Epson B-500DN User Manual Download Page 129

Page: 129 / 168

B-300/B-500DN

User’s Guide

Troubleshooting

129

In the rear sheet feeder:

Gently pull out the jammed paper upward.

In the front paper cassette:

Close the output tray and pull out the front paper cassette. Then gently pull out the jammed
paper forward.

Summary of Contents for B-500DN

Page 1: ...User s Guide NPD3349 00 ...

Page 2: ...he printer driver for Windows 14 Printing Web Pages to Fit to Your Paper Size 16 Accessing EPSON Web To Page 17 Uninstalling the Printer Software 17 Uninstalling the printer driver 17 Uninstalling the User s Guide 19 Chapter 2 Paper Handling Using Special Paper 20 Loading capacities for Epson special media 21 Storing Epson photo paper 22 Loading Paper 22 Into the front paper cassette 22 Into the r...

Page 3: ...Printer settings for Windows 38 Canceling Printing 40 Using the printer button 40 For Windows 40 Chapter 4 Printing with Special Layout Options Introduction 41 Double Sided Printing for Windows only 41 Fit to Page Printing 41 Pages Per Sheet Printing 42 Poster Printing for Windows only 42 Watermark Printing for Windows only 43 Double Sided Printing 43 Standard double sided printing 45 Folded bookl...

Page 4: ...300 users 84 Buttons and lights 85 Status and error lights 87 Printing the status sheet 90 Chapter 6 Installing Option Duplex Unit B 300 only 91 Installing the duplex unit 91 Uninstalling the duplex unit 92 Chapter 7 Replacing Consumables Ink Cartridges 94 Checking the ink cartridge status 94 Handling precautions 97 Replacing an ink cartridge 98 Maintenance Box 102 Checking the maintenance box sta...

Page 5: ...Network Setting Up the Printer on a Network for B 500DN Users only 116 Setting Up the Printer as the Shared Printer for Windows 117 Setting up the print server 117 Setting up each client 119 Chapter 10 Troubleshooting Diagnosing the Problem 121 Error indicators 121 EPSON Status Monitor for Windows only 121 Running a printer operation check for B 500DN users 122 Running a printer operation check fo...

Page 6: ... ink is consumed even when printing in black ink only 143 Feel a slight electric shock when you touch the printer short circuit 143 Appendix A Where To Get Help Technical Support Web Site 144 Contacting Customer Support 144 Before Contacting Epson 144 Help for Users in Europe 145 Help for Users in Australia 145 Help for Users in Singapore 146 Help for Users in Thailand 146 Help for Users in Vietna...

Page 7: ...x 157 Duplex unit B 300 users only 157 System Requirements 157 For using the printer 157 Technical Specifications 158 Paper 158 Ink cartridges 161 Mechanical 162 Electrical 163 Environmental 164 Standards and approvals 164 Interface 164 Option 165 Index ...

Page 8: ...poration s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interferenc...

Page 9: ...XP XP x64 and 2000 Windows Vista refers to Windows Vista Home Basic Edition Windows Vista Home Premium Edition Windows Vista Business Edition Windows Vista Enterprise Edition and Windows Vista Ultimate Edition Windows XP refers to Windows XP Home Edition Windows XP Professional x64 Edition and Windows XP Professional Windows 2000 refers to Windows 2000 Professional ...

Page 10: ...h the printer only Use with other equipment may result in fire or electric shock Be sure your AC power cord meets the relevant local safety standard Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keep the entire computer system away from potential sources of ele...

Page 11: ... unit when you lift the printer to prevent the duplex unit from becoming detached Also make sure that the duplex unit is attached correctly after setting up the printer Choosing a place for the printer 2007 07 26 09 45 03We unlocked this section for modification request Observe the following when choosing a place for the printer Place the printer on a flat stable surface that extends beyond the ba...

Page 12: ...age the printer Always turn off the printer using the P Power button When this button is pressed the P Power light flashes Do not unplug the printer or turn off the power to the outlet until the P Power light stops flashing Before transporting the printer make sure that the print head is in the home far right position Be careful not to trap your fingers when closing the printer cover Handling ink ...

Page 13: ...rmation such as the ink cartridge status so that the cartridge may be removed and reinserted freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as this product Note that there is a valve ...

Page 14: ...ndows applications the Windows Start menu or the taskbar To make settings that apply only to the application you are using access the printer driver from that application To make settings that apply to all of your Windows applications access the printer driver from the Start menu or the taskbar Refer to the following sections to access the printer driver Note Screen shots of the printer driver win...

Page 15: ...es on the File menu From the shortcut icon on the taskbar Right click the printer icon on the taskbar then select Printer Settings To add a short cut icon to the Windows taskbar first access the printer driver from the Start menu as described above Next click the Maintenance tab the Speed Progress button and then the Monitoring Preferences button In the Monitoring Preferences window select the Sel...

Page 16: ...ge lets you make Web pages fit to your paper size when printing You can also see a preview before printing Note This software is not available for Windows Vista and XP x64 Note for Windows Internet Explorer 7 users Printing web pages to fit to your paper size is a standard feature in Windows Internet Explorer 7 ...

Page 17: ...s operating system Update your printer driver with a newer version Have a problem with the printer driver If you are upgrading your operating system or updating the printer driver version be sure to uninstall the current printer driver before upgrading or installing the new driver Otherwise the driver update will not work For Windows New Depends on model Note To uninstall programs in Windows Vista...

Page 18: ... point to Settings and select Control Panel 3 Windows Vista Click Uninstall a program from the Programs category and then select EPSON Printer Software from the list Windows XP and 2000 Double click the Add Remove Programs icon and select EPSON Printer Software from the list 4 Windows Vista Click Uninstall Change Windows XP and 2000 Click Change Remove 5 Select the icon for your printer and click ...

Page 19: ...s 2000 you must log on as a user with administrative privileges belonging to the Administrators group 1 Turn off the printer and disconnect its interface cable 2 Windows Vista Click the start button and select Control Panel Windows XP Click Start then select Control Panel Windows 2000 Click Start point to Settings and select Control Panel 3 Windows Vista Click Uninstall a program from the Programs...

Page 20: ...printable side is usually whiter or glossier See the instruction sheets packed with the paper for more information Some types of paper have cut corners to help identify the correct loading direction If the paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause ink to smear on your printout Note for Professional Flyer Paper If wate...

