Epson C11CH71202 User Manual Download Page 279

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279

Solving Problems

Check these sections for solutions to problems you may have using your product.

Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
Solving USB Device Problems
Uninstall Your Product Software
Where to Get Help

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software.
Visit

epson.com/support

(U.S.),

epson.ca/support

(Canada), or

epson.com.jm/support

(Caribbean) and

select your product.

•

Windows

: Your printer software automatically checks for updates. You can also manually update the

software by selecting

Software Update

here:

• Accessing the Windows Desktop and right-clicking the

icon for your product in the right side of

the Windows taskbar, or clicking the up arrow and right-clicking

• On the

Maintenance

tab in the printer settings window

Summary of Contents for C11CH71202

Page 1: ...ST C8000 User s Guide ...

Page 2: ......

Page 3: ...User Feature Restrictions Access Control 26 Changing LCD Screen Language 27 Adjusting Control Panel Sounds 28 Adjusting the Screen Brightness 29 Turning Off the Operation Time Out Setting 30 Preventing PC Connection via USB 31 Product Parts Locations 31 Product Parts Front 32 Product Parts Inside 34 Product Parts Back 36 Using Power Saving Settings 36 Changing the Sleep Timer Settings 37 Changing ...

Page 4: ...g the Wi Fi Direct Network Name or Password 53 Wi Fi Protected Setup WPS 56 Using WPS to Connect to a Network 56 Printing a Network Status Sheet 57 Printing a Network Connection Report 58 Network Connection Report Codes and Messages 60 Configuring Email Server Settings 65 Changing or Updating Network Connections 67 Accessing the Web Config Utility 67 Changing a USB Connection to a Wi Fi Connection...

Page 5: ...dows 98 Selecting Basic Print Settings Windows 99 Paper Source Options Windows 101 Print Quality Options Windows 101 Multi Page Printing Options Windows 102 Selecting Double sided Printing Settings Windows 102 Double sided Printing Options Windows 105 Print Density Adjustments Windows 105 Selecting Additional Layout and Print Options Windows 106 Custom Color Correction Options Windows 108 Image Op...

Page 6: ... Mac 136 Printing Preferences Mac 137 Printing Your Document or Photo Mac 138 Checking Print Status Mac 139 Cancelling Printing Using a Product Button 140 Scanning 141 Starting a Scan 141 Starting a Scan Using the Product Control Panel 141 Scanning to Email 143 Scanning to a Connected Computer 145 Scanning to a Memory Device 146 Scanning to the Cloud 148 Control Panel Scanning Options 150 Setting ...

Page 7: ...181 Scanning in Epson Scan 2 182 Available Document Source Settings 185 Additional Scanning Settings Main Settings Tab 185 Additional Scanning Settings Advanced Settings Tab 186 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 187 Image Format Options 189 Scan Resolution Guidelines 189 Faxing 191 Connecting a Telephone or Answering Machine 191 Setting Up Fax Features 194 Setting Up ...

Page 8: ...at a Specified Time 221 Sending a Fax on Demand 222 Sending a Stored Fax 224 Dialing Fax Numbers from a Connected Telephone 225 Sending Faxes Using the Fax Utility Windows 226 Sending Faxes Using the Fax Utility Mac 228 Receiving Faxes 231 Fax Reception 231 Receiving Faxes Automatically 232 Receiving Faxes Manually 232 Forwarding Received Faxes 233 Receiving a Fax by Polling 234 Viewing a Fax on t...

Page 9: ...55 Print Head Maintenance 255 Print Head Nozzle Check 255 Checking the Nozzles Using the Product Control Panel 255 Checking the Nozzles Using a Computer Utility 257 Print Head Cleaning 259 Cleaning the Print Head Using the Product Control Panel 260 Cleaning the Print Head Using a Computer Utility 261 Print Quality Adjustment 263 Adjusting the Print Quality Using the Product Control Panel 264 Power...

Page 10: ...pying Problems 291 Product Makes Noise But Nothing Copies 292 Product Makes Noise When It Sits for a While 292 Originals Do Not Feed From the Automatic Document Feeder 292 Solving Paper Problems 293 Paper Feeding Problems 294 Paper Jams Inside the Product 295 Paper Ejection Problems 295 Solving Problems Printing from a Computer 295 Nothing Prints 296 Product Icon Does Not Appear in Windows Taskbar...

Page 11: ...rooked 314 Scanned Image Quality Problems 314 Image Colors are Patchy at the Edges 316 Ripple Patterns Appear in an Image 316 Scanned Image Edges are Cropped 316 Solving Faxing Problems 316 Cannot Send or Receive Faxes 317 Cannot Receive Faxes with a Telephone Connected to Your Product 319 Fax Memory Full Error Appears 319 Sent Fax is Received in an Incorrect Size 320 Received Fax is Not Printed 3...

Page 12: ...B Device Specifications 334 Network Interface Specifications 335 Safety and Approvals Specifications 338 Notices 339 Important Safety Instructions 339 General Product Safety Instructions 339 Wireless Connection Safety Instructions 341 LCD Screen Safety Instructions 341 Telephone Equipment Safety Instructions 342 FCC Compliance Statement 342 Binding Arbitration and Class Waiver 345 Trademarks 348 C...

Page 13: ...13 ST C8000 User s Guide Welcome to the ST C8000 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...d Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions Access Control Changing LCD Screen Language Adjust...

Page 15: ...Interrupt button 5 The Reset button 6 The Contacts button 7 The C clear button 8 The numeric keypad 9 The Job Status button the Error light and the Data light 10 The Paper Setting button 11 The stop button 12 The LCD screen 13 The output tray button 14 The Received Fax light The LCD Screen Status Icon Information ...

Page 16: ...lect an icon to check its status or adjust its settings 2 Menu options 3 Select to display the Job Status menu 4 Select a tab to view different options and settings 5 Setting options 6 Displays available buttons Parent topic Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions ...

Page 17: ...ct is not enabled Wi Fi Direct is enabled The Quiet Mode setting is enabled or disabled Select the icon to change the setting Depending on the selected paper type and print quality when this feature is enabled noise is reduced during printing but print speed may also be reduced Displays the Fax Data Information screen Displays additional information or instructions such as loading paper or placing...

Page 18: ...ppercase and lowercase characters numbers and symbols 4 Switches between characters and numbers or symbols 5 Displays a list of common domain names to choose from 6 Enters a space 7 Select when you are finished 8 Deletes the previous character Parent topic Control Panel Buttons and Lights ...

Page 19: ...any errors select the error for details Parent topic Control Panel Buttons and Lights Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem 1 Select the help icon 2 Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures 3 Select a topic from the list of available topics and ...

Page 20: ...ttings Basic Settings Date Time Settings You see a screen like this 3 Select Daylight Saving Time 4 Select the setting that applies to your area Winter it is winter or your region does not use Daylight Saving Time DST Summer it is spring or summer and your region uses Daylight Saving Time DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When yo...

Page 21: ...duct Note If you change the country or region your fax settings return to their defaults and you must select them again This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Country Region You see a screen like this 3 Scroll up or dow...

Page 22: ...work settings Web Service settings Scan settings System Administration settings Fax settings Web Config settings EpsonNet Config settings Note For more information on administration settings see the Administrator s Guide 1 Press the home button if necessary 2 Select Settings General Settings System Administration Security Settings Admin Settings Admin Password Register You see a screen like this ...

Page 23: ...Note If you forget your password contact Epson for assistance Using Presets Parent topic Using the Control Panel Related tasks Setting User Feature Restrictions Access Control Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily reuse them whenever necessary Note Presets can be locked by an administrator If you cannot access or change presets contac...

Page 24: ...his 3 Select Add New Enter the Administrator password if necessary Note You can save up to 50 presets 4 Select the function for which you want to set up a preset You see the main screen for that function such as the Copy screen ...

Page 25: ...5 5 Select the settings you want to save and select Register You see a screen like this 6 Select Name You see a screen like this 7 Use the displayed keyboard to enter a name for the preset and select OK ...

Page 26: ... you can restrict product features for individual users to prevent misuse of the product Restricted features require the user to enter an ID and password on the product control panel After you setup feature restrictions you must enable them using the product control panel Note For more information on administration settings see the Administrator s Guide 1 Press the home button if necessary 2 Selec...

