7
Troubleshooting
7-11
Printing or printout quality problems
The printer does not print when the computer sends data.
Cause
What to do
The printer is paused.
Press the
Pause
button.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described later in this chapter.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See “Optional interface
cards” on page A-4 and your
computer’s documentation.
Your software is not
properly set up for your
printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the
printer driver software as described in
Chapter 1.
The printer makes noise, but nothing prints or printing stops
abruptly
Cause
What to do
The paper thickness lever is
set incorrectly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Thickness Lever”
on page 2-4.
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in Chapter 1.
Summary of Contents for LQ-570e
Page 1: ...24 Pin Dot Matrix Printer User s Guide 4011804 XXX 00 ...
Page 24: ...14 Getting to Know Your Printer ...
Page 36: ...1 12 Setting Up the Printer 2 Close the paper guide cover ...
Page 44: ...1 20 Setting Up the Printer ...
Page 94: ...3 14 Printing on Single Sheets ...
Page 136: ...5 12 Changing Printer Settings From the Printer s Control Panel ...
Page 140: ...6 4 Using EPSON Status Monitor 3 ...
Page 194: ...B 4 Cleaning and Transporting the Printer ...
Page 216: ...C 22 Specifications PC 861 Icelandic BRASCII Abicomp ISO Latin 1 ...
Page 217: ...C Specifications C 23 Roman 8 PC 858 ...
Page 218: ...C 24 Specifications ISO 8859 15 PC 437 Greek PC 853 Turkish PC 855 Cyrillic ...
Page 219: ...C Specifications C 25 PC 852 Eastern Europe PC 857 Turkish PC 866 Russian PC864 Arabic ...
Page 220: ...C 26 Specifications PC 869 Greek MAZOWIA Poland Code MJK CSFR ISO 8859 7 ...
Page 222: ...C 28 Specifications PC 771 Lithuanian ISO 8859 2 PC 866 LAT Latvian PC 866 UKR Ukranian ...
Page 223: ...C Specifications C 29 PC APTEC Arabic PC 708 Arabic PC 720 Arabic PC AR 864 Arabic ...
Page 226: ...C 32 Specifications ...
Page 242: ...6 Glossary Top of form position The letters ABC above are printed at the top of form position ...
Page 246: ...IN 4 ...
Page 248: ...24 Pin Dot Matrix Printer Printed in Japan 99 XX XX User s Guide ...