Page 21: ...ial media New Depends on model See Spec Refer to the table below for the loading capacities of Epson special paper and other media Front paper cassette Rear sheet feeder Note If the paper is curled flatten it or curl it slightly in the opposite direction Make sure the paper stack fits under the c arrow mark inside the edge guide Media Type Loading Capacity Epson Bright White Ink Jet Paper Up to 40...

Page 22: ... package as soon as you finish printing Epson recommends storing your printouts in a resealable plastic bag Keep them away from high temperature humidity and direct sunlight Loading Paper New Depends on model Follow these steps to load paper Into the front paper cassette 1 Pull out the front paper cassette ...

Page 23: ...ching their knob to accommodate the paper you are loading 3 Fan a stack of paper then tap it on a flat surface to even the edges 4 Load the paper with the printable side down Note Avoid adding paper before running out of paper Doing so may prevent the paper from feeding smoothly ...

Page 24: ...he paper you are loading 6 Reinsert the cassette into the printer Note Do not insert the front paper cassette with force Doing so may cause the paper to jam Do not move the edge guides after reinserting the front paper cassette Doing so may cause the paper to jam 7 Slide out and extend the extension tray ...

Page 25: ...n front of the printer for the paper to be fully ejected Make sure the paper stack fits under the c arrow mark inside the left edge guide Into the rear sheet feeder 1 Open the paper support 2 Slide out and extend the extension tray 3 Slide the left edge guide to the left ...

Page 26: ...e in front of the printer for the paper to be fully ejected Always load paper into the rear sheet feeder short edge first even when you are printing landscape oriented pictures Avoid adding paper before running out of paper Doing so may prevent the paper from feeding smoothly Make sure the paper stack fits under the c arrow mark inside the left edge guide Loading Envelopes New Depends on model See...

Page 27: ...ndling 27 2 Slide out and extend the extension tray 3 Slide the left edge guide to the left 4 Load envelopes short edge first with the flap facing down and to the left Then slide the left edge guide against the left edge of the envelopes ...

Page 28: ... of the envelope before loading Avoid using envelopes that are too thin as they may curl during printing For printing instructions see the following instructions See Printing on Envelopes on page 38 Setting Output Tray The output tray is located on the front paper cassette Slide out the extension tray and then open the flap on the extension tray to prevent your prints from slipping off the printer...

Page 29: ...300 B 500DN User s Guide Paper Handling 29 1 Pull out the output tray 2 Slide the output support tray until it clicks The output support tray is lifted slightly 3 Reinsert the output tray into the printer ...

Page 30: ...verage accordingly The table below lists the settings you should choose for your paper Note The availability of special media varies by location For the latest information on media available in your area contact Epson customer support See Technical Support Web Site on page 144 For this paper Select this paper type setting Plain paper plain papers Epson Bright White Ink Jet Plain Paper Epson Profes...

Page 31: ... 07 26 09 45 03We unlocked this section for modification request Explains how to print photos on various types of paper See Printing Photos on page 32 Printing Web Pages 2007 07 26 09 45 03We unlocked this section for modification request Explains how to print Web pages so that they fit on a sheet of paper without getting cut off on the right side See Printing Web Pages on page 34 ...

Page 32: ... on page 36 Printing on Envelopes Explains how to print on envelopes See Printing on Envelopes on page 38 Printing Photos Preparing the print file You need to adjust the image file to the size of the paper If your application has margin settings make sure that the margins are within the printable area of the page See Printable area on page 159 ...

Page 33: ... loading paper See Loading Paper on page 22 When using special Epson paper refer to the section below See Using Special Paper on page 20 Printer settings for Windows Follow these steps to adjust your printer settings 1 Access the printer settings See Accessing the printer driver for Windows on page 14 ...

Page 34: ...settings window After completing the steps above print one test copy and examine the results before printing an entire job Printing Web Pages Loading paper Refer to the section below for details on loading paper See Loading Paper on page 22 When using special Epson paper refer to the section below See Using Special Paper on page 20 Using EPSON Web To Page The EPSON Web To Page software lets you pr...

Page 35: ...t button on the toolbar The Print window appears Note If you want to preview the layout of your printout click the Preview button on the toolbar 3 Right click the printer icon and choose Printing Preferences in Windows XP and 2000 4 Click the Main tab then select Web as the Quality Option settings 5 Select the paper source as the Source setting 6 Select the appropriate Type setting See Selecting t...

Page 36: ...n of your printout 9 Click OK to close the printer settings window 10 Print your page Printing Documents Loading paper Refer to the section below for details on loading paper See Loading Paper on page 22 When using special Epson paper refer to the section below See Using Special Paper on page 20 Printer settings for Windows New Match with printer driver UI 1 Open the file you want to print 2 Acces...

Page 37: ...or text only documents with higher text quality Text Image for higher quality documents with text and images 4 Select the paper source as the Source setting 5 Select the appropriate Type setting See Selecting the Correct Paper Type on page 30 6 Select the appropriate Size setting You can also define a custom paper size For details see the online help 7 Select Portrait tall or Landscape wide to cha...

Page 38: ... Printing on Envelopes Loading envelopes Refer to the section below for loading envelopes See Loading Envelopes on page 26 Refer to the section below for the printable area See Printable area on page 159 Printer settings for Windows New Depends on model Match with printer driver UI 1 Access the printer settings ...

Page 39: ...most envelopes Text Image to print images on the envelope 3 Select Rear Tray as the Source setting 4 Select Envelope as the Type setting 5 Select the appropriate envelope size from the available Size settings You can also define a custom size For details see the online help 6 Select Landscape as the Orientation setting 7 Click OK to close the printer settings window 8 Print your envelope ...

Page 40: ...low Using the printer button New Only for model with this feature For B 500DN users Press the Cancel button to cancel a print job in progress For B 300 users Press the Paper Cancel button to cancel a print job in progress For Windows When you start printing the progress meter appears on your computer screen Click the Stop button to cancel printing ...

Page 41: ...Sided Printing for Windows only 2007 07 26 09 45 03We unlocked this section for modification request Lets you print on both sides of the paper See Double Sided Printing on page 43 Fit to Page Printing 2007 07 26 09 45 03We unlocked this section for modification request Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver See Fit to...

Page 42: ...ages on a single sheet of paper See Pages Per Sheet Printing on page 59 Poster Printing for Windows only 2007 07 26 09 45 03We unlocked this section for modification request Lets you enlarge material on a single document page to cover 4 9 or 16 printed sheets of paper and then make a poster See Poster Printing on page 62 ...