Page 27: ...ntering a User ID and Password for Scanning Entering a User ID and Password for Printing Changing LCD Screen Language You can change the language used on the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings You see a screen like...

Page 28: ...ess buttons on the control panel Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sound You see a screen like this 3 Do one of the following To mute all control panel sounds turn the Mute setting on ...

Page 29: ...volume level 5 Press to decrease or to increase the sound 6 Select OK to exit Note You can also adjust the Sound Type and the sound level for various product functions Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Settings General Settings You see a screen like this 3 Select Basic S...

Page 30: ...een after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings You see a screen like this 3 Select Basic Settings 4 Scroll down and set Operation Time Out t...

Page 31: ...l scanned documents 1 Press the home button if necessary 2 Select Settings General Settings Printer Settings PC Connection via USB You see a screen like this 3 Select Disable Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 32: ... a letter and number code If you encounter any paper jams or errors you can use these codes to locate and correct the problem 1 Automatic Document Feeder ADF cover 2 ADF edge guides 3 ADF input tray 4 ADF input support 5 ADF output tray 6 Paper cassette 1 ...

Page 33: ...cassette 2 1 Paper support and extension 2 Rear paper feed edge guides 3 Rear paper feed slot 4 Output tray 5 Paper cassette edge guides 6 Paper cassette 7 Paper cassette cover Parent topic Product Parts Locations ...

Page 34: ...ith a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem 1 Document cover 2 Document mat 3 Scanner glass 4 Control panel 5 USB Type A port for external devices 6 Ink tank cover 7 Ink tanks ...

Page 35: ...35 8 Ink tank cap 1 Maintenance box cover 2 Scanner unit 3 Print head 4 Transportation lock 5 Inner cover Parent topic Product Parts Locations ...

Page 36: ...nlet 3 Line port 4 USB port 5 LAN port 6 EXT port Parent topic Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Sleep Timer Settings Changing the Power Off Timer Settings ...

Page 37: ...his setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sleep Timer You see a screen like this 3 Do one of the following Select the or icon to decrease or increase the number of minutes Select the number of minutes on the LCD screen select the number of minutes from the on screen keypad and select OK 4 Select OK P...

Page 38: ...3 Select a time period between 30minutes and 12h 12 hours Parent topic Using Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print and scan documents photos emails and web pages from your home office or even across the globe Note If you are using your Epson product with the Windows 10 S operating system you cannot use the sof...

Page 39: ...e App Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Setting Up Epson Connect Services If you did not activate your product s email address for use with Epson Connect when you set up your product you can activate it using the product control panel 1 Press the home button if n...

Page 40: ...t Both the email and the attachments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print when you installed your product software see the link below to use your product control panel to activate your unique email address Or visit epson com connect U S epson ca connect Canada or epsonconnect com Caribbean to learn more about...

Page 41: ... and check the compatibility of your mobile device 3 Download Epson iPrint from the Apple App Store or Google Play 4 Connect your mobile device to the same wireless network as your product 5 Open Epson iPrint and select your Epson product Now you are ready to print or scan with your mobile device and your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related t...

Page 42: ...ail address or online services such as Box DropBox Evernote or Google Drive with your Epson Connect account 1 Connect your Epson product to your network See the link below 2 If you did not already set up an Epson Connect account when you installed your product software visit epsonconnect com to create your account and register your product to the Epson Connect service Note Make a note of your prod...

Page 43: ...Epson Print Enabler You can wirelessly print your documents emails photos and web pages right from your Android phone or tablet Android v4 4 or later With a few taps your Android device will discover your nearby Epson product and print 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Epson Print Enabler plug in from Google Play 3 Go to ...

Page 44: ... is required tap OK and tap Download If your Amazon Fire product uses Fire OS 5 and above your device automatically uses the built in Mopria Print Service app to print Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product There is no software to ...

Page 45: ... and Scan app and select your Epson product Now you are ready to print photos or scan Parent topic Product Basics Related topics Wi Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later to your Epson product or any Mopria certified product from other manufacturers You can download the Mopria Print...

Page 46: ...an Android application such as Chrome or Gmail tap the menu icon and select Print Then select All printers select your Epson product adjust your print settings and print Parent topic Product Basics Related topics Wi Fi or Wired Networking ...

Page 47: ...d can deter interception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it...

Page 48: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 49: ...ause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home icon if necessary 2 Select the icon You see a screen like this 3 Select Router 4 Select Start Setup Change Settings or Change to Wi Fi connection dep...

Page 50: ... letters select To delete the previous character select To enter numbers and symbols select To enter a space select Space 8 Select OK when you finish entering your password 9 Confirm the displayed network settings and select Start Setup to save them 10 Do one of the following If setup was successful select Close to exit If setup was unsuccessful select Print Check Report to print a network setup r...

Page 51: ...et Parent topic Wi Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 8 devices 1...

Page 52: ... and computer mobile devices or other devices up to 8 without a wireless router or access point Note Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product 1 Press the home icon if necessary 2 Select the icon You see a screen like this 3 Select Wi Fi Direct 4 Select Start Setup ...

Page 53: ...p on your device and select your product Select Complete on the LCD screen For other types of devices select Other OS Devices Use your device to select the Wi Fi network name SSID displayed on the LCD screen and enter the password shown Select Next on the LCD screen to display your product information then follow the instructions on the LCD screen The Wi Fi Direct icon is displayed on the LCD scre...

Page 54: ... a computer make sure you installed the network software as described on the Start Here sheet 1 Press the home button if necessary 2 Select the icon You see a screen like this 3 Select Wi Fi Direct 4 Select Start Setup 5 Select Change ...

Page 55: ...o enter your new Wi Fi Direct password Note Your password must be at least 8 and no more than 22 characters long Note If you have already connected devices or computers to your product via Wi Fi Direct they will be disconnected when you change the network name or password 7 When entering your Wi Fi Direct network name or password do the following To move the cursor press the left or right arrow To...

Page 56: ...our network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details...

Page 57: ...n to the Home screen The Wi Fi icon displayed on the LCD screen indicates your wireless connection status If the product is not connected to the network repeat these steps to try again If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network st...

Page 58: ...t Print Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Make sure a few sheets of plain paper are loaded in the lower cassette 2 Press the home icon if necessar...

Page 59: ...ttings Connection Check 5 Select Print Check Report to print the network connection report Examine any error codes and solutions shown on the network connection report Network Connection Report Codes and Messages Parent topic Wi Fi or Wired Networking ...

Page 60: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 61: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 62: ...ister your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access point limits the number of connected devices ra...

Page 63: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 64: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 65: ...an connect up to 8 computers or other devices to your product using a Wi Fi Direct Simple AP connection If you want to add another device disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID Parent topic Printing a Network Connection Report ...

Page 66: ...d Email Server Server Settings You see a screen like this 4 Select one of the options shown above then select the settings you want to use Contact your internet service provider if necessary to confirm the authentication method for the email server ...

Page 67: ...Wi Fi or Wired Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product Note For more information on the Web Config utility see the Administrator s Guide 1 Pri...

Page 68: ...ne end of an Ethernet network cable to the product s LAN port 3 Connect the other end to any available LAN port on your router or access point 4 Uninstall your product software 5 Download and install your product software from the Epson website 6 Follow the on screen instructions to install the software 7 When you see the Select Your Connection screen select Wired network connection 8 If you see a...

Page 69: ...Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home icon if necessary 2 Select the icon You see...

Page 70: ...70 5 Select Others 6 Select Disable Wi Fi 7 Select Start Setup to disable Wi Fi 8 Select Close Parent topic Changing or Updating Network Connections ...

Page 71: ...Compatible Epson Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Loading Paper in the Cassettes You can load paper up to this size in the paper cassettes A3 11 7 16 5 inches 297 420 mm 1 Make sure the product is not operating and pull out the paper cassette ...

Page 72: ...lide the side edge guides outward all the way then slide the side front edge guide to the paper size you are using 3 Load paper with the printable side facedown 4 Slide the side edge guides against the paper ...

Page 73: ...per you loaded on the LCD screen Press the Paper Setting button select the paper source and select the size and type of paper you loaded Select Settings General Settings Printer Settings Paper Source Settings Paper Setting to select the size and type of paper you loaded Always follow these paper loading guidelines Load only the recommended number of sheets Load only plain paper in cassette 2 ...

