
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• Connect the scanner directly to the computer. The scanner may not work properly when connected
through a USB hub.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner
or
Source
setting.
• Make sure the
power light stops flashing, indicating that the scanner is ready to scan.
Parent topic:
Original Feeds Incorrectly in Scanner
If you have problems feeding originals in your scanner, try these solutions:
• Load only an original that meets the specifications for your scanner.
• Clean inside the scanner using a cleaning sheet.
• If multiple pages feed at once, try the following:
• Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
• Load fewer originals at a time.
• Load only originals that meet the specifications for your scanner.
• Clean inside the scanner and replace the roller assembly kit, if necessary.
• Select
Slow
on the scanner control panel to slow down the scanning speed.
• Use the optional carrier sheet for thin, folded, or irregularly shaped originals.
Parent topic:
Original Jams in Scanner
If an original has jammed inside the scanner, follow these steps:
1. Turn off your scanner.
2. Remove all originals from the input tray.
Summary of Contents for ES-865
Page 1: ...ES 865 User s Guide ...
Page 2: ......
Page 27: ...27 ...
Page 41: ...41 3 Slide the input tray edge guides all the way out ...
Page 58: ...58 1 On the main Epson ScanSmart screen click Change You see a screen like this ...
Page 63: ...63 You see a screen like this 2 Click the Save Settings tab ...
Page 67: ...67 You see a screen like this 2 Click the Customize Actions tab ...
Page 70: ...70 Click the Manage Invoices Receipts trial icon on the Select Action screen ...
Page 75: ...75 You see a screen like this 2 Click the License Management tab ...
Page 79: ...79 You see a screen like this 5 Click Manage Invoices Receipts You see a screen like this ...
Page 89: ...89 You see a screen like this 2 Click the Currency and Language tab ...
Page 91: ...91 You see a screen like this 2 Click the Manage Item List tab ...
Page 97: ...97 2 Open the flatbed scanner cover ...
Page 113: ...113 13 Press down on the pickup roller cover latch and pull up the cover to remove it ...
Page 121: ...121 5 Press down on the pickup roller cover latch and pull up the cover to remove it ...