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Epson SC-P5000 SERIES, User Manual

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Problem Solver

What to do When a Message is Displayed

If an error occurs with the printer (it is not working properly), the large alert lamp and/or control panel light lights
and a message is displayed on the screen informing you of the problem.

The messages displayed are described in the following section. If you encounter an error message, refer to the
solutions listed here and perform the necessary steps to fix the problem.

Error messages

What to do

Ink Cartridge Expended
Replace ink cartridge.

Replace the ink cartridge with a new one.

U

 

“Replacing Ink Cartridges” on page 130

Ink Cartridge Alert
Please use genuine Epson ink
cartridges.

Replace the ink cartridge with a genuine Epson ink cartridge that can be used with this
printer.

U

 

“Options and Consumable Products” on page 161

U

 

“Replacing Ink Cartridges” on page 130

Ink Cartridge Alert
Non-genuine cartridge!
Quality of non-genuine ink may
vary.

Non-genuine cartridge may not
perform at optimum.
Continue?
Decline
Accept

Select 

Decline

 to replace the ink cartridge with a genuine Epson ink cartridge.

Selecting 

Accept

 may void Epson's warranty.

U

 

“Options and Consumable Products” on page 161

U

 

“Replacing Ink Cartridges” on page 130

Ink Cartridge Error
Replace ink cartridge(s).

❏

Remove the ink cartridge and reinstall it. If this message is displayed after
reinstalling the ink cartridge, replace it with a new one (do not reinstall the ink
cartridge that caused the error).

U

 

“Replacing Ink Cartridges” on page 130

❏

Condensation may occur in the ink cartridge. Leave it at room temperature for at
least four hours before installing the ink cartridge.

U

 

“Notes on handling ink cartridges” on page 23

Ink Cartridge Error
Please install the correct ink
cartridge.

Remove the ink cartridge, and install an ink cartridge that can be used with this printer.

U

 

“Options and Consumable Products” on page 161

U

 

“Replacing Ink Cartridges” on page 130

No Ink Cartridges
Install ink cartridge(s).

Install ink cartridge(s).

U

 

“Replacing Ink Cartridges” on page 130

Ink Low

Prepare new ink cartridges for replacement.

U

 

“Replacing Ink Cartridges” on page 130

Cutter unit nearing end of service
life. Recommend replacing the
cutter unit.

Paper cutter may be blunt. Replace the cutter.

U

 

“Replacing the Cutter” on page 134

SC-P5000 Series     User's Guide

Problem Solver

 

141

Summary of Contents for SC-P5000 SERIES

Page 1: ...User s Guide CMP0089 00 EN ...

Page 2: ... Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON Epson UltraChrome SpectroProofer EPSON EXCEED YOUR VISION EXCEED YOUR VISION...

Page 3: ...g Auto Roll Paper Feeding 31 Loading Roll Paper 31 Cutting the roll paper 36 Removing Roll Paper 36 Loading Cut Sheets 38 Loading the Paper Cassette 39 Loading Manually from the Rear 44 Loading and Ejecting Thick Paper 46 Basic Printing Methods 48 Printing Windows 48 Printing Mac OS X 49 Canceling Printing Windows 51 Canceling Printing Mac OS X 51 Canceling Printing from the Printer 51 Printable a...

Page 4: ...ent with the printer driver 101 Color management printing by Host ICM Windows 101 Color management printing by ColorSync Mac OS X 102 Color management printing by Driver ICM Windows Only 102 Using the Control Panel Menu Menu Operations 105 Menu List 106 Maintenance menu 106 Paper menu 106 Printer Setup Menu 108 Printer Status Menu 108 SpectroProofer Menu 109 Network Setup Menu 109 Preferences Menu...

Page 5: ...0 Where To Get Help Technical Support Web Site 181 Contacting Epson Support 181 Before Contacting Epson 181 Help for Users in North America 182 Help for Users in Europe 182 Help for Users in Australia 182 Help for Users in Singapore 183 Help for Users in Thailand 183 Help for Users in Vietnam 183 Help for Users in Indonesia 183 Help for Users in Hong Kong 184 Help for Users in Malaysia 184 Help fo...

Page 6: ... Notes on Installing Warning Do not obstruct the vents on the product If the vents are obstructed the internal temperature could rise and cause a fire Do not cover the printer with a cloth or install it in a location with poor ventilation Make sure you secure sufficient space for the installation as described in the manual U Setup Guide Caution Do not install or store the printer in an unstable lo...

Page 7: ...yourself as this is extremely dangerous Do not use the printer in an environment where flammable gas or explosive gas may exist Do not use sprays that contain flammable gas inside or near the product A fire could occur Only route the cables as indicated in the manual A fire could occur This could also cause damage to connected devices Do not insert or drop any metallic or flammable items into the ...

Page 8: ...ccur Install the printer correctly by following the instructions in the manual When moving the product make sure it is turned off the power cable is unplugged from the outlet and all connecting cables have been removed If cables are damaged an electric shock or fire could occur Notes on the Power Supply Warning Make sure the blades on the plug are inserted completely into the power outlet An elect...

Page 9: ...nters your eyes rinse immediately with water Failure to observe this precaution could result in bloodshot eyes or mild inflammation If problems persist consult a physician immediately If ink enters your mouth consult a physician immediately Do not store ink cartridges within the reach of children Do not shake the ink cartridges too hard Ink may leak from the cartridge if you shake it too hard Do n...

Page 10: ...nual explains how to use the printer Network Guide PDF This manual provides information on using the printer over a network Opening and Viewing Manuals Opening Manuals A See the Setup Guide and execute software installation from the supplied software disc or Setup Navi When installation is complete an EPSON Manuals icon is created on the desktop of the computer being used B Double click the EPSON ...

Page 11: ...nal SpectroProofer Normally installed when using the printer B Cartridge cover left Open when replacing ink cartridges U Replacing Ink Cartridges on page 130 C Paper cassette Load cut sheets from 8 to 17 inches wide U Loading the Paper Cassette on page 39 SC P5000 Series User s Guide Introduction 11 ...

Page 12: ...printing on plain roll paper and when the optional SpectroProofer is installed U Loading roll paper on page 33 H Front manual feeder Feed paper into this slot when printing on cut sheets that are 0 8 mm thick or thicker U Loading and Ejecting Thick Paper on page 46 I Cartridge cover right Open when replacing ink cartridges or Maintenance Box 1 U Replacing Ink Cartridges on page 130 U Replacing Mai...

Page 13: ...n printing cut sheets one at a time U Loading Manually from the Rear on page 44 Q Paper support Raise this support when manually feeding paper to load the paper properly Supports paper to prevent it from falling forward or backward R Edge guide Move left and right depending on the size of the paper that you want to load This prevents paper being fed at a slant S Roll paper feeder Paper feed slot f...

Page 14: ...cable D Airflow vents Vents the air used to cool the inside of the printer E LAN port Connects the LAN cable F Status light green and red The color indicates the network transmission speed Off 10BASE T Red 100BASE TX Green 1000BASE T G Data light orange The network connection status and data reception are indicated by a lit or flashing light On Connected Flashing Receiving data SC P5000 Series Use...

Page 15: ...o the printer place the roll paper on the spindle K Attachment Install when placing roll paper with a 3 inch core on the spindle L Spacer for borderless printing Install and use when you perform borderless printing on roll paper with a 2 inch core Paper widths that need the spacer installed for borderless printing U Supported Media Sizes for Borderless Printing on page 74 SC P5000 Series User s Gu...

Page 16: ...me settings from the printer driver When printing from the printer driver the printer driver settings are given priority regardless of the settings on the control panel Prints on roll paper and cuts automatically after printing each page Prints on roll paper Does not cut after printing Prints on cut sheets Returns to the previous screen Parameter Item Menu Ready if pressed while the Menu is displa...

Page 17: ...essed while printing To release the pause status press the W button again or select Pause Cancel on the screen and then press the Z button To cancel print jobs being processed select Job Cancel on the screen and then press the Z button If pressed while the Menu is displayed the Menu is closed and it returns to ready status L W light Pause light Indicates whether or not the printer is ready On Cann...

Page 18: ...l of remaining ink and the current status The ink cartridge icons change as follows when the ink is low or an error occurs Normal Warning or Error 1 Status indicators Icon Status No alarm No error The height of the indicator changes with the level of ink remaining Ink is low You need to prepare a new ink cartridge An error occurred Check the message on the screen and clear the error 2 Ink codes C ...

