Chapter 4
Troubleshooting
General Problems
Cannot configure the network interface or cannot print from the network.
Cause
What to do
The printer settings or network settings
may be wrong.
First, check to see if you can print a status sheet, as described in
“Printing a Network Status Sheet” on page 120. If you can print a
status sheet, check the network settings; otherwise, set the interface
mode of the printer’s control panel to
Auto
or
Option
.
Cannot print even if you have assigned the IP address to the computer and
the printer.
Cause
What to do
You have assigned an IP address to the
computer manually, but you assigned the
IP address to the printer by Automatic
Private IP Addressing (APIPA).
Assign the printer’s IP address so that it belongs to the same
segment of the computer. Use EpsonNet Config and the printer’s
control panel.
Unable to start EpsonNet Config.
Cause
What to do
You have added or deleted protocols after
installing EpsonNet Config.
Uninstall EpsonNet Config and then reinstall it. See “Uninstalling
Software” on page 131 and “Installing EpsonNet Config” on page 90.
EPSON Network Guide
Troubleshooting
115