Page 43: ... on page 68 For example you can put Confidential on an important document Double Sided Printing New Match with printer driver UI 2007 07 26 09 45 03We unlocked this section for modification request Two types of double sided printing are available standard and folded booklet Standard double sided printing allows you to print the odd numbered pages first Once these pages are printed you can reload t...

Page 44: ...the third sheet After you reload these sheets into the rear sheet feeder you can then print pages 2 and 3 on the back of the first sheet of paper pages 6 and 7 on the back of the second sheet and pages 10 and 11 on the back of the third sheet The resulting pages can then be folded and bound together into a booklet Note Depending on the paper stacks of up to 30 sheets can be loaded into the rear sh...

Page 45: ...inter driver UI Automatic double sided printing using the duplex unit Follow the steps below to print odd and even numbered pages onto opposite sides of the sheet using the duplex unit Note Automatic double sided printing supports plain paper only 1 Access the printer settings See Accessing the printer driver for Windows on page 14 ...

Page 46: ...y Text for text only pages Text Image for higher quality pages with text and images Web for web pages Photo for good quality and speed 3 Select the paper source as the Source setting 4 Select plain papers as the Type setting See Selecting the Correct Paper Type on page 30 5 Select the appropriate Size setting 6 Select Portrait tall or Landscape wide to change the orientation of your printout ...

Page 47: ... with Special Layout Options 47 7 Click the Page Layout tab then select the Duplex Printing check box 8 Select Auto to use automatic double sided printing function 9 Click Adjust Print Density to open the Print Density Adjustment window ...

Page 48: ...inding will be placed You can choose Left Top or Right 15 Choose cm or inch as the Unit setting Then specify the width of the binding margin You can enter any width from 0 3 cm to 3 0 cm or from 0 12 inches to 1 18 inches Note The actual binding margin may be different from the specified settings depending on your application Experiment with a few sheets to examine actual results before printing t...

Page 49: ...t 1 Access the printer settings See Accessing the printer driver for Windows on page 14 2 Click the Main tab then select one of the following Quality Option settings Draft for rough drafts with reduced print quality Text for text only pages Text Image for higher quality pages with text and images Web for web pages Photo for good quality and speed 3 Select Rear Tray as the Source setting ...

Page 50: ...ng See Selecting the Correct Paper Type on page 30 5 Select the appropriate Size setting 6 Select Portrait tall or Landscape wide to change the orientation of your printout 7 Click the Page Layout tab then select the Duplex Printing check box 8 Select Manual to use manual double sided printing function ...

Page 51: ...Page Layout window Then click OK to save your settings 13 Load paper into the rear sheet feeder then send the print job from your application Instructions for generating the even numbered pages will be displayed while the odd numbered pages are printed See Loading Paper on page 22 14 Follow the on screen instructions to reload the paper Note The paper may curl during printing due to the amount of ...

Page 52: ...oklet double sided printing New Depends on model Match with printer driver UI Manual double sided printing Use the following steps to create a folded booklet Note Folded booklet double sided printing function is available only when manual double sided printing is set 1 Access the printer settings See Accessing the printer driver for Windows on page 14 ...

Page 53: ...quality Text for text only pages Text Image for higher quality pages with text and images Web for web pages Photo for good quality and speed 3 Select Rear Tray as the Source setting 4 Select the appropriate Type setting See Selecting the Correct Paper Type on page 30 5 Select the appropriate Size setting 6 Select Portrait tall or Landscape wide to change the orientation of your printout ...

Page 54: ... s Guide Printing with Special Layout Options 54 7 Click the Page Layout tab and select the Duplex Printing check box Then select Manual and select the Folded Booklet check box 8 Click Margins to open the Margins window ...

Page 55: ... both sides of the fold For example if you specify a 1 cm margin you will get a 2 cm margin a margin of 1 cm will be placed on each side of the fold 11 Click OK to return to the Page Layout window Then click OK to save your settings 12 Load paper into the rear sheet feeder then send the print job from your application Instructions for printing the inside pages will be displayed while the outside p...

Page 56: ...mplete fold the sheets and bind them together using a stapler or other binding method Fit to Page Printing New Match with printer driver UI 2007 07 26 09 45 03We unlocked this section for modification request You can use the Fit to Page printing function when you want to print for example an A4 size document on another size paper Fit to Page printing automatically resizes your page to the paper si...

Page 57: ...e of the following Quality Option settings Draft for rough drafts with reduced print quality Text for text only pages Text Image for higher quality pages with text and images Web for web pages Photo for good quality and speed 3 Select the paper source as the Source setting 4 Select the appropriate Type setting See Selecting the Correct Paper Type on page 30 ...

Page 58: ...out tab then select the Reduce Enlarge Document check box 8 Do one of the following If you selected By Output Paper Size select the size of the paper you are using from the drop down list If you selected By Percentage use the arrows to choose a percentage 9 Click OK to close the printer settings window After completing the steps above print one test copy and examine the results before printing an ...

Page 59: ... Match with printer driver UI 2007 07 26 09 45 03We unlocked this section for modification request Pages Per Sheet printing allows you to print two or four pages on single sheets of paper Printer settings for Windows New Depends on model Match with printer driver UI 1 Access the printer settings ...

Page 60: ...e of the following Quality Option settings Draft for rough drafts with reduced print quality Text for text only pages Text Image for higher quality pages with text and images Web for web pages Photo for good quality and speed 3 Select the paper source as the Source setting 4 Select the appropriate Type setting See Selecting the Correct Paper Type on page 30 ...

Page 61: ...s Per Sheet printing 9 Click OK to close the printer settings window After completing the steps above print one test copy and examine the results before printing an entire job 2 4 Prints two or four pages of your document on a single piece of paper Print Page Borders Prints frames around the pages printed on each sheet Page Order Allows you to specify the order in which the pages will be printed o...

Page 62: ...th printer driver UI 2007 07 26 09 45 03We unlocked this section for modification request Poster printing allows you to print poster size images by enlarging one page to cover several sheets of paper Printer settings New Depends on model Match with printer driver UI 1 Access the printer settings ...

Page 63: ...of the following Quality Option settings Draft for rough drafts with reduced print quality Text for text only documents Text Image for higher quality pages with text and images Web for web pages Photo for good quality and speed 3 Select the paper source as the Source setting 4 Select the appropriate Type setting See Selecting the Correct Paper Type on page 30 ...

Page 64: ...ons 64 5 Select the appropriate Size setting 6 Select Portrait tall or Landscape wide to change the orientation of your printout 7 Click the Page Layout tab and select Multi Page then select Poster Printing Click the up or down arrow to select 2x1 2x2 3x3 or 4x4 ...

