Epson LabelWorks Printable Ribbon Kit, User Manual

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Notices | 35
product requires service. If service is needed, Epson will,
at its option, exchange or repair the product without
charge for parts or labor. If Epson authorizes an
exchange for the defective unit, Epson will ship a
replacement product to you, freight prepaid, so long as
you use an address in the United States, Canada, or
Puerto Rico. Shipments to other locations will be made
freight collect. You are responsible for securely
packaging the defective unit and returning it to Epson
within five (5) working days of receipt of the
replacement. Epson requires a debit or a credit card
number to secure the cost of the replacement product
in the event that you fail to return the defective one. If
Epson authorizes repair instead of exchange, Epson will
direct you to send your product to Epson or its
authorized service center, where the product will be
repaired and sent back to you. You are responsible for
packing the product and for all costs to and from the
Epson authorized service center. When warranty service
involves the exchange of the product or a part, the item
replaced becomes Epson property. The replacement
product or part may be new or refurbished to the Epson
standard of quality, and, at Epson's option, may be
another model of like kind and quality. Exchange
products and parts assume the remaining warranty
period of your original product covered by this limited
warranty. What This Warranty Does Not Cover: This warranty
covers only normal use in the United States, Canada, or
Puerto Rico. Using this product for continuous
production or similar high duty purposes is not
considered normal use; damage, maintenance or
service from such use will not be covered under this
warranty. This warranty is not transferable. This
warranty does not cover damage to the Epson product
caused by parts or supplies not manufactured,
distributed or certified by Epson. This warranty does not
cover third party parts, components, or peripheral
devices added to the Epson product after its shipment
from Epson, e.g., dealer or user-added boards or
components. Epson is not responsible for warranty
service should the Epson label or logo or the rating label
or serial number be removed or should the product fail
to be properly maintained or fail to function properly as
a result of misuse, abuse, improper installation, neglect,
improper shipping, damage caused by disasters such as
fire, flood, and lightning, improper electrical current,
software problems, interaction with non-Epson
products, or service other than by an Epson Authorized
Servicer. If a claimed defect cannot be identified or
reproduced, you will be held responsible for the costs
incurred.