Page 19: ...indicated after the icon This is displayed only when Paper Roll Paper Remaining Remaining Paper Setup is set to On U Printing and Reading Roll Paper Information on page 30 The amount of remaining paper number of sheets in the paper cassette is indicated after the icon This is displayed only when Preferences Cut Sheet Remaining is set to On and Cut Sheet Remaining is set in the Paper Menu U Prefere...

Page 20: ...e types of black ink density Photo Black Light Black and Light Light Black allows you to bring out delicate tone differences in black and white images In addition the other seven colors including Orange and Green realize superior color reproduction creating bright and vivid images in green to yellow and yellow to red Violet ink set providing a wide range of color reproduction As well as Orange and...

Page 21: ...Simplified setting operations when changing roll paper When changing between many different types of roll paper for your printing you can automatically make settings by using the barcode printing function as the printer reads the recorded information such as the paper type the amount of remaining roll paper and low paper warning values U Printing and Reading Roll Paper Information on page 30 Impro...

Page 22: ...ate humidity Capping may not occur the print head is not positioned on the right hand side if the printer is turned off during a paper jam or when an error occurs Capping is a function for automatically covering the print head with a cap lid to prevent the print head from drying out In this case turn on the power and wait a while until capping is performed automatically When the power is on do not...

Page 23: ...r hours before using them Do not touch the IC chips on the ink cartridges You may not be able to print properly Install all ink cartridges into each slot You cannot print if any of the slots are empty Do not leave the printer without ink cartridges installed The ink in the printer may dry preventing it from printing as expected Leave ink cartridges in all slots even while you are not using the pri...

Page 24: ... Failure to observe this precaution may cause ink to rub off Make sure the print outs are completely dry before folding of stacking otherwise the color may change where they touch leaves a mark These marks will disappear if they are separated immediately and dried however they will remain if not separated If you put the print outs in an album before they are completely dry they may be blurred Do n...

Page 25: ...Summary of the Printer Driver on page 26 Epson Manual This software shows a list of manuals already installed on your computer You can also check manuals updated by the EPSON Software Updater from here Follow the steps in the supplied Setup Guide to install the manuals EPSON Software Updater This software checks on the internet for update information for manuals and printer drivers and installs th...

Page 26: ...djusted from the settings dialogs Windows You can save these settings and easily import or export these saved settings U Customizing the Printer Driver on page 58 Mac OS X Allows you to execute printer maintenance functions to maintain print quality check the printer s status and so on Windows You can easily import or export printer driver settings U Summary of the Utility Tab on page 61 Mac OS X ...

Page 27: ...e U Starting and Closing Software on page 28 Software Name Explanation Epson Print Layout This is a plug in for Adobe Photoshop and Adobe Lightroom By operating with Adobe Photoshop and Adobe Lightroom you can easily perform color management You can check the adjusted image for black and white photographs on the screen You can save your preferred paper type and size and load them easily You can ea...

Page 28: ...ick the icon and select the software you want to start from the menu displayed Closing The application can be closed using one of the following methods Click the button Exit Close and so on Select Exit from the toolbar menu Uninstalling Software Windows cImportant You must log in with an Administrators group If an Administrator password or confirmation is requested enter the password and then cont...

Page 29: ...ther software follow the steps below to uninstall the software in question first Printer Driver Use the Uninstaller Downloading the Uninstaller Download the Uninstaller from the Epson website http www epson com Using the Uninstaller Follow the instructions on the Epson website Other software Drag and drop folder with the software name from the Applications folder into Trash to delete SC P5000 Seri...

Page 30: ...ed information set Remaining Paper Setup to On and configure the Roll Paper Length and the Roll Length Alert from the Menu The factory setting for Remaining Paper Setup is Off You can change the Menu using the following procedures cImportant Be sure to press the Y button when removing the roll paper If you do not press the Y button when removing the roll paper the barcode is not printed and you ca...

Page 31: ...oll paper and then change to Cut Sheet An error occurs if you try to print by specifying the paper cassette from the printer driver while roll paper is loaded Remove the roll paper change to Cut Sheet in the Paper Type Menu and then try again When using UltraSmooth Fine Art Paper turn the setting to Off using the following procedure A Make sure the printer is on B Check that paper is not loaded in...

Page 32: ...nt and then push until the hooks are fixed into place C In the same way fasten the attachment to the side of the flange fixed to the spindle by inserting the attachment into the spindle and then fixing the attachment into place Removing and installing the spacer When you perform borderless printing on roll paper depending on the width of the roll paper you may need to install the spacer for border...

Page 33: ...dle into the roll paper Place the roll paper on a flat surface where the end of the roll paper is hanging down towards you and insert the spindle from the right C Push the roll paper so that there is no space between it and the flange fixed to the spindle D Push the black flange so that there is no space between the flange and the roll paper Loading roll paper Follow the steps below to load roll p...

Page 34: ...press the Z button C Open the roll paper cover D Hold with the gray flange fixed on the right place both sides of the spindle into the spindle holder on the printer Match the colors of the spindle holder to the colors on the end of the spindle cImportant If the spindle is set in the wrong direction paper is not fed correctly E Press the Y button on the control panel Insert paper until the message ...

Page 35: ...pe Are these settings OK is displayed on the screen and the media type currently specified on the printer is displayed When the displayed media type and the loaded media type match press the d u buttons to select Yes and then press the Z button If you want to change the media type select No and then press the Z button When the Paper Type Menu is displayed select the category according to the loade...

Page 36: ...panel you can cut the paper after printing using the following procedure A While watching the inside of the printer through the window in the printer cover press the d button to feed the roll paper and adjust the cutting position to the mark on the inside of the printer on the right hand side Note The minimum length of paper you can cut with the built in cutter is fixed to 80 or 127 mm and cannot ...

Page 37: ...the roll paper information D Hold both ends of the spindle and lift up from the spindle holder cImportant Always check that the roll paper is rewound before removing the spindle If the roll paper is not rewound the spindle may be locked If you try to remove the spindle when it is locked the printer could be damaged Note When removing the roll paper you can use the optional roll paper belt to preve...

Page 38: ...e following three methods cImportant If the paper is wavy or curled flatten the paper before loading it in the printer or use new paper If wavy or curled paper is loaded this printer may not be able to recognize the paper size feed the paper or print correctly We recommend that you return the paper to its original package and store it flat and take it out of the package just before you use it A Pa...

Page 39: ...adU Loading Manually from the Rear on page 44 Space at the rear When loading thick paper or printing from the paper cassette with the optional SpectroProofer installed paper is ejected once from the rear of the printer before printing Therefore make sure the following space is secured If the printer is set up near a wall make sure there is enough space at the rear Paper Size Rear Space A2 Approx 3...

Page 40: ...d to step 6 if loading paper that is A3 or smaller C Remove the paper cassette cover if loading paper that is super A3 or larger Use a soft cloth to wipe away any dust on the paper cassette cover D Extend the paper cassette as far as possible When extending the paper cassette pull the lever in the paper cassette while extending It locks in place when the lever is released Extend the paper cassette...

Page 41: ...load up to 250 sheets thickness 0 1 mm of plain paper in the paper cassette If paper is loaded above the edge guide mark d paper cannot be fed correctly The maximum number of sheets you can load in the paper cassette differs depending on the paper type See the following for more information on the maximum number of sheets for Epson special media U Cut sheet on page 168 We recommend refilling the p...

Page 42: ...ote Fold up the paper cassette cover and store it at the bottom front of the printer when loading paper that is A3 or smaller L Replace the output tray M Extend output tray to suit the paper size and raise the flap Adjust the output tray as follows depending on the size of the paper loaded in the paper cassette SC P5000 Series User s Guide Basic Operations 42 ...

Page 43: ...loaded in the paper cassette is less than 50 the maximum number the output tray can hold is the same as the number of sheets in the paper cassette Do not allow more than 50 cut sheets to stack up on the output tray Also do not mix roll paper and cut sheets on the output tray When the optional SpectroProofer is installed remove each sheet as it is printed regardless of the size If multiple sheets s...

