Select this to leave a 3 mm margin on both the right and the left sides of the roll paper ...

Page 79: ...set to zero before printing When using this feature with Roll Paper you need to use your image editing software to make the image 4 mm wider than the roll paper Printing with this feature selected takes longer than for normal printing Because this feature enlarges the image to a size slightly larger than the paper size when Sheet Feeder is selected as the Paper Source setting the portion of the im...

Page 80: ...le for printing when sheet Feeder is selected as the Paper Source setting This feature is not available when No Margins or Roll Paper is selected To center the printout select Center To increase the printable area at the bottom edge from 14 mm to 3 mm select Maximum Do not select Maximum while using Premium Glossy Photo Paper Note The print quality may decline at the edges of the printout when Max...

Page 81: ...per rather than as individual pages When this check box is selected the Save roll paper check box is enabled Cut Sheet Mode Select this mode when you want to print multi page data as individual pages rather than as continuous data When this check box is selected the Printpage frame check box is enabled Save roll paper Select this check box when you want to save roll paper When this check box is se...

Page 82: ... settings Making the Multi Page setting Selecting the Multi Page check box allows you to choose between the N up and Poster settings Refer to the appropriate section below Normal Prints your document at its normal size Fit to Page Proportionally enlarges or reduces the size of your documentto make it fitthe paper sizeyou select in the Paper Size list on the Paper menu Custom Allows you to manually...

Page 83: ...print more than one page on a sheet of paper you should make the following settings 2 Pages 4 Pages Prints two or four pages of your document on a single piece of paper Page Order Opens the Print Layout dialog box where you can specify the order in which the pages will be printed on the sheet of paper Some settingsmay beunavailable depending upon your Orientation selection on the Paper menu Print ...

Page 84: ...ingle document page can be enlarged to cover 4 9 or 16 printed sheets of paper Select Poster as the Multi Page setting to print a poster size image Click the Settings button to adjust the way your poster is printed The Poster Settings dialog box opens You can make the following settings Print Cutting Guides Check this box to turn the cutting guide options on ...

Page 85: ... dialog box How to make a poster from your printouts Here is an example of how to make a poster from 4 sheets of your printout Refer to the accompanying illustrations as well 1 Vertically cut the margin of Sheet 1 along the line connecting the alignment markers as shown in the illustration Overlapping Alignment Marks Slightly overlaps the images and prints alignment markers so that they can be ali...

Page 86: ...heet 2 and align the cross markers on both sheets then temporarily tape them from the back side of the paper 3 Cut off the taped sheets along the line between the alignment markers 4 Align the paper using the alignment markers and tape them from the back side of the paper 5 Repeat the instructions from step 1 to step 4 to tape Sheets 3 and 4 as well ...

Page 87: ...5 size SOFTW FM 7 19 01 R Proof Sign off T Kubota CRE Nakano N Nomoto editorname 6 Repeat the instructions from step 1 to step 4 to tape the top and bottom faces of the paper 7 Cut off the remaining margins w Warning Be careful when using edged tools ...

Page 88: ...TW FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname Making the Watermark setting To print a watermark on your document click anywhere in the Watermark list box on the Layout menu and select from the list of predefined watermarks that appears ...

Page 89: ...mark click the Add Del button The following dialog box appears Refer to the appropriate section below to finish creating a custom watermark Creating an image based watermark Follow the steps below to create an image based watermark 1 Select BMP 2 Click the Browse button to specify the bitmap file you want to use then click OK 3 Type a name for your watermark in the Name box then click Save Click O...

Page 90: ... Text box The text that you enter will also be assigned to the watermark as the watermark name 3 If you want to change the watermark name type a new name in the Name box then click Save Click OK to return to the Layout menu Making settings for your watermark Follow the steps below to make settings for your watermark 1 Select the desired watermark in the Watermark list box from the Layout menu 2 Cl...

Page 91: ...lp Your settings will be reflected in the display at the left side of the dialog box 4 When you are finished making settings click OK Using the Printer Utilities EPSON printer utilities allow you to check the current printer status and to perform some printer maintenance from your computer To use the utilities click the Utility tab in the printer software then click the button for the utility that...

Page 92: ... appropriate section below Status Monitor 3 Status Monitor 3 provides you with printer status information such as the amount of ink remaining and checks for printer errors Thisutilityisonly availablewhen both ofthefollowing conditions are met The printer is connected directly to the host computer via the parallel or USB port Your system is configured to support duplex communication Nozzle Check Th...

Page 93: ...ned You can access the Nozzle Check utility directly from the Head Cleaning utility For details see Cleaning the Print Head on page 9 4 Print Head Alignment The Print Head Alignment utility aligns the print head Use this utility if you notice a misalignment of vertical lines Follow the on screen instructions to use this utility Printer and option information This utility allows the printer driver ...

Page 94: ...ou change the printer configuration follow the steps below to make the necessary settings manually 1 Click the Settings Sheet button in the Printer and Option Information dialog box to print out information about your printer and options A4 or Letter size paper must be loaded in your printer to use this utility You will see a printout similar to the one below 2 Make sure the settings in the utilit...

Page 95: ... multiple copies of your document faster select High Speed Copies This speeds up printing by using your hard disk space as a cache when printing multiple copies of your document Always spool RAW datatype Window s2000 only Select this check box to have Windows NT based clients spool documents using the RAW format instead of the EMF metafile format Windows NT based applications use the EMF format by...