Page 65: ... to print 10 Click OK to close the Poster Settings window After completing the steps above print one test copy and examine the results before printing an entire job Then follow the instructions See How to make a poster from your printouts on page 66 Print Cutting Guides Prints guide lines for cutting Overlapping Alignment Marks Slightly overlaps the panels and prints alignment markers so that the ...

Page 66: ...w to make a poster with 2x2 selected under Poster Printing and Overlapping Alignment Marks selected as the Print Cutting Guides 1 Cut off the margin of Sheet 1 along a vertical line through the center of the top and bottom cross marks 2 Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks then temporarily tape the two sheets together from the back ...

Page 67: ... this time a line to the left of the cross marks 4 Align the edges of the paper using the alignment markers and tape them together from the back 5 Repeat the instructions from step 1 to step 4 to tape Sheets 3 and 4 together 6 Repeat the instructions from step 1 to step 4 to tape the top and bottom edges of the paper 7 Cut off the remaining margins ...

Page 68: ...atch with printer driver UI 2007 07 26 09 45 03We unlocked this section for modification request Watermark printing allows you to print a text based or image based watermark on your document Printing the watermark New Depends on model Match with printer driver UI 1 Access the printer settings ...

Page 69: ... rough drafts with reduced print quality Text for text only documents with higher text quality Text Image for higher quality documents with text and images 3 Select the paper source as the Source setting 4 Select the appropriate Type setting See Selecting the Correct Paper Type on page 30 5 Select the appropriate Size setting 6 Select Portrait tall or Landscape wide to change the orientation of yo...

Page 70: ... Special Layout Options 70 7 Click the Page Layout tab choose the desired watermark from the Watermark list then click Settings If you want to create your own watermark see the following instructions See Creating your own watermark on page 71 ...

Page 71: ...ng the image within the preview window 9 Click OK to return to the Page Layout window 10 Click OK to close the printer settings window After completing the steps above print one test copy and examine the results before printing an entire job Creating your own watermark New Match with printer driver UI You can add your own text based or image based watermarks to the Watermark list ...

Page 72: ... select BMP Click Browse to locate the bitmap file you want to use then click Open Type a name for your watermark in the Name text box then click Save To create a text based watermark select Text Type your text in the Text box This text will also be used as the watermark name If you want to change the watermark name type a new name in the Name text box then click Save 3 Click OK to return to the P...

Page 73: ...lowing window appears 5 Make sure that the appropriate watermark is selected in the Watermark list then select Color Position Density Size Font Style and Angle settings For details see the online help Your settings are reflected in the preview window 6 When you finish making settings click OK ...

Page 74: ...describes how to use the control panel For B 500DN users Explains how to use the control panel for B 500DN Buttons and lights on page 75 Icons on the LCD on page 77 How to access the control panel menus on page 78 Control panel menu list on page 78 Status and error messages on page 82 Printing the status sheet on page 84 For B 300 users Explains how to use the control panel for B 300 Buttons and l...

Page 75: ...buttons 3 lights and a liquid crystal display LCD Buttons and lights The table below describes the functions of the buttons on the control panel Button Description Power button Turns the printer on or off Cancel button Cancels the print job if pressed during printing Returns to the Ready status when pressed in Menu mode ...

Page 76: ...eter in the selected item in Menu mode Executes the item if the selected item is for execution only Feeds the paper when paper feed failed Light Description Ink status light orange On The installed ink cartridge is expended The ink cartridge is not installed The installed ink cartridges cannot be used with the printer The cartridge lock lever is in the unlocked position The installed maintenance b...

Page 77: ...printing The printer is cleaning the print head The printer is charging the ink The printer is canceling printing Off The printer is off Icon Description The icon gives a rough estimate of the useable ink remaining in the ink cartridge The installed ink cartridge is nearly expended The installed ink cartridge is expended The ink cartridge is not installed The installed ink cartridges cannot be use...

Page 78: ... first item appears on the LCD screen 4 Press the d Down or u Up button to scroll through the items 5 Press the OK or r Right button to select the desired item The first parameter appears on the LCD screen 6 Press the d Down or u Up button to scroll through the parameters 7 Press the OK button to store the selected parameter If the parameter is for execution only press the OK button to execute the...

Page 79: ...a print head nozzle check pattern for each ink cartridge From the printing results you can check whether the nozzles are delivering ink properly See Checking the Print Head Nozzles on page 107 Status sheet You can print the current printer status See Printing the status sheet on page 84 Network sheet You can print the current settings of the network interface Item Parameter Language English French...

Page 80: ...d to maintenance Head alignment You can print a head alignment test pattern From the printing results you can adjust the head alignment Cleaning You can clean the print head You can also print nozzle check pattern before cleaning Cleaning sheet You can clean up the rollers inside the printer Contrast adj You can adjust the contrast of the LCD screen Press the u Up or d Down button to adjust contra...

Page 81: ...ntrol panel When Init N W set is selected you can revert the network settings of the printer to the factory default value IP address Subnet mask Default gateway You can set the IP address Subnet Mask and Default Gateway to the printer To change the parameter press the l Left or r Right button to move cursor and the u Up or d Down button to change number Bonjour You can set the Bonjour settings of ...

Page 82: ...ing data Ready The printer is ready to print Power save The printer is in the power save mode Power off The printer is shutting down Message Problem Solutions Service call see guide Service call error occurs Turn off the printer and then back on If the error does not clear contact Epson Service Center See Epson Service Center on page 147 Printer near end of service life Parts inside the printer ar...

Page 83: ...on Move the cartridge lever to the locked position Set ink cartridge The ink cartridge is not installed Install the ink cartridge Replace ink cartridge The ink cartridge cannot be used with the printer Install the genuine ink cartridge The ink cartridge is expended Replace the ink cartridge See Replacing an ink cartridge on page 98 Set paper in cassette Paper is not loaded in the front paper casse...

Page 84: ... paper cassette 2 Press the r Right button to enter Menu mode 3 Press the d Down or u Up button to display TEST PRINT and then press the OK or r Right button 4 Press the d Down or u Up button to display STATUS SHEET and then press the OK or r Right button 5 Press the OK button to start printing a status sheet After printing is finished the printer returns to the Test print menu For B 300 users The...