Page 74: ...aper cassettes above the arrow marks on these stickers inside the cassette Use this guide for standard paper Use this guide for thick paper and envelopes Standard and Thick Paper Capacity You can load up to the following number of sheets in the rear paper feed slot paper tray 50 sheets of standard paper load only 1 sheet of paper in a user defined size between 19 inches 483 1 mm and 236 inches 600...

Page 75: ...483 mm 50 A3 11 7 16 5 inches 297 420 mm A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 11 17 inches 279 432 mm Executive 7 25 10 5 inches 184 267 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm 250 50 A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm B6 5 7 2 inches 128 182 mm Half Letter 5 5 8 5 inches 140 216...

Page 76: ...es 89 127 mm to 11 7 17 inches 297 431 8 mm 250 User defined 3 5 17 inches 89 431 9 mm to 11 7 47 2 inches 297 1200 mm 1 User defined 7 5 10 1 inches 182 257 mm to 11 7 17 inches 297 431 8 mm 250 User defined 7 5 17 inches 182 431 9 mm to 11 7 47 2 inches 297 1200 mm 1 User defined 2 5 5 inches 64 127 to 13 19 inches 329 483 50 User defined 2 5 19 inches 64 483 1 to 13 236 2 inches 329 6000 mm 1 E...

Page 77: ... 9 mm to 11 7 47 2 inches 297 1200 mm 1 User defined 2 5 5 inches 64 127 mm to 13 19 inches 329 483 mm 20 User defined 2 5 13 inches 64 329 mm to 19 236 2 inches 483 1 6000 mm 1 Select the paper specification link below to view the list of supported paper sizes Epson Paper Capacity Paper type Loading capacity Cassette 1 Cassette 2 Rear paper feed slot Epson Bright White Paper Epson Bright White Pr...

Page 78: ...size on genuine Epson paper you can print using Standard or Normal print quality Even if the printer driver allows you to choose a higher print quality your product uses Standard or Normal print quality Parent topic Loading Paper Related references Paper Specifications Double sided Printing Capacity Automatic Double sided Printing You can automatically print double sided from any paper source on t...

Page 79: ...le sided printing capacity Plain paper Copier paper Letterhead paper Recycled paper Colored paper Pre printed paper High quality plain paper Supported paper sizes1 30 sheets Epson Bright White Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letter 8 5 11 inches 216 279 mm 30 sheets Thick paper 1 25 to 43 lb 91 to 160 g m2 Thick paper 2 43 to 68 lb 161 to 256 g m2 Supported pap...

Page 80: ...White Pro Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Bright White Premium Paper Letter 8 5 11 inches 216 279 mm S450218 500 Epson Multipurpose Plus Paper Letter 8 5 11 inches 216 279 mm S450217 500 Epson Presentation Paper Matte Legal 8 5 14 inches 216 356 mm S041067 100 Letter 8 5 11 inches 216 279 mm S041062 100 Epson Premium Presentation Paper Matte 8 10 inches 203 254 mm S041467 5...

Page 81: ...remium Paper Epson Multipurpose Plus Paper Plain Paper Bright White Paper High quality plain paper High Quality Plain Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color Pre printed paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy...

Page 82: ... your product s control panel settings Parent topic Loading Paper Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the Paper Setting button You see a screen like this 2 Select a paper source 3 Select the size and type of paper you loaded 4 Select the back arrow to select an...

Page 83: ...printed paper Preprinted High quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Prem Matte Thick paper 25 to 40 lb 91 to 150 g m2 Card...

Page 84: ...t your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Printer Settings 3 Select one of these options for the Auto Error Solver setting Turn on this setting to display a warning and print single sided when a 2 sided printing error occurs or to print only what the printer could process when a full memory error occurs Turn off this setting to disp...

Page 85: ...n for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note If you disable this setting you will not be able to print using AirPrint Off Parent topic Selecting...

Page 86: ...int setting options you want to use for your print jobs Universal Print Settings option Available settings Description Top Offset Adjust the top or left margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of ...

Page 87: ...87 Universal Print Settings option Available settings Description Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic Selecting the Universal Print Settings ...

Page 88: ...s Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass A3 11 7 16 5 inches 297 420 mm Note To view animated instructions on how to place originals on the scanner glass press the help button and select How To Place Originals Scanner Glass Note When originals are placed in the ADF and on the scanner gla...

Page 89: ...push down on the document cover or scanner glass or you may damage the product Remove your originals after scanning If you leave the originals on the scanner glass for a long time they may stick to the glass surface Parent topic Placing Originals on the Product Related topics Scanning Copying Faxing Placing Originals in the Automatic Document Feeder You can place single or multi page original docu...

Page 90: ...riginals on the scanner glass to avoid wrinkling or damaging them Note To view animated instructions on how to place originals on the scanner glass press the help button and select How To Place Originals ADF Note When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 1 Slide the ADF edge guides outward 2 Fan your stack of originals and tap them ...

Page 91: ...91 3 Insert the originals into the ADF faceup and short edge first Note Do not load originals above the arrow mark on the ADF edge guide The ADF icon on the Copy Scan and Fax screens lights up ...

Page 92: ...92 4 Slide the ADF edge guides against the originals but not too tightly Parent topic Placing Originals on the Product Related topics Scanning Copying Faxing ...

Page 93: ...ocuments or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy press a number key on the product s control panel or select Copies and use the displayed ke...

Page 94: ...ce 10 When you are ready to copy press the Copy icon Note To cancel printing press the stop button or select Cancel Parent topic Copying Related references Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on ...

Page 95: ...original at its full size 195 45 and other conversions Automatically converts from one size to another Automatically increases or decreases the size of the image by the percentage you enter range is 25 to 400 2 Sided 1 1 Sided Select to make 2 sided copies When you select 1 2 Sided or 2 1 Sided also select the orientation and binding edge for your originals or copies 2 2 Sided 1 2 Sided 2 1 Sided ...

Page 96: ...red sets Mixed Size Originals Off Select On to copy originals of varying sizes in their original sizes On Orientation Original Readable Direction Specifies the orientation of your originals Readable Direction Left Direction Left Direction Image Quality Various settings Select advanced quality settings such as Saturation and Sharpness Binding Margin Off Select On to adjust the margin and orientatio...

Page 97: ... Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper On Remove Punch Holes Off Select On to erase the binding holes on a document On ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Parent topic Copying ...

Page 98: ...ndows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store S...

Page 99: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 100: ...k the paper type settings list for details 9 Select the Quality setting that matches the print quality you want to use 10 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 11 To print on both sides of the paper select a 2 Sided Printing option 12 To print multiple pages on one s...

Page 101: ...er size Paper Cassette 1 Selects the paper in cassette 1 as the paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Paper Tray Selects the paper in the rear feed as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings m...

Page 102: ... Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to pri...

Page 103: ...103 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 104: ... the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related references Double sided Printing Capacity Related tasks Sele...

Page 105: ...Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing I...

Page 106: ...ion to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the fol...

Page 107: ... customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control panel Note Confidential print jobs are cleared from the product s memory after printi...

Page 108: ...or tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an int...

Page 109: ...djusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation Bidirectional Printing Prints in both directions right to left and left to right spee...

Page 110: ...110 Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number Page Number ...

Page 111: ...nel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 112: ...over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows ...

Page 113: ...send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button You see this window ...

Page 114: ...les product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick...

Page 115: ...form ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape p...

Page 116: ...ndows administrators can lock access to some printer settings to prevent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer proper...

Page 117: ...elect Properties 2 Click the Optional Settings tab Note You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for ea...

Page 118: ...ustom anti copy pattern Watermark Various text watermarks Lets you select the text for the watermark or prohibit watermarks Add Delete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for...

Page 119: ...et of paper 9 Up Allows printing of 9 pages on one sheet of paper 16 Up Allows printing of 16 pages on one sheet of paper All Document Settings Lets you lock all print settings Parent topic Locking Printer Settings Windows Entering a User ID and Password for Printing If you enabled Access Control on the product you must enter a user ID and password in the printer driver to be able to print Note If...

Page 120: ...taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab 2 Click the Printer and Option Information button 3 Select the Save Access Control settings checkbox 4 Click the Settings button 5 Enter your user name and password 6 Click OK Parent topic Printing with Windows ...

Page 121: ... default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can st...

Page 122: ...sed on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintenance options 4 Select the language you want to use as the Language setting ...