Page 44: ...r cassette even if roll paper was loaded on the printer However if roll paper is specified from the printer driver in a subsequent job the roll paper is automatically fed and printed The factory setting for Auto Roll Feeding is On Loading Manually from the Rear A Make sure the printer is on B Check the paper source settings Check the paper source icon on the screen and if it differs from the paper...

Page 45: ...n Color Calibration Utility color charts insert the page from the top with the printed side facing up F Check that the edge of the paper is inserted all the way to the part that has gray rollers Press the d button to feed the paper G Slide the output tray out to the second and third extensions Do not raise the flap If the flap is raised while printing the paper may not be ejected correctly SC P500...

Page 46: ...heck the paper source settings Check the paper source icon on the screen and if it differs from the paper that you want to load change the setting Prints on roll paper and cuts automatically after printing each page Prints on roll paper Does not cut after printing Prints on cut sheets To change the setting press the l button When the Paper Type Menu is displayed on the screen select Cut Sheet and ...

Page 47: ...extensions Do not raise the flap If the flap is raised while printing the paper may not be ejected correctly cImportant The output tray can only hold one sheet of thick paper at a time Remove each sheet of thick paper as it is ejected without letting the sheets stack up on the output tray Note If the paper eject support is raised lower it before printing How to eject paper Thick paper is held by t...

Page 48: ...age 38 B When you have created the data click Print in the File menu C Make sure your printer is selected and then click Preferences or Properties to display the settings screen D Select the Media Type Color Print Quality Mode and Source according to the paper loaded in the printer E Make sure you select the same Size as you set in the application After making the settings click OK F When settings...

Page 49: ...oad the paper U Loading and Removing the Roll Paper on page 30 U Loading Cut Sheets on page 38 B When you have created the data from the File menu of the application click Print and so on C Click Show Details at the bottom of the screen For Mac OS X v10 6 8 click the arrow on the right of the printer name to make settings on the Page Setup screen Note If page settings are not displayed in the prin...

Page 50: ... you can print correctly just by setting items in the Print Settings screen F When settings are complete click Print The printer icon is displayed in the Dock while printing Click the printer icon to display the status You can check the progress of the current print job and the printer status information You can also cancel a print job Also if an error occurs while printing a notification message ...

Page 51: ...as finished sending data to the printer you cannot cancel the print job from the computer Cancel on the printer U Canceling Printing from the Printer on page 51 A Click the printer icon in the Dock B Select the job you want to cancel and then click Delete If the job has been sent to the printer print data is not displayed on the above screen Canceling Printing from the Printer Press the W button s...

Page 52: ...on page 108 indicates factory default settings Roll Paper Margin Parameter Margin Values Standard A C 15 mm 2 B D 3 mm Top 15mm Bottom 15mm A C 15mm B D 3 mm Roll Paper Margin Parameter Margin Values Top35mm Bottom15mm A 35 mm C 15mm B D 3 mm 3mm A B C D 3 mm 15mm A B C D 15mm 1 Selecting Roll Paper Banner in the printer driver sets the top and bottom margins of the paper to 0 mm 2 When Standard i...

Page 53: ... a suitable black ink for the media type U Epson Special Media Table on page 163 Note If there is not enough ink remaining for the switch you will need to replace the cartridge It may be possible to print with ink cartridges that could not be used for a black ink switch Switching Automatically You can switch black inks and print from the printer driver Set Auto Black Ink Change to Auto from the Pr...

Page 54: ...l Buttons that are used in the following settings A Turn on the printer by pressing the P button B Press the button to display the Maintenance Menu Note You cannot change the types of black ink by pressing the button while printing is paused Change Black Ink is not displayed on the menu C Press thed u buttons to select Change Black Ink and then press the Z button D The name of the black ink to be ...

Page 55: ...mode if no operations are performed for 15 minutes The delay can be changed from the Preferences menu U Preferences on page 120 Note When the printer enters sleep mode the control panel s screen goes blank as if the power has been turned off but the P light remains lit Power Management The printer is equipped with a Power Management option that automatically turns the printer off if no errors occu...

Page 56: ...click Hardware and Sound and then View devices and printers For Windows Vista Click Control Panel Hardware and Sound and then Printer For Windows XP Click Control Panel Printers and Other Hardware and then Printers and Faxes Note If your Windows XP Control Panel is in Classic View clickControl Panel and then Printers and Faxes B Right click your printer icon and click Printing preferences The prin...

Page 57: ...e Help Button to Display By displaying help you can use the contents page or keyword search to read the help Right click on the item you want to check and display Right click the item and then click Help Note In Windows XP click on the title bar and then click the help item you want to view SC P5000 Series User s Guide Using the Printer Driver Windows 57 ...

Page 58: ...100 settings Select the settings you want to save and then click Export to save them to a file You can share the settings by clicking Import to import the saved file on another computer Select the settings you want to delete and then click Delete Adding a Paper Type This section explains how to register new paper information Paper Configuration for Print Quality and Paper Settings Custom Settings ...

Page 59: ...to save them to a file You can share the settings by clicking Import to import the saved file on another computer Select the settings you want to delete and then click Delete Rearranging display items To display frequently used items right away you can arrange Select Setting Media Type and Paper Size as follows Hide unnecessary items Rearrange in an order of most frequent use Arrange in groups fol...

Page 60: ...To delete a group folder click Delete Group Drag and drop unnecessary items to Not Display Note When Delete Group is performed the group folder is deleted however the settings in the deleted group folder remain You also need to delete individually from List in the save location D Click Save SC P5000 Series User s Guide Using the Printer Driver Windows 60 ...

Page 61: ...n the computer s screen Monitoring Preferences You can select the error notifications displayed on the EPSON Status Monitor 3 screen or register a shortcut for the Utility icon to the Taskbar Note If you select the Shortcut Icon on the Monitoring Preferences screen the Utility shortcut icon is displayed on the Windows Taskbar By right clicking the icon you can display the following menu and perfor...

Page 62: ...anel 2 You can configure custom paper settings and other settings For details see the EPSON LFP Remote Panel 2 help Epson Color Calibration Utility Start Epson Color Calibration Utility and perform calibration See the Epson Color Calibration Utility manual for details Note If EPSON LFP Remote Panel 2 and Epson Color Calibration Utility are grayed out the applications are not installed on the compu...

Page 63: ...can also be selected from Epson Color Calibration Utility When using commercially available paper with the Epson Color Calibration Utility we recommend saving settings in Presets Saving to Presets A Set each item in Paper Size and Print Settings that you want to save to the preset When registering commercially available paper as custom paper 1 Select Print Settings from the list and then select th...

Page 64: ...k OK Using Epson Printer Utility 4 You can perform maintenance tasks such as Nozzle Check or Head Cleaning by using Epson Printer Utility 4 This utility is installed automatically when you install the printer driver Starting Epson Printer Utility 4 A Click the Apple menu System Preferences Printers Scanners or Print Fax B Select the printer and click Options Supplies Utility Open Printer Utility E...

Page 65: ...ad to improve the print quality U Cleaning the print head on page 124 Print Head Alignment Perform print head alignment if the print results appear grainy or blurred The Print Head Alignment function corrects print head gaps U Adjusting print misalignments Head Alignment on page 126 EPSON LFP Remote Panel 2 You can configure custom paper settings and other settings For details see the EPSON LFP Re...

Page 66: ...thout a color management function start from step 2 Depending on the type of the application make the settings following the table below Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 0 or later Adobe Photoshop Lightroom 1 or later OS Color Management Settings Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Printer Manages Colors Windows XP Service Pack 2 or later and NET 3 0 or ...

Page 67: ...olor Note that if you click Advanced when one of the above color processing options is selected you can fine tune Gamma Brightness Contrast Saturation and color balance for the selected option Use this option when the application in use does not have a color correction function Making Settings in Windows A When using applications featuring a color management function specify how to adjust colors f...

Page 68: ...ng and then click Print B Display the printer driver s Main screen U Printing Windows on page 48 C Select Custom from Mode and then select Color Controls To make more detailed adjustments click Advanced and then proceed to step 4 D Make the necessary settings See the printer driver help for more details on each item Note You can adjust the correction value by checking the sample image on the left ...

Page 69: ... in question Setting example for Adobe Photoshop CS5 Open the Print screen Select Color Management and then Document Select Printer Manages Colors as the Color Handling setting and then click Print B Display the Print screen U Printing Mac OS X on page 49 C Select Color Matching from the list and then click EPSON Color Controls Note EPSON Color Controls will not be available in the following appli...