Page 85: ...on or off Ink button Cleans the print head if pressed and held for 3 seconds Prints a status sheet if the P Power button is pressed while holding down the H Ink button Paper Cancel button Feeds and ejects the paper Restart printing when a double feed error is detected Feeds the paper when paper feed failed Ejects the paper when the paper is jammed Cancels the print job if pressed during printing P...

Page 86: ...f its service life The maintenance box is not installed The installed maintenance box cannot be used with the printer The maintenance box cover is open The cartridge lever is in the unlocked position Flashing The maintenance box is nearing the end of its service life Paper status light orange On No paper is loaded in the paper source The printer loads more than one sheet of paper at a time Flashin...

Page 87: ... is ready to print The printer is starting The printer is printing The printer is cleaning the print head The printer is charging the ink The print job is canceled Lights Problem and solution Ink end The installed ink cartridge is expended Replace the ink cartridge Ink cartridge error The ink cartridge is not installed Install the ink cartridge The ink cartridge is not detected Install the ink car...

Page 88: ...ge lever is in the unlocked position Move the cartridge lever to the locked position Maintenance box nearing the end of its service life The maintenance box is nearing the end of its service life Obtain the new maintenance box Paper out Paper is not loaded Load the paper and then press the Paper Cancel button Double feed error The printer feeds more than one sheet of paper at a time Remove the jam...

Page 89: ... the printer again and contact Epson Service Center See Epson Service Center on page 147 Service required each light blinks alternatively Parts inside the printer are at the end of their service life Contact Epson Service Center to replace them See Epson Service Center on page 147 Nozzle maintenance required Print head nozzles are clogged or misaligned Perform the nozzle check and print head clean...

Page 90: ... print a status sheet to see the current default values To print a status sheet follow the steps below 1 Make sure that A4 size paper is loaded in the front paper cassette 2 Turn off the printer 3 Turn on the printer while holding down the H Ink button The printer prints the status sheet ...

Page 91: ... duplex unit Follow the steps below to install the duplex unit 1 Turn off the printer 2 Press the hooks on both sides of the upper rear printer cover and then remove the upper rear printer cover Note The removed upper rear printer cover should be retained since it will be necessary when you remove the duplex unit ...

Page 92: ... side of the duplex unit first and then attach the duplex unit Uninstalling the duplex unit Follow the steps below to uninstall the duplex unit 1 Turn off the printer 2 Remove the duplex unit by pulling it while holding down the buttons on both sides of the duplex unit ...

Page 93: ...B 300 B 500DN User s Guide Installing Option 93 3 Attach the upper rear printer cover ...

Page 94: ...the ink cartridge For Windows Note Epson cannot guarantee the quality or reliability of non genuine ink If non genuine ink cartridges are installed the ink cartridge status will not be displayed To check the ink cartridge status do one of the following Double click the printer shortcut icon on your Windows taskbar To add a shortcut icon to the taskbar refer to the following section See From the sh...

Page 95: ... graphic displays the ink cartridge status Note If any of the ink cartridges installed in the printer is broken incompatible with the printer model or improperly installed EPSON Status Monitor 3 will not display an accurate calculation of the ink cartridge status Be sure to replace or reinstall any ink cartridge indicated by EPSON Status Monitor 3 ...

Page 96: ...n you start a print job Click the Check Ink Levels button and then you can check the ink cartridge status from this window Note To display the progress meter automatically click the Maintenance tab in the printer driver window click Speed Progress and then select the Show Progress Meter check box ...

Page 97: ... or Standard Capacity Ink Cartridge or High Capacity Ink Cartridge One of these cartridges is needed when you transport the printer Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Keep ink cartridges out of the reach of children Do not allow children to drink the ink or handle the...

Page 98: ... your print head a variable ink safety reserve remains in the cartridge when your printer indicates to replace the cartridge The yields quoted for you do not include this reserve Replacing an ink cartridge New Only for dye ink with check position Only for pigment ink with check positionIn case of SPC or Standalone printer use HASEI part To replace the ink cartridge follow the steps below 1 Open th...

Page 99: ... 500DN User s Guide Replacing Consumables 99 3 Remove the expended installed ink cartridge Note Hold the printer with your hand when you remove the ink cartridge 4 Remove the new ink cartridge from the package ...

Page 100: ...ways install an ink cartridge immediately after removing the old cartridge If the cartridge is not installed promptly the print head may dry out and be unable to print 5 For best results shake the ink cartridge for about five seconds 6 Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer and then insert it into the slot ...

Page 101: ...emove and reinsert cartridges more often than necessary Doing so can compromise the needle valve seal and allow air to enter the ink tubes causing nozzle loss 7 Move the cartridge lever to the locked position 8 Close the cartridge cover Note When you install the Extra High Capacity Ink Cartridge use the printer with the cartridge cover opened ...

Page 102: ...CD screen Note You can check the maintenance box status by the icon displayed on the lower right of the LCD screen as well See Icons on the LCD on page 77 Using the printer lights B 300 To check the maintenance box status see the Maintenance box status light The Maintenance box status lights let you know the remaining free capacity of the maintenance box For Windows Note Epson cannot guarantee the...

Page 103: ...con on your Windows taskbar To add a shortcut icon to the taskbar refer to the following section See From the shortcut icon on the taskbar on page 15 Open the printer driver click the Maintenance tab then click the EPSON Status Monitor 3 button A graphic displays the maintenance box status ...

Page 104: ...rranties and under certain circumstances may cause erratic printer behavior Epson cannot guarantee the quality of reliability of non genuine maintenance box The maintenance box status is not displayed when non genuine maintenance box is used Do not dismantle the maintenance box Do not touch the green IC chip on the side of the maintenance box Keep out of reach of children and do not drink the ink ...

Page 105: ...Lift up and pull the installed maintenance box outward Note Do not tilt the maintenance box when you uninstall the maintenance box Hold the maintenance box with both hands when you handle the maintenance box 5 Put the used maintenance box into the plastic bag and then seal off Note The plastic bag is provided with the new maintenance box ...

Page 106: ...B 300 B 500DN User s Guide Replacing Consumables 106 6 Insert the new maintenance box into place as far as it will go 7 Close the maintenance box cover ...

Page 107: ...ad Normally you do not need to perform the nozzle check and print head cleaning however the self cleaning function cannot completely prevent the occurrence of missing dots Using the Nozzle Check utility for Windows New Match with printer driver UI Follow the steps below to use the Nozzle Check utility 1 Make sure that no lights are indicating errors 2 Make sure that A4 size paper is loaded in the ...