Page 96: ... problems Insufficient memory disk space to print Slow print speed etc can be solved by selecting the Always spool RAW datatype check box When spooling RAW datatype print progress as displayed by the Progress Meter may differ from actual print progress Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3 ...

Page 97: ...rror messages communication error messages and or ink status messages displayedduring printing or copying Select the appropriate check box to specify the error types for which you want to receive notification Also select the Alert check box if you want to be notified of error messages with an audio alert Select Shortcut Icon Select this check box to have a shortcut icon placed in your Windows icon...

Page 98: ... item and then clicking the What s This command Accessing help from the Windows Start menu Click the Start button point to Programs and Epson for Windows Me and 98 or EPSON Printers for Windows 2000 then click EPSON Stylus Photo 895 Help The help contents window will open Increasing the Print Speed Follow the instructions in this section to increase the printing speed of your printer General tips ...

Page 99: ...izethe print speedbyadjusting other printing conditions Keep in mind that changing some conditions to increase the print speed may also lower print quality The following table shows the factors that inversely affect print speed and print quality increasing one will decrease the other Print quality Print speed Lower Faster Higher Slower Printer software menu Printer software settings Print Quality ...

Page 100: ...tvarying shades of gray ranging from pure black to pure white Print speed Faster Slower Printer software menu Printer software settings Ink Black Color Advanced dialog box Main menu Flip Horizontal Off On Advanced dialog box Collate Off On Paper menu Reverse Order Off On Data characteristics Variety of colors Grayscale Full color Hardware resources System speed Faster Slower HDD free space Large S...

Page 101: ...n the Speed Progress dialog box Click the Speed Progress button on your printer software s Utility menu The following dialog box appears The available settings that are related to print speed are as follows High Speed Copies To print multiple copies of your document faster select High Speed Copies This speeds up printing by using your hard disk space as a cache when printing multiple copies of you...

Page 102: ...5 46 Printing with Windows R4C706 long bk Rev C A5 size SOFTW FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 103: ...ws Using the Progress Meter When you send a print job to the printer the Progress Meter will open as shown in the illustration below The Progress Meter indicates the progress of the current print job and provides printer status information when bidirectional communication between the printer and computer is established This meter also displays helpful tips for better printing and error messages Re...

Page 104: ...h is currently displayed click the Details button Error messages If a problem occurs during printing an error message will appear in the text box at the top of the Progress Meter window For more detailed information click Technical Support to refer to the Problem Solver or access the Technical Support Web Site for help Note Depending on your location the Problem Solver may not be accessible When t...

Page 105: ...e When a print job reaches the top of the queue the EPSON Spool Manager sends the job to the printer From the Spool Manager you can view print status information about the print jobs which have been sent to your printer You can also cancel pause and resume or restart selected print jobs Note EPSON Spool Manager is not available for Windows 2000 For Windows Me and 98 After you send a print job an E...

Page 106: ...inters then click EPSON Stylus Photo 895 Readme Accessing EPSON Status Monitor 3 There are two ways to access EPSON Status Monitor 3 Double clicktheprinter shaped shortcuticon intheWindows icon tray For details see Monitoring Preferences on page 5 40 Open the printer software click the Utility tab then click the EPSON Status Monitor 3 button When you access EPSON Status Monitor 3 thefollowing wind...

Page 107: ...stimate of the number of pages that can be printed based on the amount of ink remaining For the color ink cartridge the chamber with the least amount of ink remaining determines the level that is displayed for all of the colors in the cartridge When you install a Light Capacity ink cartridge the Ink Level display will show that the cartridge is only half full This is because a Light Capacity ink c...

Page 108: ...6 6 Checking Printer Status and Managing Print Jobs for Windows R4C706 long bk Rev C A5 size STATW FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 109: ...fy the network path to the printer from each computer that will use it and install the printer software on those computers Note This section describes how to use your printer as a shared printer on a network To connect your printer directly to a network without setting it up as a shared printer consult your network administrator Setting up your printer as a shared printer To share a printer with o...

Page 110: ...rk dialog box click OK 6 In the Control Panel double click the Printers icon Note If a dialog box requesting the insertion of the Windows Me or 98 CD ROM appears insert the CD in the CD ROM drive and follow the on screen instructions If a dialog box requesting that you to restart your computer appears do so Then open the Printers folder and continue from step 7 7 Select theicon for your printer in...

Page 111: ...your printer from other computers on a network follow the steps below for each computer that will access the printer Note Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer For instructions see Setting up your printer as a shared printer on page 7 1 1 Click Start point to Settings and click Printers 2 Do...

Page 112: ... Proof Sign off T Kubota CRE Nakano N Nomoto editorname 4 Select Network printer then click Next 5 Click Browse 6 Double click the icon of the computer that is directly connected to the printer then click the icon for the appropriate printer 7 Click OK and follow the on screen instructions ...

Page 113: ...rinter consult your network administrator First you need to set up the printer as a shared printer on the computer to which the printer is connected Next specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as a shared printer To share a printer with other computers on a network follow the steps belo...

Page 114: ...vers dialog box Accessing the printer through a network To access your printer from other computers on the network follow the steps in this section for each computer that will access the printer Note Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer For instructions see Setting up your printer as a shar...

Page 115: ...off T Kubota CRE Nakano N Nomoto editorname 2 Click Start point to Settings and then click Control Panel 3 Double click the Printers icon 4 Right click the icon for your printer then click Properties on the shortcut menu that appears The printer software opens 5 Click the Ports tab then click Add Port ...