Page 70: ...hen using Singleweight Matte Paper Photo Quality Ink Jet Paper or Plain Paper Note It is recommended that you use images with a color space of sRGB Making Settings in Windows A When using applications featuring a color management function specify how to adjust colors from these applications When using applications without a color management function start from step 2 Depending on the type of the a...

Page 71: ...nt screen Select Color Management and then Document Select Printer Manages Colors or No Color Management as the Color Handling setting and then click Print B Display the printer driver s Main screen U Printing Windows on page 48 C Select Color from Advanced B W Photo To make detailed adjustments proceed to step 4 If you do not want to make adjustments proceed to step 6 D Select Custom from Mode an...

Page 72: ... or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photoshop CS5 Open the Print screen Select Color Management and then Document Select Printer Manages Colors as the Color Handling setting and then click ...

Page 73: ...s you can also configure the cutting operation U About Roll Paper Cutting on page 75 When performing left and right borderless printing margins appear on the top and bottom of the paper Top and bottom margin valuesU Printable area on page 52 Types of Borderless Printing Methods You can perform borderless printing using the following two methods Auto Expand The printer driver enlarges the print dat...

Page 74: ...rderless Printing The following media sizes are supported for borderless printing The supported paper sizes vary depending on if you are using roll paper or cut sheets Supported paper widths Roll Paper Cut sheet A4 210 mm A3 297 mm Super A3 B 329 mm Supported paper widths Roll Paper Cut sheet SuperW A3 329 mm A2 420 mm US B 11 inch US C 17 inch 8 inch 10 inch 16 inch 30 cm You can perform borderle...

Page 75: ...f this occurs perform Adjust Cut Position U Maintenance on page 111 When you print one page only or print one page multiple times the operation is the same as that for Double Cut When continuously printing multiple sheets the printer cuts 1 mm inside on the top edge of the first page and the bottom edge of the subsequent pages to avoid showing margins The top area may become slightly uneven depend...

Page 76: ... is selected for Source C Select Auto Expand or Retain Size as the Method of Enlargement If you select Auto Expand set how much of the image goes beyond the edge of the paper as shown below Max 3 mm for left and 5 mm for right the image shifts 1 mm to the right Mid 3 mm for left and right Min 1 5 mm for left and right Note Moving the slider towards Min decreases the image enlargement ratio Therefo...

Page 77: ...ize Sheet xxxx Borderless Retain Size Maximum Sheet Where XXXX is the actual paper size such as A4 Note If page setting options are not available in the application s print dialog display the page settings dialog B Select Page Layout Settings from the list and then set Roll Paper Option or Expansion See the following for more details on Auto Cut from Roll Paper Option U About Roll Paper Cutting on...

Page 78: ...rinting You can enlarge or reduce the size of your data There are three setting methods Fit to Page printing Automatically enlarges or reduces the image size to fit the paper size Fit to Roll Paper Width Windows only Automatically enlarges or reduces the image size to fit the roll paper width Custom You can specify the enlargement or reduction ratio Use this method for a non standard paper size SC...

Page 79: ...ist Fit to Page is selected as Reduce Enlarge C Check other settings and then start printing Making Settings for Mac OS X A Open the Print screen select Paper Handling from the list and then check Scale to fit paper size U Printing Mac OS X on page 49 B Select the size of the paper loaded in the printer as the Destination Paper Size Note When performing enlarged printing clear the Scale down only ...

Page 80: ... from the Output Paper list Fit to Page is selected as Reduce Enlarge D Select Fit to Roll Paper Width E Select the width of the roll paper loaded in the printer from the Roll Width list F Check other settings and then start printing Custom Scale Setting Making Settings in Windows A When the printer driver s Page Layout screen is displayed set the same paper size as the data s paper size in Page S...

Page 81: ... D Check other settings and then start printing Making Settings for Mac OS X A When the Print screen is displayed select the size of the paper loaded in the printer from the Paper Size list U Printing Mac OS X on page 49 B Click Scale and then enter the scale If the Print screen in the application you are using does not have an input item for the scale that you want to use display the Page Setup s...

Page 82: ...print the data on different sizes of paper U Enlarged Reduced Printing on page 78 Making Settings in Windows A When the printer driver s Page Layout screen is displayed select the Multi Page check box select N up and then click Settings U Printing Windows on page 48 B In the Print Layout screen specify the number of pages per sheet and the page order If the Print page frames check box is selected ...

Page 83: ...ble sided printing Depending on the paper type and the print data ink may seep through to the back side of the paper The double sided printing function cannot be used when printing with roll paper Performing successive double sided print jobs from a paper cassette can cause a reduction in print quality or paper jams If you notice a reduction in print quality either lower the color density in the p...

Page 84: ...nding Edge and Binding Margin by clicking on Margins Depending on the application the specified binding margin and the actual print result may differ Select Folded Booklet to print out as a booklet In the example figure shown below the pages that appear on the inside when the page is folded in two pages 2 3 6 7 10 11 are printed first C Check other settings and then start printing D When the odd p...

Page 85: ...ed Therefore the image may misalign at the joins To join the pages precisely perform the following poster printing with margins Poster printing with margins This automatically enlarges and divides the print data and prints with margins You need to cut the margins and then join the output paper together to make a poster Although the final size is slightly smaller since you have to cut off the margi...

Page 86: ...upported Commercially Available Paper on page 173 When with margins is selected Clear Borderless Poster Print Note Regarding the size after joining together When Borderless Poster Print is cleared and printing with margins is selected the Print Cutting Guides items are displayed The finished size is the same whether or not Trim Lines is selected However if Overlapping Alignment Marks is selected t...

Page 87: ...ected join guides indicated by the lines drawn through and around the X marks in the illustration below will be printed on each sheet Note The alignment marks are black for black and white printing The following section describes how to join four printed sheets together A Ready the two top sheets and trim the excess from the left sheet by cutting along the line joining the two join guides the cent...

Page 88: ...s of the sheets together E Repeat steps 1 to 4 for the two lower sheets F Trim the bottom from the upper sheets by cutting along the line joining the two guides the lines above the X marks G Lay the upper sheet on top of the lower sheet Lineup the X marks as shown in the illustration below and temporarily fasten them using an adhesive tape on the back SC P5000 Series User s Guide Printing Varietie...

Page 89: ...excess by cutting along the line joining the two cut guides the lines above the X marks I Join the upper and lower sheets together Use an adhesive tape to stick the backs of the sheets together SC P5000 Series User s Guide Printing Varieties 89 ...

Page 90: ...inter U Printable area on page 52 Paper Width 89 to 432 mm Paper Height Windows 127 1 to 15000 mm Mac OS X 127 1 to 15240 mm 2 1 The smallest size supported by the printer is 203 mm wide by 254 mm long If a smaller size is entered in the printer driver as a Custom Paper Size the document will print with wider than expected margins which must be trimmed 2 For Mac OS X Custom Paper Sizes although yo...

Page 91: ...lect either Landscape or Portrait for the Base In this case you can only adjust either the paper width or paper height Note To change the paper size you saved select the paper size name from the list on the left To delete the user defined size you saved select the paper size name from the list on the left and then click Delete You can save up to 100 paper sizes C Click OK You can now select the ne...

Page 92: ...for details D Click OK You can select the paper size you saved from the Paper Size pop up menu You can now print as normal Banner printing on roll paper You can print banners and panoramic pictures if you create and set print data for banner printing in your application There are two ways to print a banner Printer Driver Source Supported Applications Roll Paper Document preparation software image ...

Page 93: ...he data if necessary Note If you are using applications that support banner printing you do not need to set User Defined Paper Size if you select Roll Paper Banner as the Source D On the Page Layout screen make sure the Optimize Enlargement check box is selected E Check other settings and then start printing Making Settings for Mac OS X A When the Print screen is displayed select the size of the d...

Page 94: ...ieces of print data created in different applications on the paper freely and print them at once You can create a poster or display material by placing multiple pieces of print data where you like Also Layout Manager allows you to use paper effectively The following is a layout example Placing multiple data items SC P5000 Series User s Guide Printing Varieties 94 ...