Page 108: ...o print nozzle check pattern After printing the cleaning menu appears If you find a print quality problem press the OK button to clean the print head Using the printer buttons B 300 Follow the steps below to check the print head nozzles using the printer buttons 1 Make sure that no lights are indicating errors 2 Turn off the printer 3 Make sure that A4 size paper is loaded in the front paper casse...

Page 109: ...ning the print head which ensures that the nozzles are delivering ink properly You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the printer by using the control panel or buttons Note Clean the print head only if print quality declines for example if the printout is blurry or the color is incorrect or missing Use the Nozzle Check utility ...

Page 110: ...urs Then run the nozzle check again and repeat the head cleaning if necessary If print quality remains a problem contact Epson Service Center See Epson Service Center on page 147 To maintain print quality we recommend printing a few pages on a regular basis Using the control panel B 500DN Follow the steps below to clean the print head using the control panel 1 Make sure that A4 size paper is loade...

Page 111: ... on a regular basis Using the printer buttons B 300 Follow the steps below to clean the print head using the printer buttons 1 Make sure that no lights are indicating errors 2 Make sure that A4 size paper is loaded in the front paper cassette 3 Press and hold down the H Ink button for three seconds The printer starts cleaning the print head and the P Power light begins flashing c Caution Never tur...

Page 112: ...ttern with the Print Head Alignment utility Using the Print Head Alignment utility for Windows Follow the steps below to align the print head using the Print Head Alignment utility 1 Make sure that no lights are indicating errors 2 Make sure A4 size plain paper is loaded in the front paper cassette 3 Right click the printer icon on the taskbar then select Print Head Alignment If the printer icon d...

Page 113: ...er operating at its best clean it thoroughly several times a year w Warning Be careful not to touch the parts inside the printer c Caution Never use alcohol or thinner to clean the printer These chemicals can damage the printer Do not apply grease to the metal parts under the print head Be careful to keep water away from the electronic components Do not spray the inside of the printer with lubrica...

Page 114: ...d then press the OK or r Right button 5 Press the OK button The printer feeds and ejects paper Repeat these steps until no ink gets on the paper Using the printer buttons B 300 Follow the steps below to align the print head using the printer button 1 Make sure that A4 size paper is loaded in the front paper cassette 2 Press the Paper Cancel button to feed and eject paper Repeat these steps until n...

Page 115: ... maintenance box installed to prevent the ink from leaking Note If you use the Extra High Capacity Ink Cartridge install the default ink cartridge or Standard Capacity Ink Cartridge or High Capacity Ink Cartridge instead when you transport the printer 6 Close the output tray and paper support 7 Attach the protective materials to both sides of the printer 8 Repack the printer and power cord in the ...

Page 116: ...rol panel menus on page 78 Using the utilities for your computer See the network guide in the CD ROM Note Since the network guide is common for Epson printers some part of the descriptions are not for this printer Depending on this printer s supported OS versions protocols utilities and any other supported information see appropriate descriptions in the network guide To find the supported OS versi...

Page 117: ...count is set as Computer Administrator You must log on to Windows 2000 as a user with administrative privileges belonging to the Administrators group to install software When you use your printer as a shared printer on a network with the following combinations of computers the client operating systems are not able to communicate with the printer so that some functions are not available for that pa...

Page 118: ...er then type a Share name Windows 2000 Select Shared as then type a name for the shared printer Note Do not use spaces or hyphens in the share name If you want Windows Vista XP and 2000 to automatically download printer drivers for computers that are running different versions of Windows click Additional Drivers and select the environment and the operating systems of the other computers Click OK t...

Page 119: ...egory If the Control Panel is in Classic View click Printers Windows XP Click Start and select Control Panel then double click Printers and Faxes If the Control Panel is in Category View click Printers and Other Hardware then click Printers and Faxes Windows 2000 Click Start point to Settings and click Printers 2 Windows Vista Click the Add a Printer button Windows XP and 2000 Double click the Add...

Page 120: ... the computer to which the printer is connected the Add Printer Wizard may prompt you to install the printer driver from the printer software CD ROM Click the Have Disk button and follow the on screen instructions To monitor the status of a shared printer EPSON Status Monitor 3 must be installed on each computer EPSON Status Monitor 3 is automatically installed when you install the printer softwar...

Page 121: ...n To solve a problem you may need to cancel printing See Canceling Printing on page 40 Error indicators New Depends on model See Spec For B 500DN users You can diagnose and solve most problems by checking the error messages on the LCD screen If the printer stops working and displays a message on the LCD screen refer to the section below to diagnose the problem and then follow the recommended corre...

Page 122: ...e that A4 size paper is loaded in the front paper cassette 4 Turn on the printer and make sure that READY appears on the LCD screen 5 Press the r Right button to enter Menu mode 6 Press the d Down or u Up button to display TEST PRINT and then press the OK or r Right button 7 Press the d Down or u Up button to display NOZZLE CHECK and then press the OK or r Right button 8 Press the OK button to sta...

Page 123: ...rinter 3 Make sure that A4 size paper is loaded in the front paper cassette 4 Hold down the Paper Cancel button and press the P Power button to turn on the printer When the printer turns on release both the buttons A test page prints showing a firmware version and a nozzle check pattern If the pattern has gaps you need to clean the print head See Cleaning the Print Head on page 109 If the test pag...

Page 124: ...ctions are not available for that particular client Using the progress meter When you send a print job to the printer the progress meter appears as shown in the illustration below The progress meter indicates the progress of the current print job and provides printer status information This window also displays error messages as well as helpful tips for better printing Refer to the appropriate sec...

Page 125: ...progress meter window A new tip appears every 15 seconds For more details on the tip displayed in the window click the Details button Error messages If a problem occurs during printing an error message appears in the text box of the progress meter window For more detailed information click Technical Support to access the online User s Guide ...

Page 126: ...he printer status There are two ways to access EPSON Status Monitor 3 Double click the printer shortcut icon on the Windows taskbar If the printer icon does not appear refer to the following section to add the icon See From the shortcut icon on the taskbar on page 15 Open the printer driver click the Maintenance tab then click the Status Monitor 3 button ...

Page 127: ...3 provides a graphic display of the ink status To see the detailed information on ink cartridge click Information in the Ink Levels Maintenance box Status EPSON Status Monitor 3 provides a graphic display of the maintenance box status Technical Support You can access the online User s Guide from EPSON Status Monitor 3 If you encounter a problem click Technical Support in the EPSON Status Monitor 3...

