Epson aculaser cx37 series Page 221 User Manual Download

Page: 221 / 261

Solving Other Problems

Symptom

Cause

Solution

Machine power is
not on.

The power cord is not correctly
plugged into the outlet.

Turn off the machine, confirm that the power cord is
correctly plugged into the outlet, and then turn on the
machine.

Something is wrong with the
outlet connected to the
machine.

Plug another electrical appliance into the outlet and see
whether it operates properly.

The power switch is not correctly
turned on (I position).

Turn the power switch off (O position), then turn it back to
the on (I position).

The machine is connected to an
outlet with a voltage or
frequency that does not match
the machine specifications.

Use a power source with the specifications listed in
Appendix, “Technical Specifications”.

The control panel
displays

TONER

LOW

much sooner

than expected.

One of the toner cartridges may
be defective.

Remove the toner cartridges and check for damage. If it is
damaged, replace it.

Printed with heavy toner
coverage.

See specifications in Appendix.

Cannot print the
machine status
list.

The tray is empty.

Check that at least Tray 1 is loaded with media, in place, and
secure.

There is a media misfeed.

Clear the media misfeed.

When the paper
type or paper size
for Tray 1 is
changed,

Check

Fax Mode

appears.

(Epson AcuLaser
CX37DNF only)

If a fax is received, it could not be
printed on paper of the currently
specified type or size. However,
copy and print operations can
be performed.

Press the

Fax

key, and then check the error details.

To print a received fax, change the paper type to

PLAIN

PAPER

and the paper size to

LEGAL

LETTER

8 1/2 x 13

1/2

Printing from a
USB memory
device is not
possible.

The file format (file extension) is
not one that can be printed.

Only files with the format (extension) for JPEG, TIFF, XPS or
PDF can be printed.

MEMORY DIRECT

for the machine

is set to

DISABLE

Change the setting for the

UTILITY

menu/

ADMIN.

MANAGEMENT

MEMORY DIRECT

ENABLE

A public user is not specified for
user authentication.

Contact the administrator of this unit.

Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide

Troubleshooting

221

Summary of Contents for aculaser cx37 series

Page 1: ...Printer Copier Scanner User s Guide NPD4496 00 EN ...

Page 2: ...rk or a registered trademark of Seiko Epson Corporation Software License Agreement This package contains the following materials provided by Seiko Epson Corporation Epson software included as part of the printing system the digitally encoded machine readable outline data encoded in the special format and in the encrypted form Font Programs other software which runs on a computer system for use in ...

Page 3: ...ou may not rent lease sublicense lend or transfer versions or copies of the Software that the Licensee does not use or Software contained on any unused media except as part of the permanent transfer of all Software and Documentation as described above 10 InnoeventwillEpsonoritslicensorbe liabletoyouforanyconsequential incidentalINDIRECT PUNITIVE or special damages including any lost profits or los...

Page 4: ...of this Agreement Adobe hereby grants you the worldwide non exclusive nontransferable royalty free license to use reproduce and publicly display the Software Adobe also grants you the rights to distribute the Software only a as embedded within digital image files and b on a standalone basis No other distribution of the Software is allowed including without limitation distribution of the Software w...

Page 5: ...ER OF WARRANTY Adobe licenses the Software to you on an AS IS basis Adobe makes no representation as to the adequacy of the Software for any particular purpose or to produce any particular result Adobe shall not be liable for loss or damage arising out of this Agreement or from the distribution or use of the Software or any other materials ADOBE AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PERF...

Page 6: ...Adobe has the right to terminate this Agreement immediately if you fail to comply with any term hereof Upon any such termination you must return to Adobe all full and partial copies of the Software in your possession or control 8 GOVERNMENT REGULATIONS If any part of the Software is identified as an export controlled item under the United States Export Administration Act or any other export law re...

Page 7: ... Standard Color on Coated paper TOYO Offset Coated 2 1 ThisICCProfile TOYOOffset Coated2 1 characterizesJapaneseoffsetpressonCoatedpaperandis fully compatible with ICC profile format About TOYO INK Standard Color on Coated paper This is the standard for color reproduction of sheet fed offset press on Coated paper made by TOYO INK MFG CO LTD TOYO INK This standard is made from printing test with us...

Page 8: ...AT ARE PROVIDED TO YOU COLLECTIVELY THE PROFILE THIS LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU EITHER AN INDIVIDUAL OR IF ACQUIRED BY OR FOR AN ENTITY AN ENTITY AND DIC CORPORATION A JAPANESE COMPANY DIC THIS LICENSE AGREEMENT PROVIDES A LICENSE TO USE THE PROFILE AND CONTAINS WARRANTY INFORMATION AND LIABILITYDISCLAIMERS IFYOUDONOTAGREETOBEBOUNDBYALLOFTHESETERMS YOU MAY NOT USE THE PROFI...

Page 9: ...ically transfer the Profile from one computer to another or over a network b Youmaynotmakeordistributecopies fix alter merge modify adapt sublicense transfer sell rent lease gift or distribute all or a portion of the Profile or modify the Profile or create derivative works based upon the Profile c You acknowledge that the Profile is not intended for any usage which may cause death or physical inju...

Page 10: ...F CONTRACT BREACH OF WARRANTY TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE EVEN IF DIC OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE FOREGOING LIMITATIONS ON LIABILITY SHALL APPLY TO ALL ASPECTS OF THIS LICENSE AGREEMENT 7 General a This License Agreement shall be governed and construed in accordance with the laws of Japan without giving effect to prin...

Page 11: ... of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project mus...

Page 12: ...m with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included withthis distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptso...

Page 13: ...RWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Thelicenceanddistributiontermsforanypublicallyavailableversionorderivativeofthiscodecannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARR...

Page 14: ...BLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Part 2 Networks Associates Technology Inc copyright notice BSD Copyright 2001 2003 Networks Associates Technology Inc All right...

Page 15: ...tions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution ThenameofCambridgeBroadbandLtd maynotbeused toendorseorpromoteproductsderived from thi...

Page 16: ...re without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY O...

Page 17: ...Y WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 6 Cisco BUPTNIC copyright notice BSD Copyright 2004 Cisco Inc and Information Network Center of Beijing University of Posts and Telecommunications All rights reserved Redistribution and use in source and binary fo...

Page 18: ...nd that both that copyright notice and this permission notice appear in supporting documentation and that the name of M I T not be used in advertising or publicity pertaining to distribution of the software without specific written prior permission Furthermore if you modify this software you must label your software as modified software and not distribute it in such a fashion that it might be conf...

Page 19: ...llowing copyright Copyright 2000 by Zero Knowledge Systems Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation and that the name of Zero Knowledge Systems I...

Page 20: ...tributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributionsinbinaryformmustreproducetheabovecopyrightnotice thislistofconditionsand the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Red Hat Inc nor the names of its contributors may be used to endorse or pr...

Page 21: ...R PURPOSE THE REGENTS OF THE UNIVERSITY OF MICHIGAN SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SOFTWARE EVEN IF IT HAS BEEN OR IS HEREAFTER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES The pkcs11 h file included in the PKINIT code has the following license Copyright 2...

Page 22: ...ECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SU...

Page 23: ...er any circumstances to copy domestic or foreign currencies or works of art without permission of the copyright owner When in doubt about the nature of a document consult with legal counsel Note This machine provides the forgery prevention function in order to prevent financial instruments from being copied illegally Weappreciate yourunderstandingthatprintedimagesmayinfrequentlyhavesomenoiseorimag...

Page 24: ...adband Ltd copyright notice BSD 15 Part 4 Sun Microsystems Inc copyright notice BSD 16 Part 5 Sparta Inc copyright notice BSD 16 Part 6 Cisco BUPTNIC copyright notice BSD 17 Kerberos 18 WPA Supplicant 21 Legal Restrictions on Copying 22 Chapter 1 Introduction Getting Acquainted with Your Machine 30 Space Requirements 30 Part Names 31 Software Disc 34 PostScript Drivers PCL Drivers 34 Printer Drive...

Page 25: ...NT Menu 86 Chapter 3 Media Handling Print Media 88 Specifications 88 Media Types 89 Guaranteed Imageable Printable Area 98 Loading Media 99 Tray 1 Manual Feed Tray 100 Tray 2 103 500 Sheet Paper Cassette Unit Tray 3 106 Duplexing 108 Output Tray 110 Media Storage 110 Original Media 111 Specifications 111 Loading a Document 112 Placing a document on the original glass 112 Loading a document into th...

Page 26: ...ice 123 Chapter 6 Using the Copier Making Basic Copies 125 Basic Copy Operation 125 Specifying the Copy Quality Setting 126 Specifying the Zoom Ratio 127 Selecting the Media Tray 128 Making Advanced Copies 128 Setting 2in1 4in1 Copying 129 Setting a Copy Function 130 Setting Duplex Double Sided Copying 134 Setting Collated Sort Copying 136 Chapter 7 Using the Scanner Scanning From a Computer Appli...

Page 27: ...rts About Toner Cartridges 167 Replacing a Toner Cartridge 169 Replacing a Photoconductor Unit 173 Replacing the Waste Toner Bottle 0595 181 Replacing the Fuser Unit 3041 3042 184 Chapter 9 Maintenance Maintaining the Machine 189 Cleaning the Machine 191 Exterior 191 Media Rollers 192 Cleaning the Laser Lens 197 Chapter 10 Troubleshooting Printing a Configuration Page 202 Preventing Media Misfeeds...

Page 28: ...dix Technical Specifications 245 Appendix B Where To Get Help Contacting Epson Support 248 Before Contacting Epson 248 Help for Users in North America 248 Help for Users in Latin America 249 Help for Users in Europe 250 Help for Users in Taiwan 250 Help for Users in Australia 251 Help for Users in Singapore 252 Help for Users in Thailand 252 Help for Users in Vietnam 253 Help for Users in Indonesi...

Page 29: ...Index Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Contents 29 ...

Page 30: ...r Machine Space Requirements To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below Front View Side View Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Introduction 30 ...

Page 31: ...feed cover 2 b Document guide 2 c Document feed tray 2 d Extension tray 2 e Document output tray 2 f Document stopper Note The ADF may appear as document cover in some status and error messages Lower the document stopper when scanning Legal size paper with the ADF 3 USB HOST port Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Introduction 31 ...