Page 95: ... the Layout Manager The actual printing paper size is set in the screen in step 7 D Click OK When printing with an application the Layout Manager screen opens The print data is not printed but one page is placed on the paper of the Layout Manager screen as one object E Leave the Layout Manager screen open and repeat steps 2 to 4 to arrange the next pieces of data The objects are added to the Layou...

Page 96: ...nter driver screen Set Media Type Source Size or Roll Width and so on H Click the File menu on the Layout Manager screen and then click Print Printing starts Saving and Recalling Settings You can save the Layout Manager screen arrangement and setting contents to a file If you need to close your application in the middle of a job you can save it to a file and then open it later to continue your wor...

Page 97: ... the utility icon in the Windows taskbar and select Layout Manager from the menu that appears The Layout Manager screen is displayed If the Utility shortcut icon is not displayed on the Windows TaskbarU Summary of the Utility Tab on page 61 B On the Layout Manager screen click File menu and then Open C Select the location and open the required file SC P5000 Series User s Guide Printing Varieties 9...

Page 98: ...re using You cannot match the colors on the printed results and display by color management between the input device and the printer To match both colors you need to perform color management between the input device and the display as well Color Management Print Settings You can perform color management printing using this printer s printer driver in the following two ways Choose the best method a...

Page 99: ...lect the profile from the printer driver s settings screen U Color management printing by Driver ICM Windows Only on page 102 U Color management printing by Host ICM Windows on page 101 U Color management printing by ColorSync Mac OS X on page 102 U Setting color management with the applications on page 99 Setting color management with the applications Print using applications with a color managem...

Page 100: ...Windows Vista and Windows XP Service Pack 2 or later and NET 3 0 Off No Color Adjustment is selected automatically For Mac OS X Select Print Settings from the list and then select Off No Color Adjustment as the Printer Color Adjustment setting D Check other settings and then start printing SC P5000 Series User s Guide Color Management Printing 100 ...

Page 101: ...ce Pack 2 or later and NET 3 0 or later Windows XP other than the above No Color Management In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photoshop CS5 Open the Print screen Select Color Management and then Document Select Printer Manages Colors as the Color Handling setting and th...

Page 102: ...ick ColorSync D Check other settings and then start printing Color management printing by Driver ICM Windows Only The printer driver uses its own printer profiles to perform color management You can use the following two color correction methods Driver ICM Basic Specify one type of profile and intent for processing the entire image data Driver ICM Advanced The printer driver distinguishes the imag...

Page 103: ... as the Color Handling setting and then click Print A In the printer driver s Main screen select Custom as the Mode select ICM and then click Advanced U Printing Windows on page 48 B From ICM Mode in the ICM screen select Driver ICM Basic or Driver ICM Advanced If you select Driver ICM Advanced you can specify the profiles and intent for each image such as photos graphics and text data Intent Expl...

Page 104: ...typesofcolormatching Absolute Colorimetric Assigns absolute color gamut coordinates to the original and print data and converts the data Therefore color tone adjustment is not performed on any white point or color temperature for the original or print data This feature is used for special purposes such as logo color printing C Check other settings and then start printing SC P5000 Series User s Gui...

Page 105: ...the Printer Setup as an example Note If the button is pressed in the ready status the Maintenance Menu is displayed on the screen If the button is pressed while printing is temporarily stopped paused you can only perform a nozzle check or head cleaning SC P5000 Series User s Guide Using the Control Panel Menu 105 ...

Page 106: ...zle Press Z to start cleaning All Nozzles Normal Heavy Select Nozzles C VM PK MK LK OR GR LGY LLK Y VLM LC Normal Heavy Head Alignment Paper Thickness Paper Type Lists supported Epson media Paper Thickness 0 1 to 1 5 mm Alignment Auto Uni D Bi D 5 Color Bi D All Press Z to start printing alignment Manual Uni D Bi D 2 color Bi D All Press Z to start printing Adjust Cut Position 3 to 3 mm Change Bla...

Page 107: ...ess Pattern Press Z to start printing Paper Feed Adjust A Pattern Press Z to start printing Value 0 70 to 0 70 Paper Feed Adjust B 0 70 to 0 70 Drying Time 0 0 to 10 0 sec Paper Suction 4 to 1 Standard Set Roll Paper Tension Nomal High Extra High Remove Skew On Off Print Paper List Press Z to start printing Roll Paper Remaining Remaining Paper Setup On Off Roll Paper Length 5 0 to 99 5 m Roll Leng...

Page 108: ...Periodically On Every Job Off Auto Cleaning Times 1 to 3 Timer Cleaning 6 to 60 hours Off Print Nozzle Pattern Every 10 pages Every Page Off Auto Black Ink Change Manual Auto BK Ink Change Setting Normal Quick Calibration Setting On Off Initialize Settings Reset with the Z button Printer Status Menu U Printer Status on page 118 Menu item Description Firmware Version xxxxxxx xx xx xxxx Print Status...

Page 109: ...rk Setup on page 119 Items indicated by 1 are displayed when Show is selected in the Network Settings Items indicated by 2 are displayed when Panel is selected in the IP Address Setting Menu item Description Network Settings Hide Show IP Address Setting 1 Auto Panel IP SM DG Setting 2 IP Address Subnet Mask Default Gateway Print Status Sheet 1 Press Z to start printing Init Network Setting 1 Reset...

Page 110: ...utes Power Management Power Off Timer Disable Enable Time To Off After 1 to 24 hours Administrator Menu U Administrator Menu on page 121 Menu item Description Powerful Cleaning All Nozzles C VM PK MK LY OR GR LGY LLK Y VLM LC Press Z to start cleaning Clock Setting MM DD YY HH MM Reset All Settings Reset with the Z button SC P5000 Series User s Guide Using the Control Panel Menu 110 ...

Page 111: ... faint or missing segments in the check pattern and then specify which nozzles to clean The displayed items differ depending on the ink sets If there are faint or missing segments in all colors Select All Nozzles If there are faint or missing segments in only a few colors Select Select Nozzles and then select the specific ink colors you want to clean Cleaning strength Normally select Normal If noz...

Page 112: ...Item Description Change Black Ink You can switch the type of black ink you want to use U Changing the Type of Black Ink on page 53 SC P5000 Series User s Guide Using the Control Panel Menu 112 ...

Page 113: ... Remaining Remaining Paper Setup On Select whether to display record On or not to display record Off the amount of remaining roll paper If On is selected you will be prompted to enter the length of the roll When a length has been entered for the loaded roll paper a barcode will automatically be printed on the roll stating the length remaining the value selected for the roll remaining alert and the...

Page 114: ...andard When set to Standard the top and bottom margins are 15 mm and the left and right margins are 3 mm Except for 15mm the left and right margins for all other settings are 3 mm U Printable area on page 52 Top 15 mm Bottom 15 mm Top35 mm Bottom15 mm 3 mm 15 mm Auto Roll Feeding On When using the Epson special media UltraSmooth Fine Art Paper you must set this to Off before loading the paper If s...

Page 115: ...eference Paper and then enter your settings Default setting Item Description Select Reference Paper Photo Paper Proofing Paper Fine Art Paper Matte Paper Plain Paper Others You can select the media type that is the closest to the paper you are using Platen Gap Standard Select the Platen Gap which is the distance between the print head and the paper Normally select Standard Select a wider setting i...

Page 116: ...f the paper Adjust this value if you notice any banding in this region of the paper Selecting too small a value causes dark bands adjust the amount upward Similarly choosing too large a value causes white bands adjust the amount downward This setting is ignored when printing on roll paper Drying Time 0 0 to 10 0 sec You can set the time to pause the print head between each print head pass to allow...

Page 117: ...side the paper when Off is selected If it prints beyond the edges of the paper the inside of the printer becomes dirty with ink Off Paper Skew Check On If On is selected an error will be displayed in the control panel and printing will stop if the paper is skewed select Off to disable this feature On is recommended in most circumstances as skewed paper may cause the printer to jam Off Auto Nozzle ...

Page 118: ...rror message is displayed on the control panel s screen and printing is paused U What to do When a Message is Displayed on page 141 Auto BK Ink Change Setting Normal When you select Quick you can reduce the time necessary for changing the black ink type However when using the black ink immediately after changing glossy sections may be uneven Select Normal to maintain print quality immediately afte...

Page 119: ... of the ILS calibration appears as Successful or Failed Network Setup You can make settings for the network connection After setting the items press the l button to return to the previous screen The network is reset and a network connection is available after 40 seconds This setting is not displayed while resetting Also you cannot execute Print Status Sheet without doing a restart Default setting ...