Page 116: ...me 6 In the Printer Ports dialog box select Local Port then click New Port 7 In the Port Name dialog box enter the path information for your printer using the format below name of computer that is connected to the printer name of the shared printer 8 Click OK to return to the Printer Ports dialog box 9 Click Close to return to the Ports menu ...

Page 117: ...r software For Macintosh Users This section tells you how to set up the printer so that you can use it on an AppleTalk network By setting up your printer as a shared printer your local printer is connected to the network and can be used by other computers First you need to set up the printer as a shared printer on the computer to which the printer is connected Next specify the network path to the ...

Page 118: ...ers on an AppleTalk network follow the steps below to configure the computer the printer is connected to 1 Turn on the printer 2 Choose Chooser from the Apple menu and click the icon for your printer then select the port the printer is connected to 3 Click the Setup button The Printer Sharing Setup dialog box will open 4 Select the Share this Printer check box then type the printer name and passwo...

Page 119: ...hrough a network To access your printer from other computers on a network follow the steps in this section for each computer that will access the printer 1 Turn on your printer 2 Install the printer software from the printer software CD ROM 3 ChooseChooserfrom theApplemenu Click theappropriate printer icon and select the printer port that you want to use from the Select a printer port list Note On...

Page 120: ...ETWK FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname If the following dialog box appears enter the password for the printer then click OK 4 Select the appropriate Background Printing radio button to turn background printing on or off 5 Close the Chooser ...

Page 121: ... long bk Rev C A5 size INK FM 7 19 01 R Proof Sign off T Kubota CRE Nakano N Nomoto editorname Chapter 8 Replacing Ink Cartridges Checking the Ink Supply Using the LCD panel To check which cartridge requires replacing check the LCD panel ...

Page 122: ...tructions Using the Printer s Control Panel This printer uses ink cartridges equipped with IC chips The IC chip accurately monitors the amount of ink used by each cartridge so even if a cartridge is removed and later inserted again all of its ink can be used However some ink is consumed each time the cartridge is inserted because the printer automatically checks reliability Error light Display Act...

Page 123: ... wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a physician immediately c Caution EPSON recommends the use of genuine EPSON ink cartridges Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties Leave the old cartridge ...

Page 124: ...smeared For more information about ink cartridges see When handling the ink cartridges on page 10 1 Make sure that the printer is on but not printing then open the printer cover Note You can identify the status of the printer condition If the error light is flashing it means the black or color ink cartridge is low If the error light is on and not flashing it means the black or color ink cartridge ...

Page 125: ...t button to move it 3 Lift up the ink cartridge clamp as far as it will go Take the cartridge out of the printer If the cartridge is empty dispose of it properly Do not take the used cartridge apart or try to refill it w Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain aft...

Page 126: ...9 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname 4 Remove the new ink cartridge from its protective bag and then only peel off the yellow tape seal Do not touch the green IC chip on the side of the cartridge black ink cartridge T007 color ink cartridge T008 ...

Page 127: ...alla new one Prepare thenew cartridgeby removing the yellow tape seal then install it in the printer Do not remove the blue portion of the tape seal from the top of the cartridge or the print head may become clogged and be unable to print Do not remove the tape seal from the bottom of the cartridge or the ink will leak Do not remove the green IC chip from the side of the cartridge If you install a...

Page 128: ...es protruding from the base of the opened ink cartridge clamp c Caution After you remove an ink cartridge from the printer please insert a new one immediately If no cartridge is present the print head may dry out and become unable to print 6 Press the eink cartridge replacement button The print head will move and begins charging the ink delivery system This process takes about one minute to comple...

Page 129: ...tatus Monitor You can monitor the remaining ink levels from your computer and view on screen instructions for replacing a low or empty ink cartridge using EPSON Status Monitor 3 for Windows 98 and 2000 or EPSON StatusMonitor for Macintosh When an ink cartridge is low or empty click the How to button in the EPSON Status Monitor window Follow the on screen instructions to replace the cartridge For m...

Page 130: ...8 10 Replacing Ink Cartridges R4C706 long bk Rev C A5 size INK FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 131: ...the printer software or from the printer itself by using the printer s control panel buttons Using the Nozzle Check utility Refer to the appropriate section below to use the Nozzle Check utility Note Do not use the Nozzle Check utility while printing is in progress or your printout may be marred For Windows users Follow the steps below to use the Nozzle Check utility 1 Make sure that A4 or Letter ...

Page 132: ...e Utility dialog box 2 Follow the on screen instructions Using the control panel buttons Follow the steps below to check the print head nozzles using the control panel buttons 1 Turn off your printer 2 Make sure that A4 or Letter size paper is loaded in the sheet feeder 3 Hold down the b maintenance button in the illustration below and press the P power button in the illustration below to turn on ...

Page 133: ...ve sample may be shown in black and white but the actual test prints in color CMYK If the nozzle check page does not print satisfactorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information on aligning the print head se...

Page 134: ...s both color and black ink To avoid wasting ink clean the print head only if print quality declines for example if the printout is blurry or the color is incorrect or missing Use the Nozzle Check utility first to confirm that the print head needs to be cleaned This saves ink When the b error light is flashing or on you cannot clean the print head Replace the appropriate ink cartridge first Do not ...

Page 135: ... screen instructions The process light will flash while the printer performs the cleaning cycle It takes about thirty seconds to complete c Caution Never turn off the printer while the process light is flashing Doing so may damage the printer 5 When the process light stops flashing click Print nozzle check pattern in the Head Cleaning dialog box to confirm that the head is clean and to reset the c...