Page 123: ... for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature ...

Page 124: ...ct software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may ...

Page 125: ...a window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 126: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 127: ...127 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 128: ... s Print window 14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac S...

Page 129: ...ings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or ...

Page 130: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 131: ... them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu You see these settings ...

Page 132: ...ing on a Mac Related tasks Selecting Page Setup Settings Mac Paper Source Options Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source Auto Select Automatically selects the paper source based on the selected paper size Paper Tray Selects the paper in the rear feed as the paper source Cassette 1 Selects the paper in cassette 1 as the p...

Page 133: ...ze and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an...

Page 134: ...s select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of each page select a setting from the Two Sided pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Selecting Double sided Printing Settings Mac You c...

Page 135: ...This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen ...

Page 136: ... long edge of the paper Short Edge binding Orients double sided printed pages to be bound on the short edge of the paper Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Pr...

Page 137: ...ettings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended ...

Page 138: ...nditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Reduce Print Data Size Increases print data compression to improve print speed Not recommended when printing fine patterns Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo M...

Page 139: ...2 Select the following options as necessary for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Par...

Page 140: ...140 Cancelling Printing Using a Product Button If you need to cancel printing select Cancel on the LCD screen Parent topic Printing from a Computer ...

Page 141: ...Program Starting a Scan from a Smart Device Entering a User ID and Password for Scanning Parent topic Scanning Related tasks Scanning a Document in Epson ScanSmart Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and con...

Page 142: ...B device and lets you select the file format quality and other settings Cloud sends your scanned files to a destination that you have registered with Epson Connect WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only To use this feature you must first set up a WSD Web Services for Devices port on your Windows 7 or Windows Vista computer the port is...

Page 143: ...ol panel You need to have a preconfigured email server before you can scan to email You can enter email addresses directly on the product s control panel or select them from the Recipient tab Make sure the date and time are set correctly so the time stamps on your emails are accurate 1 Place your original on the product for scanning Note To scan a double sided or multi page document place all of t...

Page 144: ...address from the list Select History to choose an email address from your recent scan history 6 Select Scan Settings 7 Select File Format to choose the file format for your scan 8 Scroll down to change the Subject and File Name if necessary 9 Select any additional scan settings as necessary 10 Select Presets to save your scan settings Note Presets can be locked by an administrator If you cannot ac...

Page 145: ...ct You can save the scanned file as a JPEG or PDF file or attach it to an email You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel Note Be sure you have installed Epson Scan 2 ScanSmart and Event Manager on your computer before scanning to your computer 1 Place your original on the product for scanning Note To scan...

Page 146: ...the displayed settings as necessary 7 Select Send Your product scans the original and sends the file to the connected computer Parent topic Starting a Scan Using the Product Control Panel Scanning to a Memory Device You can scan an original and save the scanned image to a external USB device connected to your product 1 Insert an external USB device into the product s USB port 2 Place your original...

Page 147: ...147 3 Press the home button if necessary 4 Select Scan You see a screen like this 5 Select Memory Device You see a screen like this ...

Page 148: ...e connected memory device Parent topic Starting a Scan Using the Product Control Panel Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect Note Make sure to set up your product using Epson Connect before using this feature 1 Place your original on the product for scanning Note To scan a double sided or multi pa...

Page 149: ...149 You see a screen like this 4 Select Cloud You see a screen like this 5 Select the icon and select a cloud destination 6 Select the settings as necessary ...

Page 150: ... available depending on the Scan to option selected Scan Settings Available options Description Color Mode B W Select to scan images in black and white Color Select to scan images in color File Format JPEG Select for photos You can also select the Compression Ratio PDF Single Page Select for documents You can also select the Compression Ratio and PDF Settings PDF Multi Page PDF A Single Page PDF A...

Page 151: ...ou placed the originals Left Direction Mixed Size Originals Off Select On to scan originals of varying sizes in their original sizes On Density Varying levels Adjust the lightness or darkness of scanned images Remove Shadow Off Erase the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper On Remove Punch Holes Of...

Page 152: ...onnected your product and computer to the same network Note If you are running a Home version of the Windows operating system you cannot create a shared folder on your Windows desktop or in the Documents or Pictures folder unless you have created a Home Group Configuration for sharing You can however create a shared folder in the root of the C drive on your system If you want to scan to a folder o...

Page 153: ... and select Properties 6 On the General tab deselect the Read only checkbox to allow users to access the folder over the network 7 Select the Sharing tab and click the Advanced Sharing button Note You need to be logged into Windows as an administrator to select the Advanced Sharing button 8 On the Advanced Sharing screen select the Share this folder checkbox 9 Click the Permissions button and sele...

Page 154: ...this website not recommended 4 Click the Scan Copy tab 5 Click Contacts 6 Select an empty number you want to use for the contact you are adding and click Edit 7 Enter the following information for the contact Name The name to display in your product s contact list Index Word Enter a word to identify this entry when searching for it up to 30 characters This field is optional Type Select Network Fol...

Page 155: ...ur web browser Parent topic Setting Up and Scanning to a Network Folder or FTP Server Registering Contacts for Email Network or FTP Scanning Control Panel You can create a list of contacts for scanning to email or to a network folder or FTP Note Contacts can be locked by an administrator If you cannot access or change contacts contact your administrator for assistance You can create up to 200 cont...

Page 156: ...essary For an email contact select the Enter Email Address field Use the on screen keyboard to enter the address and select OK For a network folder or FTP location select the Communication Mode field and select an option Then select the Enter Location field use the on screen keyboard to enter the location and select OK Enter other information if necessary Enter the folder path name for the locatio...

Page 157: ...re using this feature 1 Place your original on the product for scanning Note To scan a double sided or multi page document place your originals in the ADF 2 Press the home button if necessary 3 Select Scan You see a screen like this 4 Select Network Folder FTP ...

Page 158: ...ther information as necessary Enter the folder path name for the location setting in one of the following formats depending on the Communication Mode setting you selected SMB host name folder FTP ftp host name folder name Select an email address from any displayed frequent contacts 6 Select Scan Settings 7 Select File Format to choose the file format for your scan 8 Scroll down to select File Name...

Page 159: ...u can start the Epson Scan 2 program to select scan settings scan and save the scanned image to a file Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Sto...

Page 160: ...160 You see an Epson Scan 2 window like this ...

Page 161: ...10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you...

Page 162: ...162 You see an Epson Scan 2 window like this ...

Page 163: ... software only from the Windows Store Note Your device must be connected to the same wireless network as your Epson product 1 Download the Epson iPrint app from your device s app store or from Epson s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or ...

Page 164: ...ndows screens Mac screens may be slightly different Depending on your product model and software version not all options may be available 1 Load your original into the product 2 Open Epson ScanSmart on your computer Do one of the following Windows 10 Click Epson Software Epson ScanSmart Windows 8 x Navigate to the Apps screen and select Epson ScanSmart Windows other versions Click or Start and sel...

Page 165: ...Epson ScanSmart You see a screen like this 3 Select an option for the Scan area setting if necessary Note The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed It does not scale the image to the selected size 4 Select SCAN ...

Page 166: ...Stitch Images and follow the on screen instructions to combine them into a single image 6 If Photo Mode is automatically detected the following enhancement options are available Auto Color Enhancement automatically adjusts the brightness contrast and saturation of your photos Restore Faded Colors restores the colors in faded photos automatically Remove Red Eye automatically removes the red eye eff...

Page 167: ...ow Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats 1 Make sure your originals are scanned and reviewed See the link below 2 In the Select Action window click Save ...

Page 168: ...language Select the folder on your computer where the document is saved 4 Click Save Parent topic Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email app and account settings should be configured before scanning You must install a MAPI type email program such as Outlook Express Windows Live Mail Entourage ...

Page 169: ... Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox is selected and select the folder on your computer in which to save the file 4 Click Attach to E mail Your email program opens with the file attached to a new email Parent topic Scanning a Document in Eps...

Page 170: ...s Select the folder in your account where you want to send the document The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned ...

Page 171: ...ect the Epson printer and change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the...

Page 172: ...e Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart you can change the product that you are using with your computer Note A product connected to your computer via USB takes priority over a product with a Wi Fi connection 1 On the main sc...

Page 173: ... your computer and click OK Parent topic Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution document size and more Note If you select Auto Mode you cannot change the scan settings 1 Click the Settings button ...

