322
Wired Network Connection Becomes Unstable
When you connect the product to a wired network using a router or access point that supports IEEE
802.3az (Energy Efficient Ethernet), the connection may become unstable, you may be unable to
connect to the product, and the communication speed may become slow. If you experience any of these
issues, follow the steps below to disable IEEE 802.3az and then connect your product again.
1.
Disconnect the Ethernet cables connected to the computer and your product.
2.
Disable IEEE 802.3az for the computer's network adapter if it is enabled (check your operating
system's Ethernet connection settings).
3.
Connect the computer and your product directly with an Ethernet cable.
4.
Print a network connection report from your product.
5.
On the computer, open a web browser and enter your product's IP address from the network
connection report.
6.
Select
Network
>
Wired LAN
.
7.
Select
OFF
for IEEE 802.3az. and click
Next
.
8.
Click
OK
and remove the Ethernet cable connecting the computer and your product.
9.
If you disabled IEEE 802.3az for your computer's network adapter, enable it.
10. Reconnect the Ethernet cables from the router or access point to your computer and product.
If problems still occur, other devices on the network may be causing them.
Parent topic:
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected
, check any cable connections and turn your product off and then on again.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
Summary of Contents for C11CH67201
Page 1: ...WF 7820 WF 7840 Series User s Guide ...
Page 2: ......
Page 14: ......
Page 37: ...37 Product Parts Inside 1 Document cover 2 Document mat 3 Scanner glass 4 Control panel ...
Page 183: ...183 You see an Epson Scan 2 window like this ...
Page 185: ...185 You see an Epson Scan 2 window like this ...
Page 197: ...197 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...
Page 199: ...199 You see a screen like this 2 Click the Save Settings tab ...
Page 202: ...202 You see a screen like this 2 Click the Customize Actions tab ...
Page 204: ...204 You see this window ...
Page 288: ...288 You see a window like this 5 Click Print ...