Page 32: ... Extension tray 9 Output tray 10 Scanner unit 11 Fuser unit 12 Right door 13 Transfer roller 14 Transfer belt unit 15 Photoconductor unit s 16 Front cover 17 Waste toner bottle 18 Toner cartridge s Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Introduction 32 ...

Page 33: ...15 16 17 18 11 12 13 14 Rear View 3 4 7 5 2 1 6 1 10Base T 100Base TX 1000Base T IEEE 802 3 Ethernet interface port Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Introduction 33 ...

Page 34: ...features including finishing and advanced layout For details refer to Printer Driver Settings on page 116 Windows XP Vista 7 Server 2003 Server 2008 Server 2008 R2 for 64bit Printer Drivers PPD Files Drivers Use Benefit Mac OS X 10 3 10 4 10 5 10 6 Thesefilesarerequiredinordertousetheprinterdriverfor each operating system For details of the Linux printer driver refer to the Reference Guide Red Hat...

Page 35: ...s not correspond to 64 bit applications though it corresponds to 32 bit applications on 64 bit OS PC Fax Drivers Epson AcuLaser CX37DNF only Drivers Use Benefit Windows XP Vista 7 Server 2003 Server 2008 These drivers enable you to specify fax settings such as the paper settings for sending faxes and the settings for editingtheaddressbook Fordetails refertotheFacsimile User s Guide Windows XP Vist...

Page 36: ...vers and on specifying settings for the network and the printer management utility System Requirements Personal computer Pentium II 400MHz or higher PowerPC G3 or later G4 or later is recommended Macintosh equipped with an Intel processor Operating System Microsoft Windows Windows 7 Home Basic Home Premium Professional Ultimate Edition Home Basic Home Premium Professional Ultimate x64 Edition Wind...

Page 37: ... 5 Desktop SUSE Linux Enterprise Desktop 10 Free hard disk space 256 MB or more RAM 128 MB or more CD DVD drive I O interface 10Base T 100Base TX 1000Base T IEEE 802 3 Ethernet interface port USB 2 0 High Speed compliant port Note For details of the Linux drivers refer to the Reference Guide Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Introduction 37 ...

Page 38: ...t the Control Panel Epson AcuLaser CX37DNF 1 2 4 5 6 7 8 3 10 11 9 14 15 16 18 13 17 12 14 Epson AcuLaser CX37DN 4 1 6 7 8 3 10 11 9 14 15 16 13 12 14 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Control Panel and Configuration Menu 38 ...

Page 39: ...Scan key LED Enters Scan mode Lights up in green to indicate that the machine is in Scan mode For details on the scanner functions refer to Using the Scanner on page 138 7 Copy key LED Enters Copy mode Lights up in green to indicate that the machine is in Copy mode For details on the copy functions refer to Using the Copier on page 125 8 Stop Reset key Returns the settings to their defaults and st...

Page 40: ...acsimile User s Guide 18 Redial Pause key Epson AcuLaser CX37DNF only Recalls the last number dialed Inserts a pause when a number is dialed For details refer to the Facsimile User s Guide Display Indications Main Screen Copy Mode No Indication Description 1 Copy settings Allowsthecurrentsettingstobecheckedandthevarioussettingstobechanged For details refer to Copy settings on page 41 2 Status Depe...

Page 41: ...pecifying the Zoom Ratio on page 127 3 Copy quality Indicates the copy quality that is selected For details on selecting the copy quality refer to Specifying the Copy Quality Setting on page 126 4 Collated Sort copying Indicates whether or not collated Sort copying is selected For details on selecting collated Sort copying refer to Setting Collated Sort Copying on page 136 Epson AcuLaser CX37 Seri...

Page 42: ...efer to REPORT STATUS Menu on page 46 10 PS PCL PRINT Select this menu item to print or delete jobs stored on the machine s hard disk optional and to changethe settingsrelated to PS PCLprinting Fordetails refer to PS PCL PRINT Menu on page 67 11 MEMORY PRINT Select this menu item to perform memory direct printing operations and to specify settings for these operations For details refer to MEMORY P...

Page 43: ...refer to Selecting the Scan Quality Setting on page 162 3 Scan data destination Indicatesthespecified destinationforthescandata For detailsonspecifying the destination of the data refer to Specifying the Data Location on page 146 and Specifying the Destination Address Scan to E mail FTP SMB on page 147 Note If no destination has been specified SCAN TO appears Epson AcuLaser CX37 Series Printer Cop...

Page 44: ...ransmission Job on page 165 Note Thismenu itemdoesnotappearifane mailaddress FTPaddressorSMB address was specified as the destination 9 UTILITY Selectthismenuitemtochangethevariousmachinesettings Fordetails referto UTILITY Menu on page 48 Note Thismenu itemdoesnotappearifane mailaddress FTPaddressorSMB address was specified as the destination 10 REPORT STATUS Select this menu item to view the tota...

Page 45: ...asthemedia type Checking the Machine Status and Settings TONER REMAINING With the main screen displayed press the l key to display the TONER REMAINING screen From this screen a general estimate of the amount of toner remaining in the toner cartridges can be viewed To return to the main screen press the Back key Note If the Select key is held down for at least 2 seconds while the screen described a...

Page 46: ... total number of pages printed in black and white COLOR PRINT This counter shows the total number of pages printed in color FAX PRINT Epson AcuLaser CX37DNF only This counter shows the total number of pages that were faxed TOTAL SCAN This counter shows the total number of document pages that were scanned SUPPLY STATUS The remaining amount of toner in the toner cartridges and the remaining service ...

Page 47: ...LT REPORT Prints the results of scan fax transmissions RX RESULT REPORT Epson AcuLaser CX37DNF only Prints the results of fax receptions ACTIVITY REPORT Epson AcuLaser CX37DNF only Prints the results of fax transmissions and receptions MEMORY DATA LIST Epson AcuLaser CX37DNF only Prints the information for queued fax transmissions MEMORY IMAGE PRINT Epson AcuLaser CX37DNF only Prints the informati...

Page 48: ...intingandmemorydirectprinting For details refer to PS PCL PRINT Menu on page 67 and MEMORY PRINT Menu on page 86 UTILITY Menu From this menu various machine settings can be changed Note Toreturntothepreviousscreeninthe UTILITYmenu pressthe Backkey IftheBackkeyispressed while settings are being specified those settings are not saved The ADMIN MANAGEMENT menu is accessible only by the administrator ...

Page 49: ...ettings OFF LOW MIDDLE HIGH Select whether sounds are produced when the default setting is selected while scrolling through the settings COMPLETE 1 PRINT Settings OFF LOW MIDDLE HIGH Selectwhethersoundsareproducedwhenprintingiscompleted successfully FAX COMM Settings OFF LOW MIDDLE HIGH Select whether sounds are produced when a communication is completed successfully PREPARATION 1 Settings OFF LOW...

Page 50: ... DARK Specify the brightness of the message window KEY SPEED TIME TO START Settings 0 1sec 0 3sec 0 5sec 1 0sec 1 5sec 2 0sec 2 5sec 3 0sec Specify the length of time until the cursor begins to move con tinuously when a key is held down INTERVAL Settings 0 1sec 0 3sec 0 5sec 1 0sec 1 5sec 2 0sec 2 5sec 3 0sec Specify the length of time until the cursor continuously moves between settings or charac...

Page 51: ...ornotprinting copyingandfaxing forEpsonAcuLaser CX37DNF stop when the toner has run out STOP Printing copyingandfaxing forEpsonAcuLaserCX37DNF stop when the toner has run out BW CONTINUE Monochrome printing monochrome copying and fax reception for Epson AcuLaser CX37DNF can continue when one or more color toners run out while black toner still remains ENABLE WARNING TONER LOW Settings ON OFF When ...

Page 52: ...OM10 C6 DL MONARCH CHOU 3 CUSTOM When POSTCARD is selected J POSTCARD 100x148 D POSTCARD 148x200 CUSTOM Select the type and size of the media loaded into Tray 1 If CUSTOM is selected as the paper size specify settings for LENGTH and WIDTH separately The Setting range for LENGTH is 148 to 356 mm The default setting is 297 mm The Setting range for WIDTH is 92 to 216 mm The default setting is 210 mm ...

Page 53: ... 216 mm The default setting is 210 mm Note The setting for CUSTOM is displayed in metric mm even if ADMIN MANAGEMENT USER SETTING PRESET ZOOM is set to INCH TRAY3 PAPER 1 Media type PLAIN PAPER SINGLE SIDE ONLY SPECIAL PAPER Select the type of the media loaded into Tray 3 1 This menu item appears only if an optional 500 Sheet Paper Cassette Unit is installed ADMIN MANAGEMENT Menu Note The ADMIN MA...

Page 54: ...LOW RESTRICT Select whether or not to restrict the Scan to USB func tion SCAN TO SERVER Settings ALLOW RESTRICT Select whether or not to restrict the Scan to Server function NETWORK SETTING TCP IP Settings DISABLE ENABLE Select the setting for connecting to this machine through a network IP ADDR SETTING 1 IP ADDRESS Type in the setting for IP ADDRESS The default setting is 0 0 0 0 SUBNET MASK Type...

Page 55: ...ings DISABLE ENABLE Select whether or not to enable the FTP server FTP TX 1 Settings DISABLE ENABLE Select whether or not to enable the FTP client SMB 1 Settings DISABLE ENABLE Select whether or not to enable SMB BONJOUR 1 Settings DISABLE ENABLE Select whether or not to enable Bonjour DYNAMIC DNS 1 Settings DISABLE ENABLE Select whether or not to enable Dynamic DNS IPP 1 Settings DISABLE ENABLE S...

Page 56: ...LE ENABLE Select whether or not to enable SNMP WSD PRINT 1 Settings DISABLE ENABLE Select whether or not to enable WSD printing IPSEC 1 Settings DISABLE ENABLE Select whether or not to enable IPsec IP ADDR FILTER 1 ACCESS PER Settings DISABLE ENABLE Specify access permissions for IP address filtering ACCESS REFUSE Settings DISABLE ENABLE Specify access blocking for IP address filtering Epson AcuLa...

Page 57: ...tings DISABLE ENABLE Select whether or not to enable NetWare APPLETALK Settings DISABLE ENABLE Select whether or not to enable AppleTalk SPEED DUPLEX Settings AUTO 10BASE FULL 10BASE HALF 100BASE FULL 100BASE HALF 1000BASE FULL Specifies the transmission speed for the network and the transmission method for bi directional transmis sion IEEE802 1X Settings DISABLE ENABLE Select whether or not to en...