Page 136: ...cartridge before it is empty see Replacing Ink Cartridges on page 8 1 If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality we recommend turning on the printer for at least one minute every month For Macintosh users Follow the steps below to clean the print head using the Head Cleaning utility 1 Make sure that the printer is on and...

Page 137: ...e or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge see Replacing Ink Cartridges on page 8 1 If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality we recommend turning on the printer for at least one minute every month Using the control panel buttons Follow the steps below ...

Page 138: ... print a nozzle check pattern to confirm that the head is clean and to reset the cleaning cycle If print quality has not improved after repeating this procedure four or five times turn the printer off and leave it alone overnight then try head cleaning again If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace a...

Page 139: ...rs Follow the steps below to align the print head using the Print Head Alignment utility 1 Make sure that A4 or Letter size plain paper is loaded in the sheet feeder 2 Access the printer software For instructions see Accessing the printer software on page 5 2 3 Click the Utility tab then click the Print Head Alignment button 4 Follow the on screen instructions to align the print head For Macintosh...

Page 140: ...the printer s power cord 2 Remove any paper from the sheet feeder 3 Use a soft brush to carefully clean away all dust and dirt from the sheet feeder 4 If the outer case or the inside of the sheet feeder is dirty wipe itwitha soft clean cloth dampened with mild detergent Keep the printer cover closed to prevent water from getting inside 5 If the inside of the printer accidentally gets soiled with i...

Page 141: ...ication is needed Only use a dry soft cloth to clean the display and theoptional Preview Monitor Do not use liquid or chemical cleansers Transporting the Printer Ifyouneed to transportyourprinter carefully prepareand repack it as described below using the original box or a similar box that the printer fits snugly into and packing materials Follow the steps below 1 Open the printer cover and make s...

Page 142: ...ith tape as shown below then close the printer cover 5 Raise the output tray 6 Attach the protective materials to both sides of the printer 7 Repack the printer and power cord in the original box 8 Keep the printer level during transport Updating and Uninstalling Software Follow the directions in this section if you have updated your computer s operating system want to update your printer software...

Page 143: ...e the printer software in Window s2000 please be sure to uninstall the previous printer software before you install the new software Installing over the existing printer software will result in a failure to update To uninstall the printer software double click the Add Remove Programs icon in the Windows Control Panel The Add Remove Programs Properties dialog box appears Select EPSON Printer Softwa...

Page 144: ...2 above and select the EPSON USB printer device from the list Click the Add Remove button and click OK when the message telling you to reboot the computer is displayed For Windows 2000 users if you want to install the driver again cannect the USB cable before inserting the printer software CD ROM For Macintosh 1 Turn on your Macintosh and insert the software CD into the CD ROM drive The EPSON prin...

Page 145: ...on point to Programs and choose EPSON PhotoQuicker then choose Uninstall EPSON PhotoQuicker3 x Uninstall EPSON PhotoQuicker3 x or Uninstall EPSON CardMonitor 2 When the Confirm File Deletion dialog box appears click OK 3 When a message informing you that the operation is complete click Finish For Macintosh 1 Turn on your Macintosh and insert the software CD in the CD ROM drive The EPSON printer so...

Page 146: ...9 16 Maintenance R4C706 long bk Rev C A5 size MAINT FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 147: ...d to diagnose and solve most common problems is provided by online problem solving the printer s control panel the EPSON Status Monitor utility or by running a printer operation check Refer to the appropriate section below If you have a specific problem relating to print quality a printout problem not related to print quality or a paper feeding problem or if the printer does not print at all refer...

Page 148: ...to Epson then click ESP 895 Problem Solver or Technical Support From Status Monitor 3 Click Technical Support in the Status Monitor 3 dialog box From your printer software Click Technical Support on the Main menu of the printer software If you access the Problem Solver and cannot solve your problem contact Technical Support for assistance by clicking the Technical Support Web Site link in the Prob...

Page 149: ...es Lights Problem and Solution O b Paper out No paper is loaded in the printer Check EPSON Status Monitor 3 or EPSON StatusMonitor Load paper in the sheet feeder then press the b maintenancebutton The printer will resume printing and the light will go out O b Paper jam Paper has jammed in the printer Check EPSON Status Monitor 3 or EPSON StatusMonitor Press the b maintenance button to eject the ja...

Page 150: ... Black T007 Standard Capacity T010 Light Capacity Color T008 O b Ink out The black or color ink cartridge is empty or not installed Replace the black or color ink cartridge with a new one See Replacing Ink Cartridges on page 8 1 for details Black T007 Standard Capacity T010 Light Capacity Color T008 Wrong cartridge The installed black or color ink cartridge cannot be used by this printer Use the a...

Page 151: ...clear contact your dealer F F Processing b Unknown printer error An unknown printer error has occurred Turn off the printer and contact your dealer Display Problem Solution The black ink cartridge is nearly empty Obtaina replacementblackink cartridge The color ink cartridge is nearly empty Obtain a replacement color ink cartridge The black ink cartridge is empty Replace the black ink cartridge wit...

Page 152: ...n off theprinter and gently pull allthe paper out of the printer If it tears and pieces remain inside the printer open the printer cover and remove the pieces ofpaper Turn on the printer and try again The black or and color ink cartridge is not installed properly Reinstall cartridge Internal printer parts need adjustment or replacement Turn the printer off and after a few seconds turn it on again ...