Page 120: ... lamp flashes when running low on ink when Maintenance Box 1 2 does not have enough empty space or when running low on paper Cut Sheet Remaining Off Choose whether or not to show On Off Cut Sheet Remaining in the Menu When set to On you can set the number of pages to trigger a running low warning and the number of pages loaded in the paper cassette On Sleep Mode 5 minutes 15 minutes 60 mi nutes 12...

Page 121: ...aint or missing segments in all colors Select All Nozzles If there are faint or missing segments in only a few colors Select the specific ink colors you want to clean Clock Setting MM DD YY HH MM Set the printer s built in clock The time provided by the clock is used when printing logs and status sheets Reset All Settings Pressing the Z button restores all settings such as settings in the menus on...

Page 122: ...to Nozzle Check is set to Off an auto nozzle check is always performed at the following times After initial ink charging An auto nozzle check is performed after ink charging to check the status of the nozzles If clogged nozzles are detected auto cleaning is performed once Before changing the type of black ink Since black inks cannot be changed correctly if nozzles are clogged an auto nozzle check ...

Page 123: ...ozzles Select Nozzles lets you select for which nozzles to do Head Cleaning Select which one according to the results of the printed check pattern You can also select whether to do Normal Cleaning or Heavy Cleaning Select Heavy Cleaning if the nozzles do not unclog even after doing Normal Cleaning multiple times U Maintenance on page 111 Adjusting print misalignments Head Alignment This function a...

Page 124: ...ng can be performed from the computer or the printer the cleaning procedures differ as explained below From the computer All nozzles are cleaned U From the computer on page 125 From the printer You can clean all nozzles or select only those nozzles for which the printed nozzle check pattern indicates a problem U From the printer on page 125 Notes on Head Cleaning Ink is consumed during head cleani...

Page 125: ...age 124 Buttons that are used in the following settings A Checkthatitisreadytoprint Pressthe button The Maintenance menu will be displayed B Press the d u buttons to select Head Cleaning and then press the r button C Press the d u buttons to select the type of cleaning When you want to check for clogs and then do cleaning automatically Select Check And Clean Nozzle and press the r button Press the...

Page 126: ... determine if the problem has been resolved U From the printer on page 124 Adjusting print misalignments Head Alignment If lines are misaligned or print results are grainy perform Head Alignment to adjust the print misalignment The print head fires ink when moving to the left and to the right while printing Since there is a short distance gap between the paper surface and the print head a print mi...

Page 127: ...Commercially Available Paper on page 174 Make sure that nozzles are not clogged If nozzles are clogged adjustment may not be performed correctly Print the check pattern perform a visual inspection and perform head cleaning if necessary U Checking for clogged nozzles on page 123 Auto adjustment cannot be performed when using the following paper Plain Paper Transparent or colored paper Perform manua...

Page 128: ... Black ink on glossy paper Before starting this procedure be sure to read the following U Notes on Head Alignment on page 127 Buttons that are used in the following settings Setting Paper Thickness A Make sure that the roll paper or a cut sheet of A4 size or larger is loaded in the printer U Loading and Removing the Roll Paper on page 30 U Loading Cut Sheets on page 38 When adjusting using commerc...

Page 129: ... results of the Uni D alignment are unsatisfactory execute Bi D All alignment Aligning the print heads manually When doing Manual Alignment align with Uni D first and then with Bi D 2 Color If you want to make more precise adjustments try Bi D All A Press the button to display the Maintenance Menu B Press the d u buttons to select Head Alignment and then press the r button C Press the d u buttons ...

Page 130: ...he ink cartridge However when replacing ink during a print job you may see a difference in color depending on the drying conditions Supported ink cartridges U Options and Consumable Products on page 161 How to replace The following procedure uses Matte Black ink as an example You can use the same procedure to replace all ink cartridges cImportant Epson recommends the use of genuine Epson ink cartr...

Page 131: ...E Remove the new ink cartridge from the bag Shake the ink cartridge for 5 seconds 15 times horizontally in approximately 5 cm movements as shown in the illustration cImportant Do not touch the IC chips on the ink cartridges You may not be able to print properly F With the u mark on the ink cartridge facing up press it in until you hear it click Match the ink cartridge color with the color label on...

Page 132: ...o absorb enough ink Replacing Maintenance Box 1 The on screen message reads Maintenance Box 1 however the product name for this consumable is simply Maintenance Box cImportant Do not replace Maintenance Box 1 while printing Waste ink may leak A Open the right hand side cartridge cover Press the groove in the cartridge cover to open the cover B Pull Maintenance Box 1 out Lifting Maintenance Box 1 u...

Page 133: ...the product name for this consumable is Borderless Maintenance Box cImportant Do not replace Maintenance Box 2 while printing Printing stops if the lock on Maintenance Box 2 is released If stopped in the middle of printing colors may vary and or print quality may decline once printing is resumed A Remove the output tray Lift the edge of the output tray slightly to remove it Also remove the optiona...

Page 134: ...vent normal operation and printing F Set the lock G Attach the output tray Return optional SpectroProofer if it was installed Replacing the Cutter Replace the cutter when it is not cutting paper cleanly Supported cutter U Options and Consumable Products on page 161 Use a cross head screwdriver to replace the cutter Make sure you have a cross head screwdriver with you before replacing the cutter cI...

Page 135: ...Remove the front cover Remove when the optional SpectroProofer is installed E Open the cutter cover Pull the cover towards you while holding down the lock as shown in the figure to open the cover F Remove the old cutter from the printer Loosen the screw holding the cutter in place using a cross head screwdriver and pull the cutter straight out SC P5000 Series User s Guide Maintenance 135 ...

Page 136: ...skewed H Close the cover Push in the cover until you hear the upper portion click into place I Return the front cover Re insert the four screws that hold the cover in place and use a cross head screwdriver to tighten them The shape of the screws differ for the top and the front Use the screws that come with a washer for the front section the cartridge cover section If you are using the optional Sp...

Page 137: ... neutral detergent and then firmly wring the cloth dry before using it to wipe the printer s surface Next use a dry cloth to wipe away any remaining moisture cImportant Never use benzene thinners or alcohol to clean the printer They could cause discoloration and deformities Cleaning the inside Perform one of the following cleaning operations if print outs are smudged or soiled Cleaning the roller ...

Page 138: ...ot soiled with ink Cleaning the roll paper feed slot A cloth is attached to the roll paper feed slot to catch paper particles and dust that are adhered to the paper surface and edges Use the dedicated cleaning sheet in the following procedure to remove dust caught by the cloth in the roll paper feed slot Always use a new cleaning sheet Purchase a cleaning sheet sold separately when the supplied cl...

Page 139: ...the cleaning sheet You cannot reuse a cleaning sheet that has been used once Cleaning Inside the Printer A Make sure the printer is turned off and the screen has turned off and then unplug the power cable from the outlet B Leave the printer for a minute C Open the printer cover and use a soft clean cloth to carefully wipe away any dust or dirt inside the printer Wipe the pink part shown in the fol...

Page 140: ...particles that looks like white powder accumulates on the platen use something like a cocktail stick to push it in E When you have finished cleaning close the printer cover SC P5000 Series User s Guide Maintenance 140 ...

Page 141: ...on ink cartridge Selecting Accept may void Epson s warranty U Options and Consumable Products on page 161 U Replacing Ink Cartridges on page 130 Ink Cartridge Error Replace ink cartridge s Remove the ink cartridge and reinstall it If this message is displayed after reinstalling the ink cartridge replace it with a new one do not reinstall the ink cartridge that caused the error U Replacing Ink Cart...

Page 142: ...nce page and remove the jammed paper U Feeding or ejecting problems on page 156 Paper Load Error YPress the Y button and remove the jammed paper Refer to the Cut sheets from the front rear manual feeder have jammed section in the chart on the following reference page and remove the jammed paper U Feeding or ejecting problems on page 156 Paper Load Error YPress the Y button and reset roll paper Pre...

Page 143: ...troProofer Mounter 17 Setup Guide booklet If this message appears on the screen again contact your dealer or Epson Support Error number 13 or 15 is displayed Turn off the printer and then remove the SpectroProofer mounter Remove any foreign objects and packing materials around the backing of the printer Reinstall the backing correctly Reinstall the SpectroProofer mounter correctly and then turn on...