Page 58: ... mail message used for network scanning The default setting is from Epson AL CX37 SMTP SERVER ADDR SpecifytheIPaddressorhostname upto64characters for the SMTP server The default setting is 0 0 0 0 SMTP PORT NO Settings 1 65535 Default 25 SpecifytheportnumbercommunicatingwiththeSMTP server SMTP TIMEOUT Settings 30 300 sec Default 60 sec Select the amount of time in seconds until the con nection wit...

Page 59: ...sec Default 30 sec Select the amount of time in seconds until the con nection with the POP3 server times out POP3 ACCOUNT 3 Specify the user name up to 63 characters used for authentication with POP3 server POP3 PASSWORD 3 Specify the password up to 15 characters used for au thentication with POP3 server SMTP AUTH DISABLE ENABLE Settings DISABLE ENABLE Select whether or not to enable SMTP authenti...

Page 60: ...ct whether or not to enable SSL SEARCH BASE 5 Specify thesearchstartingpoint up to 64characters in a hierarchical structure arranged on the LDAP server ATTRIBUTE 5 The conditions for searches can be specified as a name or e mail address up to 32 characters The default setting is cn SEARCH METHOD 5 Settings BEGIN CONTAIN END The specified characters can be searched for at the be ginning within or a...

Page 61: ... LDAP server DOMAIN NAME 5 Specify the domain name up to 64 characters used to connect to the LDAP server MEMORY DIRECT Settings DISABLE ENABLE Select whether or not to enable the Memory Direct function USB SETTING Epson AcuLaser CX37DNF only Settings Windows Mac Select the operating system of the PC to which this ma chine is connected with a USB cable FAX SETTING Epson AcuLaser CX37DNF only For d...

Page 62: ...IGHT SAVING Epson AcuLaser CX37DNF only Settings OFF ON 1 150 min Default 60 min Select whether or not daylight saving time is applied If ONisselected specifyhowmanyminutesthetimewill be adjusted DATE FORMAT Epson AcuLaser CX37DNF only Settings MM DD YY DD MM YY YY MM DD Select the display format for reports and lists PRESET ZOOM Settings INCH METRIC Select the measurement units for the preset zoo...

Page 63: ...ecify the paper tray that is normally used Note If an optional 500 Sheet Paper Cassette Unit is not installed TRAY3 does not appear TRAY CHAINING Settings DISABLE ENABLE If ENABLE is selected and the specified tray runs out of paper during printing a tray loaded with paper of the same size is automatically selected so printing can continue If DISABLE is selected and the specified tray runs out of ...

Page 64: ... setting for duplex double sided copying If OFF is selected duplex double sided copying is not performed as a default If LONG EDGE is selected duplex double sided copying is performed as a default and the pages are fed out with the binding along the long side If SHORT EDGE is selected duplex double sided copying is performed as a default and the pages are fed out with the binding along the short s...

Page 65: ...ormation is registered cor rectly A maximum of 250 speed dial destinations can be registered For details refer to Registering Speed Dial Destinations Direct Input on page 156 and Registering Speed Dial Destinations LDAP Search on page 157 GROUP DIAL GROUP Register frequently used broadcast destinations as a group dial destination Multiple destinations can be recalled simply by selecting a register...

Page 66: ...efault compression method for scan to e mail operations The compression ratio for these methods increases in the following order MH MR MMR Note These settings are available only if BW Only was selected for the color setting during the e mail transmission RESOLUTION Settings 150 150dpi 300 300dpi Select the default scanning resolution for scan to e mail operations QUALITY PRIORITY Settings MIX TEXT...

Page 67: ...ettings can be changed Note To return to the previous screen in the PS PCL PRINT menu press the Back key If the Back key is pressed while settings are being specified those settings are not saved PROOF PRINT MENU From this menu jobs stored on the machine s hard disk optional can be printed or deleted Note This menu item appears only if an optional 500 Sheet Paper Cassette Unit is installed If no j...

Page 68: ...AY2 PAPER TRAY2 ANY SIZE Settings ON OFF Select whetherornot theAny PaperSize settingisselectedfor Tray 2 TRAY2 ANY TYPE Settings ON OFF Select whether or not the Any Media Type setting is selected for Tray 2 TRAY3 PAPER 1 TRAY3 ANY TYPE Settings ON OFF Select whether or not the Any Media Type setting is selected for Tray 3 TRAY CHAINING Settings ON OFF If ON is selected and the specified tray run...

Page 69: ...ing If SHORT EDGE is selected the pages will be printed on both sides of the paper for short edge binding The setting specified in the printer driver will override this menu setting COPIES Settings 1 9999 Default 1 Specify the number of copies to be printed The setting specified in the printer driver will override this menu setting COLLATE 2 Settings ON OFF Select whether or not to enable collated...

Page 70: ...gh precision If DETAIL is selected halftones are reproduced with detail If SMOOTH is selected halftones are reproduced with smoothness GRFX PRINTING Settings LINE ART DETAIL SMOOTH Select how halftones in graphics are reproduced If LINE ART is selected halftones are reproduced with high precision If DETAIL is selected halftones are reproduced with detail If SMOOTH is selected halftones are reprodu...

Page 71: ...s are notemphasized even ifIMAGE PRINTINGand GRFX PRINTINGof the EDGE ENHANCEMENT menu item are set to ON PCL SETTING CONTRAST Settings 15 10 5 0 5 10 15 The contrast of the image can be adjusted IMAGE PRINTING RGB SOURCE Settings DEVICE COLOR sRGB Specify the color space for RGB image data If DEVICE COLOR is selected no color space is specified RGB source profiles downloaded with the Web Based Ep...

Page 72: ...OSITE BLACK is selected black is repro duced using the CMYK colors If BLACK AND GRAY is selected black and gray are reproduced using black only If BLACK ONLY is selected black is reproduced us ing only black TEXT PRINTING RGB SOURCE Settings DEVICE COLOR sRGB Specify the color space for RGB text data If DEVICE COLOR is selected no color space is specified RGB source profiles downloaded with the We...

Page 73: ...RAY Settings COMPOSITE BLACK BLACK AND GRAY BLACK ONLY Specify how black and grays are reproduced in RGB text data If COMPOSITE BLACK is selected black is repro duced using the CMYK colors If BLACK AND GRAY is selected black and gray are reproduced using black only If BLACK ONLY is selected black is reproduced using only black Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Control ...

Page 74: ...o CMYK data If VIVID is selected a vivid output is produced If PHOTOGRAPHIC is selected a brighter output is produced RGB GRAY Settings COMPOSITE BLACK BLACK AND GRAY BLACK ONLY Specify how black and grays are reproduced in RGB graphics data If COMPOSITE BLACK is selected black is repro duced using the CMYK colors If BLACK AND GRAY is selected black and gray are reproduced using black only If BLAC...

Page 75: ...NTENT Settings VIVID PHOTOGRAPHIC RELATIVE COLOR ABSOLUTE COLOR Specify the characteristic applied when convert ing RGB image data to CMYK data If VIVID is selected a vivid output is produced If PHOTOGRAPHIC is selected a brighter output is produced If RELATIVE COLOR is selected relative color is applied to the RGB source profile If ABSOLUTE COLOR is selected absolute color is applied to the RGB s...

Page 76: ...is selected black is reproduced us ing only black DESTINATION PROF Settings AUTO Specify the destination profile If AUTO is selected a destination profile that the machine automatically adapts is selected based on a combination of the specified color matching halftones and other profiles Destination profiles downloaded with the Web BasedEpsonNetConfig areavailableasDES TINATION PROF Epson AcuLaser...

Page 77: ...ettings VIVID PHOTOGRAPHIC REL ATIVE COLOR ABSOLUTE COLOR Specify the characteristic applied when convert ing RGB text data to CMYK data If VIVID is selected a vivid output is produced If PHOTOGRAPHIC is selected a brighter output is produced If RELATIVE COLOR is selected relative color is applied to the RGB source profile If ABSOLUTE COLOR is selected absolute color is applied to the RGB source p...

Page 78: ...s selected black is reproduced us ing only black DESTINATION PROF Settings AUTO Specify the destination profile If AUTO is selected a destination profile that the machine automatically adapts is selected based on a combination of the specified color matching halftones and other profiles Destination profiles downloaded with the Web BasedEpsonNetConfig areavailableasDES TINATION PROF Epson AcuLaser ...

Page 79: ...ettings VIVID PHOTOGRAPHIC REL ATIVE COLOR ABSOLUTE COLOR Specify the characteristic applied when convert ing RGB graphics data to CMYK data If VIVID is selected a vivid output is produced If PHOTOGRAPHIC is selected a brighter output is produced If RELATIVE COLOR is selected relative color is applied to the RGB source profile If ABSOLUTE COLOR is selected absolute color is applied to the RGB sour...

Page 80: ... is selected black is reproduced us ing only black DESTINATION PROF Settings AUTO Specify the destination profile If AUTO is selected a destination profile that the machine automatically adapts is selected based on a combination of the specified color matching halftones and other profiles Destination profiles downloaded with the Web BasedEpsonNetConfig areavailableasDES TINATION PROF Epson AcuLase...

Page 81: ...COLOR is selected relative color is applied to the simulation profile If ABSOLUTE COLOR is selected absolute color is applied to the simulation profile CMYK GRAY Settings COMPOSITE BLACK BLACK AND GRAY BLACK ONLY Specifyhowblack andgraysarereproducedusing the four CMYK colors If COMPOSITE BLACK is selected black is repro duced using the CMYK colors If BLACK AND GRAY is selected black and gray are ...

Page 82: ... density of the shadow col or in images can be adjusted COLOR SEPARATION Settings ON OFF IfONisselected colorseparationareperformed Thecontentsofacolorpageisseparatedintothe color pages for yellow magenta cyan and black and each is printed with black gradations as individual pages The printing order is yellow magenta cyan then black If OFF is selected color separation is not performed A normal col...

Page 83: ...l for data transmissions with a Post Script data stream If AUTO is selected the machine automatically selects an applicable protocol from the data stream AUTO TRAPPING Settings ON OFF Select whether or not neighboring colors are printed su perimposed in order to prevent white space around im ages BLACK OVERPRINT Settings TEXT GRAPHIC TEXT OFF Specifywhetherblackobjectsareprinted superimposed on a ...