Page 153: ...determine whether the problem comes from the printer or the computer To print a printer operation check page follow these steps 1 Make sure both the printer and computer are turned off 2 Disconnect the cable from the printer s interface connector 3 Make sure that A4 or Letter size paper is loaded in the sheet feeder 4 Hold down the b maintenance button and press the P power button to turn on the p...

Page 154: ... use a shielded cable or the computer itself The above sample may be shown in black and white but the actual check page prints in color CMYK If the check page does not print satisfactorily as shown below there is a problem with the printer For example if any segment of the printed lines is missing this could mean a clogged ink nozzle or a misaligned print head The above sample may be show in black...

Page 155: ...sure that the Media Type selected in the printer software is appropriate for the type of media loaded in the printer Select MicroWeave if the setting is active Make sure that the position of the adjust lever is appropriate for the media type When printing on media of normal thickness set the adjust lever to the 0 position When printing on envelopes or thick media set the position to Vertical misal...

Page 156: ... set the position to Color gaps Try one or more of these solutions Make sure that your paper is not damaged dirty or too old Also make sure that the printable side of the paper is face up in the sheet feeder Run the Head Cleaning utility to clear any clogged ink nozzles See Cleaning the Print Head on page 9 4 Check the b error light If the light is flashing replace the appropriate ink cartridge Se...

Page 157: ...s see Making Advanced settings on page 5 13 for Windows or Making the Advanced settings on page 7 130 for Macintosh Run the Head Cleaning utility See Cleaning the Print Head on page 9 4 If colors are still incorrect or missing replace the color ink cartridge If the problem persists replace the black ink cartridge See Replacing Ink Cartridges on page 8 1 for details Make sure that you are not using...

Page 158: ...h If the paper is curled toward the printable side flatten it or curl it slightly in the opposite direction Set the adjust lever to the position and make sure the Media Type setting in your printer driver is correct Remove each sheet from the output tray as it is printed especially if you are using transparencies If you are printing on glossy media or transparencies place a support sheet or a shee...

Page 159: ...h a soft clean cloth w Warning Be careful not to touch the gears or rollers inside the printer c Caution Be careful not to wipe grease on the metal parts under the print head path Printout Problems Not Related to Print Quality If one of the following problems has occurred try the solutions listed for the problem Incorrect or garbled characters Incorrect margins Inverted image Blank pages print Pri...

Page 160: ...nterface cable is securely plugged in Incorrect margins Try one or more of these solutions Check the margin settings in your application Make sure that the margins are within the printable area of the page See Paper on page A 1 for specifications Check the settings on the Paper menu Windows or in the PageSetup dialog box Macintosh Make sure thesettings are appropriate for the paper size you are us...

Page 161: ... oneor moreofthesesolutions run a printeroperation check to check your results See Running a printer operation check on page 10 7 for details Printout has smears on the bottom edge Try one or more of these solutions If the paper is curled toward the printable side flatten it or curl it slightly in the opposite direction Set the adjust lever to the position and clear the High Speed check box in you...

Page 162: ...ialog box Macintosh and then move the slider to Speed For instructions see Using the Automatic mode on page 5 10 for Windows or Using the Automatic mode on page 7 127 for Macintosh Close any unnecessary applications Paper Does Not Feed Correctly If one of the following problems has occurred try the solution s listed for that problem Paper does not feed Multiple pages feed The paper jams Paper is n...

Page 163: ... for the Paper Size setting when roll paper is loaded in the sheet feeder Doing so causes unnecessary paper to be fed after each print job If you have already started printing press the Cancel button Wait until theprinter stops printingand feeding paper Cut off the paper at the back of the printer then turn off the printer The remaining paper is ejected Make sure that the paper stack fits under th...

Page 164: ...s in the Print dialog box on page 7 121 for Macintosh Paper jams Press the b maintenance button to eject the jammed paper If the error does not clear open the printer cover and remove all of the paper inside including any torn pieces then reload the paper in the sheet feeder and press b maintenance button to resume printing Note If you cannot remove a foreign object easily by yourself do not use f...

Page 165: ... paper properly Paper is not ejected fully or is wrinkled Try one or more of these solutions If the paper does not eject fully press the b maintenance button then open the printer cover and remove the paper Also check the Paper Size setting in from your application or printer software If the paper is wrinkled when it comes out it may be damp or too thin Load a new stack Note Store any unused paper...

Page 166: ...printer and make sure that the power cord is securely plugged in Make sure that your outlet works and is not controlled by a wall switch or timer Lights came on and then went out The printer s voltage may not match the outlet rating Turn off the printer and unplug it immediately then check the printer labels If the voltage does not match DO NOT PLUG YOUR PRINTER BACK IN Contact your dealer Only th...

Page 167: ...s see UsingEPSONSpool Manager on page 10 29 for Windows Me and 98 users If the printer sounds like it is trying to print but is unable to run the Head Cleaning utility See Cleaning the Print Head on page 9 4 If this does not work replace the ink cartridges See Replacing Ink Cartridges on page 8 1 for instructions Error light is flashing or on Check EPSON Status Monitor 3 or EPSON StatusMonitor to ...

Page 168: ...ide the printer Also make sure that there is sufficient space around the vent on the back of the printer to allow proper ventilation Remove any objects blocking the vent then turn the printer back on Note If you cannot remove a foreign object easily by yourself do not use force and do not disassemble the printer Call your dealer for assistance 3 If the error does not clear contact your dealer Corr...

