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Troubleshooting
Unable to set the IP address using the arp/ping commands.
Cause
What to do
The print server is not
connected to the network.
Connect the print server to the network,
and check the network environment.
The printer is located beyond
the router.
The printer and the computer must be in
the same segment.
The Model Name and IP Address do not appear in the EpsonNet
WinAssist dialog box.
Cause
What to do
If a valid IP address is not set,
the items indicated in the
dialog box mentioned above
may not appear.
Set a valid IP address.
Refresh the status by selecting
Refresh
from the View menu.
Increase the length of time before a
timeout. To do this, select
Timeout
from
the Tool menu. Note that doing so can
cause EpsonNet WinAssist to run more
slowly.
An extra account is generated when using the dial-up network.
Cause
What to do
NetWare is set to
Enable
even though you are not
using NetWare.
Set NetWare to
Disable
on the NetWare
screen of EpsonNet WebAssist.
How to acquire an IP address.
To acquire your IP address, you need to apply to the NIC (Network
Information Center) in your country.
Summary of Contents for C823781
Page 4: ...iv ...
Page 60: ...48 How to Set Up the Print Server ...
Page 88: ...76 EpsonNet WinAssist Configuration Utility ...
Page 106: ...94 EpsonNet MacAssist Configuration Utility ...
Page 142: ...130 Installing the Printer Driver ...
Page 182: ...170 Settings for UNIX ...
Page 194: ...182 EpsonNet Direct Print ...
Page 206: ...194 EpsonNet Internet Print ...
Page 242: ...230 Troubleshooting ...