Page 84: ... size in the PCL lan guage If the selected FONT NUMBER is for a bitmap font PITCH SIZE appears If the selected FONT NUMBER is for an outline font POINT SIZE appears SYMBOL SET Specify the symbol set used with the PCL language The default setting is PC8 XPS 1 DIGITAL SGN Settings ENABLE DISABLE Select whethertoenable or disableXPSdigitalsignatures If ENABLE is selected XPS digital signatures are en...

Page 85: ...CLED THICK 1 THICK 2 LABEL ENVELOPE POST CARD LETTERHEAD GLOSSY 1 GLOSSY 2 SINGLE SIDE ONLY SPE CIAL PAPER Select the type of media that is normally used GRAYSCALE PAGE Settings AUTO GRAYSCALE PRINT COLOR PRINT Specifytheoperationtobeperformedforblack and whitepagesinajobspecifiedforcolorprinting If AUTO is selected the printer determines whether the data is color or black and white before printin...

Page 86: ...ed 2 This menu item appears only if PAPER SIZE is set to CUSTOM MEMORY PRINT Menu TodisplaytheMEMORY PRINTmenu selectMEMORY PRINTinthemainscreen Copymode andthen press the Select key From this menu memory direct printing operations can be performed and various memory direct printing settings can be specified Note This menu item appears only if an optional Hard Disk Drive is installed In addition t...

Page 87: ...oes not appear if the selected file is PDF and XPS file SIMPLEX DUPLEX Settings 1 SIDE 2 SIDE If 2 SIDE is selected you can get duplex printing If LONG EDGE is selected the page will be printed on both sides of the paper for long edge binding If SHORT EDGE is selected the pagewill be printed on both sides of the paper for short edge binding If OFF is selected duplex printing is not performed COPY ...

Page 88: ... Yes Yes A5 1 2 No Yes Yes No A6 1 2 No No No No B5 JIS 1 2 3 Yes Yes Yes No B6 1 2 Yes No No No Folio 1 Yes Yes 3 Yes 4 No SP Folio 1 Yes No No No Foolscap 1 Yes No No No UK Quarto 1 2 Yes No No No Government Letter 1 2 Yes Yes No No Government Legal 1 3 Yes No No No Photo Size 4 x 6 10 x 15 1 2 No No No No 16 K 1 2 Yes No No No Kai 16 1 2 Yes No No No Epson AcuLaser CX37 Series Printer Copier Sc...

Page 89: ...m Tray1 1 No No No No Custom Tray2 2 No No No No Custom Duplex Yes No No No Custom Scan Yes Yes 5 No 1 Tray 1 Multipurpose Tray 3 Plain paper Single side only and Special paper 2 Epson AcuLaser CX37DNF only 3 ADF only 4 ADF only TWAIN scan only 5 Original glass only TWAIN scan only Media Types Keep media on a flat level surface in its original wrapper until it is time to load it Note Beforeprintin...

Page 90: ...ce paper DO NOT use media that is Coated with a processed surface such as carbon paper and colored paper that has been treated Carbon backed Unapproved iron on transfer media such as heat pressure paper and heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers such as superfine paper glossy paper glossy film and postcards Paper that has al...

Page 91: ...ic Any other media that is not approved Thick Stock Paper thicker than 90 g m is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift You can print continuously with thick stock However this could affectthe media feed dependingon themediaquality andprintingenvironment If problems occur stop the continuous printing and print on...

Page 92: ...he continuous printing and print one sheet at a time Capacity Tray 1 Up to 10 sheets depending on their thickness Tray 2 3 Not supported Orientation Face down Driver Media Type Envelope Duplexing Not supported Use envelopes that are Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Note Because the envelopes pass through heated...

Page 93: ...ality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Capacity Tray 1 2 Up to 20 sheets depending on their thickness Tray 3 Not supported Orientation Tray 1 Face down Tray 2 Face up Driver Media ...

Page 94: ...nting and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 2 Up to 20 sheets depending on their size and thickness Tray 3 Not supported Orientation Tray 1 Face down Tray 2 Face up Driver Media Type Letterhead Duplexing See Print Media on page 88 for supported sizes Postcard You can print continuously with postcards However this cou...

Page 95: ...Orientation Tray 1 Face down Tray 2 Face up Driver Media Type Postcard Duplexing Not supported Use postcards that are Approved for laser printers DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored Folded or wrinkled Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 95 ...

Page 96: ...ia Type Glossy1 100 128 g m Glossy2 129 158 g m Duplexing Not supported DO NOT use glossy media that is Mixed with any other media in the trays as this will cause media misfeeding Specified for inkjet printers only Single Side Only Print on the single side only You can print continuously with single side only paper However this could affect the media feed depending on the media quality and printin...

Page 97: ...proved for use as plain paper Special Paper You can print continuously with special paper However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Select this setting when special paper for example high quality paper is loaded as plain paper with a weight of 60 90 g m Capacity Tray ...

Page 98: ... the media a a a a a 4 0 mm Printable Area Eachmediasizehasaspecificprintablearea themaximumarea onwhichtheprintercanprintclearly and without distortion This area is subject to both hardware limits the physical media size and the margins required by the printer and software constraints the amount of memory available for the full page frame buffer The printable area for all media sizes is the page ...

Page 99: ... through your application Some applications allow you to set custom page sizes and marginswhileothershaveonlystandardpagesizesandmarginsfromwhichtochoose Ifyouchoosea standard format you may lose part of your image due to imageable area constraints If you can custom size your page in your application use those sizes given for the imageable area for optimum results Loading Media Note Do not mix med...

Page 100: ...ges then reload it Tray 1 Manual Feed Tray For details on the types and sizes of media that can be printed from Tray 1 refer to Print Media on page 88 1 Open Tray 1 2 Slide the media guides to provide more space between them Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 100 ...

Page 101: ... lock into place 4 Load the paper face down in the tray Note Donotloadsomuchpaperthatthetopofthestackishigherthanthemaximumlimitguide Upto 100 sheets 80 g m 22 lb of plain paper can be loaded into the tray at one time Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 101 ...

Page 102: ... or a media misfeed may occur For envelopes with the flap along the long edge Envelope C6 Envelope Monarch and Envelope DL load the envelopes with the flap side up 5 Slide the media guides against the edges of the paper 6 Select PAPER SETUP TRAY1 PAPER in the UTILITY menu and then select the setting for the size and type of paper that are loaded See also Specifications on page 88 Epson AcuLaser CX...

Page 103: ...l out Tray 2 2 Press down the media pressure plate to lock it into place 3 Slide the media guides to provide more space between them Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 103 ...

Page 104: ...adabovethedmark Upto250sheets 80g m 22lb ofplainpapercanbeloadedinto the tray at one time For the maximum paper capacity for each paper source see Media Types on page 89 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 104 ...

Page 105: ... Close Tray 2 7 Select PAPER SETUP TRAY2 PAPER in the UTILITY menu and then select the setting for the size and type of paper that are loaded See also Specifications on page 88 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 105 ...

Page 106: ...it Tray 3 1 Pull out Tray 3 2 Press down the media pressure plate to lock it into place 3 Slide the media guides to provide more space between them Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 106 ...

Page 107: ...Note Donotloadabovethedmark Upto500sheets 80g m 22lb ofplainpapercanbeloadedintothe tray at one time 5 Slide the media guides against the edges of the paper Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 107 ...

Page 108: ...ll quantity to make sure the opacity is acceptable Note Onlyplain paper special paper andthickstock 60 210g m canbeautoduplexed See Print Media on page 88 Duplexing envelopes letterhead labels postcards glossy media or single side only papers is not supported Check your application to determine how to set your margins for duplex double sided printing The following Binding Position settings are ava...

Page 109: ...rformed The following Order settings are available when Booklet is selected 1 1 2 3 If Left Binding is selected the pages can be folded as a left bound booklet 3 3 1 1 2 If Right Binding is selected the pages can be folded as a right bound booklet 1 Load plain paper into the tray 2 From the printer driver specify duplex double sided printing Layout tab in Windows 3 Click OK Note With autoduplexing...

Page 110: ...ed on Media Storage Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding If media has been removed from its wrapper place it in its original packaging and store in a cool dark place on a level surface Avoidmoisture excessivehumidity directsunlight excessiveheat...

Page 111: ...otherwise the original glass may be damaged Documents that can be loaded into the ADF The following types of documents can be loaded into the ADF Document media type Weight Plain paper 50 to 110 g m Document size Maximum size Legal Width 140 to 216 mm Length 90 to 356 mm Media capacity 35 sheets media weight 80 g m Do not load the following types of documents into the ADF Documents containing page...

Page 112: ...ooklet Documents with pages bound together with glue Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes Loading a Document Placing a document on the original glass 1 Lift to open the ADF cover Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 112 ...

Page 113: ...nt on the original glass Note Align the document with the arrow on the left side toward the rear of the machine 3 Gently close the ADF cover Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 113 ...

Page 114: ...iginal glass Loadthedocumentpagessothatthetopofthedocumentistowardthebackortherightsideofthe machine 2 Adjust the document guides to the document size Note For details on copying the loaded document refer to Using the Copier on page 125 For details on scanning refer to Using the Scanner on page 138 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Media Handling 114 ...

Page 115: ...onfigure installed options Note TheRefreshisavailableonlyifbi directionalcommunicationisavailablewiththeprinter otherwise it is grayed out If Windows Vista or Server 2008 is being used Refresh can also be clicked when the machine is connected via USB 6 From the Device Options list select an option one at a time and then select Enable or Disable from the Settings menu Note If PrinterMemory is selec...

Page 116: ...he Printer Driver for Windows 1 Close all applications 2 Choose the uninstall program 3 When the Uninstall dialog box appears select the printer to be deleted and then click Uninstall button 4 Click Uninstall 5 Click OK and restart your computer 6 The printer driver will be uninstalled from your computer Printer Driver Settings Common Buttons The buttons described below appear on each tab OK Click...

Page 117: ...ppears in the drop down list Sharing Specifywhetherornotthesettingstobesavedcanbeusedbyotherusersloggedontothe computer Comment Add a simple comment to the settings to be saved Afterward the saved settings can be selected from the drop down list To change the registered settings click Edit Select Defaults from the drop down list to reset the functions in all tabs to their default values Printer Vi...