Page 174: ...is 2 Do one of the following To change Document Mode settings select Document Mode Custom Settings To change Photo Mode settings select Photo Mode and click Close When you start a scan you will be prompted to select scan settings ...

Page 175: ...175 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings ...

Page 176: ...176 Changing the File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...

Page 177: ...a prefix for the file name Select the date format Select a numbering format as the counter format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button ...

Page 178: ...178 You see a screen like this 2 Click the Save Settings tab ...

Page 179: ...ange the settings as necessary 4 Click Open folder after saving to open the file folder after a file is saved 5 Click Close Save Settings Parent topic Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved PDF Options ...

Page 180: ...ly Standard Images load from top to bottom in a web browser It takes longer to load the entire image Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile Windows only Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the sc...

Page 181: ... Icons You can customize which scan action icons appear on the Select Action screen Note You can also customize them by clicking the Customize icon on the Select Action screen 1 Click the Settings button You see a screen like this 2 Click the Customize Actions tab ...

Page 182: ...an your document and save the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can preview the scanned image and select or change settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download ...

Page 183: ...183 You see this window ...

Page 184: ... Select the image type of your original and how you want it scanned as the Image Type setting 6 Select the Resolution setting you want to use for your scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the...

Page 185: ... Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 Image Format Options Scan Resolution Guidelines Parent topic Scanning Related topics Placing Originals on the Product Available Document Source Settings You can select these Document Source options in Epson Scan 2 Auto Detect Automatically detects where the originals are placed on your product for scanning ADF Selects the Automatic D...

Page 186: ...ormat each scanned image or page is saved as a separate file Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image adjust this setting to prevent this Parent topic Scanning in Epson Scan 2 Additional Scanning Settings Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab ...

Page 187: ...ge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white Dual Image Output Scans the original image twice using different output settings Windows only Parent topic Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF In a searchable PDF text is recognized usi...

Page 188: ...0 Make sure the language used in the document text is selected as the Text Language setting 11 Select the Security tab if you want to add a password to the PDF or protect printing or editing properties 12 Click OK 13 Confirm the File Name setting and select a Folder setting for your document 14 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 ...

Page 189: ...F tif A TIFF file format when multiple pages are saved to the same file allowing you to edit the images using a compatible program PDF pdf A document format that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Searchable PDF pdf A document format that is readable by Windows and Mac systems using Adobe Reader Acro...

Page 190: ...ease the Epson Scan 2 Resolution setting in your scan Increase the resolution by the same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on h...

Page 191: ...nswering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product ...

Page 192: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 193: ...r telephone or answering machine and to the EXT port on your product Note If you connect an answering machine and Receive Mode is set to Auto set the number of rings before your product answers a call to a number that is higher than your answering machine s setting for the number of rings Parent topic Faxing Related references Cannot Receive Faxes with a Telephone Connected to Your Product ...

Page 194: ...e these sections to select the basic settings you need to use the product s fax features Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Using the Fax Setup Wizard You can setup the product s basic fax settings using the Fax Setting Wizard This wizard is automatically displayed when the product is turned on for the first...

Page 195: ...On the Distinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to be used for incoming faxes or select All Go to the next step If you do not have a distinctive ring service select Skip and go step 9 Note Distinctive ring services allows you to have several phone numbers on one ph...

Page 196: ...y drop the first digit of a fax number and send the fax to the wrong number Parent topic Setting Up Basic Fax Features Selecting the Line Type If you connect the product to a PBX phone system or terminal adapter you must change the product s line type PBX Private Branch Exchange is used in office environments where an external access code such as 9 must be dialed to call an outside line The defaul...

Page 197: ...rect The number of rings should be higher than the number of rings your answering machine is set to for answering a call Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings Basic Settings Rings to Answer You see a screen like thi...

Page 198: ...riety of advanced fax settings Note These settings can be locked by an administrator If you cannot access or change these setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings You see a screen like this 3 If you want to create shortcuts for up to three fax operations select Quick Operation Button and select a setting ...

Page 199: ... or received Dial Tone Detection On Automatically dials the number you enter for faxing when the product detects a dial tone Off Turns off automatic dial tone detection which may be necessary if the product is connected to a PBX Private Branch Exchange or a TA Terminal Adapter However turning this setting off may cause the product to drop the first digit of a fax number Line Type PSTN Selects a st...

Page 200: ...1 to 9 Sets the number of rings before your product receives a fax If Receive Mode is set to Auto and an answering machine is connected to the product make sure this setting is set higher than the number of rings your answering machine is set to answer a call Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product if the Receive Mode is set to Auto When ...

Page 201: ...nt in the product s memory You can resend the faxes from the product s Status Menu When you select On you can select a time period to store the saved faxes On Wait Time for Next Original Off Sets a time in between sending the next fax On Fax Preview Display Time Off Sets a time for previewing the scanned document on the LCD screen before it is sent On Parent topic Selecting Advanced Fax Settings R...

Page 202: ...int received faxes Select Enable to enable a condition Select the arrow icon to enter conditions and other settings Common Settings Inbox Settings Sets up what happens when the fax memory is full or sets up a password for the inbox Email Subject to Forward Specifies a subject when forwarding a fax to an email address Print Settings Setting Options Description Auto Reduction On Select to reduce the...

Page 203: ...in the correct page order When the product is low on memory this option may not be available Off Print Suspend Time Off Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product s memory Make sure there is enough free memory before using this function On Time to Stop Time to Restart Quiet Mode On Select On to reduce noise during printing p...

Page 204: ...on Report that includes a reduced size of the entire first page of the sent document Fax Log Layout Combine Send and Receive Prints a Transmission Report and a Reception Report on the same sheet when you print a fax log Separate Send and Receive Prints a Transmission Report and a Reception Report on separate sheets when you print a fax log Report Format Simple Prints a simple fax report Detail Pri...

Page 205: ...duct s memory On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Selecting Advanced Fax Settings Setting Up the Fax Utility Windows You can set up the FAX Utility for Windows for use with your product Note Before using the FAX Utility for Windows make sure you have set up t...

Page 206: ...206 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Return to the main window at the bottom of the window ...

Page 207: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 208: ... 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax messa...

Page 209: ...axing Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 200 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Contacts Enter the administrator password if necessary You see a screen like this ...

Page 210: ...ect Add Contact You see a screen like this 6 Select the registry number you want to use for the contact you are adding 7 Select the Name field use the displayed keyboard to enter the contact name up to 30 characters and select OK ...

Page 211: ...number You can enter up to 64 characters Select OK when you are done Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set the Fax Speed Subaddress and Password settings if necessary 11 Select OK Parent topic Setting Up Contacts and Contact Groups E...

Page 212: ...rmation screen To edit the contact select Edit select the item you want to change enter the correct information and select OK When you are finished editing select OK Parent topic Setting Up Contacts and Contact Groups Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 200 contacts and contact groups combine...

Page 213: ...213 You see a screen like this 3 Select Contacts Enter the administrator password if necessary 4 Select the icon 5 Select Add Group You see a screen like this ...

Page 214: ...K Note This field is automatically populated after you enter the group name This field is optional 9 Select Contact s Added to the Group You see your contacts list 10 Select each contact you want to include in your group Each selected contact is highlighted 11 Select Close 12 Select OK Parent topic Setting Up Contacts and Contact Groups Editing or Deleting a Contact Group You can edit an existing ...

Page 215: ...215 You see a screen like this 3 Select Contacts Enter the administrator password if necessary 4 Select the icon next to the group you want to edit or delete You see a screen like this ...

Page 216: ...nel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Mac Parent topic Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product s control panel Sending a Fax Using the Keypad Contact List or History Fax Sending Options Sending a Fax at a Specified Time Sending a Fax on Demand Sending a Stored Fax Dialing Fax Numbers from a...

Page 217: ...if necessary 3 Select Fax You see a screen like this Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting You cannot fax double sided documents in color 4 Do one of the following to select fax recipients Select Keypad and enter a fax number Select OK when done To add another fax number repeat the same steps You can also use the numeric keypad on th...

Page 218: ...t Cancel reposition the document or change the fax settings and repeat this step Note If you do not touch the preview screen for the amount of time selected as the Settings General Settings Fax Settings Send Settings Fax Preview Display Time setting your product sends the fax automatically You cannot preview images when the Direct Send setting is turned on 7 If you want to save your fax settings f...