Page 169: ...ter must be a Windows Me pre installed model or upgraded from a Windows 98 pre installed model For details about your computer contact your dealer Printer software installation Please note the following When using Windows 2000 you must follow the steps in the Setup Guide to install the printer software or Microsoft s Universal driver may be installed instead To check if the Universal driver has be...

Page 170: ...the steps in the Setup Guide to install the printer software again USB driver installation For Windows users follow the directions below to ensure that the USB driver is installed correctly Note The illustrations in this section show the procedure for Window s98 1 Click the Start button point to Settings and click Printers Makesurethat theicon for your printer appears inthePrinters window Select t...

Page 171: ...Print to the following port s list box Note If the correct port is not displayed refer to the next section Make sure that EPSON USB Printer Devices appears on the Device Manager menu for Windows Me and 98 The Device Manager menu for Windows Me and 98 only If you canceled the plug and play driver installation before the procedure was complete the USB printer device driver or the printer software ma...

Page 172: ...e Device Manager menu If EPSON USB Printer Devices does not appear on the Device Manager menu click the plus sign beside Other devices to view the installed devices If USB Printer appears under Other devices the USB printer device driver is not installed correctly If EPSON Stylus Photo 895 appears the printer software is not installed correctly If neither USB Printer nor EPSON Stylus Photo 895 app...

Page 173: ...t USB Printer or EPSON Stylus Photo 895 and click Remove Then click OK 5 When the following dialog box appears click OK then click OK to close the System Properties dialog box 6 Turn off the printer and restart your PC Reinstall the drivers from the beginning following the instructions in the Setup Guide Note If the problem persists contact your dealer ...

Page 174: ... Panel then uninstall EPSON USB Printer Devices Next reinstall the softwareas described in Setup Guide If EPSON USB Printer Devices is not registered in the Add Remove Programs list double click EPUSBUN EXE and EPUBLUN EXE on the printer software CD ROM then follow the on screen instructions Cancelling Printing If you encounter problems whileprinting you may need to cancel printing To cancel print...

Page 175: ...rint Manager If it receives two or more print jobs at one time it holds them in the order that they were received with printers on a network this may be called a print queue When a print job reaches the top of the queue the EPSON Spool Manager sends the job to the printer You can cancel print jobs from the Spool Manager You can also view print status information about the print jobs which have bee...

Page 176: ...to editorname After you send a print job an EPSON Stylus Photo 895 button will appear in the icon tray Click this button to open the EPSON Spool Manager For Windows 2000 users When you send a print job to the printer the Progress Meter will appear on your computer screen Click the Stop button to cancel printing ...

Page 177: ... printing is on or off Refer to the appropriate section below When background printing is on Follow the steps below to cancel a print job 1 Select EPSON Monitor3 from the application menu 2 Press the P power button to turn off the printer 3 In the Document Name list select the document which is printing then click the Stop icon button to cancel the print job When background printing is off Follow ...

Page 178: ... installed correctly Refer to the Setup Guide for installation instructions If your selected application does not open automatically when you load a PC card open the application manually Make sure your memory card s capacity is 512 MB or less and only contains data taken with a DCF standard compliant digital camera Memory cards that do no meet these specifications are not supported by EPSON CardMo...

Page 179: ...n use any interface cables that meet these specifications See your computer manual for any additional requirements USB Interface Cable shielded C83623 from Series A 4 pin computer to series B 4 pin printer Note The asterisk is a substitute for the last digit of the product number which varies by location Depending on your geographic location this cable may not be supplied c Caution Use only interf...

Page 180: ...nt on the memory card This monitor only displays the Page Layout and Select Photo settings c Caution Be sure to turn off your printer and unplug the printer s power cord before attaching or removing the preview monitor Failure to do so can damage the preview monitor Note The asterisk is a substitute for the last digit of the product number which varies by location To adjust the tilt of the Preview...

Page 181: ...may vary by location Media types EPSON offers specially designed media for ink jet printers to meet most high quality printing needs The available media types are listed below Note For the latest information of the available media visit our regional customer service web site See Regional Customer Services on page B 1 for details Type of ink Product numbers of ink Black ink cartridge Standard Capac...

Page 182: ...ditorname Plain paper Envelopes EPSON Premium Ink Jet Plain Paper A4 S041214 EPSON Bright White Ink Jet Paper A4 S041442 EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 S041028 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 ...

Page 183: ...per Legal S041067 S041048 EPSON Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 10 with envelopes S041149 EPSON Matte Paper He...

Page 184: ...55 EPSON Photo Paper 200 300 mm S041254 EPSON Photo Paper 89 mm 7 m S041281 EPSON Photo Paper 100 mm 8 m S041279 EPSON Photo Paper 210 mm 10 m S041280 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Premium Glossy Photo Paper A4 S041287 S041297 S041285 EPSON Premium Glossy Photo Paper Letter S041286 EPSON Premium Glossy Photo Paper 100 mm 8 m S041302 S041303...

Page 185: ...SON Premium Semigloss Photo Paper Letter S041331 EPSON Premium Semigloss Photo Paper 100 mm 8 m S041330 EPSON Premium Semigloss Photo Paper 4 inch 26 feet S041329 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 S04...

Page 186: ...11 8 Options and Consumable Products R4C706 long bk Rev C A5 size OPTN FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 187: ...t any time EPSON cannot attest to the quality of any non EPSON brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Printing method On demand ink jet Nozzle configuration Monochrome black 48 nozzles Color cyan magenta yellow light cyan light magenta 240 nozzles 48 5 colors Resolution Maximum 2880 dpi 720 dpi Print direction Bidirection...