Page 118: ...rdefaults Thesettings on other tabs are not changed Advanced Tab PostScript Printer Driver Only The Advanced tab allows you to Select whether to enable or disable the settings for advanced printing functions such as booklet printing Specify the PostScript output method Specify whether or not the error messages of a print job are printed Print a mirror image Specify whether or not the application c...

Page 119: ...er and print it later Job Retention Save a confidential job on the printer and protect it with a password Print a single copy for proofing Specify user authentication settings Print on the back side of paper that has already been printed on Note Use paper that has been printed on with this printer In addition the page printed with this setting is not guaranteed Do not use the following types of pa...

Page 120: ...ly Cover Page Tab The Cover Page tab allows you to Print front and back cover pages and separator pages Specify the tray that contains the paper for the front and back cover pages and separator pages Watermark Overlay Tab Note Besuretouseoverlayswithprintjobswithamediasizeandorientationthatmatchestheoverlayform In addition if settings have been specified for N up or Booklet in the printer driver t...

Page 121: ...inter driver only Print the form on All Pages First Page Even Pages and Odd Pages Place the form in back of the document or in front on the printed document PCL printer driver only Quality Tab The Quality tab allows you to Switch between color and grayscale printing Control the darkness of an image Brightness Specify the printer color settings Quick Color Perform color separation Select whether or...

Page 122: ...t PCL printer driver only Send a notification by e mail when printing is finished Shows the version information for the printer driver Prevent loss when printing fine lines PCL printer driver only Limitations on printer driver functions installed with Point and Print IfPointandPrintisperformedwiththefollowingserverandclientcombinations therearelimitations on some printer driver functions Server an...

Page 123: ...d USB Memory Device 1 Plug the USB memory device into the USB HOST port 2 In the main screen press the u or d key to select MEMORY PRINT and then press the Select key 3 Press the u or d key to select LIST OF FILES and then press the Select key Note When all files PDF XPS JPEG and TIFF are displayed select TYPE OF FILES and then press the Select key 4 From the file list select the file that you wis...

Page 124: ... settings Note For details on memory direct refer to MEMORY PRINT Menu on page 86 6 Press the Start Color key or the Start B W key to begin printing Note Do not unplug the USB memory device from the USB HOST port during memory direct printing Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Memory Direct 124 ...

Page 125: ...TUP Menu on page 52 If while specifying settings no key is pressed for thelength of time specified for AUTO PANEL RESET the entered settings are canceled and the main screen Copy mode is displayed Basic Copy Operation 1 Press the Copy key to enter Copy mode 2 Position the document to be copied Note For details on positioning the document refer to Loading a Document on page 112 3 Specify the desire...

Page 126: ...een Copymode presstheuordkeytoselectthecurrentcopyqualitysetting and then press the Select key 2 Press the u or d key to select MODE and then press the Select key 3 Press the u or d key to select MIX TEXT PHOTO FINE MIX FINE TEXT or FINE PHOTO and then press the Select key The main screen Copy mode appears again Note The default setting is FINE MIX However when a document is loaded into the ADF th...

Page 127: ...pyqualitysetting and then press the Select key 2 Press the u or d key to select SHARPNESS and then press the Select key 3 Press the l or r key to select the desired copy sharpness and then press the Select key As the indicator is moved to right the density becomes clear Specifying the Zoom Ratio Thezoomratiocanbespecifiedeitherbyselectingapresetzoomratio or by specifying a custom zoom ratio Select...

Page 128: ...ear 1 In the main screen Copy mode press the u or d key to select the current media tray setting and then press the Select key 2 Press the u or d key to select the desired media tray and then press the Select key Note If no paper is loaded EMPTY appears to the right of the media type Making Advanced Copies This section contains descriptions on setting 2in1 4in1 copying ID card copying repeat copyi...

Page 129: ...fer to Setting Duplex Double Sided Copying on page 134 and Setting Collated Sort Copying on page 136 2in1 4in1 copying cannot be set if the ADF is open 2in1 4in1 Copying From the Original Glass 1 Inthemainscreen Copymode pressthe uordkeytoselectthecurrentpagelayoutsetting and then press the Select key 2 Press the u or d key to select select 2in1 or 4in1 and then press the Select key Thezoomratiois...

Page 130: ...een scanned 7 Afteralldocumentpageshavebeenscanned presstheStart Color keyortheStart B W keyto begin printing the remaining pages Setting a Copy Function ID card copying repeat copying and poster copying can be set Note The zoom ratio is automatically set and cannot be changed ID card copying repeat copying and poster copying can only be performed with the original glass Position the document page...

Page 131: ...current copy function setting and then press the Select key 3 Press the u or d key to select ID CARD COPY and then press the Select key 4 To print color copies press the Start Color key To print monochrome copies press the Start B W key Scanning of the document begins 5 When NEXT PAGE appears position the back side of the document at the same location as the front side and then press the Select ke...

Page 132: ...s the Select key 3 Press the u or d key to select REPEAT COPY and then press the Select key 4 When the How to Repeat Copy screen appears check the settings and then press the Select key 5 To print color copies press the Start Color key To print monochrome copies press the Start B W key 6 Use the keypad to type in the document length and then press the Select key Note Tochangethedocumentsize presst...

Page 133: ...he document on the original glass Note For details on positioning the document on the original glass refer to Placing a document on the original glass on page 112 2 In the main screen Copy mode press the u or d key to select the current copy function setting and then press the Select key 3 Press the u or d key to select POSTER COPY and then press the Select key 4 To print color copies press the St...

Page 134: ...t key 3 Press the u or d key to select LONG EDGE or SHORT EDGE and then press the Select key The main screen Copy mode appears again Note When LONG EDGE or SHORT EDGE is selected duplex double sided copying is performed as described below 1 1 1 1 2 3 If LONG EDGE is selected the pages will be laid out to flip at the sides 1 3 1 2 1 If SHORT EDGE is selected the pages will be laid out to flip at th...

Page 135: ... For details on LONG EDGE and SHORT EDGE refer to Duplex Double Sided Copying From the ADF on page 134 5 To print color copies press the Start Color key To print monochrome copies press the Start B W key Scanning of the document begins 6 When NEXT PAGE appears in the message window place the second document page on the original glass and then press the Select key After the second page back side is...

Page 136: ...duplex double sided copy and then press the Select key 5 Load the document into the ADF for the front side to be scanned 6 To print color copies press the Start Color key To print monochrome copies press the Start B W key The front side of the document is scanned 7 Load the document into the ADF for the back side to be scanned and then press the Select key The back side of the document is scanned ...

Page 137: ...d key to select SORT and then press the Select key 4 To print color copies press the Start Color key To print monochrome copies press the Start B W key 5 When NEXT PAGE appears in the message window place the second document page on the original glass and then press the Select key 6 Repeat step 5 until all document pages have been scanned 7 After all document pages have been scanned specify the de...

Page 138: ...be displayed and various adjustments such as the size of the scan area can be specified Basic Scanning Operation 1 Position the document to be scanned Note For details on positioning the document refer to Loading a Document on page 112 2 Start the application to be used for scanning 3 Start the scanner driver according to the application settings 4 Specify the necessary scanner driver settings 5 C...

Page 139: ...ftware version information Paper source With scanning documents from the Paper source Original Size Specify the document size Scan Type Specify the scan type Resolution Specify the resolution Scale Specify the enlargement or reduction ratio for the selected area Note If the resolution is set at 1200 1200dpi or higher a setting larger than 100 cannot be specified Scanning mode Epson AcuLaser CX37 S...

Page 140: ...data size of the scan image Rotation Select the orientation of the image to be scanned Close Click to close the TWAIN driver window Prescan Click to begin scanning a preview image Scan Click to begin scanning AutoCrop icon Click to automatically detect the scanning position based on the preview image Zoom icon Click to rescan the area selected in the preview window and enlarge it to fit the window...

Page 141: ...er source Select the paper source Color picture Select this setting when scanning in color Grayscale picture Select this setting when scanning in grayscale Black and white picture or text Select this setting when scanning in black and white Custom Settings Select this setting when scanning with Adjust the quality of the scanned picture settings applied Note If settings have been specified with Adj...

Page 142: ...et to Document Feeder Preview window Displays a preview image Drag the rectangle over the image to select an area Preview Click to begin scanning a preview image Scan Click to begin scanning Cancel Click to close the WIA driver window Macintosh TWAIN Driver Settings Load Specify a saved settings file dat file for scanning Save Save the current settings as a settings file dat file Default Return al...

Page 143: ...Scanning mode Select Auto or Manual When Manual is selected a tab appears so that detailed settings can be specified for example for Brightness Contrast and Filter Note The parameters that can be set differ depending on the scanning mode that is selected If Auto is selected as the scanning mode scanning from the original glass is performed after a prescan is performed so that a preview image can b...

Page 144: ... image of the preview image Tone Reversal icon Click to reverse the colors of the preview image Clear icon Click to erase the preview image Preview window Displays a preview image Drag the rectangle over the image to select an area Before After RGB Move the pointer in the preview window to display the color tones at the pointer s position before and after adjustments Width Height Displays the widt...

Page 145: ... Position the document to be scanned Note For details on positioning the document refer to Loading a Document on page 112 3 Specify the desired scan settings 4 To scan color scans press the Start Color key To scan monochrome scans press the Start B W key If the document was loaded in the ADF scanning begins and then the data is sent to the specified location If the document was placed on the origi...

Page 146: ...ing the Destination Address Scan to E mail FTP SMB on page 147 Note If an address has been specified as the destination for the data SCAN TO USB MEMORY cannot be selected Saving Data on a USB Memory Device Scan to USB Memory FollowtheproceduredescribedbelowtosavescandatatoaUSBmemorydevicepluggedintotheUSB HOST port of this machine Note This machine is compatible with a USB memory device of 4 GB or...

Page 147: ...nfig For details refer to the Reference Guide Directly Entering the E mail Address The destination address e mail address where the scan data is to be sent can be directly typed in Note A maximum of 16 addresses total of e mail addresses from direct input and an LDAP search can be specified 1 In the main screen Scan mode use the keypad to type in the destination address Note For details on enterin...

Page 148: ...and then press the Select key Note To add an additional e mail address select ADD in step 4 and then specify the destination When sending the data to an FTP address or SMB address multiple addresses cannot be specified To check the specified e mail address select CHECK EDIT in step 4 To delete an address select CHECK EDIT in step 4 and then continue with step 2 of Deleting a Specified Destination ...