Page 219: ...e Density Varying levels available Lets you select from various density levels Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text Image Photo Remove Background Auto Automatically removes any background color on scanned images Varying levels available Lets you select from various levels of background color adjustment Sharpness Varying levels...

Page 220: ... cannot use this setting when sending a color fax or sending a fax to multiple recipients On Priority Send Off Select On to send the current fax before other faxes waiting to be sent On Send Fax Later Off Select On to send the current fax at a selected time On Add Sender Information Off Lets you include a header your phone number or a destination list in the selected location on your outgoing faxe...

Page 221: ...white when you use this option 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this 4 Enter a fax number or select a number from the Contacts or Recent lists 5 Select Fax Settings 6 Select Send Fax Later 7 Select On 8 Select Time use the displayed keypad on the LCD screen to enter your desired time and select OK ...

Page 222: ...es Fax Sending Options Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store one scanned document up to 100 black and white pages and have it sent automatically when another fax machine requests it Other fax users can receive the document by calling your fax number and using the polling...

Page 223: ...t 8 Review the displayed Fax Settings Make any necessary changes 9 Select the Store icon Your document is scanned and stored until you overwrite or delete it You can store only one document at a time Subsequent documents overwrite the existing document You can also delete a stored document from the Status Menu Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending...

Page 224: ...n if necessary 3 Select Fax You see a screen that looks like this 4 Select the icon 5 Select Extended Fax 6 Select Store Fax Data and select On 7 Select Close 8 Select any other fax settings as necessary and select Close 9 Select the Store icon Your document is scanned stored and briefly previewed 10 When you are ready to send the document press the home button if necessary and select Fax Box ...

Page 225: ...are the same you can speak to the recipient before sending the fax 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Dial the fax number from the connected telephone Speak to the recipient if necessary Note If you are using a pre paid calling card enter the number and password required to use the card before entering the destination fax number 4 Select Fax on t...

Page 226: ...iginals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax and select the print command You see a window like this 2 Select your product with the FAX option as the printer ...

Page 227: ...ton click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to s...

Page 228: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 229: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 230: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 231: ...s See these sections to receive faxes with your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Viewing a Fax on the LCD Screen Using the Fax Box Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 232: ...eneral Settings Fax Settings Basic Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related referen...

Page 233: ...r on the network or to an email address Forwarded faxes are deleted from the product s memory Before using this feature make sure the date and time are set correctly the forwarding destination is set up in the contact list and the email server settings are configured 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Uncondit...

Page 234: ...you want to print the faxes or save them in the printer s inbox if forwarding received faxes fails Parent topic Receiving Faxes Receiving a Fax by Polling You can use polling to receive a fax from another fax machine such as a fax information service Note You cannot use polling to receive a fax from a fax information service that uses audio guidance 1 Press the home button if necessary 2 Select Fa...

Page 235: ...can save received faxes in your product s memory and view them on the LCD screen Note The Inbox can be locked by an administrator If you cannot access the Inbox contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward You see a screen like this 3 Set Save to Inbox...

Page 236: ...fax displayed on the screen 8 Select the icon 9 Select one of the printing or deleting options and follow the on screen instructions Note Delete faxes after you print or view them to prevent the product s memory from filling up When the memory is full you can only forward or print incoming faxes Parent topic Receiving Faxes Checking Fax Status You can check the status of current fax jobs or faxes ...

Page 237: ...u want to check Note If you see a numbered icon above the icon on your product s LCD screen or the Received Fax light is flashing received faxes have been temporarily saved to the product s memory Parent topic Faxing Printing Fax Reports You can print several types of fax reports whenever necessary You can also print the fax log printed automatically by turning on Fax Log Auto Print 1 Press the ho...

Page 238: ...ns Select the fax report or list you want to print Last Transmission Print a report on the previous fax that was sent or received through polling Fax Log View or print a report on recent fax transmissions Stored Fax Documents Print a list of the fax jobs currently stored in the product s memory Fax Settings List Print a list of the current fax communication settings ...

Page 239: ...9 Conditional Save Forward List Print a list of the current conditional save forward settings Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Printing Fax Reports ...

Page 240: ... USB cable to the USB port on the front of the product Note Epson cannot guarantee the compatibility of your device Make sure the files on the device are compatible with the product USB Device Photo File Specifications Parent topic Using External USB Devices with Your Product Related tasks Disconnecting a USB Device USB Device Photo File Specifications You can use USB devices with your product con...

Page 241: ...ng a USB Device Disconnecting a USB Device After you finish working with a USB device follow these steps to remove it 1 If your product is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer This PC or Windows Explorer utility Then right click the name of your USB device listed as a removable disk and select Eject Mac Drag the removable disk i...

Page 242: ... the ink tanks out of the reach of children Do not allow children to drink from or handle the ink bottles and bottle caps Do not tilt or shake an ink bottle after opening it otherwise ink may leak If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or problems persist see a doctor immediately If ink gets into yo...

Page 243: ...ottles in high or freezing temperatures Store the ink bottles in the same environment as the product When storing or transporting an opened ink bottle do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent...

Page 244: ...ic Refilling Ink and Replacing the Maintenance Box Checking the Ink Levels on Your Product To confirm the actual ink remaining visually check the ink levels in the product s ink tanks Make sure the ink levels are above the lower line on the ink tanks If any of the ink tanks are below the lower line fill them to the upper line on the ink tank Note The product has a low ink alert system The accuracy...

Page 245: ...ecessary 2 Select Settings 3 Select Supply Status You see the remaining ink capacity of the maintenance box 4 Press the home button again to exit the screen Parent topic Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Checking Ink and Maintenance Box Levels Windows A low ink reminder appears if you try to print when ink is low and you can check your ink lev...

Page 246: ...te The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink level is below the lower line on the tank could damage the product ...

Page 247: ...g Ink and Maintenance Box Levels Mac You can check your ink levels using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this ...

Page 248: ...s taskbar or click the up arrow and right click Select Monitoring Preferences You see this window 2 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Checking the Ink and Maintenance Box Levels Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink maintenance boxes and paper at epson com U S sales epson ca Canadian sales or epson com jm Carib...

Page 249: ...he most accurate ink level monitoring fill all the ink tanks up to the upper line Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccu...

Page 250: ...r squeeze the ink bottle Do not touch the top of the bottle after its cap is removed Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink ...

Page 251: ... flows into the tank and stops automatically when the ink is filled to the upper line Note Refer to the color coded sticker on the ink tank unit to identify the color of each tank Do not force the bottles into position they are keyed for each color Note If ink does not flow from the bottle lift and reinsert the bottle ...

Page 252: ...emove the ink bottle and securely close it with the cap Note If any ink remains in the bottle store the bottle upright for later use 6 Close the ink tank cap 7 Repeat the previous steps as necessary for each ink tank you need to refill ...

Page 253: ...tions that do not require ink such as scanning Note the following precautions when replacing the maintenance box Do not remove the maintenance box or its cover except when replacing the maintenance box otherwise ink may leak Do not touch the green chip on the side of the maintenance box Do not tilt the maintenance box after removing it or ink may leak Do not touch the openings in the maintenance b...

Page 254: ...ntenance box that has been removed and left uninstalled for a long period Keep the maintenance box away from direct sunlight Note The maintenance box is a user replaceable part and is not covered by the product warranty Parent topic Refilling Ink and Replacing the Maintenance Box ...

Page 255: ...o you don t clean them unnecessarily Note You may not be able to clean the print head when the ink level in any of the tanks is low You may have to refill the ink tank first If you still see white or dark lines or gaps in your printouts even after cleaning the print head several times you can run a Power Cleaning Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Prin...

Page 256: ...oduct 3 Press the home button if necessary 4 Select Settings Maintenance Print Head Nozzle Check You see a screen like this 5 Select Start The nozzle pattern prints 6 Check the printed pattern to see if there are gaps in the lines Print head is clean ...

Page 257: ...ait at least 12 hours without printing or longer if printing Then try cleaning the print head again If quality does not improve run a Power Cleaning If quality still does not improve contact Epson Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility o...

Page 258: ...lect System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Print Head Nozzle Check You see a window like this 4 Click Print ...