Page 128: ...users Press the OK button to eject the jammed paper For B 300 users Press the Paper Cancel button to eject the jammed paper 2 If the error does not clear turn off the printer and remove all of the paper inside including any torn pieces Refer to the appropriate section below In the output tray Gently pull out the jammed paper forward Inside the printer Open the front printer cover and then gently p...

Page 129: ...uide Troubleshooting 129 In the rear sheet feeder Gently pull out the jammed paper upward In the front paper cassette Close the output tray and pull out the front paper cassette Then gently pull out the jammed paper forward ...

Page 130: ...ssette pull out the output tray first and remove all paper that is set in the front paper cassette Then pull out the front paper cassette and gently pull out the jammed paper forward After you remove the jammed paper and insert the front paper cassette reinsert the output tray into the printer ...

Page 131: ...500DN User s Guide Troubleshooting 131 In the back of the printer Remove the duplex unit B 500DN or the upper rear printer cover B 300 and open the lower rear printer cover Then gently pull out the jammed paper ...

Page 132: ...on to resume printing Note If you cannot easily remove a foreign object do not use force and do not disassemble the printer Contact Epson Service Center for assistance See Epson Service Center on page 147 If your paper jams frequently make sure of the following The paper is smooth not curled or wrinkled You are using high quality paper The printable side of the paper is face up in the rear sheet f...

Page 133: ...flat stable surface that extends beyond the base in all directions The printer will not operate properly if it is tilted Print Quality Problems If you are having print quality problems then compare it with the illustrations below Click the caption under the illustration that best resembles your printout Good sample Good sample Horizontal banding on page 134 Vertical misalignment or banding on page...

Page 134: ...dge on page 98 Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer See Selecting the Correct Paper Type on page 30 Vertical misalignment or banding 2007 11 09 15 30 53We unlocked this section for modification request Make sure the printable side of the paper is face up in the rear sheet feeder and face down in the front paper cassette ...

Page 135: ...page 98 If your paper runs out replace it as soon as possible If the printer is left without paper for a long period of time the colors of your next print job may be incorrect Blurry or smeared printout New Match with printer driver UI 2007 07 26 09 45 03We unlocked this section for modification request Use only paper recommended by Epson See Paper Consumables and Option on page 156 Make sure the ...

Page 136: ...the printer driver then reinstall it See Uninstalling the Printer Software on page 17 Incorrect margins 2007 07 26 09 45 03We unlocked this section for modification request Check the margin settings in your application Make sure that the margins are within the printable area of the page See Printable area on page 159 Make sure the printer driver settings are appropriate for the paper size you are ...

Page 137: ...w of the printer driver Uninstall the printer driver then reinstall it See Uninstalling the Printer Software on page 17 After trying one or more of these solutions run a printer operation check to check your results See Running a printer operation check for B 500DN users on page 122 See Running a printer operation check for B 300 users on page 123 Printed side is smeared or scuffed New match with ...

Page 138: ...ep the print head clean and to ensure you receive premium print quality If the print head nozzles are clogged the printer automatically cleans the print head During self checking and during self cleaning operation the print speed may decrease Uninstall the printer driver then reinstall it See Uninstalling the Printer Software on page 17 If you try all of the methods above and cannot solve the prob...

Page 139: ...hen reload the paper If too many copies of a file are being printed check the Copies setting in your printer driver as follows and also check in your application For Windows check the Copies setting on the Page Layout window See the printer driver online help for details Paper is improperly loaded If you have loaded the paper too far into the printer the printer cannot feed the paper correctly Tur...

Page 140: ...rgy Press any button except the P Power button to return the control panel to its previous state Make sure the USB cable is securely connected to the printer and to your computer and check that the USB cable is not damaged nor badly crimped If you are using the USB interface make sure your cable meets the USB 1 1 or 2 0 standards If you are connecting the printer to your computer via a USB hub con...

Page 141: ...h memory Try reducing the resolution of your image or printing the image at a smaller size You may need to install more memory in your computer Uninstall the printer driver then reinstall it See Uninstalling the Printer Software on page 17 Increasing the Print Speed You can increase print speed by selecting certain settings in the Speed Progress window Click the Speed Progress button on your print...

Page 142: ...g dialog box appears The table below lists the factors affecting print speed For more details on each item see the online help Print speed Faster Slower High Speed Copies On Off Always spool RAW datatype On Off Page Rendering Mode On Off Print as Bitmap On Off ...

Page 143: ...dge See Replacing an ink cartridge on page 98 The color ink is consumed even when printing in black ink only Not only the black ink but also the color ink are consumed during the following operations print head cleaning and self cleaning Feel a slight electric shock when you touch the printer short circuit If you use the outlet on the same circuit as other peripheral devices you may feel a slight ...

Page 144: ...other downloadables access the site at http www epson com Then select the support section of your local Epson Web site Contacting Customer Support New For All products Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact customer support services for assistance If custome...

Page 145: ...ealer should always be the first call for advise on problems they can often solve problems quickly and easily as well as give advise on the next step to take Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf The site provides a download area for drivers Epson contact points new product information and technical s...

Page 146: ...oad Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Phone 65 6586 3111 Our HelpDesk team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Help for Users in Thailand New For all products Contacts for information support and s...

Page 147: ...load Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Sales enquiries and product information Technical support Epson Service Center Epson Hotline Phone 84 8 823 9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Phone 62 21 572 4350 Fax 62 21 572 4357 Jakarta Ruko Orion Dusit Lt 1 Jl Arteri Mangga Dua Jakarta Phone 62 21 62301103 Fax 6...

Page 148: ...requently Asked Questions FAQs Latest versions of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Help for Users in Malaysia New For All products Contacts for information support and services are World Wide Web http www epson com my Information ...

Page 149: ...ers for download and products enquiry are available Epson India Head Office Bangalore Epson India Regional Offices Fax 603 56288388 399 Phone 603 56288222 Phone 603 56288333 Phone 080 30515000 Fax 30515005 Location Telephone number Fax number Mumbai 022 28261515 16 17 022 28257287 Delhi 011 30615000 011 30615005 Chennai 044 30277500 044 30277575 Kolkata 033 22831589 90 033 22831591 Hyderabad 040 6...

Page 150: ...come to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813 6567 Our Hotline team can help you with the following over the phone Sales enquiries and product inf...

Page 151: ...B 300 B 500DN User s Guide Product Information 151 Appendix B Product Information Printer Parts New Depends on model B 500DN Front view ...