Page 149: ...roup Follow the procedure described below to specify e mail addresses from the registered group dial destinations as the recipient of the scan data Note For details on registering e mail addresses as group dial destinations refer to Registering Group Dial Destinations on page 160 A group dial destination containing a telephone number cannot be used in Scan mode 1 Withthemainscreen Scanmode orCan U...

Page 150: ...ified 5 If an e mail address was selected press the u or d key to select FINISH and then press the Select key Note To add an additional e mail address select ADD in step 5 and then specify the destination When sending the data to an FTP address or SMB address multiple addresses cannot be specified To check the specified e mail address select CHECK EDIT in step 5 To delete an address select CHECK E...

Page 151: ...r d key to select FINISH and then press the Select key Note To add an additional e mail address select ADD in step 6 and then specify the destination When sending the data to an FTP address or SMB address multiple addresses cannot be specified To check the specified e mail address select CHECK EDIT in step 6 To delete an address select CHECK EDIT in step 6 and then continue with step 2 of Deleting...

Page 152: ...middle of a word 5 Press the u or d key to select the desired data and then press the Select key Note To check the found information press the r key An e mail address exceeding 64 characters cannot be specified If such an e mail address is specified ADDRESS IS TOO LONG appears for about two seconds and then the screen for specifying the destination address appears To narrow down the search results...

Page 153: ...ation refer to Selecting a Group Dial Destination on page 149 For details on selecting from the address book refer to Selecting From the Address Book on page 150 For details on searching the address book refer to Searching the Address Book on page 150 For details on searching an LDAP server refer to Searching an LDAP Server on page 151 Editing a Specified Destination Address A specified destinatio...

Page 154: ... mail address press the u or d key to select CHECK EDIT and then press the Select key Then presstheuordkeytoselecttheaddresstobedeleted TodeleteanFTPaddressorSMB address continue with step 3 3 Press the Stop Reset key 4 Press the u or d key to select YES and then press the Select key The selected address is deleted Note If all specified addresses are deleted the main screen is displayed 5 To delet...

Page 155: ...d then press the Select key 2 Press the u or d key to select DIAL REGISTER and then press the Select key 3 Press the u or d key to select FAVORITE and then press the Select key Note If data is already registered on the favorite list continue with step 7 after completing step 3 4 Press the Addressbook key to switch between SPEED DIAL and GROUP DIAL 5 Use the keypad to type in the number between 1 a...

Page 156: ...S and then press the Select key The selected address is deleted 7 To delete another address repeat the procedure from step 5 8 To finish deleting addresses press the Back key 9 Press the u or d key to select FINISH and then press the Select key Registering Speed Dial Destinations Direct Input E mail addresses can be registered as speed dial destinations A maximum of 250 speed dial destinations can...

Page 157: ...and then press the Select key The settings are registered and the DIAL REGISTER menu appears again Note A maximum of 64 characters can be entered Registering Speed Dial Destinations LDAP Search E mail addresses can be registered as speed dial destinations by using information on the LDAP server A maximum of 250 speed dial destinations can be registered Note To connect to an LDAP server settings fo...

Page 158: ... 10 characters and then press the Select key The search begins and the search results appear after a while If no data matches the search keyword NOT FOUND appears for about two seconds Note For details on entering editing text refer to Facsimile User s Guide Text starting with the first character of the maximum 10 characters is searched for Text will not be found if the search keyword is in the mi...

Page 159: ...speed dial destination to be edited deleted and then press the Select key The information currently registered for the speed dial destination appears for two seconds 5 Press the u or d key to select EDIT to edit information or DELETE to delete the destination and then press the Select key If DELETE was selected the settings are deleted and the DIAL REGISTER menu appears again 6 Use the keypad to e...

Page 160: ... the keypad to type in the group name and then press the Select key Note For details on entering editing text refer to Facsimile User s Guide 6 Use the keypad to type in the number between 1 and 220 for the speed dial destination to be added to the group and then press the Select key The information registered for the selected speed dial destination appears 7 Press the Select key again 8 To regist...

Page 161: ...ct ADD to add a speed dial destination CHECK EDIT to delete the destination or FINISH to finish editing and then press the Select key If FINISH was selected the edited settings are saved and the DIAL REGISTER menu appears again If ADD was selected continue with step 6 of Registering Group Dial Destinations on page 160 If CHECK EDIT was selected continue with step 8 8 Press the u or d key to select...

Page 162: ...JPEG does not appear PDF data can be opened in Adobe Acrobat Reader TIFF files of images that have been scanned with the COLOR or GRAY setting cannot be opened with the Windows Picture and FAX Viewer which is included with Windows XP as a standard component These files can be opened with image processing applications such as PhotoShop Microsoft Office Document Imaging or ACDsee Selecting the Scan ...

Page 163: ... density becomes darker Specifying the Scan Sharpness 1 In the main screen Scan mode press the u or d key to select the current scan quality setting and then press the Select key 2 Press the u or d key to select SHARPNESS and then press the Select key 3 Press the l or r key to select the desired scan sharpness and then press the Select key As the indicator is moved to right the density becomes cle...

Page 164: ...To print monochrome scans press the Start B W key The front side of the document is scanned 7 Load the document into the ADF for the back side to be scanned and then press the Select key The back side of the document is scanned Setting the Scan Size The size of the scan data can be specified 1 In the main screen Scan mode press the u or d key to select the current scan size setting and then press ...

Page 165: ... keypad to type in the subject name and then press the Select key The main screen Scan mode appears again Note For details on entering editing text refer to Facsimile User s Guide To erase the specified subject name press the Back key Deleting a Queued Transmission Job The list of jobs queued for transmission can be displayed and a job can be deleted 1 In the main screen Scan mode press the u or d...

Page 166: ...3 Press the u or d key to select YES and then press the Select key The main screen Scan mode appears again Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Using the Scanner 166 ...

Page 167: ...it to come in contact with your skin If toner gets on your hands or clothes immediately wash them with soap and water If toner was inhaled move to an area with fresh air and gargle thoroughly with a large quantity of water If conditions such as coughing appear seek professional medical attention If toner gets in your eyes immediately flush them with water for at least 15 minutes If any irritation ...

Page 168: ...heat The maximum storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degradingprintquality Allowthetonerto adapttotheenvironmentfor about one hour before use Level during handling and storage Do not turn cartridges upside down the toner inside the cartridges may become c...

Page 169: ...ps below to replace the toner cartridge 1 Check the message window to see which color toner cartridge needs replacing 2 Open the printer s front cover 3 Pull the front lever of the color toner cartridge indicated to the left The replacement procedure for the toner cartridge is the same for all colors yellow Y magenta M cyan C and black K The following instructions show the procedure to replace the...

Page 170: ...Dispose of the used toner cartridge according to your local regulations Do not burn the toner cartridge For details refer to About Toner Cartridges on page 167 5 Check the color of the new toner cartridge to be installed 6 Remove the toner cartridge from the bag Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 170 ...

Page 171: ... the toner cartridge 9 Make sure that the toner cartridge is the same color as the printer compartment and then insert the toner cartridge into the printer Note Fully insert the toner cartridge Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 171 ...

Page 172: ...tion otherwise the front cover of the printer cannot be closed If it is difficult to operate the lever push it in 11 Make sure that the toner cartridge is securely installed and then peel off the protective film Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 172 ...

Page 173: ... projections Replacing a Photoconductor Unit Type Parts Number Photoconductor Unit Yellow 1201 Photoconductor Unit Magenta 1202 Photoconductor Unit Cyan 1203 Photoconductor Unit Black 1204 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 173 ...

Page 174: ...here X indicates the color of the photoconductor unit appears 1 Check the message window to see which color photoconductor unit needs replacing 2 Open the printer s front cover 3 Pull the front lever of the color toner cartridge indicated to the left Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 174 ...

Page 175: ...nstructions show the procedure to replace the toner cartridge K Y M C K 4 Grab the handle of the toner cartridge to be removed and then pull out the cartridge Note Do not tilt removed toner cartridge otherwise toner may spill Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 175 ...

Page 176: ...l out the bottle Note Do not tilt removed waste toner box otherwise waste toner may spill 7 Whilepressing downthe area marked Push on the photoconductorunit to be replaced slide the unit completely out of the printer Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 176 ...

Page 177: ... of the new photoconductor unit to be installed Note In order to prevent toner from spilling leave the photoconductor unit in the bag until step 7 is being performed 9 Remove the photoconductor unit from the bag 10 Hold the photoconductor unit with both hands and then shake it twice as shown in the illustration Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables an...

Page 178: ...1 Remove the protective cover from the photoconductor unit Remove all packing tape from the photoconductor unit 12 Remove the paper from the photoconductor unit Remove the protective cover from the photoconductor unit Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 178 ...

Page 179: ...unit into the printer so it locks 14 Press in on the waste toner bottle until it locks into place 15 Make sure that the toner cartridge is the same color as the printer compartment and then insert the toner cartridge into the printer Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 179 ...

Page 180: ... lever should be securely returned to its original position otherwise the front cover of the printer cannot be closed If it is difficult to operate the lever push it in 17 Close the front cover Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 180 ...

Page 181: ...When the waste toner bottle becomes full the message WASTE TONER FULL REPLACE BOTTLE appearsinthemessagewindow Theprinterstopsandwillnotstartagainuntilthewastetonerbottleis replaced 1 Open the printer s front cover Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 181 ...

Page 182: ...aste toner may spill 4 Remove the new waste toner bottle from its packaging Insert the used waste toner bottle into the plastic bag included in the box and then box it up Note Dispose of the used waste toner bottle according to your local regulations Do not burn the waste toner bottle Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 182 ...

Page 183: ...cover Note When closing the front cover press the area of the cover with small projections If the waste toner bottle is not fully inserted the front cover cannot be closed Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 183 ...

Page 184: ...er Note There are extremely hot parts within the machine Before replacing the fuser unit wait about 40 minutes after turning off the machine and then check that the fusing section has reached room temperature otherwise you may get burnt 2 Pull the lever and then open the right door Note Before opening the right door fold up Tray 1 3 Holding the section with the green sticker attached open the fuse...

Page 185: ...evers 5 Remove the fuser unit 6 Prepare a new fuser unit Note Be careful not to touch the surface of the fuser roller Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 185 ...