Page 144: ...ning the print head on page 124 Nozzle Clog Detected Not enough ink Continue cleaning Yes recommended No If you select Yes the ink cartridge replacement message is displayed Replace the ink cartridge with a new one to continue cleaning U Replacing Ink Cartridges on page 130 If you select No cleaning is canceled and it returns to a ready status Nozzle Clog Detected Not enough empty space in maint b...

Page 145: ...hen remove the paper Paper Eject Error Press the Y button Press the Y button to rewind the roll paper U Removing Roll Paper on page 36 No Rear Unit Install the rear unit Install the rear unit For details on how to install the rear unit refer to the Cut sheets from the paper cassette have jammed while printing section that follows U Feeding or ejecting problems on page 156 F W Install Error Update ...

Page 146: ... for this consumable is Maintenance Box U Replacing Maintenance Box 1 on page 132 Maintenance Box Error Replace the maintenance box 2 Set Maintenance Box 2 again correctly If the same error occurs replace Maintenance Box 2 with a new one The on screen message reads Maintenance Box 2 However the product name for this consumable is Borderless Maintenance Box U Replacing Maintenance Box 2 on page 133...

Page 147: ...r the Paper Type settings and the printer driver settings Paper Setting Error This paper cannot be loaded from paper cassette Insert paper less than 0 8 mm thickness from rear manual feeder Paper that cannot be printed from the paper cassette has been loaded in the paper cassette Press the W button and select Job Cancel then remove the paper from the paper cassette Print by feeding the paper into ...

Page 148: ...rint head on page 124 If this error is displayed at any other time besides when performing automatic head alignment make sure that the paper loaded is supported by the printer The printer cannot print correctly on paper such as tracing paper or transparencies Paper Source Error Cut sheet is loaded Remove it and change paper source to roll paper Press the Z button to clear the message and then remo...

Page 149: ...urs When a call for service has occurred the printer automatically stops printing Turn off the printer disconnect the power cable from the outlet and from the AC inlet on the printer and then reconnect Turn on the printer again multiple times If the same call for service is displayed on the screen contact your dealer or Epson Support for assistance Tell them the call for service code is XXXX SC P5...

Page 150: ... for the network connection If it is not indicated the printer driver is not installed correctly Delete and reinstall the printer driver U Uninstalling Software on page 28 The printer driver is not installed properly Mac OS X o Is the printer added to the printer list Click the Apple menu System Preferences Printers Scanners or Print Fax If the printer name is not displayed add the printer The pri...

Page 151: ...nd clear the Pause check box o Does the current printer status show Printing Paused Mac OS X Open the status dialog for your printer and check whether printing is paused 1 Select System Preferences Printers Scanners or Print Fax Open Print Queue from the Apple menu 2 Double click the icon for any printer that is Paused 3 Click Resume Printer Your problem is not listed here o Decide whether the tro...

Page 152: ... print quality declines Print a nozzle check pattern U Checking for clogged nozzles on page 123 o Was Head Alignment performed With bidirectional printing the print head prints while moving left and right If the print head is misaligned ruled lines may be misaligned accordingly If vertical ruled lines are misaligned with bidirectional printing perform Head Alignment U Adjusting print misalignments...

Page 153: ...r Windows On the Main screen select Quality Options from Print Quality Mac OS X Select Print Settings from the list and then select the Advanced Color Settings tab The color is not exactly the same as another printer o Colors vary depending on the printer type due to each printer s characteristics Because inks printer drivers and printer profiles are developed for each printer model the colors pri...

Page 154: ... curled due to changes intemperatureorhumidity thepapermaybescuffed Check the following points Insert the paper just before printing Do not use wavy or curled paper For roll paper cut off any parts that are wavy or curled and then load the paper again For cut sheets use new paper o Istheprintheadscuffingtheprintedsurface If the surface of the paper is scuffed select a Platen Gap option between Wid...

Page 155: ...the printer driver help for more details on the Paper Configuration dialog box o Are you printing on paper that does not dry easily If too much ink is used when printing on paper that does not dry easily you may get better results by choosing a lower print density in the Paper Configuration dialog box Margins appear in borderless printing o Are the settings for the print data in the application co...

Page 156: ...humidity the printer may not be able to recognize the paper size correctly Check the following points Insert the paper just before printing Do not use wavy or curled paper For roll paper cut off any parts that are wavy or curled and then load the paper again For cut sheets use new paper o Is the paper too thick or too thin Check that the paper specifications are compatible with this printer For in...

Page 157: ...r cassette have jammed while printing To remove jammed paper follow the steps below A Remove the output tray and the paper cassette B Remove the jammed paper from where the cassette was inserted C If paper is jammed in the rear remove the rear unit by pulling it towards you with the knob moved to the inside as shown in the figure and then remove the jammed paper D Replace the rear unit With the re...

Page 158: ...wing two methods to completely recover from sleep mode From the printer Do an operation that entails a hardware operation or press the Y button after restarting the screen to have the printer recover from sleep mode From EpsonNet Config Web Start a web browser and input the printer s IP address in the address bar If it takes a long time to start EpsonNet Config Web wait at least 30 seconds and the...

Page 159: ...lor measurement chart or if ink peels off the correct color measurement result cannot be acquired Reprint the color measurement chart o Is the color measurement chart sufficiently dry If the ink has not dried sufficiently the correct color measurement result cannot be acquired When using commercially available paper if the drying time is not increased beyond the standard time ink will not be dried...

Page 160: ... off during calibration data transmission and writing adjustment values may not be performed correctly Turn on the printer and then check Calibration Date from the Printer Status menu When the date is initialized the adjustment values are also initialized Exit Epson Color Calibration Utility and then restart The adjustment values are automatically restored U Printer Status on page 118 U Epson Colo...

Page 161: ... Information about non genuine ink levels may not be displayed and use of non genuine ink is recorded for possible use in service support U Replacing Ink Cartridges on page 130 Photo Black T9131 T9151 Cyan T9132 T9152 Vivid Magenta T9133 T9153 Yellow T9134 T9154 Light Cyan T9135 T9155 Vivid Light Magenta T9136 T9156 Light Black T9137 T9157 Matte Black T9138 T9158 Light Light Black T9139 T9159 Oran...

Page 162: ...ed slot on page 138 Roll Paper Belt C12C890121 SpectroProofer Mounter 17 C12C890631 When the optional ILS30EP is installed and attached to the printer color measurement is automatically performed for printed material See the manual supplied with the mounter for more information on installing You need a commercially available software RIP to use the mounter ILS30EP C12C932021 Colorimeter installed ...

Page 163: ... indicated by the width of the roll Paper Thickness This is the thickness of the paper Roll core size This is the size of the core of the roll of paper Number of sheets This is the maximum number of cut sheets of paper that can be loaded in the paper cassette Paper cassette cannot be used Borderless This is the capability of borderless printing Recommended paper Unavailable paper Types of ink Thes...

Page 164: ...icc V ink set SC P5000_Series_V PremiumSemiglossPhotoPaper250 icc Supported paper sizes Size Paper Thickness Roll core size Borderless Types of ink Calibration Mounter 406 mm 16 inches 0 27 mm 3 inches PK Premium Luster Photo Paper 260 Printer driver settings Photo Paper Premium Luster Photo Paper 260 ICC profile LLK ink set SC P5000_Series_LLK PremiumLusterPhotoPaper260 icc V ink set SC P5000_Ser...

Page 165: ...0 ICC profile LLK ink set SC P5000_Series_LLK PremiumGlossyPhotoPaper170 icc V ink set SC P5000_Series_V PremiumGlossyPhotoPaper170 icc Supported paper sizes Size Paper Thickness Roll core size Borderless Types of ink Calibration Mounter 420 mm A2 0 18 mm 2 inches PK The spacer for borderless printing provided with the product must be installed U Removing and installing the spacer on page 32 Premi...

Page 166: ...Roll core size Borderless Types of ink Calibration Mounter 432 mm 17 inches 0 25 mm 3 inches PK Epson Proofing Paper White Semimatte Printer driver settings Proofing Paper Epson Proofing Paper White Semimatte ICC profile LLK ink set SC P5000_Series_LLK EpsonProofingPaperWhiteSemimatte icc V ink set SC P5000_Series_V EpsonProofingPaperWhiteSemimatte icc Supported paper sizes Size Paper Thickness Ro...