Page 152: ...rint Head Prints ink on your paper f Control panel Use the buttons and monitor the LCD screen and lights to control your printer See Using the Control Panel on page 74 g Maintenance box cover Covers the maintenance box Open only when replacing the maintenance box h Output tray Holds the ejected paper i Front paper cassette Holds your paper and feeds it for printing j Cartridge lever Locks the inst...

Page 153: ... printer b Ethernet connector Connects the 10Base T 100Base TX cable from your computer to the printer c Duplex unit Prints double sided printing automatically d AC inlet Connects the power cord e Rear printer cover Covers the printing mechanism Open only when the paper jams f Vent hole Ejects the heated air from the printer ...

Page 154: ...b Rear sheet feeder Holds your paper and feeds it for printing c Paper support Supports the paper loaded in the rear sheet feeder d Front printer cover Covers the printing mechanism Open only when the paper jams e Print Head Prints ink on your paper f Control panel Use the buttons and monitor the lights to control your printer See Using the Control Panel on page 74 ...

Page 155: ...led ink cartridges k Cartridge cover Covers the ink cartridges Open only when replacing the ink cartridges a USB connector Connects the USB cable from your computer to the printer b Upper rear printer cover Covers the printing mechanism Open when attaching the duplex unit and when the paper jams in the back of the printer c AC inlet Connects the power cord d Lower rear printer cover Covers the pri...

Page 156: ...n Ink cartridges You can use the following ink cartridges with this printer Note Ink cartridge part numbers vary by location Paper Size Epson Bright White Ink Jet Paper A4 Epson Matte Paper Heavyweight A4 Epson Double Sided Matte Paper A4 Epson Photo Quality Ink Jet Paper A4 Epson Photo Quality Self Adhesive Sheet A4 Epson Professional Flyer Paper A4 Epson Photo Paper A4 Ink cartridge Part numbers...

Page 157: ...rinter New Depends on model See Spec Windows requirements To use this printer you must have any of the following Windows operating systems installed For details on interfaces and operating systems refer to the following table Part number Maintenance Box T6190 Part number Duplex unit C802531 System PC Interface Windows Vista Windows XP and 2000 USB 2 0 Host Driver by Microsoft must be used USB 2 0 ...

Page 158: ...ality paper may reduce print quality and cause paper jams or other problems If you encounter problems switch to a higher grade of paper Use paper under normal conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH Single sheets Size A4 210 297 mm 10 15 cm 4 6 in A6 105 148 mm A5 148 210 mm B5 182 257 mm 13 20 cm 5 8 in 20 25 cm 8 10 in 16 9 wide size 102 181 mm 100 148 mm Letter 8 1 2 1...

Page 159: ...on 159 Envelopes Printable area New Depends on model Diagonal lines show printable area Single sheets Size Envelope 10 4 1 8 9 1 2 in Envelope DL 110 220 mm Envelope C6 114 162 mm Paper types Plain bond paper Weight 75 g m to 100 g m A C B L B R ...

Page 160: ... of the printout or the area may be smeared Automatic double sided printing supports the plain paper only Minimum margin for C is 16 mm 0 63 in when you use automatic double sided printing Minimum margin Media type Single sheets Envelopes A 3 0 mm 0 12 in 3 0 mm 0 12 in B L B R 3 0 mm 0 12 in 5 0 mm 0 20 in C 3 0 mm 0 12 in 3 0 mm 0 12 in A B R B L C ...

Page 161: ... quality printouts the print head in your printer will be fully charged with ink This one off process consumes a quantity of ink and therefore these cartridges print fewer pages compared to subsequent ink cartridges Yields vary considerably based on images printed print settings paper type frequency of use and temperature To ensure you receive premium print quality and to help protect your print h...

Page 162: ...t feeder About 100 sheets at 75 g m paper Dimensions B 500DN Storage Width 480 mm 18 9 in Depth 489 mm 19 3 in Height 312 mm 12 3 in Printing Width 480 mm 18 9 in Depth 656 mm 25 8 in Height 372 mm 14 6 in B 300 Storage Width 480 mm 18 9 in Depth 420 mm 16 5 in Height 312 mm 12 3 in Printing Width 480 mm 18 9 in Depth 624 mm 24 6 in Height 372 mm 14 6 in Weight B 500DN Approx 10 7 kg 23 6 lb witho...

Page 163: ...er consumption Printing Approx 32 0 W ISO IEC10561 Letter Pattern Approx 32 0 W ISO IEC10561 Letter Pattern Ready mode Approx 8 0 W Approx 8 0 W Sleep mode Approx 4 5 W Approx 5 0 W Power off Approx 0 3 W Approx 0 6 W 100 120 V Model 220 240 V Model Input voltage range AC 90 to 132 V AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 7 A 0 4 A P...

Page 164: ...ation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR 22 Class B Low voltage directive 2006 95 EC EN60950 1 EMC directive 2004 108 EC EN55022 Class B EN61000 3 2 EN61000 3 3 EN55024 EMC AS NZS CISPR22 Class B USB 2 0 Hi Speed ...

Page 165: ...B 300 B 500DN User s Guide Product Information 165 Option New Depends on model See Spec Duplex unit B 300 only Width 313 mm 12 3 in Depth 163 mm 6 4 in Height 92 mm 3 6 in Weight Approx 0 9 kg 1 98 lb ...

Page 166: ...support 144 D Documents printing 36 Windows printer settings 36 Double sided printing 43 Windows 45 Driver accessing for Windows 14 uninstalling 17 Duplex unit 153 installing 91 part number 157 specification 165 uninstalling 92 E Edge guide 152 154 Enlarging pages 56 Envelopes loading 26 printable area 160 printing 38 Windows printer settings 38 EPSON paper 20 Error indicators 121 Ethernet connect...

Page 167: ...ck B 300 123 B 500DN 122 Output support tray setting 28 Output tray 152 155 output support tray 28 setting 28 P Pages per sheet printing 59 Paper Epson special paper 20 156 feeding problems 138 loading 22 loading capacity 21 loading into front paper cassette 22 loading into rear sheet feeder 25 paper support 152 154 printable area 159 selecting type 30 specifications 158 wrinkling 139 Paper jams 1...

Page 168: ...ing page size 56 Replacing ink cartridges 98 Resizing pages 56 S Safety information 10 Service 144 Shipping printer 114 Smeared prints 135 137 Software uninstalling 17 Specification duplex unit 165 Specifications electrical 163 environmental 164 ink cartridge 161 mechanical 162 paper 158 standards and approvals 164 Speed increasing 137 141 Status Monitor Windows 126 Status sheet B 300 90 B 500DN 8...

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