Page 186: ...7 Lift up the 2 levers 8 Remove the packing material 9 Push down the 2 levers Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 186 ...

Page 187: ...er unit 11 Placethefuserunitonthemetalplatesection andslideitintotheprinteruntilyou feelittouchthe back 12 Lift up the two levers Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 187 ...

Page 188: ...k that the fuser unit is fully inserted 15 Reconnect the power cord and turn on the printer 16 Reset the counter with ADMIN MANAGEMENT SUPPLIES REPLACE FUSER UNIT in the UTILITY menu Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Replacing Consumables and Maintenance Parts 188 ...

Page 189: ...ged and an electric shock may occur c Caution Thefuserunitishot Whentherightdoorisopened thefuserunittemperaturedropsgradually 40 minutes wait time Be careful when cleaning the inside of the machine or removing media misfeeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the machine Use a soft cloth to clean the machine Never spray cleaning solutions di...

Page 190: ...t tray at a minimum level If the media is stocked too high your machine may experience media misfeeds and excessive media curl Make sure two people are available to lift the machine when moving it Keep the machine level to avoid toner spillage When lifting the machine fold up Tray 1 and then lift the machine as shown in the illustration If the optional 500 Sheet Paper Cassette Unit is installed mo...

Page 191: ... you plug in the machine Cleaning the Machine c Caution Be sure to turn off the machine and unplug the power cord before cleaning Exterior Control Panel Ventilation Grill Machine Exterior Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 191 ...

Page 192: ... Media Rollers The accumulation of paper dust and other debris on the media rollers can cause media feeding problems Cleaning the Media Feed Rollers Manual Feed Tray 1 Open Tray 1 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 192 ...

Page 193: ...r lifting plate until the left and right locking tabs white lock into place 3 Clean the media feed rollers by wiping them with a soft dry cloth 4 Close the tray Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 193 ...

Page 194: ...e Media Feed Rollers Tray 2 3 1 Pull out the tray 2 Clean the media feed rollers by wiping them with a soft dry cloth 3 Close the tray Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 194 ...

Page 195: ...cover of Tray 3 Note Before opening the right side cover of Tray 3 fold up Tray 1 2 Clean the media transfer rollers by wiping them with a soft dry cloth 3 Close the right side cover of Tray 3 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 195 ...

Page 196: ...ed Rollers for the ADF 1 Open the ADF feed cover 2 Clean the media feed rollers by wiping them with a soft dry cloth 3 Close the ADF feed cover Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 196 ...

Page 197: ...s described below The laser lens cleaning tool should be attached to the inside of the tray 2 1 Pull out the tray 2 2 Remove the cover Note Since the cover will be used later do not return it to its original position Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 197 ...

Page 198: ...ose the tray 2 5 Open the machine s front cover 6 Remove the waste toner bottle and the toner cartridge and photoconductor unit for the color of laser lens to be cleaned Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 198 ...

Page 199: ...ot tilt removed waste toner box otherwise waste toner may spill 7 Attach the cover removed in step 2 to the photoconductor unit 8 Insert the laser lens cleaning tool into the photoconductor unit opening until you feel it touch the back pull it out and then repeat this back and forth movement 2 or 3 times Laser lens black glass Note Make sure that the sponge side faces down Epson AcuLaser CX37 Seri...

Page 200: ...dge photoconductor unit or waste toner bottle refer to Replacing a Toner Cartridge on page 169 or Replacing a Photoconductor Unit on page 173 10 Close the front cover Note When closing the front cover press the area of the cover with small projections Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 200 ...

Page 201: ...3 Close the cover 14 Close the tray 2 15 Clean between each of the laser lenses in the same way Note The laser lens cleaning tool is included with the machine Safely store the laser lens cleaning tool so that it will not be lost Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Maintenance 201 ...

Page 202: ...d flat level surface You store media in a dry location away from moisture and humidity You always adjust the media guides in the tray after inserting the media a guide that is not properly adjusted can cause poor print quality media misfeeds and machine damage You load the media printing side up in the tray manymanufacturersplaceanarrowontheendofthewrappertoindicate the printing side Avoid Media t...

Page 203: ... else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor If after clearing the media misfeed the misfeed me...

Page 204: ... DOOR Clearing a Media Misfeed from Tray 1 Manual Feed Tray and Transfer Roller on page 204 OUTPUT JAM OPEN RIGHT DOOR Clearing a Media Misfeed from the Fuser Unit on page 215 ORIGINAL DOC JAM OPEN DOC FEED COVER Clearing a Media Misfeed from the ADF on page 212 Clearing a Media Misfeed from Tray 1 Manual Feed Tray and Transfer Roller 1 Pull the lever and then open the right door Note Before openi...

Page 205: ...t burned immediately cool the skin under cold water and then seek professional medical attention Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched Be careful not to touch the surface of the image transfer belt or transfer roller Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 205 ...

Page 206: ... door Clearing a Media Misfeed in Tray 2 1 Pull the lever and then open the right door Note Before opening the right door fold up Tray 1 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 206 ...

Page 207: ...t burned immediately cool the skin under cold water and then seek professional medical attention Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched Be careful not to touch the surface of the image transfer belt or transfer roller Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 207 ...

Page 208: ...3 Close the right door 4 Pull out Tray 2 and then remove all media from the tray Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 208 ...

Page 209: ...oad the media face up in Tray 2 Note Make sure that the media is flat Do not load paper above the d mark Slide the media guides against the edges of the media 7 Close Tray 2 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 209 ...

Page 210: ...ght side cover of Tray 3 Note Before opening the right side cover of Tray 3 fold up Tray 1 2 Carefully pull out the misfed media 3 Close the right side cover of Tray 3 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 210 ...

Page 211: ...u removed and then align it well 6 Load the paper face up in Tray 3 Note Make sure that the paper is flat Do not load paper above the d mark Slide the media guides against the edges of the paper Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 211 ...

Page 212: ... Tray 3 Clearing a Media Misfeed from the ADF 1 Open the ADF feed cover 2 Remove the document from the ADF document feed tray Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 212 ...

Page 213: ...ver 4 Remove any misfed media Note If the edge of the white leading sheet in the ADF comes out insert it as it was before 5 Close the ADF cover Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 213 ...

Page 214: ...ia Misfeed from the Duplex 1 Pull the lever and then open the right door Note Before opening the right door fold up Tray 1 2 Carefully pull out the misfed media Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 214 ...

Page 215: ...a Misfeed from the Fuser Unit 1 Pull the lever and then open the right door Note Before opening the right door fold up Tray 1 2 Lift up the two green levers Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 215 ...

Page 216: ...hed open the fuser unit cover 4 Carefully pull out the misfed media Note If the misfed media cannot be removed by pulling it down pull it from the top of the fuser unit Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 216 ...

Page 217: ...y cool the skin under cold water and then seek professional medical attention Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched Be careful not to touch the surface of the image transfer belt or transfer roller Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 217 ...

Page 218: ...5 Close the fuser unit cover 6 Push down the 2 levers 7 Close the right door Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Troubleshooting 218 ...

Page 219: ...k stock can be autoduplexed if the media type is set properly in the driver See Specifications on page 88 Make sure that you have not mixed media types in the tray Do not duplex envelopes labels letter head postcards glossy media or single side only paper Media is still being misfed Check the media path inside the duplex again to make sure that you have removed all of the misfed media Mediaismisfe...

Page 220: ...Tray 1 only Labels postcards thick stock letterhead or glossy media are loaded in Tray 3 Special media must be loaded in Tray 1 or 2 Custom sized media is loaded in Tray 3 Custom sized media can be loaded in Tray 1 or 2 See Print Media on page 88 The recommended label sheet is facing the wrong way in Tray 1 Load the label sheets according to the manufacturer s instructions Envelopes are facing the...

Page 221: ...heavy toner coverage See specifications in Appendix Cannot print the machine status list The tray is empty Check that at least Tray 1 is loaded with media in place and secure There is a media misfeed Clear the media misfeed When the paper type or paper size for Tray 1 is changed Check Fax Modeappears Epson AcuLaser CX37DNF only If afax is received itcouldnotbe printedonpaperofthecurrently specifie...

Page 222: ...onercartridges Theimagewillnotprintcorrectly or not at all if the cartridges are empty The wrong media is being used Check that the media type Not all pages print A different user accidentally canceled the job Try printing the remaining pages The tray is empty Checkthatthetrayisloadedwithmedia inplace andsecure A document is printed with an overlay file which has been created by an unsuitable prin...

Page 223: ...de or Fax mode Epson AcuLaser CX37DNF only An error has occurred in Copy mode Correct the cause of the error and then enter a different mode With N up on multiple copies the output is incorrect Both the printer driver and the application have been set for collation For N up on multiple copies choose Collate only in the printer driver s Basic tab Do not set collation in the application Booklet Left...

Page 224: ...aracter maximum Fordetails oftheWeb BasedEpsonNetConfig administrator password refer to the Reference Guide Media is wrinkled The media is moist from humidity or having water spilled on it Remove the moist media and replace it with new dry media The media feed roller or fuser unit is defective Check them for damage If necessary contact Technical Support with the error information Unsupported media...

Page 225: ...n black or color One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it One or more of the photoconductor units may be defective Remove the photoconductor units and check for damage If it is damaged replace it Image is too light there is low image density Laser lens is dirty Clean the laser lens The copy density is set too ...

Page 226: ...more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it One or more of the photoconductor units may be defective Remove the photoconductor units and check for damage If it is damaged replace it The original glass is dirty Clean the original glass For details refer to Cleaning the Machine on page 191 The original cover pad is dirty ...

Page 227: ...s damaged replace it There is insufficient fusing or the image comes off when rubbed The media is moist from humidity Removethemoistmediaandreplaceitwithnew drymedia Unsupportedmedia wrongsize thickness type etc is being used Use Epson approved media See Specifications on page 88 Media type is set incorrectly When printing envelopes labels letter head postcards thick stock single side only paper o...

Page 228: ...ive Remove the toner cartridges with the color causing the abnormal image Replace it with a new toner cartridge One or more of the photoconductor units is defective Remove the photoconductor units and check for damage If it is damaged replace it The exposure glass is dirty Cleantheexposureglass Formoredetails referto Cleaning theMachine onpage191 Ifthisdoesnotsolvetheproblem scan from the original...

