B-2
Customer Support
R4C706
long.bk
Rev. C
A5 size
CUSTO.FM
7/19/01
L
Proof Sign-off:
T.Kubota CRE Nakano
N.Nomoto
editorname
❏
Your computer operating system name and version
❏
Names and versions of the software applications you
normally use with your product
For users in United States and Canada
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services
listed below. If you wish to speak directly to a technical support
representative, see your
Printer Basics
book for contact
information.
Note:
For help using any other software on your system, see the documentation
for that software for technical support information.
World Wide Web
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.
EPSON Internet FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
EPSON E-Mail Technical Support
To receive technical advice through e-mail, go to
http://support.epson.com and complete the form under the
troubleshooting tab, as requested.