Page 259: ...epts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You may not be able to clean the print head when the ink level in any of the tanks is low You may have to refill the ink tank first Cleaning the Print Head Using the Product Control Panel Cleaning the Print ...

Page 260: ...the home button if necessary 4 Select Settings Maintenance Print Head Cleaning You see a screen like this 5 Select Start to clean the print head When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print 6 Select Yes if you want to print a new nozzle check pattern 7 Select St...

Page 261: ... Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow a...

Page 262: ... cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 263: ... try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent topic Print Head Cleaning Related topics Loading Paper Print Quality Adjustment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to adjust the print quality N...

Page 264: ... Select Settings Maintenance Print Quality Adjustment 5 Follow the on screen instructions to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns 6 Check the printed patterns on the alignment sheet and select number of the best printed pattern for each set Select the number representing the pattern with the least amount of separation or overlap Select...

Page 265: ... not see improvement after running a Power Cleaning turn off the product and wait at least 12 hours before running another Power Cleaning Caution Running a Power Cleaning consumes a lot of ink so you should run it only if necessary Make sure each ink tank is at least one third full before running a Power Cleaning or it may damage the product Caution Power Cleaning may cause the maintenance box to ...

Page 266: ...here are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab Mac In the Apple menu or the Dock select System Preferences Select Print Fax ...

Page 267: ...ning wait for at least 12 hours without printing and then print the nozzle check pattern again Run Print Head Cleaning or Power Cleaning again depending on the printed pattern If quality still does not improve contact Epson support Parent topic Power Cleaning Related topics Loading Paper Power Cleaning Using the Product Control Panel You can run a Power Cleaning using the control panel on your pro...

Page 268: ... least 12 hours before running another Power Cleaning If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support Parent topic Power Cleaning Related tasks Refilling the Ink Tanks Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink 1 ...

Page 269: ...269 Note If the paper is still smeared or scuffed repeat these steps to clean the other paper sources Parent topic Adjusting Print Quality Related topics Loading Paper ...

Page 270: ... thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the outer case and con...

Page 271: ...e cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left ...

Page 272: ...272 8 Clean the document mat using a soft lint free cloth microfiber is recommended moistened with a mild detergent 9 Wipe the document mat with a clean dry cloth 10 Open the ADF cover ...

Page 273: ...leaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance prepare it for transportation as described here Caution During transportation and storage follow these guidelines Because the product is heavy two or more people should lift and carry it using the hand positions shown here ...

Page 274: ...es Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when transporting the ink bottles Do not put opened ink bottles in the box with the product 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cable 3 Disconnect any connected ...

Page 275: ...ure the print head is in the home position on the right and move the transportation lock to the transport position Caution Do not touch the translucent film inside the product otherwise you may damage your product ...

Page 276: ...cure the print head to the case with tape as shown 8 Lower the scanner unit 9 Close the rear paper feed slot and output tray and lower the control panel 10 Place the printer in a plastic bag and fold it closed ...

Page 277: ...g around the product Keep the product level during transportation If print quality has declined when you print again clean and align the print head Make sure you remove the tape securing the print head before using the printer Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning ...

Page 278: ...278 Print Quality Adjustment ...

Page 279: ...g Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Windows Your printer software automatically checks for upda...

Page 280: ...the screen to wake the product from sleep mode LCD screen message Condition solution Printer error Turn the power off and on again If the problem persists contact Epson Support Turn the product off and then back on again If the error persists check for and remove any jammed paper or protective materials from the product If the error still persists contact Epson for support Printer error Contact Ep...

Page 281: ...Detection setting Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number Failed to receive faxes because the fax data capacity is full Touch the Job Status at the bottom of the Home Screen for details Press the Job Status button select Printer Status and resolve any printer errors that prevented faxes from printing Make sure the product is connect...

Page 282: ...elps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the paper cassette 3 Press the home button if necessary 4 Select Settings Maintenance You see a screen like this 5 Select Print Head Nozzle Check ...

Page 283: ...our computer cable software or selected settings Check the other solutions in this guide or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related con...

Page 284: ...r assistance 1 Press the home button if necessary 2 Select Settings General Settings System Administration Enter the administrator password if necessary 3 Scroll down and select Restore Default Settings You see a screen like this 4 Select one of these options Network Settings Resets all network settings Copy Settings Resets all settings for copying Scan Settings Resets all settings for scanning Fa...

Page 285: ...ff your product unplug the power cord plug the power cord back in then turn your product on and off again using the power button Parent topic Solving Setup Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink check these explanations The first time you fill the tanks with ink the product must charge its print head Wait until charging finish...

Page 286: ...software installation privileges Contact your system administrator If you are printing over a network make sure your product is set up properly on the network Parent topic Solving Setup Problems Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Breakdown or re...

Page 287: ...ress filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the i...

Page 288: ...ection using your product control panel Check if your network name SSID contains non ASCII characters Your product cannot display non ASCII characters Print a network connection report and check the codes and messages on the report to help determine the cause of the problem Make sure your product is not connected to a guest network If necessary reinstall your product software and try running Epson...

Page 289: ...WPS and the Wi Fi icon on your product s LCD screen is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If you are connecting the product wirelessly via EpsonNet Setup and the Wi Fi icon does not appear on your LCD screen make sure your product software was installed correctly If necessary reinstall your s...

Page 290: ...oor place your product closer to your router or access point Avoid placing your product near a microwave oven cordless phone or large metal object such as a filing cabinet Try restarting your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you restart your router Check to see if your wirele...

Page 291: ...ility Make sure your product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON and select Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is selected I...

Page 292: ...epts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF try these solutions Make sure the ADF icon lights up on the Copy Fax or Scan screen on the LCD s...

Page 293: ...eferences Paper Feeding Problems Paper Jams Inside the Product Related tasks Cleaning Your Product Related topics Placing Originals on the Product Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems ...

Page 294: ...e recommended number of sheets For plain paper do not load paper above the arrow mark on the edge guides Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets Make sure the paper size and paper type settings are correct for the paper source Run the paper guide cleaning utility to clean the paper path For best...

Page 295: ...ny protruding parts inside the product Parent topic Solving Paper Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp o...

Page 296: ...rrectly Make sure you set the transportation lock to the unlocked printing position Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements Print the image at a lower resolution or if necessary increase your system s memory In Windows make sure your product is selected as the default printer ...

Page 297: ...ate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select Printing Preferences and select your product name again if necessary Windows 7 Click and select Devices and Printers Right click your product name select Printing Preferences and select your product name again if necessary Windows Vista Click select Control Panel and click P...

Page 298: ...lly slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again If you are printing over a wireless network factors such as interference network traffic or weak signal strength may affect your printing speed For the fastest printing select the following settings in your product software Make sure the ...

Page 299: ...g again Parent topic Solving Problems Printing from a Computer Related references Paper or Media Type Settings Printing Software Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Solving Page Layout and Content Problems Check these sections if you have problems with the lay...

Page 300: ... copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are printing and you want to skip pr...

Page 301: ...y extend to include the dust or stains Load paper in the correct direction and slide the edge guides against the edges of the paper Select the appropriate original size in the copy settings You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selectin...

Page 302: ...lightly move the original away from the edges of the scanner glass Make sure you selected the correct margins for your paper size in your printing program Be sure to select the appropriate original size setting for your original in the copy settings You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems R...

Page 303: ...e different from those covered in this manual See the Apple website for details White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to ...

Page 304: ...e Settings Printing Software Related tasks Selecting Additional Layout and Print Options Windows Selecting Printing Preferences Mac Refilling the Ink Tanks Related topics Loading Paper Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded incorrectly in your product Use a support sheet with special paper or load...

Page 305: ... levels Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Adjust the print quality in the product software Clean the paper path Do not press too hard on the original or the document cover when you are scanning originals on the scanner glass Clean the scanner glass Clean the ADF Use the ink before the date printed on the package If you pri...

Page 306: ...evels may be low Visually check the ink levels Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Adjust the print quality in the product software Clean the paper path If you have not used the product for a long time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run th...

Page 307: ...es from the Internet may be low resolution and not result in a high quality printout If you enlarged the image size in an image editing program you need to increase the image resolution setting to retain a high image quality Increase the image resolution by the same amount you increase the image size For example if the image resolution is 300 dpi dots per inch and you will double the image size fo...