Page 229: ...gistering properly colors are mixed or have page to page variation Gradations are not adjusted correctly Set MACHINE SETTING CALIBRATION in the UTILITY menu to ON and then perform the AIDC color calibration For details refer to MACHINE SETTING Menu on page 50 The frontcover isopened during the calibration The media is moist from humidity Removethemoistmediaandreplaceitwithnew drymedia One or more ...

Page 230: ...yed NONE The object does not exist PC SCAN CANCEL The scan job was canceled from the driver PLEASE WAIT The AIDC color calibration is being performed The AIDC color calibration is performed automatically in the following circumstances When the machine is turned on When the machine recovers from Energy Save Sleep mode When the machine is restarted after settings have been changed After a toner cart...

Page 231: ...the connection to the USB memory device was interrupted Check the connection to the USB memorydevice andthentrysending the data again COMMUNICATION ERROR xxx Server WhiledatawasbeingsentinScan mode the connection to the server was interrupted Check the settings in the NETWORK SETTING menu and then try sending the data again DESTINATION SET BY MANUAL UP TO 16 There were more than 16 addresses found...

Page 232: ...olution and then try printing again NO DUPLEX PAPER CLOSE DUPLEX FUNC OR CHANGE PAPER SIZE Duplex double sided printingis specified but paper with a size incompatible with duplex double sided printing is selected Switch to simplex single sided printing or select paper with a size compatible with duplex double sided printing NO NETWORK SETTING The network settings had not been completely specified ...

Page 233: ... PAPER The output tray is full of paper Remove all paper from the output tray OVER SEARCH TIME Communication with the LDAP server has timed out Establish a connection with the LDAP server again P U END REPLACE x The time to replace the indicated photoconductor unit has been reached Replace the indicated photoconductor unit P U End x The time to replace the indicated photoconductor unit has been re...

Page 234: ...LL SMTP Server The memory of the SMTP server has become full Free up some space on the disk for example by contacting your server administrator THE PARTY IS FULL The maximum number of 236 destinationsforthescandatahas been reached Send the data and then try scanning again Otherwise deleteunnecessary destinations before adding the desired ones Toner Low x The indicated toner cartridge is nearly emp...

Page 235: ...pen Close the indicated door xxx IS DISABLED The TCP IP FTP SMTP or SMB settings are disabled Enable the TCP IP FTP SMTP or SMB settings xxx SERVER ERROR The file cannot be saved on the indicated server Check the status of the indicated server Service Messages Thesemessagesindicateamoreseriousfaultthatcanonlybecorrectedbyacustomerserviceengineer If one of these messages appears turn the machine of...

Page 236: ...erforming any task involving the controller board Turn off all power switches first If an antistatic wrist strap is provided in this machine option kit attach one end of it to your wrist and the other end to the bare metal chassis on the back of this machine Never attach the wrist strap to any piece of equipment with an electrical current present Plastic rubber wood painted metal surfaces and tele...

Page 237: ...ch can be expanded to a maximum of 768 MB Copier memory is fixed at 128 MB Installing a DIMM Note It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure see Antistatic Protection on page 236 In addition always handle circuit boards by the edges only 1 Turn off the machine and disconnect the power cord...

Page 238: ...5 intotheconnector makingsurethatthenotchontheunit aligns with the tab on connector and then press down carefully until it clicks into place Note Be sure to handle the DIMM by the edges only Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Installing Accessories 238 ...

Page 239: ...d Disk Drive C12C824511 If you install a Hard Disk Drive the followings can be performed Job printing saving Fonts forms color profile download User Authentication Direct printing Collate printing Installing the Hard Disk Drive Note It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure see Antistatic...

Page 240: ...2 Remove the rear cover 3 Using a coin remove a screw 4 Open the cover Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Installing Accessories 240 ...

Page 241: ...ar cover 9 Reconnect all interface cables 10 Reconnect the power cord and turn on the machine 11 Declare the Hard Disk in the Windows printer driver Properties Configure tab 500 Sheet Paper Cassette Unit C12C802651 You can install up to one optional 500 Sheet Paper Cassette Unit Tray 3 Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Installing Accessories 241 ...

Page 242: ...cables 2 Prepare the 500 Sheet Paper Cassette Unit Note Be sure to place the 500 Sheet Paper Cassette Unit on a level surface 3 Open the right side cover of the 500 Sheet Paper Cassette Unit Note The right side cover of the 500 Sheet Paper Cassette Unit must be opened before the 500 Sheet Paper Cassette Unit can be installed onto the machine Epson AcuLaser CX37 Series Printer Copier Scanner User s...

Page 243: ...ssette Unit correctly fit into the holes on the bottom of the machine w Warning Thismachineweighsapproximately32 5kg 71 6lb whenitisfullyloadedwithconsumables The machine must be lifted by two people 5 Close the right side cover of the 500 Sheet Paper Cassette Unit Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Installing Accessories 243 ...

Page 244: ...below Note The label is supplied with the printer 7 Reconnect all interface cables 8 Reconnect the power cord and turn on the machine 9 Declare the Tray 3 in the Windows printer driver Properties Configure tab Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Installing Accessories 244 ...

Page 245: ... Lower free belt fusing system Resolution Copying 600 600 dpi Scanning 600 600 dpi 600 300 dpi when using ADF Printing 600 600 dpi 3 bit Media sizes Tray 1 manual feed tray Tray 2 Paper width 92 to 216 mm 3 6 to 8 5 Paper length Tray 1 148 to 356 mm 5 8 to 14 0 Paper length Tray 2 148 to 297 mm 5 8 to 11 7 Envelopes with a width of 220 mm can be printed from Tray 1 manual feed tray Tray 3 optional...

Page 246: ...ed paper 250 sheets Letterhead labels thick stock 1 2 postcard glossy media 1 2 20 sheets Tray 3 optional Plain recycled paper 500 sheets Output capacity Output tray 150 sheets plain paper 10 sheets special paper Operating temperature 10 to 30 C 50 to 86 F Note Fluctuations of no more than 10 C 18 F within an hour Operating humidity 15 to 85 Note Fluctuations of no more than 10 within an hour Powe...

Page 247: ...epth 544 mm 21 4 Note Excluding some protruding parts and the manual feed tray Weight 27 7 kg 61 0 lb without consumables 32 5 kg 71 6 lb with consumables Interface USB 2 0 High Speed compliant 10Base T 100Base TX 1000Base T IEEE 802 3 Ethernet Host USB USB Device Printing RJ 45 connector Standard memory Printer 256 MB Copier 128 MB Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Ap...

Page 248: ...usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Help for Users in North America Epson provides the technical support services listed below Inte...

Page 249: ...an purchase online at http www epsonstore com U S sales or http www epson ca Canadian sales Help for Users in Latin America Electronic support services are available 24 hours a day at the following web sites Service Access World Wide Web From the Internet you can reach Epson s Latin American web site at http www latin epson com In Brazil you can reach Epson at http www epson com br To speak with a...

Page 250: ...pair service center Telephone number Fax number Address 02 23416969 02 23417070 No 20 Beiping E Rd Zhongzheng Dist Taipei City 100 Taiwan 02 27491234 02 27495955 1F No 16 Sec 5 Nanjing E Rd Songshan Dist Taipei City 105 Taiwan 02 32340688 02 32345299 No 1 Ln 359 Sec 2 Zhongshan Rd Zhonghe City Taipei County 235 Taiwan 039 605007 039 600969 No 342 1 Guangrong Rd Luodong Township Yilan County 265 Ta...

Page 251: ...hengliRd PingtungCity PingtungCounty900 Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don tforgetthatyourdealercanoftenhelpidentifyandresolveproblems Thedealershouldalwaysbe the first call for advise on problems they can o...

Page 252: ...son product documentation type of computer operating system application programs and any information you feel is required Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e ...

Page 253: ...Vietnam Contacts for information support and services are Epson Hotline Phone 84 8 823 9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through...

Page 254: ...ech Mall lt IIB No 12 Jl Kusuma Bangsa 116 118 Surabaya Phone 62 31 5355035 Fax 62 31 5477837 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 565478 Medan Wisma HSBC 4th floor Jl Diponegoro No 11 Medan Phone Fax 62 61 4516173 Makassar MTC Karebosi Lt Ill Kav P7 8 JI Ahmad Yani No 49 Makassar Phone 62 411 350147 411 350148 Epson AcuLaser CX37 Series Printer Copier Scanner ...

Page 255: ...roduct drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for do...

Page 256: ...b http www epson co in Information on product specifications drivers for download and products enquiry are available Epson India Head Office Bangalore Phone 080 30515000 Fax 30515005 Epson India Regional Offices Location Telephone number Fax number Mumbai 022 28261515 16 17 022 28257287 Delhi 011 30615000 011 30615005 Chennai 044 30277500 044 30277575 Kolkata 033 22831589 90 033 22831591 Hyderabad...

Page 257: ... usersarewelcometocontacttheEpson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625 E mail epchelpdesk epc epson com ph World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Toll Fre...

Page 258: ... Enquiries on repair service and warranty Epson AcuLaser CX37 Series Printer Copier Scanner User s Guide Where To Get Help 258 ...

Page 259: ...oster copy 133 Repeat copy 132 Select media tray 128 Zoom ratio 127 Copy Setting menu 63 D Dial Register menu 65 Dual in line memory module 237 Duplex Copy 134 Scan 163 Duplexing 108 E Electrostatic discharge 236 Envelopes 92 F Favorite list Deleting address 156 Registering address 154 155 Selecting address 148 G Glossy Media 96 Group dial Editing deleting address 160 Registering address 160 Selec...

Page 260: ... Service messages 235 Status messages 230 Misfeed problems 219 Clearing 203 Preventing 202 O Original Media 111 Output tray 110 P Paper menu 68 Paper Setup menu 52 Plain paper 90 Postcards 94 Poster copy 133 Print quality 225 Print screen 44 Printable area 98 Printer driver Postscript PCL 116 Advanced tab 118 Basic tab 119 Cover page tab 120 Layout tab 120 My Tab 118 Other tab 122 Quality tab 121 ...

Page 261: ...er Macintosh 142 TWAIN driver Windows 139 WIA driver Windows 141 Select media tray 128 Service 248 Service messages 235 Single side only 96 Special paper 97 Speed dial Editing deleting address 159 Registering address direct input 156 Registering address LDAP search 157 Selecting address 148 Sys Default menu 82 T Thick stock 91 Toner remaining 45 Troubleshooting 202 Status error and service message...

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