Page 188: ...al 216 mm 356 mm Executive 184 2 mm 266 7 mm 5 7 127 mm 178 mm 3 5 5 89 mm 127 mm Paper types Plain bond paper special paper distributed by EPSON Thickness for plain bond paper 0 08 mm to 0 11 mm 0 003 to 0 004 inch Weight for plain bond paper 64 g m 17 lb to 90 g m 24 lb Size No 10 104 8 mm 241 mm DL 110 mm 220 mm C6 114 mm 162 mm 132 mm 220 mm Paper types Plain bond paper air mail Thickness 0 16...

Page 189: ...te Paper Heavyweight Size A6 105 mm 148 mm 8 10 203 mm 254 mm 5 8 127 mm 203 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm A6 105 mm 148 mm for glossy film Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Paper types Special paper distributed by EPSON Size Letter 216 mm 279 mm A4 210 mm 297 mm Paper types Special paper distributed ...

Page 190: ...mm 594 mm 100 mm 150 mm 4 6 102 mm 152 mm 4 6 113 6 mm 175 4 mm 216 mm 338 mm 89 mm 7 m 100 mm 8 m 210 mm 10 m Paper types Special paper distributed by EPSON Size Letter 216 mm 279 mm A4 210 mm 297 mm 100 mm 8 m 210 mm 10 m Paper types Special paper distributed by EPSON Size Letter 216 mm 279 mm A4 210 mm 297 mm 100 mm 8 m 210 mm 10 m Paper types Special paper distributed by EPSON Size A6 105 mm 1...

Page 191: ...ms switch to a higher grade of paper Do not load curled or folded paper Use paper under normal conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH EPSON Photo Quality Glossy Film and Self Adhesive Sheets should be stored under the following conditions Temperature 15 to 30 C 59 to 86 F Humidity 20 to 60 RH Printable area Single sheets including panoramic size and index cards Envelopes...

Page 192: ... B R The minimum right margin is as follows 3 0 mm 0 12 for single sheets and C6 envelopes 7 0 mm 0 28 for DL envelopes 28 0 mm 1 10 for No 10 envelopes C The minimum bottom margin is 14 0 mm 0 55 You can extend the minimum bottom margin to 3 mm by selecting Maximum as the Printable Area setting on the printer software s Paper menu Windows or in the Page Setup dialog box Macintosh However printqua...

Page 193: ...e standard capacity ink cartridge T007 Color ink cartridge T008 Color Black Print capacity Standard Capacity T007 540 pages A4 text at 360 dpi Light Capacity T010 270 pages A4 text at 360 dpi Cartridge life 2 years from production date within 6 months after opening package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 10...

Page 194: ...age to your printer not covered by EPSON s warranties Do not use an ink cartridge if the date on the package has expired Do not refill the ink cartridge The printer calculates the amount of ink remaining using an IC chip on the ink cartridge so even if the cartridge is refilled the IC chip will report that it is empty Color Cyan Magenta Yellow Light cyan and Light magenta Print capacity 220 pages ...

Page 195: ...ions Storage Width 467 mm 18 4 inches Depth 255 7 mm 10 1 inches Height 212 1 mm 8 4 inches Printing Width 467 mm 18 4 inches Depth 547 mm 21 5 inches Height 302 mm 11 9 inches Weight 5 25 kg 11 6 lb without the ink cartridges 120 V Model 220 240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 45 A 0 25 A ...

Page 196: ...r printer Operating Environment Stored in a shipping container Without condensation Standards and Approvals U S model Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 20 to 60 C 4 to 140 F 120 hours at 60 C 140 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH Safety UL 1950 CSA C22 2 No 950 EMC FCC Part 15 Subpart B Class B CSA C108 8 Class...

Page 197: ...ended computer system requirements necessary to use this printer For Windows systems To connect your printer to a USB port you need a Microsoft Windows Millennium Edition Windows 98 or Windows 2000 pre installed PC equipped with a USB port and the printer must be connected via a standard shielded USB cable Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 55024 ...

Page 198: ... Pentium 150 MHz processor for Windows Me i486 66 MHz processor for Windows 98 Pentium 133 MHz processor for Windows 2000 Pentium 150 MHz or higher processor for Windows Me Pentium processor or better for Windows 98 Pentium 133 MHz or higher processor for Windows 2000 16 MB RAM for Windows 98 32 MB RAM for Windows Me and 2000 32 MB RAM or more for Windows Me and 98 64 MB RAM or more for Windows 20...

Page 199: ...you want to print In addition to these system and memory requirements you need 15 MB of free hard disk space to install your printer software To print you also need extra hard disk space amounting to about twice the size of the file that you want to print Using the online Reference Guide Refer to the appropriate section below for the minimum system requirements necessary to use the online Referenc...

Page 200: ...faster recommended Display 640 480 pixel or 800 600 pixel resolution with High Color 16 bit or True Color 32 bit setting Browser Web browser Microsoft Internet Explorer 4 0 or later recommended System System 8 1 Memory 16 MB RAM 32 MB RAM or more recommended Hard disk space 5 MB to install the Reference Guide CD ROM drive Double speed quad speed or faster recommended Display 640 480 pixel or 800 6...

Page 201: ...ional Customer Services If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact customer support services for assistance If customer support for your area is not listed below contact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give ...

Page 202: ...Note Forhelp using any othersoftware on your system see the documentation for that software for technical support information World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download drivers and other files look at documentation such as product brochures and user manuals and access troubleshooting information EPSON Internet FTP Site If yo...