Page 167: ...ins may appear or the print quality may decline due to the paper expanding or contracting Singleweight Matte Paper Printer driver settings Matte Paper Singleweight Matte Paper Singleweight Matte Paper line drawing ICC profile SC P5000_Series Standard icc Supported paper sizes Size Paper Thickness Roll core size Borderless Types of ink Calibration Mounter 432 mm 17 inches 0 15 mm 2 inches MK Enhanc...

Page 168: ... ink set when MK is selected SC P5000_Series_V UltraSmoothFineArtPaper_MK icc V ink set when PK is selected SC P5000_Series_V UltraSmoothFineArtPaper_PK icc Supported paper sizes Size Paper Thickness Roll core size Borderless Types of ink Calibration Mounter 432 mm 17 inches 0 34 mm 3 inches PK MK You can specify and perform borderless printing however margins may appear or the print quality may d...

Page 169: ...glossPhotoPaper icc V ink set SC P5000_Series_V PremiumSemiglossPhotoPaper icc Supported paper sizes Size Paper Thickness Number of sheets Borderless Types of ink Calibration Mounter A4 0 27 mm 100 PK A3 A3 A2 Premium Luster Photo Paper Printer driver settings Photo Paper Premium Luster Photo Paper ICC profile LLK ink set SC P5000_Series_LLK PremiumLusterPhotoPaper icc V ink set SC P5000_Series_V ...

Page 170: ... paper sizes Size Paper Thickness Number of sheets Borderless Types of ink Calibration Mounter A3 0 25 mm 100 PK You can specify and perform borderless printing however margins may appear or the print quality may decline due to the paper expanding or contracting Photo Quality Ink Jet Paper Printer driver settings Matte Paper Photo Quality Ink Jet Paper ICC profile SC P5000_Series Standard icc Supp...

Page 171: ...nting however margins may appear or the print quality may decline due to the paper expanding or contracting Watercolor Paper Radiant White Printer driver settings Fine Art Paper Watercolor Paper Radiant White ICC profile LLK ink set when MK is selected SC P5000_Series_LLK WatercolorPaper RadiantWhite_MK icc LLK ink set when PK is selected SC P5000_Series_LLK WatercolorPaper RadiantWhite_PK icc V i...

Page 172: ...elected SC P5000_Series_V UltraSmoothFineArtPaper_PK icc Supported paper sizes Size Paper Thickness Number of sheets Borderless Types of ink Calibration Mounter A3 0 46 mm PK MK A2 You can specify and perform borderless printing however margins may appear or the print quality may decline due to the paper expanding or contracting Velvet Fine Art Paper Printer driver settings Fine Art Paper Velvet F...

Page 173: ...r companies can be loaded and fed in the printer as long as they meet the following specifications Epson cannot guarantee the print quality Although other paper types manufactured by other companies can be loaded in the printer as long as they meet the following specifications Epson cannot guarantee the paper feeding and print quality When using the SpectroProofer mounter see the documentation sup...

Page 174: ...print surface Paper that is colored or transparent Paper on which ink blurs or overflows when printing Paper which bends seriously during loading and printing When performing color calibration for multiple printers you can only use cut sheets A3 size or larger For one printer you can use A3 size or larger roll paper as well as cut sheets Before Printing on Commercially Available Paper Note Be sure...

Page 175: ...with the paper or contact the dealer of the paper Make settings using one of the following three methods Set Custom Paper from the control panel s Paper menu You can make paper settings for all items except for the three mentioned above U From the printer on page 176 Set in EPSON LFP Remote Panel 2 software supplied You can make the same settings as the control panel s Paper menu from a computer F...

Page 176: ...press the Z button A setting items screen is displayed If you select a number to which settings have already been saved the setting is overwritten Make sure you set the following three items Select Reference Paper Thickness Pattern Paper Feed Adjust A See the following for more information on each setup item U Custom Paper on page 115 From the printer driver Windows Open the Main screen and then s...

Page 177: ...y be clogged and make it impossible to print or ink may leak Before Moving or Transporting Make the following preparations in advance before moving or transporting the printer Turn off the printer and remove all cables Remove any paper Remove any optional components if they are installed Notes on Transporting When transporting the printer repack it using the original box and packing materials to p...

Page 178: ...r higher resolution 1 Use a shielded twisted pair cable Category 5 or higher 2 Use a shielded twisted pair cable Category 5e or higher Note When installing you must log in as a user with an computer administrator account a user belonging to the Administrators group Mac OS X Operating system Mac OS X v10 6 8 or later CPU Core 2 Duo 3 05 GHz or higher Memory 1 GB or more available memory Available h...

Page 179: ...ter unpacking 20 to 40 C within a month at 40 C Humidity Operating 20 to 80 without condensation Storage before unpacking 5 to 85 without condensation Storage after unpacking 5 to 85 without condensation Printer Specifications External size 2 W 863 x D 766 x H 405 mm Weight Approximately 52 kg without ink cartridges 1 Interface is 1000BASE T 2 Whenthepapercassetteandoutputtrayarestored Ink Specifi...

Page 180: ... 25 C for at least four hours without condensation Do not refill the ink cartridges Information of EU Declaration of Conformity The full text of the EU declaration of conformity of this equipment is available at the following internet address http www epson eu conformity SC P5000 Series User s Guide Appendix 180 ...

Page 181: ...operly and you cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support for your area is not listed below contact the dealer where you purchased your product Epson support will be able to help you much more quickly if you give them the following information Product serial number The serial number lab...

Page 182: ...onstore com U S sales or http www epson ca Canadian sales Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don t forg...

Page 183: ...services are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Hotline Phone 66 2685 9899 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Help for Users in Viet...

Page 184: ...n Product information Answers to Frequently Asked Questions FAQs Latest versions of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services ar...

Page 185: ...M 9PM This is aToll free number For Service CDMA Mobile Users 3900 1600 9AM 6PM Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625...

Page 186: ...m or work as Original Code and stating that it is subject to the terms of this Apple Public Source License version 2 0 License As used in this License 1 1 Applicable Patent Rights mean a in the case where Apple is the grantor of rights i claims of patents that are now or hereafter acquired owned by or assigned to Apple and ii that cover subject matter contained in the Original Code but only to the...

Page 187: ...nal Code to do the following 2 1 Unmodified Code You may use reproduce display perform internally distribute within Your organization and Externally Deploy verbatim unmodified copies of the Original Code for commercial or non commercial purposes provided that in each instance a You must retain and reproduce in all copies of Original Code the copyright and other proprietary notices and disclaimers ...

Page 188: ...cations of the same scope and extent as Apple s licenses under Sections 2 1 and 2 2 above 4 Larger Works You may create a Larger Work by combining Covered Code with other code not governed by the terms of this License and distribute the Larger Work as a single product In each such instance You must make sure the requirements of this License are fulfilled for the Covered Code or any portion thereof...

Page 189: ...BILITY OR OTHERWISE EVEN IF APPLE OR SUCH CONTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THIS LIMITATION MAY NOT APPLY TO YOU In no event shall Apple s total liability to You for all damages other than as may be re...

Page 190: ...s develop for it market and or distribute technology or products that perform the same or similar functions as or otherwise compete with Modifications Larger Works technology or products that You may develop produce market or distribute 13 4 Waiver Construction Failure by Apple or any Contributor to enforce any provision of this License will not be deemed a waiver of future enforcement of that or ...

Page 191: ...For the purposes of this copyright and license Info ZIP is defined as the following set of individuals Mark Adler John Bush Karl Davis Harald Denker Jean Michel Dubois Jean loup Gailly Hunter Goatley Ed Gordon Ian Gorman Chris Herborth Dirk Haase Greg Hartwig Robert Heath Jonathan Hudson Paul Kienitz David Kirschbaum Johnny Lee Onno van der Linden Igor Mandrichenko Steve P Miller Sergio Monesi Kei...

Page 192: ... including but not limited to labeling of the altered versions with the names Info ZIP or any variation thereof including but not limited to different capitalizations Pocket UnZip WiZ or MacZip without the explicit permission of Info ZIP Such altered versions are further prohibited from misrepresentative use of the Zip Bugs or Info ZIP e mail addresses or the Info ZIP URL s such as to imply Info Z...

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