Page 308: ... If you printed when the ink levels were too low to be seen in the ink tank windows refill the ink tanks to the upper lines and run the Power Cleaning utility Then run a nozzle check to see if print quality has improved After you print the colors in your printout need time to set as the ink dries During this time the colors may look different than you expect To speed up drying time do not stack yo...

Page 309: ...ectly If your scanning software does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requirements for your operating system Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scannin...

Page 310: ...d select EPSON Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make ...

Page 311: ...k or saving takes a very long time try these solutions If you cannot scan to a shared folder over the network make sure you did the following Created a shared folder on your computer Windows If you registered the shared folder path to your product s control panel contact list or entered the path manually to scan make sure you used the correct path Make sure the network folder does not already cont...

Page 312: ... Windows 8 0 1 At the Start screen type Settings to automatically search the system 2 Select Settings when it appears and type Network into the search field 3 Right click your network name in the window that appears and click Turn sharing on or off 4 When you see this message select Yes Do you want to turn on sharing between the PCs and connect to devices on this network Select this setting when c...

Page 313: ...ed Scanned Image Quality Problems Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Scanned Image Edges are Cropped Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions Make sure you placed your original for scanning facing the correct way If the Image Type setting is Black White adjust the Thres...

Page 314: ...leaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it Clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended If you are scanning from the ADF make sure the ADF edge g...

Page 315: ...al and scan it again Adjust these Epson Scan 2 settings if available and try scanning again Select the Advanced Settings tab and adjust the Brightness setting Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically...

Page 316: ...g Scanned Image Quality Problems Related references Additional Scanning Settings Advanced Settings Tab Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly In the Epson Scan 2 or Epson ScanSmart settings set the Edge Fill setting to None ...

Page 317: ...ure Print a fax connection report using your product control panel or fax software to help diagnose the problem Verify that the telephone wall jack works by connecting a phone to it and testing it If there is no dial tone and you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If you still cannot send a fax turn off the prod...

Page 318: ... sender is blocked did not set up header information or is not registered in your contacts list as necessary If you have not connected a telephone to the printer set the Receive Mode setting to Auto on the control panel If you are receiving faxes using the Epson FAX Utility check that your product is registered as a fax product in your operating system Windows Make sure the product appears in Devi...

Page 319: ...is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Fax Memory Full Error Appears If you see an error message telling you that the product s fax memory is full try these solutions If you set the product to save rece...

Page 320: ... Received in an Incorrect Size If your recipient receives a fax in an incorrect size try these solutions If you are trying to fax an A3 size document make sure the recipient s fax machine supports the paper size If the message OK Reduced Size appears in the fax transmission report the recipient s fax machine does not support A3 size documents If you are sending a fax using the scanner glass make s...

Page 321: ...e If you cannot view or print photos or documents from a USB device connected to your product try these solutions Make sure memory devices are enabled on the product Make sure your device is compatible with the product Make sure the files on your device are in the correct format Parent topic Solving USB Device Problems Related references External USB Device Specifications USB Device Photo File Spe...

Page 322: ...nt topic Solving USB Device Problems Related references External USB Device Specifications USB Device Photo File Specifications Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software Mac Parent topic Solving Problems Uninst...

Page 323: ...s Windows 10 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Change 5 Do one of the following to uninstall Epson Scan 2 then follow any on screen instructions Windows 10 Select Epson Scan 2 and cl...

Page 324: ...aller icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove ...

Page 325: ...to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales Yo...

Page 326: ...table Area Specifications Automatic Document Feeder ADF Specifications Scanning Specifications Fax Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its so...

Page 327: ...rt Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 10 15 x macOS 10 14 x macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product softwar...

Page 328: ...297 420 mm A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm 16 9 wide 4 7 1 inches 102 181 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 8 10 inches 203 254 mm 8 5 13 inches 216 330 mm 11 17 inches 279 432 mm Executive 7 25 10 5 inches 184 267 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm Half Letter 5 5 ...

Page 329: ... 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 95 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets 1 Top bottom right left 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 89 inches 48 mm minimum ...

Page 330: ...ght 1 93 inches 49 mm minimum Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter legal A3 or A4 size Paper type Plain paper high quality plain paper or recycled paper Paper weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Total thickness 0 22 inch 5 5 mm Approximately 50 sheet...

Page 331: ...i increments Image data Color 48 bits per pixel 16 bits per pixel per color internal 24 bits per pixel 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic Technical Specifications Fax Specifications Fax type Black and white and color fax capability ITU T ...

Page 332: ...erval may differ depending on your country or region Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Ink Specifications Note Epson s warranties do not extend to any damage caused by the use of third party ink or ink not designed for your printer The included initial ink bottles must be used for printer setup and are not for resale The printer ships w...

Page 333: ... inches 350 mm Printing 20 5 inches 521 mm Width Stored 20 3 inches 515 mm Printing 20 3 inches 515 mm Depth Stored 19 7 inches 500 mm Printing 38 4 inches 976 mm Weight without ink or power cord 44 5 lb 20 2 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 ...

Page 334: ...onth at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage Note Epson cannot guarantee the operation of externally connected devices Parent topic Technical Specifications External USB Device Spe...

Page 335: ...e specifications File format JPEG with the Exif version 2 31 standard taken by digital cameras with the DCF Design Rule for Camera File system version 1 0 or 2 0 standard1 TIFF 6 0 compliant uncompressed images RGB full color or binary not CCITT encoded PDF version 1 7 compliant data Image size 80 80 pixels to 10200 10200 pixels File size Up to 2GB Number of files JPEG Up to 99902 TIFF Up to 999 P...

Page 336: ...3 Maximum radio frequency power transmitted 20 dBm EIRP Connection modes Infrastructure mode Wi Fi Direct Simple AP Note Wi Fi Direct Simple AP mode available for IEEE 802 11b Wireless security protocols WEP 64 128 bit WPA2 PSK AES complies with WPA2 standards with support for WPA WPA2 Personal WPA3 SAE AES WPA2 WPA3 Enterprise Note Wi Fi Direct supports only WPA2 PSK AES The availability of outdo...

Page 337: ...ndards IEEE802 3i 10BASE T IEEE802 3u 100BASE TX IEEE802 3ab 1000BASE T Note To prevent risk of radio interference use a Category 5e or higher shielded twisted pair cable IEEE802 3az Energy Efficient Ethernet connected device should be IEEE802 3az compliant Communication mode Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full duplex 100Mbps Half duplex Connector RJ 45 Security Protocol IEEE80...

Page 338: ...ce must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation expo...

Page 339: ...ety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure the AC power cord meets the relevant local safety standard Place the product near a wall outle...

Page 340: ...place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Keep your product at least 8 7 inches 22 cm away f...

Page 341: ...the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Do not attempt to move the product by yourself Parent topic Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When...

Page 342: ...line cord Parent topic Important Safety Instructions FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the surface of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this numbe...

Page 343: ...ress 3840 Kilroy Airport Way Long Beach CA 90806 U S A Telephone 562 981 3840 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment may not be used on coin service provided by the telephone company Connection to party line service is subject to state tariffs Contact the state public...

Page 344: ...rcuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibi...

Page 345: ...greement ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED Pursuant to this Agreement binding arbitration shall be administered by JAMS a nationally recognized arbitration authority pursuant to its code of procedures then in effect for consumer related disputes but excluding any rules that permit joinder or class actions in...

Page 346: ...by a single neutral arbitrator and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator The arbitrator is bound by the terms of this Agreement The arbitrator and not any federal state or local court or agency shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation applicability enforceability or formation...

Page 347: ...s fees and costs that your attorney reasonably accrues for investigating preparing and pursuing the Dispute in arbitration Except as agreed upon by you and Epson in writing the arbitrator shall determine the amount of fees costs and expenses to be paid by Epson pursuant to this Section 1 6d e Attorney s Fees Epson will not seek its attorney s fees and expenses for any arbitration commenced involvi...

Page 348: ... topic Notices Trademarks EPSON is a registered trademark EPSON Exceed Your Vision is a registered logomark and Epson ConnectTM Epson iPrintTM and Remote PrintTM are trademarks of Seiko Epson Corporation Windows is a registered trademark of Microsoft Corporation in the United States and or other countries Mac macOS OS X ColorSync AirPrint iPad iPhone iPod touch are trademarks of Apple Inc register...

Page 349: ...any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject ...

Page 350: ...Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright...

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