Page 203: ...For users in the United Kingdom and the Republic of Ireland If you purchased your product in the UK or the Republic of Ireland EPSON UK LTD provides a range of customer services and technical support Support Via the World Wide Web For information on the latest EPSON products software drivers online user guides and answers to frequently asked questions http www epson co uk To e mail EPSON Technical...

Page 204: ...s also available via our world wide web site at http www epson co uk Where to purchase genuine EPSON consumables accessories and options For users in Australia EPSON Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don t forget that your dealer can often help identi...

Page 205: ...staff can provide literature on new EPSON products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your EPSON product documentation type of com...

Page 206: ...users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON product drivers Users can access our World Wide Web home page at http www epson com hk Electronic ...

Page 207: ...re World Wide Web www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ and Email Enquiries are available Epson Trading Shah Alam Head Office For users in India Contacts for information support and services are World Wide Web www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Products Enquir...

Page 208: ...galore Head Office For users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 5321 266 70 Fax 5581799 5321095 Help Desk Phone 5321 625 Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 209: ...ormation used by a printer or computer brightness The lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of information consisting of eight bits characters per inch cpi A measure of the size of text characters sometimes referred to as pitch CMYK Cyan blue green magenta yellow and black These colored inks are used to create...

Page 210: ...n and sends instructions to the printer on how to print this data Together the printer driver and printer utilities are referred to as printer software See also printer software economy printing Printing in which images are printed with fewer dots to save ink error diffusion Error diffusion blends individual colored dots with the colors of the surrounding dots to create the appearance of natural c...

Page 211: ... defaults fixed set of conditions This happens every time you turn on the printer or reset the printer ink cartridge Contains the ink that your printer uses to print ink jet A method of printing in which each letter or symbol is formed by precisely spraying ink onto paper interface The connection between the computer and the printer A parallel interface transmits data one character or code at a ti...

Page 212: ...a of a page on which the printer can print It is smaller than the physical size of the page due to margins printer driver See driver printer software The printersoftware which comes with yourprinter includes a printer driver and printer utilities The printer driver lets you choose from a wide variety of settings to get the best results from your printer The printer utilities help you check the pri...

Page 213: ...inter or to the print server spool manager The software that converts print data into codes that your printer understands See also spool sRGB The color management method used to maintain color consistency between devices which adhere to the sRGB standard Status Monitor The software that allows you to check the printer s status subtractive colors Colors produced by pigments that absorb some colors ...

Page 214: ... 6 Glossary R4C706 long bk Rev C A5 size GLOSS FM 7 19 01 L Proof Sign off T Kubota CRE Nakano N Nomoto editorname ...

Page 215: ...s 10 1 Card eject button 2 Cleaning printer 8 10 print head 8 4 to 8 8 Cleaning sheets 1 2 CompactFlash 16 Consumables to 2 9 10 1 to 10 7 Control panel 3 5 Cleaning the Print head 8 2 Nozzle checking 8 2 Replacing ink cartridges 7 3 Control panel front 3 Control panel top 3 Customer support B 1 B 1 Custom paper size Windows 2 20 Custom settings Windows 2 12 Custom Settings dialog box Windows 2 15...

Page 216: ...3 3 to 3 5 Error notification Windows 2 40 F Fit to Page Windows 2 26 G Glossary 1 Glossy film 1 5 10 3 H Head Cleaning 8 2 8 4 I ICM setting 2 13 Ink cartridge clamps 3 Ink cartridges Replacing 7 3 7 9 Specifications A 7 to A 8 Ink jet card 1 5 10 3 Ink jet paper 1 5 10 3 Ink setting Windows 2 16 Interface cables 10 1 Iron on cool peel transfer paper 1 5 10 3 L Layout menu Windows 2 26 to 2 29 Li...

Page 217: ...to 6 12 Windows 2000 and NT 4 0 6 5 to 6 9 Windows 95 98 6 1 to 6 3 Nozzle checking 8 1 to 8 3 O Online help Windows 2 41 Orientation settings Windows 2 20 Output tray 2 Output tray extension 2 P Paper 1 1 1 2 1 6 10 3 Specifications A 1 Paper jam 9 18 Paper menu Windows 2 20 to 2 24 Paper support 2 PC card 16 ejecting 20 loading 17 PC card slot 2 PhotoEnhance settings Windows 2 11 Photo paper 1 5...

Page 218: ...nsporting 8 11 Printer cover 2 Printer parts 2 Printer Software for Windows accessing 2 2 to changing settings to 2 16 utilities 2 35 to 2 41 Print head 3 alignment to 8 10 cleaning 8 4 to 8 8 8 10 to 8 11 nozzle checking 8 1 to 8 3 Print Head Alignment Utility to 8 10 Printing tips 3 1 Print Quality setting Windows 2 14 Print speed increasing 2 42 to R Reduce Enlarge setting Windows 2 26 Resoluti...

Page 219: ...ges A 7 mechanical A 9 paper A 1 to printing A 1 safety approvals A 10 Speed Progress settings Windows 2 45 Spool Manager Windows 3 3 sRGB setting Windows 2 13 Status Monitor Windows 3 3 to 3 5 Storage media 16 T Transparencies 1 5 10 3 Troubleshooting 9 1 to 9 19 U Updating the driver 8 13 USB interface cable connector 2 Utilities Windows 2 35 to 2 41 W Watermark setting Windows 2 32 ...

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